---
description: Ausführliche Erfahrungsberichte zu Genesys Cloud CX mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Genesys Cloud CX mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Genesys Cloud CX Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/275/call-center/software) > [Genesys Cloud CX](/software/104597/genesys-cloud) > [Alternativen zu Genesys Cloud CX](https://www.getapp.de/alternatives/104597/genesys-cloud)

# Genesys Cloud CX Alternativen & Ähnliche Produkte

Canonical: https://www.getapp.de/alternatives/104597/genesys-cloud

> Entdecke die Top-Alternativen zu Genesys Cloud CX. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Ringover** — 4.7/5 (891 reviews) — Vollständig cloudbasiertes Telefon für Start-ups und KMU
   - [Profil anzeigen](https://www.getapp.de/software/117547/ringover)
   - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/104597/117547/genesys-cloud/vs/ringover)
2. **Convoso** — 4.5/5 (395 reviews) — Konvertiere mehr Leads in kürzerer Zeit\!
   - [Profil anzeigen](https://www.getapp.de/software/8280/cloud-predictive-dialer)
   - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/8280/104597/cloud-predictive-dialer/vs/genesys-cloud)
3. **DialedIn CCaaS** — 4.8/5 (335 reviews) — Cloud-basierte Call-Center-Lösung für kleine und mittlere Unternehmen.
   - [Profil anzeigen](https://www.getapp.de/software/104279/callcenternow)
   - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/104279/104597/callcenternow/vs/genesys-cloud)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software.
   - [Profil anzeigen](https://www.getapp.de/software/91301/liveagent)
   - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/91301/104597/liveagent/vs/genesys-cloud)
5. **Readymode** — 4.6/5 (145 reviews) — Predictive Dialer CRM mit VoIP für Call Center.
   - [Profil anzeigen](https://www.getapp.de/software/107701/Readymode)
   - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/104597/107701/genesys-cloud/vs/Readymode)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Cloud-Kundendienst-Software
   - [Profil anzeigen](https://www.getapp.de/software/9448/zendesk)
   - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/9448/104597/zendesk/vs/genesys-cloud)
7. **Nextiva** — 4.6/5 (919 reviews) — Vereinfachung der Unternehmenskommunikation
   - [Profil anzeigen](https://www.getapp.de/software/91289/nextiva)
   - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/91289/104597/nextiva/vs/genesys-cloud)
8. **Five9** — 4.2/5 (487 reviews) — Cloud-Callcenter-Software
   - [Profil anzeigen](https://www.getapp.de/software/91276/five9)
   - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/91276/104597/five9/vs/genesys-cloud)
9. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-Kontaktcenter-Software.
   - [Profil anzeigen](https://www.getapp.de/software/8391/incontact-call-center-software)
   - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/8391/104597/incontact-call-center-software/vs/genesys-cloud)
10. **Freshdesk** — 4.5/5 (3487 reviews) — Online-Kunden-Support Software \& Helpdesk-Lösung
    - [Profil anzeigen](https://www.getapp.de/software/10317/freshdesk)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/10317/104597/freshdesk/vs/genesys-cloud)
11. **CallHippo** — 4.4/5 (694 reviews) — Virtuelle Telefonanlage für Vertrieb, Marketing und Support
    - [Profil anzeigen](https://www.getapp.de/software/107461/callhippo)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/104597/107461/genesys-cloud/vs/callhippo)
12. **Bitrix24** — 4.2/5 (1005 reviews) — Eine vollständig kostenlose CRM-, Kollaborations- und Kommunikationstool-Suite
    - [Profil anzeigen](https://www.getapp.de/software/90602/bitrix24)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/90602/104597/bitrix24/vs/genesys-cloud)
13. **Zoho Desk** — 4.5/5 (2216 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
    - [Profil anzeigen](https://www.getapp.de/software/10036/zoho-desk)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/10036/104597/zoho-desk/vs/genesys-cloud)
14. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Kundenservice- und Supportsoftware.
    - [Profil anzeigen](https://www.getapp.de/software/91754/salesforce)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/91754/104597/salesforce/vs/genesys-cloud)
15. **Aircall** — 4.2/5 (466 reviews) — Cloud-Telefonsystem für Support- und Vertriebsteams
    - [Profil anzeigen](https://www.getapp.de/software/100333/aircall)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/100333/104597/aircall/vs/genesys-cloud)
16. **Talkdesk** — 4.5/5 (734 reviews) — Weltweit führende cloudbasierte Kontaktcenter-Software.
    - [Profil anzeigen](https://www.getapp.de/software/100659/talkdesk)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/100659/104597/talkdesk/vs/genesys-cloud)
17. **Amazon Connect** — 4.5/5 (96 reviews) — Skalierbare Omnichannel-Kontaktcenter-Lösung
    - [Profil anzeigen](https://www.getapp.de/software/2057092/amazon-connect)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/104597/2057092/genesys-cloud/vs/amazon-connect)
18. **Wildix** — 4.7/5 (209 reviews) — Die erste vertriebsorientierte Unified Communications-Lösung.
    - [Profil anzeigen](https://www.getapp.de/software/2045027/wildix)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/104597/2045027/genesys-cloud/vs/wildix)
19. **Gladly** — 4.8/5 (140 reviews) — Cloud-basierte Service-Plattform für B2C-Unternehmen
    - [Profil anzeigen](https://www.getapp.de/software/106673/gladly)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/104597/106673/genesys-cloud/vs/gladly)
20. **Squaretalk** — 4.8/5 (128 reviews) — Die Deskforce-Lösung zur Steigerung der Agentenleistung
    - [Profil anzeigen](https://www.getapp.de/software/106691/squaretalk-matrix)
    - [Vergleich mit Genesys Cloud CX](https://www.getapp.de/compare/104597/106691/genesys-cloud/vs/squaretalk-matrix)

## Ähnliche Kategorien

- [Call-Center Software](https://www.getapp.de/directory/275/call-center/software)
- [Kontaktcenter-Software](https://www.getapp.de/directory/593/contact-center/software)
- [IVR Software (Interactive Voice Response)](https://www.getapp.de/directory/289/ivr/software)
- [Live-Chat Software](https://www.getapp.de/directory/561/live-chat/software)
- [VoIP-Software](https://www.getapp.de/directory/107/voip/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/alternatives/104597/genesys-cloud)
- [Produktprofil anzeigen](https://www.getapp.de/software/104597/genesys-cloud)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.getapp.de/alternatives/104597/genesys-cloud> |
| de-AT | <https://www.getapp.at/alternatives/104597/genesys-cloud> |
| en | <https://www.getapp.com/customer-service-support-software/a/genesys-cloud/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/104597/genesys-cloud> |
| en-AU | <https://www.getapp.com.au/alternatives/104597/genesys-cloud> |
| en-CA | <https://www.getapp.ca/alternatives/104597/genesys-cloud> |
| en-GB | <https://www.getapp.co.uk/alternatives/104597/genesys-cloud> |
| en-IE | <https://www.getapp.ie/alternatives/104597/genesys-cloud> |
| en-NZ | <https://www.getapp.co.nz/alternatives/104597/genesys-cloud> |
| en-SG | <https://www.getapp.sg/alternatives/104597/genesys-cloud> |
| en-ZA | <https://www.getapp.za.com/alternatives/104597/genesys-cloud> |
| es | <https://www.getapp.es/alternatives/104597/genesys-cloud> |
| es-CL | <https://www.getapp.cl/alternatives/104597/genesys-cloud> |
| es-CO | <https://www.getapp.com.co/alternatives/104597/genesys-cloud> |
| es-MX | <https://www.getapp.com.mx/alternatives/104597/genesys-cloud> |
| fr | <https://www.getapp.fr/alternatives/104597/genesys-cloud> |
| fr-BE | <https://fr.getapp.be/alternatives/104597/genesys-cloud> |
| fr-CA | <https://fr.getapp.ca/alternatives/104597/genesys-cloud> |
| nl | <https://www.getapp.nl/alternatives/104597/genesys-cloud> |
| nl-BE | <https://www.getapp.be/alternatives/104597/genesys-cloud> |
| pt | <https://www.getapp.com.br/alternatives/104597/genesys-cloud> |
| pt-PT | <https://www.getapp.pt/alternatives/104597/genesys-cloud> |

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