Hier ist unsere Softwareliste für Kundensupport Software. Die Filter helfen, die Suchergebnisse einzuschränken, um genau das zu finden, was du suchst.

132 Anwendungen
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Live Chat & Helpdesk Tool
Richpanel is a Live Chat & Helpdesk tool specially designed for ecommerce stores. With deep integrations to Shopify, Woocommerce & Magento, agents can see data-rich customer profiles next to each message. With Richpanel, you can support customers on email, live chat, phone and Whatsapp in one place Erfahre mehr über Richpanel
Customer communication management
Logicalware is the UK-based software developer of a cloud-hosted customer service support solution for the efficient management of inbound Email, Social media and live Chat enquiries. MailManager is easy to set up and ensures that your customers’ enquiries are automatically distributed to the right people, enabling them to respond quickly,... Erfahre mehr über Logicalware
CRM-integrierte Call-Center-Software
InGenius ist ein Software-Call-Center, das Deine bestehenden Telefon- und CRM-Systeme verbindet um jeden Anruf zu erfassen und effizient zu nutzen. Erfahre mehr über InGenius
Automatic callbacks for website visitors within 25 seconds
Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted Erfahre mehr über Callmaker
Einheitliches Management-Tool für Kundenservice-Gespräche.
Dimelo Digital ist eine einheitliche Plattform für Teams des Kundenservice, die über eine einzige Plattform alle digitalen Kanäle und Konversationen für die Kundenbetreuung, einschließlich E-Mail, sozialen Netzwerken, Chat und Mobil verwalten. Erfahre mehr über Dimelo
Interactive customer support & feedback community
UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services Erfahre mehr über UserEcho
Software für Social-Media-Kundenservice
Brand Embassy ist die meistbewertete Cloud-Kundenservice-Plattform und bietet mehr als 30 integrierte Social-Media-Kanäle, Instant Messaging, Live Chat, E-Mail und skalierbare, KI-betriebene Chatbot-Services. Das Unternehmen ist Implementierungspartner für beliebte Kanäle wie WhatsApp oder Apple Business Chat. Erfahre mehr über Brand Embassy
In-app feedback platform for collecting NPS data
SatisMeter is an in-app feedback solution that collects NPS data based on distinc usage patterns from web and mobile apps, as well as email Erfahre mehr über SatisMeter
Secure texting solution for business websites
Message Mate - by Owner Listens - is a simple, mobile-friendly solution for e-commerce websites allowing customers to safely text with businesses with one tap Erfahre mehr über Message Mate
Cloud-basierte Kontaktcenterlösung.
Altitude Xperience ist eine Cloud-basierte Kontaktcenterlösung, die Echtzeit-Analyseunterstützung für Kampagnenleiter bietet. Erfahre mehr über Xperience
Customer service app for Slack users
Slaask is a customer service app for Slack, bringing all team & customer communication from multiple channels together in one place, for SMBs & large businesses Erfahre mehr über Slaask
Live chat solution providing professional chat agents
Chat Outsource is live chat software which offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support Erfahre mehr über Chat Outsource
AI-based customer service management solution
ThinkOwl is a cloud-based helpdesk solution which helps small to large businesses manage operations related to customer service management. ThinkOwl is an AI-based platform which collects & analyzes customer interactions across different channels such as live chat, Facebook & Twitter. Erfahre mehr über ThinkOwl
Knowledge management solution for businesses
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. Erfahre mehr über Panviva
Cloud-based customer engagement application
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app. With SimpleFeedback you can receive suggestions, bug reports,... Erfahre mehr über SimpleFeedback
Customer support software
Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers... Erfahre mehr über Tender Support
Phone platform for G Suite and Slack
Ottspott lets you, in a few minutes, to set up a business telephony for your Sales / Support teams. You can choose your numbers in more than 40 countries (and 9000 cities) or decide to port them and connect them to your business applications (Pipedrive, Intercom, Salesforce, Zendesk ...) Erfahre mehr über Ottspott
Cloud-based CRM software for contact center agents
ePowerCenter is a cloud-based CRM software that provides contact center agents with a unified view of customer information and helps to quickly resolve issues Erfahre mehr über ePowerCenter
Intelligent visual customer support solution
TechSee is an intelligent visual support solution which provides SMBs & enterprises with a platform to assess, diagnose and resolve technical issues remotely Erfahre mehr über TechSee
Anpassbare IT-Support-Lösung
Requuest ist eine SaaS-Service-Desk-Lösung, die Tools für das Ticketing, die Erstellung von Servicekatalog und Wissensdatenbank, SLA-Management, Client-Self-Service und mehr bietet. Erfahre mehr über Requuest
Omni-channel customer service platform
Cingo is an omni-channel customer service platform designed to help companies provide seamless customer support with live chat, email & video & VoIP calling Erfahre mehr über Cingo
Cloud-basierte Service-Plattform für B2C-Unternehmen
Gladly ist eine Cloud-basierte Kundendienst-Plattform, die es dem Personal ermöglicht, Kunden-Kommunikation in mehreren Kanälen über eine einzige Schnittstelle zu verfolgen Erfahre mehr über Gladly
Artificial Intelligence Customer Service
Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot Erfahre mehr über Agent.ai
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Erfahre mehr über Akio
Online how-to guides & tutorials for business
ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing Erfahre mehr über ShowHows
Customer support automation with machine learning & NLP
Mr Wolf is a customer support automation system with machine learning and NLP (neuro-linguistic programming) technology which supports the automation of business processes such as customer service, sales, accounting, finance, logistics, or IT Erfahre mehr über Mr Wolf
User research platform for teams and product people
ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product Erfahre mehr über ConfirmKit
Social-Media-Marketing für Kundenservice und -engagement
OBI Engage ist eine cloudbasierte Lösung, die Unternehmen bei der Automatisierung von Prozessen im Zusammenhang mit Kundenbetreuung und Social-Media-Marketing über digitale Kanäle hinweg unterstützt, um das Kundenengagement zu erhöhen. Nutzer*innen können soziale Erwähnungen im Web überwachen und Maßnahmen ergreifen, um die Markentreue zu... Erfahre mehr über OBI Engage
Customer service and order tracking solution for businesses
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more. Erfahre mehr über Verascape
Social media management suite
Coosto is a social media management suite, which helps organizations monitor brand reputation, query responses, & content publishing across various social networks. Its automated scheduling functionality enables managers to plan content publishing for multiple time zones and channels. Erfahre mehr über Coosto