---
description: Entdecke die beliebtesten Kostenlose Software für Qualitätssicherung für Kontaktcenter Tools und vergleiche Nutzerbewertungen, Preise, Funktionen und kostenlose Demoversionen.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top kostenlose Software für Qualitätssicherung für Kontaktcenter | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Kostenlose Software für Qualitätssicherung für Kontaktcenter](https://www.getapp.de/directory/3834/contact-center-quality-assurance/software)

# Software für Qualitätssicherung für Kontaktcenter

Canonical: https://www.getapp.de/directory/3834/contact-center-quality-assurance/software

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## Produkte

1. [Zoho Desk](https://www.getapp.de/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
2. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1753 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software.
3. [CXone Mpower](https://www.getapp.de/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software.
4. [CloudTalk](https://www.getapp.de/software/114835/cloudtalk) — 4.4/5 (268 reviews) — Cloudbasierte Callcenter-Software für Vertriebs- und Supportteams
5. [XM for Customer Experience](https://www.getapp.de/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — CXM-Plattform
6. [Insightful](https://www.getapp.de/software/101651/workpuls) — 4.8/5 (156 reviews) — Mitarbeiterüberwachungssoftware und Zeiterfassungsanwendung
7. [Sprinklr](https://www.getapp.de/software/100180/sprinklr) — 4.3/5 (90 reviews) — Social-Media-Management, Analytik soziales Medien \&amp; Strategieplanung
8. [eDesk](https://www.getapp.de/software/102115/xsellco-helpdesk) — 4.4/5 (71 reviews) — Der einzige eigens für E-Commerce entwickelte Helpdesk
9. [Froged](https://www.getapp.de/software/2050795/froged) — 4.5/5 (56 reviews) — Kundenengagement-Software
10. [Call Center Studio](https://www.getapp.de/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Cloudbasierte Software für Callcenter-Management
11. [Scorebuddy](https://www.getapp.de/software/91775/scorebuddy) — 4.5/5 (43 reviews) — QA-Software für Bewertung (Anrufe/E-Mail/Chat/soziale Medien)
12. [Zendesk QA](https://www.getapp.de/software/2047802/klaus) — 4.9/5 (23 reviews) — Support- und Qualitätsmanagement-Plattform
13. [LiveCaller](https://www.getapp.de/software/2038703/livecaller) — 4.8/5 (10 reviews) — Live-Chat- und Kundenkommunikationsmanagement-Software
14. [Audire.ai](https://www.getapp.de/software/2080524/audire-ai) (0 reviews) — Sichere die Qualität von 100 % deiner Kundeninteraktionen.

## Ähnliche Kategorien

- [Beschwerdemanagement Software](https://www.getapp.de/directory/841/complaint-management/software)
- [Kundenzufriedenheit Software](https://www.getapp.de/directory/1029/customer-satisfaction/software)
- [Kundenengagement Software](https://www.getapp.de/directory/650/customer-engagement/software)
- [Call-Center Software](https://www.getapp.de/directory/275/call-center/software)
- [Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/directory/3834/contact-center-quality-assurance/software)
- [Alle Kategorien](https://www.getapp.de/directory)

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