Jive Bewertungen

Jive

Commmunication & collaboration solutions for your business

3.7/5 (22 Bewertungen)
Amber L.
Mit Google übersetzen

Best VOIP Phone Service Ever!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 27.9.2019
Quelle der Bewertung: Capterra

My overall experience has been great. Everything works as expected and as it should. No complaints

Vorteile

No dropped calls, no cracked voices no issues with caller not hearing me but I can hear them. The customer service is awesome! They will log onto my computer to show me how to do something if I am having issues figuring something out. They are committed to helping me until a resolution is reached.

Nachteile

There is nothing that I don't like about this software. I have hardly had any issues but any issues o have had they have been able to resolve for me.

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10.0/10
Verifizierter Rezensent
Mit Google übersetzen

Needs Tons of Governance

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 27.11.2018
Quelle der Bewertung: Capterra

A lot of the issues with this system may be experienced with most intranet services of its kind, but it's important to keep in mind. If you're going to implement Jive, especially at a large enterprise, it's important to have strong governance rules from the start regarding versioning of content, and who is allowed to upload content and where. People in my organization frequently complain that it's hard to find what they are looking for.

Vorteile

It's quite easy to upload content to Jive, and I find it useful for finding individuals in my organization

Nachteile

This system quickly becomes a mess without proper governance. It's highly open-ended, which can be great, but in a large organization the system can quickly become loaded with content and it's hard to find what you need quickly, and to know if it's up-to-date. I find the alerts a bit clunky as well.

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5.0/10
Wolf W.
Mit Google übersetzen

Good value but could use work

Täglich für 1-5 Monate genutzt
Bewertet am 8.10.2019
Quelle der Bewertung: Capterra

We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal.

Vorteile

As far as call quality goes, it has been great. Very consistent. Have not had any issues with it. Pretty intuitive to use.

Nachteile

I don't like having to manually dial in a number to enter a queue and to call again to leave the queue to set your availability. There should be a more automated way of doing this. Sometimes, it will disconnect me from the queue. I wish I had quick and easy visibility as to when I'm connected or disconnected.

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Bedienkomfort

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7.0/10
Bassem A.
Mit Google übersetzen

Jive - Work in Progress

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 27.6.2018
Quelle der Bewertung: SoftwareAdvice

Vorteile

Jive offers our firm an easy and convenient means of communication, documentation, and support. The platform has a lot of different features for page setups.

Nachteile

It does require a bit of a learning curve to put the website together. It does also require some thought on the creator's behalf as to how to provide easy access to the users.

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7.0/10
Julia B.
Mit Google übersetzen

Decent but needs newer, more exciting features

Täglich für 6-12 Monate genutzt
Bewertet am 20.11.2018
Quelle der Bewertung: SoftwareAdvice

Vorteile

Decent features and functionality and easy to use IF you know how to code. Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.

Nachteile

The product leans too much on users' ability to code HTML/CSS. To make your intranet pages pop and look professional, it shouldn't require jumping through so many hoops. They should have more responsive widgets built into the platform because the front-end usually ends up being well organized but a bit one dimensional. Would be nice if it were set up similarly to Wordpress.

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6.0/10
Quoc H.
Mit Google übersetzen

Great For Connection With Other Co-Workers, But Has Its Faults

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.10.2016
Quelle der Bewertung: Capterra

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization. However, it has its faults. It is not great for managing documents, and I wish there was a way to force co-workers to subscribe to the space.

Vorteile

Social Collaboration

Nachteile

Managing Documents

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8.0/10
Jason A.
Mit Google übersetzen

Vast but not intuitive

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 14.6.2018
Quelle der Bewertung: SoftwareAdvice

Vorteile

Many features. Great place to keep up to date info. Our department has a very organized space full of great resources that we can direct employees to.

Nachteile

outages are very inconvenient. New users have trouble finding things. I still don't know the difference between a space, a place and a group

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7.0/10
Denis W.
Mit Google übersetzen

Comprehensive excellence.

Weitere für 6-12 Monate genutzt
Bewertet am 3.10.2018
Quelle der Bewertung: SoftwareAdvice

I am CEO (owner) of a creative solutions development and process management company. Our primary phone service is hand held. JIVE provides continuity in our professional communications providing consistent client communication 24 x 7.

Vorteile

Quick and easy contract (service) purchase and install. Reasonable pricing cost. Multiple phone equipment options (purchased separately with Jive) for multiple office locations. Desktop equipment is excellent with perfect connectivity and sound quality. Any questions we have raised are answered professionally and quickly.

Nachteile

It seems odd to have desktop phones after 100 percent service via individual hand held phones. JIVE, however, solves that issue.

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10.0/10
Ben B.
Mit Google übersetzen

Potential

Täglich für 6-12 Monate genutzt
Bewertet am 28.8.2017
Quelle der Bewertung: SoftwareAdvice

Vorteile

Enabled use away from the office and made it easy to be able to call between staff members. Forwarding phones at click of a button

Nachteile

Reporting features werent fantastic on call duration and to what numbers.. The remote phone feature worked great sometimes and not on others

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7.0/10
Juan N.
Mit Google übersetzen

It has some functionalities that are good but in general I'm still struggling to adopt it

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 10.8.2018
Quelle der Bewertung: SoftwareAdvice

Vorteile

The file sharing and types of file you can upload is good, for example pdf files can be viewed directly in the page without downloading it, the control of groups and content it can be created per section and security for it is good.

Nachteile

The mobile app is not friendly, comparing it with other major players there are lots of missing features, is not easy to use sometimes. I did not like it very much.

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7.0/10
Don C.
Mit Google übersetzen

Horrific Customer Support!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 8.3.2019
Quelle der Bewertung: Capterra

On a scal of 1-10 a 1.

Vorteile

Basic functionality is acceptable. Weekly digest a good feature if it works.

Nachteile

Customer support horrendous!! You are forced to enter a support ticket , whereby some tech decides if they think your issue is critical or not then you hear back from a rep a week later and they offer to schedule an appointment to discuss your issue a week later.

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0.0/10
Mark S.
Mit Google übersetzen

Jive Rewards needs attention

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 2.10.2018
Quelle der Bewertung: Capterra

Vorteile

More developed than some of the other platforms.

Nachteile

Ridden with bugs and frequently it stops working.

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4.0/10
Alyssa K.
Mit Google übersetzen

Great Value for all the features!

Täglich für 1-5 Monate genutzt
Bewertet am 20.9.2018
Quelle der Bewertung: SoftwareAdvice

Vorteile

-The dashboard is easy to navigate
-Onboarding was very straight forward
-Sales team was great and very accommodating
-Spam protection!
-Got to keep my numbers from other company

Nachteile

-Took a few days to fix a problem with my sign up, and needed to be passed to 2 other people to fix it.

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8.0/10
John K.
Mit Google übersetzen

Hated it

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 15.9.2017
Quelle der Bewertung: SoftwareAdvice

Vorteile

Gamification encouraged users to share knowledge for a while, provided a central knowledge base too.

Nachteile

Search wasn't useful, hard to find info in it. Interface is a little confusing and could be frustrating.

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1.0/10
Linda H.
Mit Google übersetzen

No desktop app

Wöchentlich für 1-5 Monate genutzt
Bewertet am 7.3.2019
Quelle der Bewertung: Capterra

When calling support, frequent long hold times. When using online support, they refer you to the phone support then end the conversation. Their webinar is geared toward the Admin, no to the user

Vorteile

It seems to work well for meetings where you want to share audio and video

Nachteile

No desktop app so you have to log in when you use it. It doesn't work with Internet Explorer. Seems cumbersome to send/receive fax but haven't actually used this feature yet as it is not currently available

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7.0/10
Chris A.

Nur Sternebewertungen

Bewertet am 19.4.2016
Quelle der Bewertung: GetApp

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Bedienkomfort

Jason T.

Nur Sternebewertungen

Bewertet am 23.2.2016
Quelle der Bewertung: GetApp

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Sasha O.
Mit Google übersetzen

Jump, Jive, and ...

Bewertet am 12.10.2016
Quelle der Bewertung: Capterra

I enjoy using Jive at my company. I find all the functionalities and features to be very welcoming, easy to use, and not cumbersome. Also, I feel if there is something we want to do, it is possible. There is not a lot of limitations, which makes it a great fit for my company. Also enjoy the ability to use social tools inside the program. Makes it quite appealing to millenials!

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Quoc H.
Mit Google übersetzen

Great For Connection With Other Co-Workers, But Has Its Faults

Bewertet am 5.10.2016
Quelle der Bewertung: Capterra

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization. However, it has its faults. It is not great for managing documents, and I wish there was a way to force co-workers to subscribe to the space.

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Kimberly G.
Mit Google übersetzen

Loved Jive!

Bewertet am 21.11.2016
Quelle der Bewertung: Capterra

I used a Jive based community at a previous company. It was great and wonderful way to communicate and collaborate with colleagues in such a large company.

Verteilung der Bewertung

Bedienkomfort

Carlton L.
Mit Google übersetzen

Jive is awesome!

Bewertet am 6.10.2016
Quelle der Bewertung: Capterra

Social collaboration makes everything so much better. Eliminates 75% of email and missed information.

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Mariam B.
Mit Google übersetzen

Not as good as the App

Monatlich für 1-5 Monate genutzt
Bewertet am 21.12.2018
Quelle der Bewertung: Capterra

Vorteile

Everything I need is somehow here, but the app feels more useful and little added value on the desktop version.

Nachteile

It might be more with the content than the software, not a lot that I want to spend more than a minute on.

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Weiterempfehlungsquote

6.0/10