Top Kundensupport Software Anwendungen und Tools

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Durchschn. Kundenbewertung Anzahl der Bewertungen Gesponsert Deutsch

AskNicely 89

Collect real-time customer feedback using the NPS framework

AskNicely is a survey solution for businesses to create & distribute surveys and measures the feedbacks and ratings using the Net Promoter Score (NPS) framework Erfahre mehr über AskNicely

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SightMill 1

Net Promoter Score (NPS) survey platform

SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback to improve customer engagement Erfahre mehr über SightMill

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ManageEngine SupportCenter Plus 6

Webbasierte Kundenunterstützung

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Blue Enterprise Surveys 7

Online-Befragungs- und Feedback-Erfassungswerkzeuge

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Key Survey 38

Cloud based and on premise survey software

Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools Erfahre mehr über Key Survey

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CloudCherry 360 Feedback 6

A real-time customer experience management (CEM) platform

Cloudcherry is a real-time, omni-channel customer experience feedback platform that allows brands to track, measure and improve NPS & customer experience Erfahre mehr über CloudCherry 360 Feedback

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Lithium Communities 7

Social community management for driving brand conversations

Lithium Communities is an online platform for cultivating meaningful customer communities by turning a corporate website into a social networking destination Erfahre mehr über Lithium Communities

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Helprace 5

All-in-One-Kundenservice-Lösung

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elevio 6

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Erfahre mehr über elevio

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Reputology 41

Review management for Google, Facebook and more

Reputology is the review management platform that helps multi-location businesses monitor reviews and improve the customer experience. Erfahre mehr über Reputology

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Grade.us 117

Review Marketing- und Management-Plattform, White-Label für Agenturen und SEOs

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Kayako 52

Einheitliche Kundenservice-Plattform

Kayako ist die einheitliche Kundendienst-Plattform. Mit Kayako können Kunden-besessene Unternehmen bessere mühelose Kundenerfahrungen bieten.

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MaritzCX

Customer experience management with data collection & reports

MaritzCX offers a customer experience management platform with surveys, case management, dashboards, reporting, text analytics – with market research services.

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Yotpo 89

Bewertungen und Kunden-Content-Marketing

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Zendesk Chat 52

Live chat software for SMBs and Enterprises

Zendesk Chat, formerly Zopim, lets you chat with customers on your website and give them real-time support.

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SmartSupport 12

Internal & external knowledge base and forum management platform

SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give...

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HappyFox 52

Helpdesk, customer support software

HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox...

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Helpshift 22

Skalierbare Kundenbetreuung in deinen webbasierten und mobilen Anwendungen

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Bookafy 100

Free online appointment booking software

Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and cancel appointments automatically

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Zoho Desk 1372

Die erste kontextsensitive Helpdesk-Software der Branche

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Logicbox 47

When off-the-shelf doesn't cut it!

CRM apps are easy. There are dozens of choices. Getting your web-based CRM application to incorporate your unique upstream and downstream processes is the challenge. You can pay exorbitant fees to a Salesforce developer for a clunky configuration that meets half of your needs. Or you can choose a provider that will deliver a custom data model that...

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UseResponse 19

All-in-one customer support suite

Organize online documentation and provide customer support with UseResponse's customer feedback software and help desk system.

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Survicate 16

The fastest way to collect feedback from customers

All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website and via email.

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Opinion Stage 15

Interactive content creation for publishers/brands

Opinion Stage is an interactive content creation service that helps publishers, brands & agencies improve engagement through polls, surveys & quizzes

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UserEngage 17

Affordable marketing automation with 5 minutes setup

Single platform for sales, support and marketing. UserEnage increases conversion with automated and personalized messages in all channels.

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HappyFox Chat 11

Premium live chat software

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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Userlike Live Chat 346

Help your customers when it matters, where it matters.

Userlike is live chat software for website and mobile messenger support. Help your customers via a chat window on your site or your customers' messenger apps.

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Envoy 213

The easiest way to sign in visitors

Envoy's visitor registration system is the easiest way to sign in visitors. Collect guest’s contact information, capture their photos and have them sign NDAs.

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Intercom 201

Customer messaging platform for sales, marketing and support

Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email

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Qualtrics 141

Experience management platform

Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.

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Sharpen 43

Cloud-native Contact Center Platform

A leading cloud native contact center that serves more than 1,000 companies across the globe.

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Yonyx 26

Decision tree driven Interactive guides for customer service

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls

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Iridize 18

Enterprise grade product training and user onboarding

Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users.

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Answerbase 9

Meet your customers’ and company's information needs

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services.

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Toonimo 4

Audio-Visual Guidance to your Website

Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user...

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Zonka Feedback 4

Multi-channel survey & feedback platform

Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts

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CustomerWise 2

Customer support and business process management

Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

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SatisMeter 1

In-app feedback platform for collecting NPS data

SatisMeter is an in-app feedback solution that collects NPS data based on distinc usage patterns from web and mobile apps, as well as email

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Message Mate

Secure texting solution for business websites

Message Mate - by Owner Listens - is a simple, mobile-friendly solution for e-commerce websites allowing customers to safely text with businesses with one tap

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Ottspott

Cloud communications & call center bot for Slack

Ottspott is a business telephony/call center Slack add-on and desktop app with which businesses can centralize inbound and outbound customer support calls & SMS

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Salesmachine 8

Echtzeit-Kunden-Scoring-Plattform

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RepuGen 4

Healthcare reputation & review management software

RepuGen is a cloud-based healthcare reputation management software which monitors patient satisfaction, automates feedback collection, tracks trends, and more

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Blueboard 3

Employee recognition platform for enterprises

Blueboard is an employee rewards & recognition platform which enables enterprises to distribute custom, hand-curated experiences as rewards to employees

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TechSee

Intelligent visual customer support solution

TechSee is an intelligent visual support solution which provides SMBs & enterprises with a platform to assess, diagnose and resolve technical issues remotely

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Canny

Customer feedback & feature request management

Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

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xSellco Helpdesk 38

Der einzige eigens für E-Commerce entwickelte Helpdesk

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Tidio 23

Communicator for businesses. live chat, messenger and email

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Magentrix Communities 22

Partner (PRM), Customer and Employee Communities

Magentrix communities extend Salesforce CRM for channel partners (PRM), customers and employees to communicate, engage and collaborate.

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Starred 14

Customer feedback solution

Starred is a customer-friendly feedback solution that features pre-built questionnaires, multi-channel feedback, API & integrations, & more

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ReviewSpreader 7

Review acquisition & reputation management for small businesses

ReviewSpreader helps small businesses gather customer reviews, enhance their online reputation, boost SEO rankings, and manage customer feedback with ease.

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Wix Answers 7

Online help desk & customer support software built by Wix

Wix Answers is a free to use customer support platform, providing businesses with a knowledge base, built-in call center, multi-channel ticketing system, & more

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Promoter Ninja 3

Send Net Promoter Score (NPS) surveys to customers

Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email

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Freshcaller 2

Cloud call center for customer support & sales

Freshcaller is a cloud call center & global phone system for every type of business that helps improve customer engagement and collaboration with internal teams

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Incogneato 1

Customer satisfaction & feedback collection tool

Incogneato is a customer satisfaction tool with anonymous and unlimited feedback collection, real-time anonymous chat, and customizable feedback box creation

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Chat Outsource 1

Live chat solution providing professional chat agents

Chat Outsource is live chat software which offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support

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GREYHOUND CRM

E-Commerce, CRM und Kundenservice Software von GREYHOUND

E-Commerce, CRM und Kundenservice Software von GREYHOUND

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Chatlio

Live online customer chat through Slack

Chatlio is a live chat and customer engagement solution harnessing existing technology via Slack integration, adding an embeddable widget to a website or blog

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