Integration with tools, existing databases and sites.
Difficult to use, cost and the answer “it’s on our roadmap” each time we asked for additional functionality.
Oracle social club develops all the information corresponding to the audience and the area in which you want to address through its segmentation tools. Interpret the data collected efficiently and offers the possibility of sending information to other team members. It is highly recommended.
Oracle social club has integration with data banks so the results of each applied test can be sent to any member of the team. The user interface is also extremely comfortable and it is easy to adopt it as the default tool.
The price of your license is expensive. Your Dashboard is not very customizable so some processes can be slow and tedious to perform. The social engagement tool is slow on some occasions. It should be noted that the Oracle social club interface can be a bit complicated to manage.