CEM Software (Customer Experience Management)

SurveyMonkey CX
  34
NPS solution for flexible data collection & analysis
Kilterly
  4
Customer Success Software
MaritzCX
  2
Customer-Experience-Management mit Datenerfassung und Berichten
AskNicely
  98
Sammle mithilfe des NPS-Frameworks Echtzeit-Kundenfeedback.
Newired
  4
Enterprise UX manager for user flows & onboarding
Nextiva
  181
Simplifying Business Communication
Podium
  71
Review management, reputation software, feedback & webchat
Zoho CRM
  2729
Multichannel-CRM für Unternehmen aller Größen
Genesys PureCloud
  70
Mobil-optimiertes Cloud-Callcenter mit Multichannel-Routing
amoCRM
  134
Lead- und Vertriebsmanagement für KMUs
UJET
  38
Customer interaction & support platform with CRM integration
TapMango
  101
Kundenloyalität- und Retentionsplattform.
SurveySparrow
  26
Conversational-Umfragetool
Nicereply
  246
Umfrage zur Kundenzufriedenheit, Net Promoter Score und CES 2.0.
Pipedrive
  1972
Von Verkäufern für Verkäufer erstelltes CRM.
Thought Industries
  21
Das Geschäft des Lernens stärken
SightMill
  4
Net-Promoter-Score-Umfrageplattform (NPS).
Zoho CRM Plus
  26
End-to-End-Kundenengagement mit zehn integrierten CRM-Anwendungen.
NiceJob
  52
Reputation management with reviews, social & SEO tools
Zoho Desk
  1540
Die erste kontextsensitive Helpdesk-Software der Branche
Aimtell
  4
Web push notifications for mobile & desktop
Whatfix
  57
Beschleunigen der Produktannahme
Zendesk
  1977
Cloud-Kundendienst-Software
FiveStars
  970
Providing Loyalty and Marketing for 14,000 Local Businesses
TeamSupport
  670
B2B Customer Support Software
ReviewTrackers
  46
Review monitoring software for multi-location businesses
elevio
  12
Self-Service-Support- und Kundenschulungsplattform
Intouch Insight
  9
Solutions for improving CX operational performance
Revulytics
  7
Die erste Nutzungs-Analytics-Lösung, die für verteilte Software entwickelt wurde
Toonimo
  4
Audiovisuelle Anleitung für deine Website
OSI Feedback
Real-time customer feedback & experience management
Bitrix24
  315
Dein Unternehmen vereint!
Reputology
  47
Review management for Google, Facebook and more
Smartlook
  84
Verfolgung der Besucheraktivität für das Customer Experience Management
SendX
  19
Marketing-Automatisierung und E-Mail-Marketing-Tool
Salesforce Service Cloud
  429
Kundenservice- und Supportsoftware.
Sprout Social
  342
Software für das Social Media Marketing von Unternehmen.
Five9
  320
Cloud contact and call center software
Qualtrics
  269
Erfahrungsmanagement-Plattform.
KnowledgeOwl
  208
Knowledge base and documentation software
AdvocateHub
  204
Advocate-Marketing-Experten.
Hotjar
  191
Gewinne über die Website und mobile Analysen Erkenntnisse und Feedback.
Yotpo
  156
Bewertungen und Kunden-Content-Marketing
Grade.us
  154
Review Marketing- und Management-Plattform, White-Label für Agenturen und SEOs
Kayako
  146
Einheitliche Kundenservice-Plattform
Bookafy
  119
Free online appointment booking software
Zingle
  105
Text messaging for customer service & team collaboration
Yonyx
  83
Entscheidungsbaumgesteuerte interaktive Anleitungen für den Kundenservice.
Pendo
  82
Erfassung von Daten zur Produktnutzung und zum Produktverhalten.
Preferred Patron Loyalty
  76
Loyalty marketing and gift card management
Bright Pattern
  73
Software für Multichannel-Cloud-Call Center.
ChurnZero
  56
Customer engagement & retention for subscription businesses
Method:CRM
  54
#1 CRM for QuickBooks Users
Groove
  52
Support, Simplified.
UserVoice
  51
Erstelle bessere Produkte mit intelligentem Produkt-Feedback
3CLogic
  49
Contact Center Solutions for Customer Experience Excellence
Sharpen
  46
Cloud-native Contact Center Platform
WalkMe
  40
WalkMe ™ ist eine interaktive Online-Beratung- und Engagement-Plattform
Collect.chat
  40
Interactive chatbot for collecting data & feedback
Key Survey
  38
Cloud-basierte und Vor-Ort-Umfragesoftware
Mvix Digital Signage
  38
Content-rich Digital Signage Software
Practice Ignition
  37
Proposal creation and client onboarding automation
GetFeedback
  35
Versende bessere Umfragen. Erhalte besseres Feedback.
FullStory
  34
Webpage data insights for improving customer experience
Scorebuddy
  33
QA Software for scoring (Calls/email/chat/social)
Falcon.io
  32
Einheitliche Social-Media-Marketing- und Management-Plattform.
Cayzu
  31
Help desk ticket & customer service software
Userpilot
  30
Produkterfahrungssoftware für Produkt- und UX-Teams.
CMNTY
  29
Understand people's deepest motivations and desires.
UXPressia
  28
Online-Erstellung von Customer-Journey-Übersichten, Personas und Impact Maps.
MySurveyLab
  26
Survey software and questionnaire tool
Survicate
  23
Die schnellste Methode, um Kundenfeedback zu erhalten
InviteManager
  22
Customer entertainment planning & automation
CallPage
  22
Websiteknopf und Popup-Widget für automatisierte Rückrufe
WebEngage
  21
WebEngage ist eine B2C-Multichannel-Marketingautomatisierungs-Cloud.
Sitecore
  20
CMS und Customer Experience Management.
Iridize
  20
Enterprise grade product training and user onboarding
Feedback Lite
  19
Website customer feedback widget tool
Vocalcom
  19
Omni-Channel-Cloud-Kontaktcenter-Lösungen.
Wix Answers
  18
Online-Helpdesk- und Kundensupport-Software von Wix
Kustomer
  17
Intelligent CRM for Customer Service
Starred
  15
Kundenfeedback-Lösung
ProProfs Knowledge Base
  14
Online FAQ & Knowledge Base Software
Medallia
  14
Customer Experience Management-Plattform für Unternehmen.
Testimonial Monkey
  13
Feedback that works for you
Antavo
  13
Loyalty Management Platform for Fashion and Retail
Woopra
  12
Real-time customer activity
CallidusCloud CX
  12
Die Premium-Feedback-Software für Unternehmen.
Talisma
  10
CRM suite with marketing and KB (Knowledge Base) tools
Totango
  10
Accelerate Revenues with Customer Engagement Management
Online Survey
  10
Instant customer feedback with online surveys, polls and questionnaires
UXprobe
  10
Web-based user experience & usability testing platform
CrossEngage
  10
Kundendatenplattform und kanalübergreifendes Kampagnenmanagement
LoginRadius
  9
Customer Identity and Access Management Platform
Salesmachine
  9
Echtzeit-Kunden-Scoring-Plattform
Smile.io
  8
Reward programs for online businesses
ReviewSpreader
  8
A simple solution for online reviews
Moxtra
  8
Integrierbare, mobile Cloud-API für Zusammenarbeit.
Conversocial
  8
The Digital Care Platform for Social Messaging.
CloudCherry
  7
Eine Echtzeit-Plattform für das Customer-Experience-Management (CEM)
ServicePower
  7
Field service workforce management solution
Userback
  6
Real-time customer feedback collection & bug tracking tool
TINT
  5
The social media display platform used by 45,000 brands
Belly
  5
Loyalty program app
Client Heartbeat
  5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
Nanorep
  5
AI-enabled chatbot & VCA Solutions for Customer Service
Zonka Feedback
  5
Plattform für Mehrkanalumfragen und Feedback
Survey Galaxy
  4
Create and deploy online surveys and questionnaires
Yieldify
  4
Umwandlungen. Intelligent und einfach.
PowerReviews
  4
Ratings & Review Software
FuseDesk
  4
Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft
Amity
  4
The Most Powerful Customer Success Software.
ClickTale
  4
Web-Analytics innerhalb der Webseite.
Moxie Concierge
  4
Connect Employees, Collaborate, and Share Knowledge
Quantum Metric
  4
The Digital Experience Intelligence Platform
Honestly
  4
Honest Angestellten- und Kundenfeedback-Sammlung.
ThoughtBuzz
  3
Social Media monitoring and analytics
SurveyExpression
  3
Create the perfect online surveys
MyFeelBack
  3
Turn customer feedback into business opportunities
Promoter Ninja
  3
Sende Promotorenüberhangsumfragen (NPS-Umfragen) an Kunden.
Antlere
  3
Multi-channel Net Promoter Score (NPS) survey software
Lumoa
  3
Customer experience management and feedback analysis
Thematic
  3
AI-powered feedback analysis for companies in any industry
Logicalware
  2
Customer communication management
Survey Analytics
  2
Enterprise customer research platform
Experiture
  2
Cloud-based marketing platform
Woobox
  2
Partizipative App-Suite für Social-Media-Angebote
Genesys
  2
Multi-channel contact center
Zoomph
  2
Digital Intelligence Reimagined
Collect Loyalty
  2
Powerful in-store and online loyalty and referral program
OneAll
  2
Social login, single sign-on & social sharing
Gigya
  2
Erstellen von vertrauenswürdigen Kundenbeziehungen
JumpSeat
  2
Open-Source-Enterprise-Führungs- und Engagement-Plattform
UserRules
  1
Community forum & customer-support management platform
Surveytagger
  1
Feedback Text Categorizer
Barilliance
  1
E-Commerce personalization suite
Qhub
  1
Q&A Software that Makes it Easy to Build a Vibrant Community Hub
Bazaarvoice
  1
Customer Reviews Solution
CustomerGauge
  1
Net Promoter Score® to measure, act, monetize and grow your customer base.
RumbleTalk
  1
Community-Chatroom mit benutzerdefinierten Themen
Whisbi
  1
The power of Live Engagement
Tour My App
  1
Increase user activation and engagement
Usabilla
  1
Nutzerfeedbacklösungen für Websites, E-Mails und Anwendungen.
Guideblocks
  1
Dynamic, interactive, in-app user assistance tool
iperceptions
A global leader in Voice of the Customer (VoC) solutions
ITSM 365
100% customizable Service Desk for any business small or large
Thunderhead
Customer experience and engagement
Smart Rooms
Customer engagement portal for sales
SimpleFeedback
Cloud-based customer engagement application
IBM Customer Experience
Digital customer experience management software
BEYABLE
On-site re-engagement tools for E-commerce & brands
SeeVolution
Website-Heatmaps und Echtzeitanalysen.
Clarabridge
Customer Experience Management
Feefo
Software zur Bewertungsverwaltung.
Cxense Insight
Echtzeitanalysen – Engagement und digitalen Umsatz steigern.
Perkville
Rewards & loyalty program app
VePlatform
Website conversion, analytics & engagement app suite
Bugwolf
User testing tools for quality auditing
RenegadeWorks
Reputation management and referral marketing software
Acromobile
Mobile customer engagement software
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
ShowHows
Online how-to guides & tutorials for business
Nextpond
Business process & customer experience management
INDE Broadcast AR
Interactive 3D Augmented Reality Experience
Layer Customer Conversation Platform
Messaging platform for retail & service industries
Q One
All-in-one market research & consumer insight platform
MoEngage
Intelligent marketing cloud
ConfirmKit
User research platform for teams and product people
Critizr
Customer feedback collection & analysis platform for retail