Zapier Erfahrungen

- Einfachheit der Bedienung
- Zuverlässigkeit
- Umfang der angeschlossenen Drittanbieter
- Support ist relativ schnell
- Probleme sind im Verlauf sehr schnell zu diagnostizieren.

Könnte im Einstieg günstiger sein, ansonsten kann ich nur sagen "weiter so!"

Mit Zapier lassen sich Vorgänge und Prozesse sehr gut automatisieren.

Gerade in großen Prozessen werden die Programmierungen teilweise unübersichtlich.

Zapier changed the way I deal with applications and tasks. What I liked the most is the automation of work processes, another of its advantages is that Zapier includes a large list of applications to connect. Also that the Zaps are only executed with a filter rules. The user interface is nice so that anyone with basic knowledge can use it without the need to hire a programmer.

The negative aspects of Zapier is that at the beginning it is difficult to take advantage of Zapier, due to the learning curve, the free version is very limited (the number of 'Zaps and applications), also something that I did not like is the customer support that sometimes does not provide solutions.

Zapier offers several key benefits to its users, including:Automation: Zapier's core functionality is its ability to automate workflows and integrate different apps and tools. This can save users significant time and effort, reduce errors, and improve productivity.Flexibility: Zapier provides a vast library of apps and tools that users can easily integrate into their workflows, allowing them to tailor their automations to their specific needs.User-friendly interface: Zapier's user interface is intuitive and easy to use, making it accessible to both technical and non-technical users.Customizability: Zapier allows users to customize their workflows in a variety of ways, including through the use of filters, actions, and triggers, giving users complete control over their automations.Reliability: Zapier is a highly reliable platform that rarely experiences downtime, ensuring that users can count on their automations running smoothly and consistently.

Cost: While Zapier does offer a free plan, it can be quite limited in terms of the number of automations and tasks that can be run. Upgrading to a paid plan can be expensive for some users, especially for small businesses or individuals.Limited functionality: Although Zapier supports a wide range of apps and tools, there may be some functionalities or features that are not available or that are limited in their capabilities.Reliance on third-party apps: Zapier's integrations rely on third-party apps, which can sometimes result in issues with compatibility, reliability, or security.Learning curve: Although Zapier's user interface is user-friendly, there can be a learning curve for new users to understand the platform's features and functionality.

Great for customer service point of view .

The software could do with intergration and more user friendly.

Zapier is an exceptional integration platform that streamlines the process of connecting various web applications. It's a powerful tool that helps businesses automate tedious and repetitive tasks, freeing up time and resources for more important work.One of the standout features of Zapier is its ability to integrate with nearly every solution on the market. Whether it's a productivity app, a customer relationship management (CRM) tool, or a financial management platform, Zapier has you covered. This makes it an indispensable tool for businesses of all sizes, as it allows them to bring all of their favorite tools together in one place.Another great thing about Zapier is how quickly it works. Setting up integrations is a breeze, and once they're up and running, they work seamlessly in the background. This is crucial for businesses that rely on timely and accurate data to make informed decisions, as it eliminates the need for manual data entry and reduces the risk of human error.

Compared to other integration platforms on the market, Zapier is significantly more expensive, and for many businesses (especially solo's like me), this can be a major drawback. There are many other solutions available that offer much more for a lot less money, and this can be a tough pill to swallow for those who are looking for an affordable solution to their integration needs.

It gets my various sites / softwares / platforms talking to each other which means less work for me day to day, I do feel like I'm not using it to it's full capacity but what I do use it for is time-saving and instant.

I've had trouble with trying to GROUP zaps and have some sort of hierarchy - I still haven't figured that out which bugs me. Whether it's possible to have an 'if this' then 'that' zap, or if not this doesn't fire.. I've been to support about it but not found a solution for my problem. This is in regards to partnering with teachable and having a multi-course bundle fire as ONE membership enrolment. Still searching.

I loved connecting different platforms and seeing the different options of how to automate mundane and time consuming tasks

When there was an error in the automation setup, I feel that the explanation and/or next step wasn't clear enough or there wasn't enough detail

Ease of use and general availability of various apps you can connect through zapier.

Pricing. Other companies have better offering ,but zapier uses it's monopoly in terms of highest availability.

Been a user for many years and all good words for this tool -it allows me to integrate almost any app in my tech stack

Maybe the ability to create more custom "apps"

We used to spend a lot of time and resources manually capturing and sorting leads from marketing activities and promotions. We found Zapier to be the perfect solution to this problem, eliminating the need for manual sorting. Now, as soon as a lead is received, it is automatically added to the corresponding CRM campaign, and CRM then takes the appropriate steps based on the lead's behaviour. This has enabled us to move leads to campaigns designed to increase conversions, without needing to put in any additional effort. Zapier manages all of this for us.

I haven't found anything I don't like about Zapier, but I always want more features.

In my opinion, Zapier is designed to be user-friendly, making it easy for non-technical users to automate tasks and workflows. Zapier is highly scalable, making it suitable for organizations of all sizes, from small startups to large enterprises.

While Zapier provides a flexible platform for automation, some users may find that the level of customization available is limited compared to other solutions. In some cases, the performance of Zapier may not be sufficient for large-scale workflows or organizations with high demands for automation

Zapier changed the way I deal with apps and tasks. Now everything I need to accomplish I ask myself: is it possible to use Zapier to make this easier or even totally automated? From simple things like sending happy birthday emails to my clients, to connecting a ERP app with Google Spreadsheets, there's hundreds of apps with thousands of possible combinations possible to make our lives easier.

Since they revamped the interface for creating and managing Zaps, there's not really anything that I don't like about Zapier. If worth mentioning something, it would be the missing actions, triggers or sometimes apps to integrate, but that's not Zapier's fault, because it depends of the apps making their services available on Zapier. Some apps like Wrike sell their own automating app, so they don't offer many choices inside Zapier. Others like RD Station Marketing lack of possibilities in their own API, so it's not possible to do much too.

Zapier allows even the least technical individual to put together an automation flow that allows key digital tools to interact with one another. Need to automatically send an email to your team when you get a new lead? Easy! Start a client conversation in Slack when a customer ticket comes in? Easy! If you can dream of the process, and the tools are integrated into Zapier, you can likely connect it and automate it.

Many key features are there, out of the box, but sometimes the custom integrations/actions take some coding work, googling, and tickets to customer support.

One of the biggest challenges for me as a business owner is the fact that I need to outsource a lot of technical issues to developers which end up costing me a lot of money. Every time I need to change something, it costs even more.

Zapier puts me in control of managing my business flow processes. I can link leads from multiple social media sources directly into my own CRM software, send out text messages and welcome emails to new clients, all automatically.

If I need to change something, I can do it myself in a few minutes. Zapier has literally saved me and my small business thousands of dollars in development.

The learning curve on Zapier is not as easy as they would like you to believe. They've introduced a new format which is supposed to make it easier, but it's actually made it more difficult because it is now harder to see the flow diagrams.

Support is fantastic if you do get stuck, and they're always willing to help - but it did take me about 2-3 weeks before I felt comfortable developing flows (what they call Zaps).

Another issue for me is the change in billing structure. They used to have a pay-as-you-use model. Their new payment models make it seem like Zapier is now cheaper than it was before, but it actually works out a lot more expensive.

You can tailor each automation to your business needs (Reporting, Marketing, HR, Customer or Tech support). There are premade workflows- Zap templates. You may use them directly for repetitive tasks or personalize them. Via Formatter, you can convert data into any preferable format- texts, emails, or phone numbers. Businesses might use this information to make spreadsheets of clients' contacts adding scanned business cards automatically (Contact+, Google Sheets, Excel). The SMS tool built into the platform will help you with file management: to download email attachments, to create documents from templates for new projects. Zapier can also facilitate task management: to inform the team on progress, to add assignments to your to-do list. You might share content through social media or automate the monitoring of your channels by keeping track of views, comments, and reviews via apps. Also, you may share events and promote your work across platforms automatically (Eventbrite, Facebook, Splash). Then add the data from emails and registration links to your CRM, answer the inquiries from potential clients, and make them buy your products or services.

Some apps might be used as both trigger and action, such as Office 365, Google Calendar, WordPress, and YouTube. Others can be only a trigger (Pay Pal). But there is a third group that cannot function on their own (e.g. LinkedIn). In these cases, activation only happens with other apps as triggers (Facebook or Twitter), which may be considered a drawback.

With the number of software integrations, Zapier is almost as limitless as your imagination. The support network, community forums, and Youtube videos allow for one with no experience to implement some pretty powerful integrations quickly. The support is great, and will sometimes help fix your problem, and always show you where to look.

Overall, the more advanced you are with regards to coding or following tutorials, the more you are able to do with Zapier.

Support is hit or miss, with regards to someone holding your hand. Don't get me wrong, I am always satisfied with the support, but sometimes they go above and beyond, and other times, they just give you enough information to help you diagnose the problem.

Their website is odd whenever you are logged in. If I open a new window, sometimes I need to login again.

1. highly flexible & customizable: if they don't have a pre-built integration with a tool you use, you can easily build your own using their built-in webhook, webhook listeners, and "code" blocks. does require a bit of coding experience, but once you or your team build a few things / experiment & figure it out.. it's an absolute game-changer.

2. you'll think "what would i do without this?" ... that's the hallmark of a great software, and Zapier is without a doubt one of the top 3 most important tools for our business. if you want to be data-driven, the first step is getting the right data to the right places. Zapier enables you to do that EASILY.

3. reliable. i've only had about 2 - 3 "outages" in my zaps since i started using the tool, and they were all due to edge-cases that my custom-code steps didn't handle properly. Zapier gives you a nice debugging / testing interface and allows you to search back through every single "zap" that your account has sent over time... and step through them to sort out what the issue might be.

1. pulling in "test data" when building zaps - this is one thing that really annoys me... when you're creating a new Zap, and Zapier is "testing the step" that you just set up, it only pulls the most recent "event" that matches what you're doing. Now, this is OK in most cases, but if you have a zap that needs to handle a few different situations "conditionally" ... then it stinks. for example, say you want to build a zap that sends your sales team an email every-time a Stripe charge of over is processed. Well, if the most recent charge in Stripe (or the most recent 3 or 4, etc.) are all lower than, then your test will fail. That's a very contrived example, but ideally, Zapier would allow you to search through past events for the app that you're trying to "zap from", and CHOOSE the appropriate test event.

Minor gripe mainly will only impact those who want to build more complex/complicated zaps.

With so much technology being created to make our lives easier, speedbumps can occur when these applications can't seamlessly communicate with each other. Here's where Zapier comes in. This might be the single most important element of my business flow. Zapier is the liaison for all of apps and software, enabling them to talk and connect with each other in ways that, perhaps, they didn't intend.

For example, in my business, we offer a booklet that customers can purchase with add-ons. We do not print the books ourselves; we use a print-on-demand service, so we need the orders sent to that company when they come in. The print company can't connect to our order form, and who has the time to send orders that may come in round the clock, one by one to a fulfillment plant?

Zapier enables us to connect our order form to Gmail so that when the orders come in, an email of the order specifications are automatically sent to the fulfillment company where they can print the book and ship it to our customer.

See? Zapier make life so much easier!

Although it's fairly user-friendly, setting up a "Zap" (a connection from one software to another, or many others) takes lots of tests with lots of trial and error. This is not necessarily a "con", as most things require tests and are not just "plug-and-play." But I'd advise anyone, especially newcomers to this great software, to count on spending some time to get it right, because it will require quite some time to perfect.

whenever we evaluate a product for use, be it internally, be it for use with a customer or a team wether or not it is integrated with Zapier has made a great difference. Zapier manages to open the door for many many tools we would not have considered as standalone solutions, but with Zapiers easy and quick integration we are able to combine best-of-breed tools into robust, custom-tailored, specific, effective solutions for scenarios and - most often - also solve side cases in the same run.
ZAier makes it easy to connect Applications on API basis and actually makes the "lets make tool A talk to tool B whenever C happens" reality. Also, there are already many so called "Zaps" (integrations between applications) in place that fit many common usecases. For example - I can create the Stub for an Offer in my accounting solution automatically whenever I move an Opportunity in the sales-pipeline to the "offer" stage. Things like this save time every day and this is just one example. I would call an existing Zapier Integration critical for my tool selection and recommendation process.

The subscription modell of Zapier is sometimes somewhat tricky. Most often it is recommendable to start with a number of Zaps that are free in a certain timeframe. Thex are limited by the latency and overal number they are applicable, lets say per day. Sadly there is no fallback, such as when an experimental Zap really takes off and is required to go live asap I have been debuging for extended ammounts of time before I understood, that latency issues might be caused by my subscription choice. I wouldn't complain about the cost of zaps, as Cost is actually beneficial because it makes you think wether or not a Zap really is worth it or not.

Zapier's two most powerful attributes are the platform's ease of use, combined with the number of products & services they've integrated. Zapier's workflow for creating "zaps" (automations) is incredibly intuitive; you start with the "trigger" step, then end with the "action" step. Given the number of services that they've integrated with, the possible combinations are almost endless. We've used Zapier to automate a number of tasks & workflows at our organization, and it's saved us a tremendous amount of time.

Zapier's mission to integrate as many different services as possible has added a tremendous amount of value to their offering, however a side effect of this strategy is that occasionally, some of their integrations can be rather shallow. In other words, for products and services that aren't used by a significantly large number of users, Zapier might only offer 3 "trigger" options out of a possible 5, which can be very problematic if you need one of those missing two triggers in order to start your workflow.

I did not even know that something like Zapier existed until I was looking for a platform that could automate my work on Trello. I initially believed that maybe Trello had an automation feature, but I was disappointed to find out it did not. Instead, I found Zapier. I was initially confused on how Zapier would help me automate and I was worried that it would be difficult and technical. Instead, I was pleasantly surprised by how easy it was! I love the layout of the software, and the explanations behind each step are easy and seamless to set up between platforms. I am happy that I was able to automate some of my work on Trello and customize each "zap" to do exactly what I want. I'm disappointed that I did not find out about this software sooner!

Something that confused me about this software was that it seemed like there were different instructions in different places on the site depending on what I wanted to do. For example, I wanted to create a "Zap" so that when a new card was created on Trello, I would receive an email about it. When I tried to set this up, however, Zapier led me to another webpage that was specifically made for doing this task. I just don't understand why there would be a special platform just for this task, and why I was unable to do it myself through the dashboard.

After you've played with it for a while, it's pretty simple to grasp. I especially appreciate how simple troubleshooting is using the Zap History tool. It generates recommendations depending on the platforms you currently use, and I appreciate that it is constantly expanding its software portfolio. We utilise Willo for video interviews, and Zapier automatically pulls information from the backend into Google Sheets. Every time we produce a new invoice, it syncs with our Airtable base to keep track of our projects.

The most inconvenient aspect is remembering to update my automation when I alter ad forms, but that is my only gripe. Because certain app endpoints are quite limited, you must build a Zap for each item or account you want to automate. The training that is supplied is also not very useful, therefore I had to learn from one of my coworkers who trained me. It may take some time to figure out where you went wrong during the procedure.

Super easy to use and intuitive.
Allows for a very large number of integrations.

The user interface could be improved, integration offers the same service for a lower cost.
More colour added to the platform and a more modern UI would help.

What I liked most about Zapier was that it allowed me to connect different applications together. This meant that I could automate certain tasks and make my workflow a lot smoother. Additionally, their customer support was extremely helpful and responsive whenever I had any questions or issues. Overall, I highly recommend Zapier to anyone looking to streamline their processes and increase productivity.

I didn't like that Zapier could only connect to listed applications. I also found their user interface to be confusing and not very intuitive. However, I do appreciate the automation capabilities it offers and the customer support team was very helpful in solving any issues I had. But even then most tasks could be created!