---
description: Gratis Softwareliste der Top Software zur Personaleinsatzplanung für Callcenter Anbieter und Anwendungen. Die besten Tools im Überblick für eine schnelle und fundierte Softwareauswahl. Filtere jetzt nach Preismodell, Funktionen, Nutzerbewertungen und vielem mehr.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software zur Personaleinsatzplanung für Callcenter - Top Tools & Anbieter im Vergleich | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Software zur Personaleinsatzplanung für Callcenter](https://www.getapp.de/directory/3707/call-center-workforce-management/software)

# Software zur Personaleinsatzplanung für Callcenter

Canonical: https://www.getapp.de/directory/3707/call-center-workforce-management/software

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.getapp.de/directory/3707/call-center-workforce-management/software?page=2)

-----

## Produkte

1. [Dynamics 365](https://www.getapp.de/software/90844/dynamics-365) — 4.4/5 (5849 reviews) — ERP-Software
2. [Salesforce Service Cloud](https://www.getapp.de/software/91754/salesforce-1-service-cloud) — 4.5/5 (828 reviews) — Kundenservice- und Supportsoftware.
3. [Talkdesk](https://www.getapp.de/software/100659/talkdesk) — 4.5/5 (733 reviews) — Weltweit führende cloudbasierte Kontaktcenter-Software.
4. [NiCE CXone](https://www.getapp.de/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software.
5. [Five9](https://www.getapp.de/software/91276/five9) — 4.2/5 (484 reviews) — Cloud-Callcenter-Software
6. [Genesys Cloud CX](https://www.getapp.de/software/104597/genesys-cloud) — 4.3/5 (268 reviews) — Mobil-optimiertes Cloud-Callcenter mit Multichannel-Routing
7. [RingCX](https://www.getapp.de/software/105435/ringcentral-contact-centre) — 4.2/5 (259 reviews) — Die kollaborative Kontaktcenter-Lösung aus der Branche.
8. [Aspect Workforce](https://www.getapp.de/software/106735/aspect-eq-workforce-management) — 4.2/5 (251 reviews) — Cloud-basierte Workforce-Management-Plattform mit Self-Service.
9. [Insightful](https://www.getapp.de/software/101651/workpuls) — 4.8/5 (250 reviews) — Mitarbeiterüberwachungssoftware und Zeiterfassungsanwendung
10. [Playvox](https://www.getapp.de/software/108425/playvox) — 4.8/5 (109 reviews) — Quality-Assurance-Software für Kundenserviceteams.
11. [ZIWO](https://www.getapp.de/software/131291/ziwo) — 4.6/5 (109 reviews) — API-basiertes Kontaktcenter-Tool mit echten und virtuellen Agenten.
12. [Sprinklr](https://www.getapp.de/software/100180/sprinklr) — 4.3/5 (91 reviews) — Social-Media-Management, Analytik soziales Medien \&amp; Strategieplanung
13. [Modjo](https://www.getapp.de/software/2047976/modjo) — 4.7/5 (60 reviews) — Conversational-Intelligence-Software für Geschäftsteams.
14. [Sharpen](https://www.getapp.de/software/101875/voice) — 4.4/5 (48 reviews) — Zufriedene Agenten. Zufriedene Kunden.
15. [8x8 Contact Center](https://www.getapp.de/software/107107/contactnow) — 4.3/5 (47 reviews) — Eine Lösung für jede Kundeninteraktion.
16. [Call Center Studio](https://www.getapp.de/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Cloudbasierte Software für Callcenter-Management
17. [BroadVoice Cloud PBX](https://www.getapp.de/software/103377/broadvoice-cloud-pbx) — 4.4/5 (30 reviews) — Cloud-PBX-Lösung für KMUs.
18. [Ytel](https://www.getapp.de/software/104729/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Preisgekrönte Outbound-Contact-Center-Software (24/7 US-Support)
19. [Sales Sling](https://www.getapp.de/software/116295/sales-sling) — 4.4/5 (24 reviews) — Cloudbasierte Auto-Dialer- und Lead-Management-Plattform.
20. [RingCentral Engage Voice](https://www.getapp.de/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Kontaktcenter-Software für ausgehende Anrufe von Unternehmen jeder Größe.
21. [Workforce Optimization (WFO)](https://www.getapp.de/software/101581/monet-live-wfo) — 4.4/5 (19 reviews) — Workforce Management und Optimierung für Kontaktcenter
22. [Alvaria Cloud](https://www.getapp.de/software/109523/aspect-via) — 4.3/5 (18 reviews) — Cloud-Kontaktcenter- und Workforce-Optimierungslösung
23. [OXON](https://www.getapp.de/software/106377/oxon) — 4.9/5 (14 reviews) — Cloud-basierte Kontakt-Center-Management-Software
24. [LeadDesk](https://www.getapp.de/software/129651/leaddesk) — 4.8/5 (13 reviews) — Kontaktcenter für Vertrieb und Kundenservice mit hohem Volumen
25. [Diabolocom](https://www.getapp.de/software/2062119/diabolocom) — 4.9/5 (9 reviews) — Eine leistungsstarke und skalierbare Cloud-Lösung

-----

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.getapp.de/directory/3707/call-center-workforce-management/software?page=2)

## Ähnliche Kategorien

- [Call Recorder](https://www.getapp.de/directory/935/call-recording/software)
- [Telefon Software](https://www.getapp.de/directory/294/telephony/software)
- [Predictive Dialer](https://www.getapp.de/directory/849/predictive-dialer/software)
- [Call-Center Software](https://www.getapp.de/directory/275/call-center/software)
- [Kundenservice Software](https://www.getapp.de/directory/231/customer-service/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/directory/3707/call-center-workforce-management/software)
- [Alle Kategorien](https://www.getapp.de/directory)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.getapp.de/directory/3707/call-center-workforce-management/software> |
| de-AT | <https://www.getapp.at/directory/3707/call-center-workforce-management/software> |
| en | <https://www.getapp.com/all-software/call-center-workforce-management/> |
| en-AE | <https://www.getapp.ae/directory/3707/call-center-workforce-management/software> |
| en-AU | <https://www.getapp.com.au/directory/3707/call-center-workforce-management/software> |
| en-CA | <https://www.getapp.ca/directory/3707/call-center-workforce-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/3707/call-center-workforce-management/software> |
| en-IE | <https://www.getapp.ie/directory/3707/call-center-workforce-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3707/call-center-workforce-management/software> |
| en-SG | <https://www.getapp.sg/directory/3707/call-center-workforce-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/3707/call-center-workforce-management/software> |
| es | <https://www.getapp.es/directory/3707/call-center-workforce-management/software> |
| es-CL | <https://www.getapp.cl/directory/3707/call-center-workforce-management/software> |
| es-CO | <https://www.getapp.com.co/directory/3707/call-center-workforce-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/3707/call-center-workforce-management/software> |
| fr | <https://www.getapp.fr/directory/3707/call-center-workforce-management/software> |
| fr-BE | <https://fr.getapp.be/directory/3707/call-center-workforce-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/3707/call-center-workforce-management/software> |
| nl | <https://www.getapp.nl/directory/3707/call-center-workforce-management/software> |
| nl-BE | <https://www.getapp.be/directory/3707/call-center-workforce-management/software> |
| pt | <https://www.getapp.com.br/directory/3707/call-center-workforce-management/software> |
| pt-PT | <https://www.getapp.pt/directory/3707/call-center-workforce-management/software> |

-----

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