---
description: Entdecke die beliebtesten Kostenlose Help-Desk-Software Tools und vergleiche Nutzerbewertungen, Preise, Funktionen und kostenlose Demoversionen.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top kostenlose Help-Desk-Software | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Kostenlose Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software)

# Help-Desk-Software

Canonical: https://www.getapp.de/directory/287/help-desk-ticketing/software

Seite: 1 / 6\
Weiter: [Nächste Seite](https://www.getapp.de/directory/287/help-desk-ticketing/pricing/free/software?page=2)

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## Produkte

1. [NinjaOne](https://www.getapp.de/software/108129/ninjarmm) — 4.7/5 (289 reviews) — Automatisieren Sie Ihre IT-Aufgaben mit NinjaOne
2. [HubSpot Service Hub](https://www.getapp.de/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Cloudbasierte Kundenservice-Lösung für Unternehmen jeder Größe
3. [Lime CRM](https://www.getapp.de/software/2038799/lime-crm) — 4.3/5 (145 reviews) — Ein visuelles und nutzerfreundliches CRM, das auf deine Bedürfnisse zugeschnitten ist
4. [JIRA Service Management](https://www.getapp.de/software/91811/jira-service-management) — 4.5/5 (770 reviews) — Ein wunderschön einfacher, auf JIRA basierender Service Desk
5. [Freshdesk](https://www.getapp.de/software/10317/freshdesk) — 4.5/5 (3434 reviews) — Online-Kunden-Support Software \&amp; Helpdesk-Lösung
6. [Zoho Desk](https://www.getapp.de/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
7. [Freshservice](https://www.getapp.de/software/91351/freshservice) — 4.5/5 (720 reviews) — Ein komplettes IT-Service-Management-Tool (ITSM) für Unternehmen
8. [ThinkOwl](https://www.getapp.de/software/121447/thinkowl) (0 reviews) — KI-basierte Lösung für das Kundenservicemanagement
9. [SparrowDesk](https://www.getapp.de/software/2083140/sparrowdesk) (0 reviews) — KI-gesteuerter Helpdesk für die Kundenbetreuung
10. [TeamViewer ONE](https://www.getapp.de/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Software für Fernwartung, Fernsteuerungs-Sitzungen und Online-Meetings
11. [Zendesk Suite](https://www.getapp.de/software/9448/zendesk) — 4.4/5 (4079 reviews) — Cloud-Kundendienst-Software
12. [BeyondTrust Remote Support](https://www.getapp.de/software/113939/bomgar) — 4.6/5 (2010 reviews) — Sichere Software für den Remotezugriff
13. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1783 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software.
14. [LiveChat](https://www.getapp.de/software/8385/livechat) — 4.6/5 (1723 reviews) — Premium-Kundendienst-Software für Live-Chat und Helpdesk
15. [Odoo](https://www.getapp.de/software/102445/odoo) — 4.2/5 (1307 reviews) — Open-Source-CRM: Verfolge Leads und optimiere Deine Verkaufstrichter
16. [Intercom](https://www.getapp.de/software/91379/intercom) — 4.5/5 (1133 reviews) — Kunden-Messaging-Plattform für Vertrieb, Marketing und Support, Unterstützung.
17. [Bitrix24](https://www.getapp.de/software/90602/bitrix24) — 4.2/5 (991 reviews) — Eine vollständig kostenlose CRM-, Kollaborations- und Kommunikationstool-Suite
18. [Salesforce Service Cloud](https://www.getapp.de/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Kundenservice- und Supportsoftware.
19. [ISL Light](https://www.getapp.de/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote-Support-Software und unbeaufsichtigter Fernzugriff.
20. [Apptivo](https://www.getapp.de/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM für die Verwaltung von Kundenkonten
21. [Tidio](https://www.getapp.de/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Kommunikator für Unternehmen. Live-Chat, Messenger und E-Mail.
22. [NiCE CXone](https://www.getapp.de/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software.
23. [SolarWinds Service Desk](https://www.getapp.de/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT-Service-Desk- und Asset-Management-Software
24. [Agile CRM](https://www.getapp.de/software/102073/agile-crm) — 4.1/5 (524 reviews) — Vertriebs- und Marketing-CRM für kleine Unternehmen
25. [SysAid](https://www.getapp.de/software/90863/sysaid) — 4.5/5 (519 reviews) — Leistungsstarker Service Desk und einfach zu bedienendes, modulares ITSM-Tool

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Seite: 1 / 6\
Weiter: [Nächste Seite](https://www.getapp.de/directory/287/help-desk-ticketing/pricing/free/software?page=2)

## Ähnliche Kategorien

- [IT Ticketsysteme](https://www.getapp.de/directory/3479/it-ticketing-systems/software)
- [Live-Chat Software](https://www.getapp.de/directory/561/live-chat/software)
- [Service Desk Software](https://www.getapp.de/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.de/directory/580/issue-tracking/software)
- [Wissensmanagement Tools](https://www.getapp.de/directory/257/knowledge-management/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/directory/287/help-desk-ticketing/software)
- [Alle Kategorien](https://www.getapp.de/directory)

-----

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