---
description: Gratis Softwareliste der Top Open Source Help-Desk-Software Anbieter und Anwendungen. Die besten Tools im Überblick für eine schnelle und fundierte Softwareauswahl. Filtere jetzt nach Preismodell, Funktionen, Nutzerbewertungen und vielem mehr.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Open Source Help-Desk-Software - Top Tools & Anbieter im Vergleich | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Open Source Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software)

# Help-Desk-Software

Canonical: https://www.getapp.de/directory/287/help-desk-ticketing/software

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## Produkte

1. [Zoho Desk](https://www.getapp.de/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
2. [Odoo](https://www.getapp.de/software/102445/odoo) — 4.2/5 (1294 reviews) — Open-Source-CRM: Verfolge Leads und optimiere Deine Verkaufstrichter
3. [osTicket](https://www.getapp.de/software/10260/osticket) — 4.3/5 (75 reviews) — Kundensupport-Ticket-System
4. [GLPI](https://www.getapp.de/software/2049885/glpi) — 4.5/5 (41 reviews) — GLPI ist eine IT-Service-Management-Software.
5. [UVdesk](https://www.getapp.de/software/108201/uvdesk) — 4.4/5 (24 reviews) — Open-Source- und SaaS-basierter Helpdesk für E-Commerce-Händler
6. [BlueSpice](https://www.getapp.de/software/2073273/bluespice) — 4.3/5 (22 reviews) — Starten Sie Ihr Wissensmanagement im Wiki Way\!
7. [Enghouse eKMS](https://www.getapp.de/software/90465/smartsupport) — 4.2/5 (12 reviews) — Plattform für interne und externe Wissensdatenbanken und Forenmanagement
8. [Rexpondo](https://www.getapp.de/software/2052085/otrs-community-edition) — 4.8/5 (9 reviews) — Helpdesk-Ticketing und ITSM-Software
9. [Request Tracker](https://www.getapp.de/software/2035323/request-tracker) — 4.3/5 (3 reviews) — Ein System, mit dem du alle Aufgaben verfolgen kannst, die du nicht vergessen solltest.
10. [CX Genie](https://www.getapp.de/software/2079275/cx-genie) — 4.0/5 (2 reviews) — Cloudbasierte und KI-fähige Chatbot-Software
11. [KIX](https://www.getapp.de/software/2075691/kix) (0 reviews) — KIX ist DIE funktionsstarke Open Source ITSM-Software für vielseitigen Einsatz vor allem im IT-Service Management \&amp; Techn. Kundendienst. KIX bietet individuell anpassbare Grundfunktionen: Ticket- \&amp; Asset-Management, Kundenportal, Wissensdatenbank, Reporting, On-Prem \&amp; SaaS sowie 15 ITIL 4 Practices

## Ähnliche Kategorien

- [IT Ticketsysteme](https://www.getapp.de/directory/3479/it-ticketing-systems/software)
- [QM Software (Qualitätsmanagement)](https://www.getapp.de/directory/144/quality-management/software)
- [Service Desk Software](https://www.getapp.de/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.de/directory/580/issue-tracking/software)
- [Wissensmanagement Tools](https://www.getapp.de/directory/257/knowledge-management/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/directory/287/help-desk-ticketing/software)
- [Alle Kategorien](https://www.getapp.de/directory)

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## Strukturierte Daten

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