---
description: Gratis Softwareliste der Top Software für Qualitätssicherung für Kontaktcenter Anbieter und Anwendungen. Die besten Tools im Überblick für eine schnelle und fundierte Softwareauswahl. Filtere jetzt nach Preismodell, Funktionen, Nutzerbewertungen und vielem mehr.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software für Qualitätssicherung für Kontaktcenter - Top Tools & Anbieter im Vergleich | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Software für Qualitätssicherung für Kontaktcenter](https://www.getapp.de/directory/3834/contact-center-quality-assurance/software)

# Software für Qualitätssicherung für Kontaktcenter

Canonical: https://www.getapp.de/directory/3834/contact-center-quality-assurance/software

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## Produkte

1. [Zoho Desk](https://www.getapp.de/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
2. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1787 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software.
3. [Nextiva](https://www.getapp.de/software/91289/nextiva) — 4.6/5 (919 reviews) — Vereinfachung der Unternehmenskommunikation
4. [Talkdesk](https://www.getapp.de/software/100659/talkdesk) — 4.5/5 (733 reviews) — Weltweit führende cloudbasierte Kontaktcenter-Software.
5. [NiCE CXone](https://www.getapp.de/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software.
6. [Five9](https://www.getapp.de/software/91276/five9) — 4.2/5 (484 reviews) — Cloud-Callcenter-Software
7. [CloudTalk](https://www.getapp.de/software/114835/cloudtalk) — 4.4/5 (269 reviews) — Cloudbasierte Callcenter-Software für Vertriebs- und Supportteams
8. [Genesys Cloud CX](https://www.getapp.de/software/104597/genesys-cloud) — 4.3/5 (268 reviews) — Mobil-optimiertes Cloud-Callcenter mit Multichannel-Routing
9. [XM for Customer Experience](https://www.getapp.de/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — CXM-Plattform
10. [Insightful](https://www.getapp.de/software/101651/workpuls) — 4.8/5 (241 reviews) — Mitarbeiterüberwachungssoftware und Zeiterfassungsanwendung
11. [Squaretalk](https://www.getapp.de/software/106691/squaretalk-matrix) — 4.8/5 (114 reviews) — Die Deskforce-Lösung zur Steigerung der Agentenleistung
12. [Playvox](https://www.getapp.de/software/108425/playvox) — 4.8/5 (109 reviews) — Quality-Assurance-Software für Kundenserviceteams.
13. [Sprinklr](https://www.getapp.de/software/100180/sprinklr) — 4.3/5 (91 reviews) — Social-Media-Management, Analytik soziales Medien \& Strategieplanung
14. [eDesk](https://www.getapp.de/software/102115/xsellco-helpdesk) — 4.4/5 (71 reviews) — Der einzige eigens für E-Commerce entwickelte Helpdesk
15. [Froged](https://www.getapp.de/software/2050795/froged) — 4.5/5 (56 reviews) — Kundenengagement-Software
16. [Call Center Studio](https://www.getapp.de/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Cloudbasierte Software für Callcenter-Management
17. [ScorebuddyCX](https://www.getapp.de/software/91775/scorebuddy) — 4.5/5 (43 reviews) — QA-Software für Bewertung (Anrufe/E-Mail/Chat/soziale Medien)
18. [Zendesk QA](https://www.getapp.de/software/2047802/klaus) — 4.9/5 (23 reviews) — Support- und Qualitätsmanagement-Plattform
19. [Balto](https://www.getapp.de/software/115567/balto) — 4.3/5 (11 reviews) — Callcenter-Telefon-Coaching für Vertriebs- und Kundendienstmitarbeitende
20. [LiveCaller](https://www.getapp.de/software/2038703/livecaller) — 4.8/5 (10 reviews) — Live-Chat- und Kundenkommunikationsmanagement-Software
21. [Centrical](https://www.getapp.de/software/107785/gameffective) — 4.4/5 (8 reviews) — Gamification-Plattform zur Verwaltung der Zielerreichung von Mitarbeitern
22. [CallMiner Eureka](https://www.getapp.de/software/2036991/callminer-eureka) — 4.6/5 (5 reviews) — Omnichannel-Sprachanalyselösung für Kontaktcenter
23. [Audire.ai](https://www.getapp.de/software/2080524/audire-ai) (0 reviews) — Sichere die Qualität von 100 % deiner Kundeninteraktionen.

## Ähnliche Kategorien

- [Call-Center Software](https://www.getapp.de/directory/275/call-center/software)
- [Kontaktcenter-Software](https://www.getapp.de/directory/593/contact-center/software)
- [Kundenservice Software](https://www.getapp.de/directory/231/customer-service/software)
- [CEM Software (Customer Experience Management)](https://www.getapp.de/directory/601/customer-experience/software)
- [Kundenengagement Software](https://www.getapp.de/directory/650/customer-engagement/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/directory/3834/contact-center-quality-assurance/software)
- [Alle Kategorien](https://www.getapp.de/directory)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.getapp.de/directory/3834/contact-center-quality-assurance/software> |
| de-AT | <https://www.getapp.at/directory/3834/contact-center-quality-assurance/software> |
| en | <https://www.getapp.com/all-software/contact-center-quality-assurance/> |
| en-AE | <https://www.getapp.ae/directory/3834/contact-center-quality-assurance/software> |
| en-AU | <https://www.getapp.com.au/directory/3834/contact-center-quality-assurance/software> |
| en-CA | <https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software> |
| en-GB | <https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software> |
| en-IE | <https://www.getapp.ie/directory/3834/contact-center-quality-assurance/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3834/contact-center-quality-assurance/software> |
| en-SG | <https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software> |
| en-ZA | <https://www.getapp.za.com/directory/3834/contact-center-quality-assurance/software> |
| es | <https://www.getapp.es/directory/3834/contact-center-quality-assurance/software> |
| es-CL | <https://www.getapp.cl/directory/3834/contact-center-quality-assurance/software> |
| es-CO | <https://www.getapp.com.co/directory/3834/contact-center-quality-assurance/software> |
| es-MX | <https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software> |
| fr | <https://www.getapp.fr/directory/3834/contact-center-quality-assurance/software> |
| fr-BE | <https://fr.getapp.be/directory/3834/contact-center-quality-assurance/software> |
| fr-CA | <https://fr.getapp.ca/directory/3834/contact-center-quality-assurance/software> |
| nl | <https://www.getapp.nl/directory/3834/contact-center-quality-assurance/software> |
| nl-BE | <https://www.getapp.be/directory/3834/contact-center-quality-assurance/software> |
| pt | <https://www.getapp.com.br/directory/3834/contact-center-quality-assurance/software> |
| pt-PT | <https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software> |

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