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Bloomfire is a socially-enabled knowledge base application with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn.
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Shelf is an award winning knowledge base that helps distributed organizations for effectively manage their most valuable content
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Docs, tasks, & spreadsheet collaboration with built-in chat
Quip is a collaboration solution which allows teams to create and work on documents, spreadsheets, and task lists in real time with built-in chat and commenting
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Spoke is an automated help desk assistant powered by artificial intelligence (A.I.), providing organizations with a self-service platform for ticketing and knowledge management in a tightly-integrated package for every internal support team
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ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert knowledge
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Erstelle, organisiere und diskutiere Arbeit mit Deinem Team.
Atlassian Confluence ist ein bahnbrechender Ansatz für Software-, IT- und Business-Teams, um Ideen zu teilen, Gemeinschaften aufzubauen und ihre Arbeit zu erledigen - und zwar an einem einzigen Ort, als Team. Erstelle und entwickle Dokumente, setze Deine Ideen in die Tat um und verbreite sie mit einer umfangreichen Wissensbasis.
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Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more
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Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more
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Knowledge Plaza is a web and mobile platform dedicated to Social Knowledge Management.
KP offers a better understanding of the context in which information is shared; It gets the right information, to the right people, at the right time by means of fully indexed and tagged content.
KP helps connect people and knowledge, create extended teams,...
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Freshdesk ist eine SaaS-basierte Kunden-Support-Software für Unternehmen aller Größen. Freshdesk bietet jedem Unternehmen alle notwendigen Tools, um Kunden zufriedenzustellen - robuste Multichannel-Fähigkeit, integrierte Spielmechanik zur Produktivitätserhöhung der Kundensupport-Vertreter, intelligente Automatisierungen, Self-Service-Portale,...
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Communication & training solutions for manufacturers
Poka is a knowledge management & training platform built for the factory floor which provides access to guides, procedures, settings, and more via mobile device
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Inmagic Presto is a knowledge management solution for consolidating multiple information sources to create a single point of access & social knowledge network
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dapulse ist ein vielseitiges Projektmanagement- und Zusammenarbeits-Tool, das Dir dabei hilft, alles Mögliche zu verwalten. Erstelle Strukturen, arbeite mit Deinem Team zusammen und erledige anstehende Aufgaben!
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Zendesk ist die weltweit führende Cloud-basierte Service-Software-Lösung, der über 40.000 Organisationen vertrauen. Unternehmen wie Groupon, Box und Zappos verwenden Zendesk, um Kosten zu senken, Produktivität zu steigern und Kundenzufriedenheit zu erhöhen. Zendesk ist sowohl beim Kundendienst-Team als auch bei Kunden wegen des fantastisch...
Bitrix24 ist eine online Business-Kollaborationsplattform. Bitrix24 stellt Anwendern Tools wie CRM, Dokumentenmanagement, Aufgabenmanagement, Zeitmanagement und Projektmanagement zur Verfügung. Die Tools werden im Stil sozialer Netzwerke mit Benutzerprofilen bereitgestellt und ermöglichen das Liken, Kommentare schreiben, Instant Messaging und das...
Planio ist ein Issue-Tracker und agiles Projektmanagement-Tool, das auf Open-Source-Redmine basiert. Du wirst Projekte mit agilen Methoden wie Scrum, Host git / svn repos und Dokumente an einem einzigen Ort verwalten können.
XWiki ermöglicht es Teams, Informationen zu organisieren und zusammenzuarbeiten. Erstelle Wissensdatenbanken und Dokumentationen, Business-Anwendungen und offene Zusammenarbeits-Workspaces von unterwegs
Erstelle bessere Produkte mit intelligentem Produkt-Feedback
UserVoice ist die führende Produkt-Feedback-Management-Software. Gegründet im Jahr 2006, ermöglicht UserVoice den Unternehmen, datengesteuerte Produktentscheidungen zu treffen und Feature-Requests zu priorisieren, indem sie Kunden-Feedback sinnvoller gestaltet. Heute nutzen mehr als 3.500 Unternehmen UserVoice, um strategische...
An die Marke anpassbarer Kunden- und Team-Arbeitsbereich
Clinked ist ein Cloud-basiertes Kunden-Portal und Zusammenarbeits-Tool, das Teams, Projektgruppen und Geschäftskunden dabei hilft, effizient zusammen an Dokumenten und Dateien zu arbeiten, und zwar an einem sicheren, leicht zugänglichen und an die Marke anpassbaren Arbeitsplatz. Wir bieten die Möglichkeit, die Aktivität, Fortschritte, Aufgaben und...
Modern Content Services Platform for the Enterprise
Whether your organization’s digital assets are core components of your business or limited to media files, the need for content sharing, traceability, versioning, and secure access are key features your digital asset management solution must deliver. This solution adapts to your business environment and connects with other content in your...
eXo Platform is a collaboration software & social intranet which helps companies connect their employees, customers & partners in a collaborative digital workplace
Internal & external knowledge base and forum management platform
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities.
By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give...
Plek is a community & collaboration software which offers SMBs & large enterprises a social intranet, community portal & secure knowledge-sharing platform
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox...
AI-powered knowledge cloud for personalized learning
EdCast is an AI-powered knowledge and learning content management platform for unified discovery and personalized learning for enterprises within any industry
Community software connects customers, partners & employees
Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need.
AI-powered search for customer support & e-commerce
Inbenta's search solution uses patented natural language processing and AI to provide accurate results for customer support, e-commerce and conversational bots.
Self-service customer success & knowledge base platform
MindTouch is a scalable, self-service customer support platform & knowledge base. MindTouch helps companies understand and connect with their buyers & customers
IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. The ideas are then evaluated, routed, and implemented, making...
Helpdesk, service desk and customer support software
Great customer service requires a great team, processes, and technology - that's where HelpMaster comes in.
HelpMaster is a feature-rich application that is used for helpdesk, service desk, IT service management and ITIL-based tech-shops.
HelpMaster gives you CRM, ticketing, web self-service, email to ticket conversion, asset management and...
Digital Workplace Solutions Tailored for Your Business
Digital Workplace solutions that combines employee intranet, collaboration, messaging, learning & 50+ built-in integrations into one seamless system for better business performance.
Attivio's award-winning Active Intelligence EngineTM (AIE) is powering today's critical business solutions with a new approach to unifying information access. By extending enterprise search capabilities across documents, data and media, AIE brings depth, insight and agility to business applications and websites. With information-driven workflow,...
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites
Get your team to write better help articles for your support knowledge base.
ScreenSteps helps B2B software companies collaborate on their knowledge base articles and publish them to any online help system
Product development, ALM, ITSM, Customer Support, Project Management and CRM
VisionFlow is a very flexible web-based software suite with modules for Issue Tracking, Help Desk, CRM, Time Management, Document management, Product and Release management, Asset Management and much more. VisionFlow is powerful and offers extensive functionality but is easy to use and flexible at the same time. It supports any project management...
Crowdbase is the single app you need to centralize, share and find your company's knowledge, all in one private and secure environment.
Whether you're looking to centralize articles, links, files or questions, Crowdbase will allow you to share in a breeze, find instantly, stay in the know, and more importantly...save time!
You can also let...
Vivantio Pro is flexible, reliable, trusted service management software.
From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.
Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. Bring partners and customers in and limit them to just...
Actionspace is a fully customizable enterprise task, project and lightweight workflow management solution with native Office 365 and SharePoint integration.
CorpAcademy is a cloud-based, learning management system that helps companies deliver their online training, allowing them to be more engaging and cost-effective through guided and automatically assessed video lectures. With CorpAcademy, companies can reach all their employees, sometimes spread in multiple geographical locations, with a...
Wix is a website building & publishing platform which helps users create professional websites exactly the way they want, with a drag & drop website editor
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by...
Enterprise Social Network (ESN) to connect and communicate
Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which companies can share information, resources and business applications
EduBrite is an online LMS that allows businesses & training institutes to provide end-to-end training solutions to their employees, partners &customers
One solution for both your Learning Management System (LMS) and Online Training Course Design. We'll solve your training pain. We'll make your courses look great. We'll love you more. Pain free
Decision tree driven Interactive guides for customer service
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls
Learning management system (LMS) & performance appraisal
eloomi combines learning management (LMS) & continuous performance management in a flexible platform that simplifies skill training, goal tracking & monitoring
ProProfs Training Software is an integrated online tool which allows you to create and deliver online training and educational programs. It is easy-to-use and requires no download and can be accessed from any platform, browser or mobile device.
Whether you are an educator associated with a school/university or a corporate trainer in a company,...
Planbox Innovate is an innovation management platform to seek, develop and manage ideas, feedback & suggestions from employees, customers and suppliers.
TOPYX is a fully-hosted, feature-rich, learning management system (LMS) with integrated social learning tools for implementation by any sized organization
ProProfs Knowledge Base Software empowers businesses to create a highly-searchable online FAQ to help customers easily find the answers to their questions. The online knowledgebase can also be used to retain and share employee knowledge by uploading how-to articles, video tutorials, PPTs and files.
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.
ComAround Knowledge is a cloud-based knowledge management & self-service tool which enables enterprises to capture, structure & share knowledge efficiently
The All in One Digital Workplace, Intranet & Portal
Intranet DASHBOARD is an all in one digital workplace, intranet & portal. It features an Enterprise Social Network, Document Management, Forms, CMS & much more.
Meet your customers’ and company's information needs
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services.
A cloud-based intranet solution for business, MyHub provides companies with a large range of business tools via their own secure and customizable intranet site
careerpassport is an innovative recruitment management system(RMS) using modern web technology to organize and minimize the complexities encountered by organisations and candidates when interacting with each other. It is a web based applicant tracking system (ATS) that provides the means through which employers, agencies and career seekers can...
O3Spaces Workplace offers a fresh approach to document management and document collaboration. O3Spaces Workplace seamlessly integrates its functionality into your every day office work. You can use the office suite (& e-mail client) of choice on your (Microsoft Windows, Linux, Solaris or Mac OS X based) computer, and have O3Spaces Workplace...
Ftopia is a cloud-based file sharing service for businesses that enables you and your team to invite customers, suppliers, and employees to share various documents of any kind in company-branded public and private working spaces.
Scalable and affordable omni-channel customer service software for midsize businesses in the cloud
KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an integrated knowledge base. You decide what’s right for you now and for your expansion over time. Its all-in-one design means that all the pieces work...
Objectiveli is the best way to manage all of your organizations or personal goals and objectives in one place.
Objectiveli is a web application that manages all your goals and objectives in Real-Time. Objectiveli keeps you and your team focused on your goals by providing unified visibility at all times. Objectiveli gives you a single place to...
Connect Employees, Collaborate, and Share Knowledge
Concierge, Moxie's secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace.
Cloud-based learning management system for staff training
Enable LMS is a cloud-based learning management system with which enterprises can create & manage staff training programs & track learner progress online
Enterprise Social Software & Contextual Collaboration Tool
Qontext provides a Social Software Platform & Contextual Collaboration Tools for Enterprises. Allows organizations to capture the tacit information often exchanged among employees and thereby improving productivity. The collaboration tools include tools to initiate discussions, share documents, micro-blogging tools, and more. Qontext is unique...
The most complete Intranet Suite for managing and distributing relevant content, connecting users across departments & offering an integrated enterprise search.
Q&A Software that Makes it Easy to Build a Vibrant Community Hub
Build your business through increased satisfaction by really engaging and understanding your customers with a fully featured, beautifully designed community hub, all yours in less than 30 seconds.
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback.
Developed in Microsoft Silverlight, to give you a...
KeyStone OnDemand is a training platform that merges the best Learning Management System (LMS), Knowledge Base and Self-Service features into a Software-as-a-Service (SaaS) platform to increase user adoption, loyalty and retention of custom applications through training. KeyStone OnDemand is specifically designed for SaaS vendors and app owners to...
Precuro is an easy to use, visually attractive, enterprise 2.0 intranet portal software with workflow automation and robust reporting. Precurio gives your organization a one point access to information and also helps you streamline your business processes/workflow, while improving communication and collaboration amongst employees.
Training evaluation, testing & knowledge monitoring tool
on-line training evaluation and testing, knowledge retention and monitoring tool.
A key workforce development, knowledge retention & performance evaluation software tool
soLearn is a software tool which enables any organisation to put in place visible, transparent and effective monitoring of the progress which is being made in workforce...
Step-by-step guide and visual instruction creation software
Cloud Note is a business mobile applications that helps you create visual instructions,
step-by-step guides, knowledge base articles in minutes with your smartphone, share them, and publish to corporate wiki / knowledge base
Teepin is an idea management and channeling system that allows to engage and listen to everyone working at your organization. Ideas are uploaded and debated by all employees. They can follow, vote and comment them, thus keeping up-to-date on the debates and ideas status of development. Teepin strengthens team spirit by counting on every employee...
Digital Employee Engagement Platform (DEEP™) is a cloud based Social Intranet Software that connects & engages the dispersed geographic & demographic workforce.
Stop guessing skills. Measure them.
Skillmeter is a cloud testing platform that is simple, fast and intuitive. Create tests, assign them to your candidates and receive the results instantly. The tests can be timed, scored, and with a wide variety of question types. Measuring skills has never been this easy!
Liberty is a web-based knowledge management & library automation solution which enables the management of all physical, virtual & electronic library resources
Lucidea's SydneyEnterprise is an integrated library solution (ILS) with automated knowledge management features for cataloging, circulation and online search
Improve your customer support, instantly! With WSS Knowledge Base, you can add powerful, searchable knowledge base to your website in minutes. WSS KnowledgeBase innovative features will help you to drastically reduce in-bound customer support, save money and increase customer satisfaction at the same time. Features: Legendary support, Powerful...
A knowledge base that runs completely in an Exchange public folder. No extra windows. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Full text searching. Publish to htm files with index.
The Foresight Intelligence Center combines data residing in many different places into a highly-interactive dashboard that can be personalized to suit virtually any team member. Because the dashboard updates automatically and pings users when there is an exception, everyone has the most timely, accurate and relevant information so all can focus on...
IntelligenceBank is an 'out of the box' yet highly customizable knowledge management platform, that enables you to seamlessly share documents, form data, live data feeds and social knowledge with your team.
Igloo is a digital workplace platform, connecting your people with the information they need to do their best work. We help fast-growing businesses and large enterprises succeed by improving the way people communicate and share knowledge.
The cloud platform is flexible, configurable, and easy to use even for the most non-technical person. Want...
Online help desk & customer support software built by Wix
Wix Answers is a free to use customer support platform, providing businesses with a knowledge base, built-in call center, multi-channel ticketing system, & more
Tallium Community is a cloud collaboration solution that facilitates knowledge sharing, content management and communication. It can be set up in minutes and requires no IT support.
Author, host and deliver docs across platforms and devices
ClickHelp is a web documentation platform for creating user guides and KBs as a team, managing doc projects, hosting content, & exporting to printed formats
Enterprise Search by Swiftype allows your knowledge management team to find and access content across multiple cloud tools (Confluence, Zendesk, Salesforce, G Drive, etc), when and where they need it. Find and access your content, doc, files, in no time, with all the tools to improve your content discovery experience.
Hippo Video is a cloud-based video management solution which includes tools for webcam, audio, and screen recording, video editing, sharing of videos through social media & help desk systems, video embedding in websites & emails, export of videos to YouTube, real-time engagement analytics, and more
A private social network and user-friendly group work tools.
Used by thousands of companies worldwide, LumoFlow combines agile group work, social networking and content management tools into simple easy-to-use service. Sign up today and get your secure online collaboration space running in less than a minute.
Support, engage, and convert customers on a single platform.
Re:amaze is a web based helpdesk platform to help businesses communicate with customers at scale. With multi-channel support for all of your conversational channels like chat, email, social media, and mobile. Re:amaze helps your entire team stay in sync with customers in a shared team inbox so no conversations go missing.
Features
Email,...
Top enterprise social collaboration platform for China users.
Mingdao.com is the top rated and used enterprise social collaboration platform in China. it provides a full set of enterprise social networking infrastructure, together with build-in task collaboration and knowledge sharing designs.
ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing
Calls9 Knowledge Plus is a knowledge management system which combines document storage, company-wide search, compliance & team chat across desktop and mobile
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