CEM Software (Customer Experience Management)

Intouch Insight
  9
Solutions for improving CX operational performance
Kilterly
  4
Customer Success Software
AskNicely
  97
Collect real-time customer feedback using the NPS framework
Nextiva
  168
Simplifying Business Communication
Pipedrive
  1856
Von Verkäufern für Verkäufer erstelltes CRM.
Podium
  67
Review management, reputation software, feedback & webchat
Zoho CRM
  2416
Multichannel-CRM für Unternehmen aller Größen
Genesys PureCloud
  59
Mobil-optimiertes Cloud-Callcenter mit Multichannel-Routing
amoCRM
  133
Lead- und Vertriebsmanagement für KMUs
TapMango
  96
Kundenloyalität- und Retentionsplattform.
SurveySparrow
  25
Conversational-Umfragetool
Thought Industries
  21
Das Geschäft des Lernens stärken
SightMill
  4
Net-Promoter-Score-Umfrageplattform (NPS).
Zoho CRM Plus
  19
End-to-End-Kundenengagement mit zehn integrierten CRM-Anwendungen.
NiceJob
  51
Reputation management with reviews, social & SEO tools
Key Survey
  38
Cloud-basierte und Vor-Ort-Umfragesoftware
Zoho Desk
  1504
Die erste kontextsensitive Helpdesk-Software der Branche
Whatfix
  55
Beschleunigen der Produktannahme
Freshdesk
  1293
Online-Kunden-Support Software & Helpdesk-Lösung
elevio
  11
Self-Service-Support- und Kundenschulungsplattform
FiveStars
  120
Customer loyalty program software
TeamSupport
  658
B2B Customer Support Software
ReviewTrackers
  46
Review monitoring software for multi-location businesses
Revulytics
  7
Die erste Nutzungs-Analytics-Lösung, die für verteilte Software entwickelt wurde
Aimtell
  3
Web push notifications for mobile & desktop
UJET
  6
Customer interaction & support platform with CRM integration
OSI Feedback
Real-time customer feedback & experience management
Bitrix24
  278
Dein Unternehmen vereint!
Reputology
  47
Review management for Google, Facebook and more
SendX
  17
Marketing-Automatisierung und E-Mail-Marketing-Tool
Smartlook
  81
Verfolgung der Besucheraktivität für das Customer Experience Management
Zendesk
  1851
Cloud-Kundendienst-Software
Webtrekk
  2
Europe's Independent Premium Customer Analytics Platform
Kayako
  143
Einheitliche Kundenservice-Plattform
UserVoice
  51
Erstelle bessere Produkte mit intelligentem Produkt-Feedback
Woobox
Partizipative App-Suite für Social-Media-Angebote
JumpSeat
  2
Open-Source-Enterprise-Führungs- und Engagement-Plattform
WalkMe
  39
WalkMe ™ ist eine interaktive Online-Beratung- und Engagement-Plattform
LivePerson
  30
Kundenerlebnis-Management- und Live-Chat-Software
Gigya
  2
Erstellen von vertrauenswürdigen Kundenbeziehungen
Usabilla
  1
Nutzerfeedbacklösungen für Websites, E-Mails und Anwendungen.
Moxtra
  8
Integrierbare, mobile Cloud-API für Zusammenarbeit.
ClickTale
  3
Web-Analytics innerhalb der Webseite.
MaritzCX
  1
Customer-Experience-Management mit Datenerfassung und Berichten
Yotpo
  140
Bewertungen und Kunden-Content-Marketing
Woopra
  10
Real-time customer activity
Yieldify
  4
Umwandlungen. Intelligent und einfach.
Feefo
Software zur Bewertungsverwaltung.
Salesforce Service Cloud
  407
Kundenservice- und Supportsoftware.
Five9
  312
Cloud contact and call center software
GetFeedback
  34
Versende bessere Umfragen. Erhalte besseres Feedback.
Q One
All-in-one market research & consumer insight platform
Bookafy
  116
Free online appointment booking software
Conversocial
  8
The Digital Care Platform for Social Messaging.
Centralpoint
  6
Digital experience platform & content management solution
Whisbi
  1
The power of Live Engagement
Clarabridge
Customer Experience Management
Totango
  9
Accelerate Revenues with Customer Engagement Management
Nanorep
  5
AI-enabled chatbot & VCA Solutions for Customer Service
Vocalcom
  19
Omni-Channel-Cloud-Kontaktcenter-Lösungen.
Talisma
  9
CRM suite with marketing and KB (Knowledge Base) tools
OneAll
  2
Social login, single sign-on & social sharing
Nicereply
  247
Umfrage zur Kundenzufriedenheit, Net Promoter Score und CES 2.0.
Zingle
  99
Text messaging for customer service & team collaboration
Survicate
  23
Die schnellste Methode, um Kundenfeedback zu erhalten
WebEngage
  21
WebEngage ist eine B2C-Multichannel-Marketingautomatisierungs-Cloud.
PowerReviews
  4
Ratings & Review Software
Genesys
  2
Multi-channel contact center
Ameyo
  18
All-in-one Contact Center Software
Antavo
  13
Loyalty Management Platform for B2C retailers.
CallPage
  12
Websiteknopf und Popup-Widget für automatisierte Rückrufe
LoginRadius
  9
Customer Identity and Access Management Platform
ServicePower
  7
Field service workforce management solution
Natero
  7
Datengesteuerte Software für das Kundenerfolgsmanagement
Survey Analytics
  2
Enterprise customer research platform
Barilliance
  1
E-Commerce personalization suite
CustomerGauge
  1
Net Promoter Score® to measure, act, monetize and grow your customer base.
RumbleTalk
  1
Community chat room with customized themes
Intercom
  486
Kunden-Messaging-Plattform für Vertrieb, Marketing und Support, Unterstützung.
Qualtrics
  244
Erfahrungsmanagement-Plattform.
KnowledgeOwl
  208
Knowledge base and documentation software
Hotjar
  165
Gewinne über die Website und mobile Analysen Erkenntnisse und Feedback.
SurveyLegend
  129
Mobilfreundliche Umfragemanagementplattform.
Yonyx
  83
Entscheidungsbaumgesteuerte interaktive Anleitungen für den Kundenservice.
Preferred Patron Loyalty
  74
Loyalty marketing and gift card management
Bright Pattern
  65
Software für Multichannel-Cloud-Call Center.
ChurnZero
  57
Customer engagement & retention for subscription businesses
HelpCrunch
  53
Live-Chat, E-Mail-Automatisierung und Helpdesk für Support und Vertrieb
3CLogic
  49
Contact Center Solutions for Customer Experience Excellence
Groove
  44
Support, Simplified.
Sharpen
  43
Cloud-native Contact Center Platform
Practice Ignition
  36
Proposal creation and client onboarding automation
Scorebuddy
  33
QA Software for scoring (Calls/email/chat/social)
Cayzu
  31
Help desk ticket & customer service software
InviteManager
  22
Customer entertainment planning & automation
Iridize
  20
Enterprise grade product training and user onboarding
Feedback Lite
  19
Website customer feedback widget tool
iZooto
  17
Web push notifications for mobile web & desktop
Sitecore
  16
CMS und Customer Experience Management.
ProProfs Knowledge Base
  14
Online FAQ & Knowledge Base Software
Testimonial Monkey
  13
Feedback that works for you
CallidusCloud CX
  12
Die Premium-Feedback-Software für Unternehmen.
Medallia
  12
Customer Experience Management-Plattform für Unternehmen.
UXprobe
  10
Web-based user experience & usability testing platform
Client Heartbeat
  5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
Zonka Feedback
  5
Plattform für Mehrkanalumfragen und Feedback
Picnic
  5
Gamification for community engagement
TINT
  4
The social media display platform used by 45,000 brands
Toonimo
  4
Audiovisuelle Anleitung für deine Website
FuseDesk
  4
Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft
Belly
  4
Loyalty program app
Amity
  4
The Most Powerful Customer Success Software.
Survey Galaxy
  3
Create and deploy online surveys and questionnaires
ThoughtBuzz
  3
Social Media monitoring and analytics
SurveyExpression
  3
Create the perfect online surveys
Moxie Concierge
  3
Connect Employees, Collaborate, and Share Knowledge
Logicalware
  2
Manage all your customer interactions in one place with Logicalware's smart, efficient multi-channel customer support solutions
Experiture
  2
Cloud-based marketing platform
Zoomph
  2
Audience Insights & Engagement Platform for Business
Collect Loyalty
  2
Powerful in-store and online loyalty and referral program
MyFeelBack
  2
Turn customer feedback into business opportunities
Qhub
  1
Q&A Software that Makes it Easy to Build a Vibrant Community Hub
Tour My App
  1
Increase user activation and engagement
iperceptions
A global leader in Voice of the Customer (VoC) solutions
ITSM 365
100% customizable Service Desk for any business small or large
SimpleFeedback
Cloud-based customer engagement application
IBM Customer Experience
Digital customer experience management software
BEYABLE
On-site re-engagement tools for E-commerce & brands
SeeVolution
Website heatmaps & real time analytics
Perkville
Rewards & loyalty program app
VePlatform
Website conversion, analytics & engagement app suite
Bugwolf
User testing tools for quality auditing
RenegadeWorks
Reputation management and referral marketing software
Acromobile
Mobile customer engagement software
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
Sprout Social
  311
Software für das Social Media Marketing von Unternehmen.
CMNTY
  29
Understand people's deepest motivations and desires.
ProcedureFlow
  25
Cloud-based knowledge management software
Salesmachine
  9
Echtzeit-Kunden-Scoring-Plattform
Blue Enterprise Surveys
  7
Online-Befragungs- und Feedback-Erfassungswerkzeuge
UserRules
  1
Community forum & customer-support management platform
Surveytagger
  1
Feedback Text Categorizer
Cxense Insight
Echtzeitanalysen – Engagement und digitalen Umsatz steigern.
Trustpilot
  403
Managementplattform für Kundenbewertungen für Online-Unternehmen.
Grade.us
  150
Review Marketing- und Management-Plattform, White-Label für Agenturen und SEOs
Pendo
  68
Erfassung von Daten zur Produktnutzung und zum Produktverhalten.
Method:CRM
  54
#1 CRM for QuickBooks Users
Collect.chat
  40
Interactive chatbot for collecting data & feedback
Mvix Digital Signage
  37
Content-rich Digital Signage Software
Userpilot
  30
Produkterfahrungssoftware für Produkt- und UX-Teams.
Falcon.io
  27
Einheitliche Social-Media-Marketing- und Management-Plattform.
UXPressia
  27
Online-Erstellung von Customer-Journey-Übersichten, Personas und Impact Maps.
MySurveyLab
  26
Survey software and questionnaire tool
Kangaroo
  22
Customer loyalty, engagement & marketing platform
zenloop NPS® Platform
  21
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
Hippo Video
  20
Videokommunikation und Kollaborationsplattform
Wix Answers
  18
Online help desk & customer support software built by Wix
Quiq Messaging
  16
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Starred
  15
Kundenfeedback-Lösung
Online Survey
  10
Instant customer feedback with online surveys, polls and questionnaires
CrossEngage
  10
Kundendatenplattform und kanalübergreifendes Kampagnenmanagement
ReviewSpreader
  8
Review acquisition & reputation management for small businesses
Katabat
  8
Customer comms, marketing and debt management for lenders
Smile.io
  7
Reward programs for online businesses
Quantum Metric
  4
Web analytics and customer experience management
Honestly
  4
Honest Angestellten- und Kundenfeedback-Sammlung.
Promoter Ninja
  3
Sende Promotorenüberhangsumfragen (NPS-Umfragen) an Kunden.
VenueLytics
  3
Venue & event management platform
Antlere
  3
Multi-channel Net Promoter Score (NPS) survey software
Bazaarvoice
  1
Customer Reviews Solution
Thunderhead
Customer experience and engagement
Smart Rooms
Customer engagement portal for sales
ShowHows
Online how-to guides & tutorials for business
Guideblocks
Dynamic, interactive, in-app user assistance tool
Nextpond
Business process & customer experience management
INDE Broadcast AR
Interactive 3D Augmented Reality Experience
Layer Customer Conversation Platform
Messaging platform for retail & service industries
Vennli
Content intelligence platform
Userback
Real-time customer feedback collection & bug tracking tool