---
description: Gratis Softwareliste der Top Software für Qualitätssicherung für Kontaktcenter Anbieter und Anwendungen. Die besten Tools im Überblick für eine schnelle und fundierte Softwareauswahl. Filtere jetzt nach Preismodell, Funktionen, Nutzerbewertungen und vielem mehr.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software für Qualitätssicherung für Kontaktcenter - Top Tools & Anbieter im Vergleich | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Software für Qualitätssicherung für Kontaktcenter](https://www.getapp.de/directory/3834/contact-center-quality-assurance/software)

# Software für Qualitätssicherung für Kontaktcenter

Canonical: https://www.getapp.de/directory/3834/contact-center-quality-assurance/software

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## Produkte

1. [Zoho Desk](https://www.getapp.de/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
2. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1781 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software.
3. [Nextiva](https://www.getapp.de/software/91289/nextiva) — 4.6/5 (916 reviews) — Vereinfachung der Unternehmenskommunikation
4. [Talkdesk](https://www.getapp.de/software/100659/talkdesk) — 4.5/5 (733 reviews) — Weltweit führende cloudbasierte Kontaktcenter-Software.
5. [NiCE CXone](https://www.getapp.de/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software.
6. [Five9](https://www.getapp.de/software/91276/five9) — 4.2/5 (481 reviews) — Cloud-Callcenter-Software
7. [CloudTalk](https://www.getapp.de/software/114835/cloudtalk) — 4.4/5 (268 reviews) — Cloudbasierte Callcenter-Software für Vertriebs- und Supportteams
8. [Genesys Cloud CX](https://www.getapp.de/software/104597/genesys-cloud) — 4.3/5 (262 reviews) — Mobil-optimiertes Cloud-Callcenter mit Multichannel-Routing
9. [XM for Customer Experience](https://www.getapp.de/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — CXM-Plattform
10. [Insightful](https://www.getapp.de/software/101651/workpuls) — 4.8/5 (182 reviews) — Mitarbeiterüberwachungssoftware und Zeiterfassungsanwendung
11. [Playvox](https://www.getapp.de/software/108425/playvox) — 4.8/5 (109 reviews) — Quality-Assurance-Software für Kundenserviceteams.
12. [Squaretalk](https://www.getapp.de/software/106691/squaretalk-matrix) — 4.9/5 (102 reviews) — Die Deskforce-Lösung zur Steigerung der Agentenleistung
13. [Sprinklr](https://www.getapp.de/software/100180/sprinklr) — 4.3/5 (91 reviews) — Social-Media-Management, Analytik soziales Medien \& Strategieplanung
14. [eDesk](https://www.getapp.de/software/102115/xsellco-helpdesk) — 4.4/5 (71 reviews) — Der einzige eigens für E-Commerce entwickelte Helpdesk
15. [Froged](https://www.getapp.de/software/2050795/froged) — 4.5/5 (56 reviews) — Kundenengagement-Software
16. [Call Center Studio](https://www.getapp.de/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Cloudbasierte Software für Callcenter-Management
17. [Scorebuddy](https://www.getapp.de/software/91775/scorebuddy) — 4.5/5 (43 reviews) — QA-Software für Bewertung (Anrufe/E-Mail/Chat/soziale Medien)
18. [Zendesk QA](https://www.getapp.de/software/2047802/klaus) — 4.9/5 (23 reviews) — Support- und Qualitätsmanagement-Plattform
19. [Balto](https://www.getapp.de/software/115567/balto) — 4.3/5 (11 reviews) — Callcenter-Telefon-Coaching für Vertriebs- und Kundendienstmitarbeitende
20. [Capturi](https://www.getapp.de/software/2067261/capturi) — 4.8/5 (11 reviews) — Sprachanalyse-Tool zur Analyse von Telefongesprächen
21. [LiveCaller](https://www.getapp.de/software/2038703/livecaller) — 4.8/5 (10 reviews) — Live-Chat- und Kundenkommunikationsmanagement-Software
22. [Centrical](https://www.getapp.de/software/107785/gameffective) — 4.4/5 (8 reviews) — Gamification-Plattform zur Verwaltung der Zielerreichung von Mitarbeitern
23. [CallMiner Eureka](https://www.getapp.de/software/2036991/callminer-eureka) — 4.6/5 (5 reviews) — Omnichannel-Sprachanalyselösung für Kontaktcenter
24. [Audire.ai](https://www.getapp.de/software/2080524/audire-ai) (0 reviews) — Sichere die Qualität von 100 % deiner Kundeninteraktionen.

## Ähnliche Kategorien

- [VoIP-Software](https://www.getapp.de/directory/107/voip/software)
- [Kundenzufriedenheit Software](https://www.getapp.de/directory/1029/customer-satisfaction/software)
- [Telefon Software](https://www.getapp.de/directory/294/telephony/software)
- [Call Recorder](https://www.getapp.de/directory/935/call-recording/software)
- [Kundenengagement Software](https://www.getapp.de/directory/650/customer-engagement/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/directory/3834/contact-center-quality-assurance/software)
- [Alle Kategorien](https://www.getapp.de/directory)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.getapp.de/directory/3834/contact-center-quality-assurance/software> |
| de-AT | <https://www.getapp.at/directory/3834/contact-center-quality-assurance/software> |
| en | <https://www.getapp.com/all-software/contact-center-quality-assurance/> |
| en-AE | <https://www.getapp.ae/directory/3834/contact-center-quality-assurance/software> |
| en-AU | <https://www.getapp.com.au/directory/3834/contact-center-quality-assurance/software> |
| en-CA | <https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software> |
| en-GB | <https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software> |
| en-IE | <https://www.getapp.ie/directory/3834/contact-center-quality-assurance/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3834/contact-center-quality-assurance/software> |
| en-SG | <https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software> |
| en-ZA | <https://www.getapp.za.com/directory/3834/contact-center-quality-assurance/software> |
| es | <https://www.getapp.es/directory/3834/contact-center-quality-assurance/software> |
| es-CL | <https://www.getapp.cl/directory/3834/contact-center-quality-assurance/software> |
| es-CO | <https://www.getapp.com.co/directory/3834/contact-center-quality-assurance/software> |
| es-MX | <https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software> |
| fr | <https://www.getapp.fr/directory/3834/contact-center-quality-assurance/software> |
| fr-BE | <https://fr.getapp.be/directory/3834/contact-center-quality-assurance/software> |
| fr-CA | <https://fr.getapp.ca/directory/3834/contact-center-quality-assurance/software> |
| nl | <https://www.getapp.nl/directory/3834/contact-center-quality-assurance/software> |
| nl-BE | <https://www.getapp.be/directory/3834/contact-center-quality-assurance/software> |
| pt | <https://www.getapp.com.br/directory/3834/contact-center-quality-assurance/software> |
| pt-PT | <https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software> |

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