ShippingEasy

4,8 (1.143)
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Leistungsstarke, aber einfache Versandsoftware

Gesamtbewertung

4,8 /5
(1.143)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,7/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,9/5

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1143 Bewertungen

Kavindu Githsara
Kavindu Githsara
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Effortlessly Manage and Optimize Your Shipping Processes with ShippingEasy

Bewertet am 23.12.2022

Overall, ShippingEasy is a powerful software solution that can help businesses of all sizes manage...

Overall, ShippingEasy is a powerful software solution that can help businesses of all sizes manage and optimize their shipping processes. Its wide range of shipping options and customizable features make it a valuable tool for improving shipping efficiency and tracking shipments. However, its cost and limited support may be drawbacks for some users.

Vorteile

ShippingEasy supports a variety of shipping carriers, including USPS, UPS, and FedEx, making it easy for us to find the best shipping options for our needs. They offers customizable options that allow us to tailor the solution to our specific needs. It also can help us streamline our shipping processes and improve efficiency, leading to increased productivity and cost savings. Advance Tracking is a great feature provided by ShippingEasy. We were able to track our shipments and stay updated on their status.

Nachteile

Some of our users have reported that ShippingEasy's customer support is limited and may not always be available when they needed.

Brian
Gesamtbewertung
  • Branche: Paket- & Frachtlieferung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Shipping Easy really is the easiest

Bewertet am 17.3.2020

the integrations with most major shopping carts covers 99% of what I need. I have 1 client using...

the integrations with most major shopping carts covers 99% of what I need. I have 1 client using Ultracart that has to do a .csv file for me every day, but it works well enough. everything else aside from the reporting that I am missing gets the job done.

Vorteile

Very intuitive UI and easy for my employees and clients to use with very little learning curve.

Nachteile

the maid drawback is there is some report functionality missing that would make my job a lot easier when it comes to invoicing my clients. I have asked about different things a few times and pretty much get the same answer that it is something being considered as a future enhancement, but it never seems to come.

In Betracht gezogene Alternativen

3PL Warehouse Manager und ShipStation

Warum ShippingEasy gewählt wurde

Endicia on its own was too limited and other platforms were either way over priced, klunky, insufficient, or all of the above.

Gründe für den Wechsel zu ShippingEasy

Shipstation is very limited and the inventory management component is downright awful. 3pl central is a terrible platform that is very outdated, very overpriced, and not user friendly at all. Also looked at building a platform in house and a couple of other options, but SE provided the best functionality and value combination.
Ricardo
Ricardo
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

It saves time but it needs work, but it seems it is not in their plans to revamp it

Bewertet am 17.5.2017

Vorteile

Paste and copy addresses to make labels right away, ability to import / sync records. Other features to automatize the process such as import rules, etc.

Nachteile

The system has 2 major flaws that we have brought to the attention of ShippingEasy but it seems that is not something that is in the works:

1. You cannot do multiple packages. If an order has more than 1 package you can't do it without having to duplicate the shipment for each label. This is an inconvenience and when we have multiple packages we just make them in FedEx directly.

2. Their address verification for Residential / Commercial is linked to USPS not to FedEx. USPS does not charge differently for Residential / Commercial and their methods are different than FedEx so we found out that we were paying more money because ShippingEasy will assign orders to be residential when they were not. This is a major flaw because it creates double work to verify addresses, at that time we just can do it in FedEx.

Antwort von ShippingEasy

Hi Ricardo,

Thank you for your review and feedback.

We're so glad that you've been able to utilize our software to quickly print the shipping labels you need!

Though, we're sorry to read that you experienced difficulty with the residential/commercial verification and multi-box shipments for FedEx. In regards to the multi-box shipments, there may have been some confusion on exactly what you were looking for as we do support multiple package shipments for both FedEx and UPS (the process for USPS shipments is duplicating like you mentioned). There's more information about how to add multiple packages to your FedEx and UPS shipments in our Knowledge Base article here: https://support.shippingeasy.com/hc/en-us/articles/204353525-How-to-Add-multiple-packages-to-a-shipment

We hope this information is helpful. Thank you again for sharing your feedback.

-The ShippingEasy Team

JEFF
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Finally, someone is figuring it out!

Bewertet am 30.11.2019

Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and...

Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap.

Vorteile

The flexibility and functionality are phenomenal. It's great to have a "hub" where both order fulfillment and marketing can happen in one place! Leaves our e-commerce platform (volusion) in the dust!

Nachteile

HTML editing and graphical verification (switching back and forth) of e-mail newsletters is limited which makes it very frustrating, especially when one wants to use font sizes larger than "72" or make inter-document hyperlinks for starters. I hope these features will be added soon!

Also, the ability to cancel or recall e-mail campaigns within say 30 mins, would be very helpful. Sometime you think it's perfect, hit the send button, and see the e-mail at your inbox (for review) and see a problem than you can't fix!!

Gay
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Been using them for years!!!

Bewertet am 22.8.2019

We use ShippingEasy for our shipping across the nation for over 3 years. We love that they continue...

We use ShippingEasy for our shipping across the nation for over 3 years. We love that they continue to improve the program as well as introduce new items at reasonable prices.

Vorteile

I love that ShippingEasy has a CRM integrated with the shipping. Which is constantly being updated to make the program better. Creating Marketing campaigns are easy and selecting which customers get which email and when, you're able to get very specific. Send out a two week email to make sure customers received the correct order and request for reviews. Very Easy.

Nachteile

To select customers for a specific reason for an email campaign you have to make a list first and save it before sending the campaign.

In Betracht gezogene Alternativen

Constant Contact, Brevo und Mailchimp

Gründe für den Wechsel zu ShippingEasy

We liked the integration with ShippingEasy with our Website. They transfer over a lot of information and is able to send back information to our website, like tracking numbers. The price of ShippingEasy with CRM was a huge factor in the final decision. We are sticking with ShippingEasy henceforth in our business adventure.
Aaron
Gesamtbewertung
  • Branche: Sportartikel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

ShippingEasy is perhaps the best value shipping/inventory management systems on the market

Bewertet am 28.2.2020

Great platform, frequently improving features, will likely continue using for the foreseeable...

Great platform, frequently improving features, will likely continue using for the foreseeable future.

Vorteile

Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful.

Nachteile

There are several minor display issues that recur from time to time, but these may simply be compatibility-based.

In Betracht gezogene Alternativen

ShipStation

Warum ShippingEasy gewählt wurde

ShippingEasy offers better pricing and more robust features/support.

Zuvor genutzte Software

Ordoro

Gründe für den Wechsel zu ShippingEasy

ShippingEasy's inventory management system puts it ahead of the pack.
Jayden
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Engineer’s Perspective

Bewertet am 7.7.2022

An easy and usually affordable shipping option.

An easy and usually affordable shipping option.

Vorteile

The ease of creating shipping labels and the transparent side of tracking packages.

Nachteile

Some shipping options are more expensive than other sites.

Erica
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Highly recommend

Bewertet am 14.4.2020

Great - they have excellent customer service! I was having problems with getting logged out of the...

Great - they have excellent customer service! I was having problems with getting logged out of the Stamps.com site and couldn't buy postage. The online chat was easy to get on and I was helped by your customer service rep, [SENSITIVE CONTENT HIDDEN]
. They were extremely helpful, patient, and while it took a little while, they were able to fix my problem and get me back working!! Thank you [SENSITIVE CONTENT HIDDEN]!!

Vorteile

It's fast and easy. Very convenient. I think it's so much quicker and cuts down my processing time.

Nachteile

I can't think of anything that I don't like. It took a little getting used to the system, but now it's a breeze.

Brian
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Simple and easy shipping labels and shipping management

Bewertet am 28.2.2022

Our experience has been excellent. We create shipments and print labels when we need to, and...

Our experience has been excellent. We create shipments and print labels when we need to, and there's no monthly fee to worry about when we aren't shipping anything.

Vorteile

This was simple and easy to set up and use for a small business that doesn't have a need for a large and expensive shipping operation. We simply created our account and set up our payment method, then we create shipping labels for our shipments one at a time or in groups, and can compare prices for different carriers and shipping options.

Nachteile

For our use there was no downside. We don't do a ton of shipping, just enough to need something convenient like ShippingEasy.

In Betracht gezogene Alternativen

Stamps.com

Gründe für den Wechsel zu ShippingEasy

The cost of the products was important as we didn't want the overhead for what we were using it for. Also the convenience and ease of use.
Vivian
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Shipping Easy Inventory Management Feature - makes multi channel selling easy

Bewertet am 5.9.2019

Inventory management across several online marketplaces.

Inventory management across several online marketplaces.

Vorteile

We have been using ShippingEasy for a couple for years now. It was easy to set up with a little customer service help. It is dependable and keeps all our marketplace inventories up to date. Customer Service is pleasant, accurate, and easy to work with. They have added features such as email marketing which automatically sends emails to my eCommerce customers. These emails are branded and are tailored to the customer and the marketplace.

Nachteile

I like everything, I have no complaints. I wish it linked to Poshmark.

Tommy
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Living up to their Name !

Bewertet am 30.11.2023

It has been great and im glad i tried them

It has been great and im glad i tried them

Vorteile

That it is actually easy to use prices are fair and the whole process is made to be a painless process smooth an fast

Nachteile

Nothing they are great and i recommend them to anybody in need

Garry
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Great for shipping and couriers

Bewertet am 16.11.2023

Vorteile

ShippingEasy makes it easy for us to courier documents and parcels.

Nachteile

There is nothing that I dislike about ShippingEasy at all.

Amanda
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Easy shipping

Bewertet am 13.4.2023

Vorteile

I own a small business and have a few onlkne shops. Easyshipping is great for all my online orders

Nachteile

No cons so far. So far so good..........

Coree
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Shipping made EASY!!

Bewertet am 24.7.2022

From start to finish, everything this program has to offer is easy to understand and put into...

From start to finish, everything this program has to offer is easy to understand and put into action. For a small business like mine, it’s a true headache saver when it comes to order management and shipping.

Vorteile

It’s truly all in the name!! Shipping Easy makes all aspects of shipping extremely easy! From website order integration, to order management, to package tracking, everything works seamlessly and simply.

Nachteile

Honestly, there is nothing about this program I do. It like. When my business suffered an extreme slowdown, like most businesses the past couple of years, paying the monthly fee was an extra cost that Made me contemplate switching. But for the monthly cost, the program truly makes life so much easier and compact so you’re not going between twenty different programs to keep track of everything shipping.

Palla
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Best Way to Manage your Logistics

Bewertet am 26.12.2022

It can be important for businesses that ship products regularly, as it can help to reduce the time...

It can be important for businesses that ship products regularly, as it can help to reduce the time and effort required to manage shipping tasks and improve the efficiency of their fulfillment process. By automating tasks such as printing labels and tracking shipments, and by providing integration options with ecommerce platforms and marketplaces, ShippingEasy can help businesses to save time and resources and focus on other areas of their business.

Vorteile

ShippingEasy is a shipping and order fulfillment software that helps businesses automate and streamline their shipping processes. Here are five potential pros of using ShippingEasy:Automation: ShippingEasy allows users to automate shipping tasks such as printing labels, tracking shipments, and updating tracking information, which can save time and effort.Integration options: ShippingEasy integrates with a range of ecommerce platforms and marketplaces, such as Amazon, eBay, and Shopify, which can help users streamline their workflows and avoid having to switch between multiple tools.Multiple carriers: ShippingEasy supports a range of carriers, including USPS, UPS, and FedEx, which can give users more flexibility and options when it comes to shipping their products.Customization options: ShippingEasy allows users to customize their shipping and fulfillment processes, including the ability to set up custom rules and workflows, and to create and customize shipping labels and packing slips.Customer support: ShippingEasy provides customer support through email, phone, and chat, which can be helpful for users who have questions or issues.

Nachteile

Cost: ShippingEasy is a paid tool, which may not be feasible for everyone.Limited carrier options: While ShippingEasy supports a range of carriers, it may not support all carriers, which could be an issue for users who need to ship with specific carriers that are not supported.

Akash
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Affordable, competitive pricing

Bewertet am 24.12.2022

Compared to other companies I have looked at, Shipping Easy provides more and better possibilities....

Compared to other companies I have looked at, Shipping Easy provides more and better possibilities. It is also rather simple to use.

Vorteile

Significant level announcing and logical. Affordable and pricing are very good.

Nachteile

restricted dropshipping capabilities.no mobile app available

Claire
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

It's been a game changer for our business!

Bewertet am 6.1.2022

Tracking with other apps was extremely difficult and it wasn't as seamless of a process, thankfully...

Tracking with other apps was extremely difficult and it wasn't as seamless of a process, thankfully with ShippingEasy we are able to create labels, track the packages, and analytics.

Vorteile

Absolutely love how easy ShippingEasy is to use! It connects beautifully and seamlessly with our Shopify platform and we're able to notify our customers of every step of their order! It has made our customer service experience so much easier and I highly recommend it!

Nachteile

I'd like to see more analytics available since this will be our go-to system as we scale this upcoming year!

Ozan Emrah
Ozan Emrah
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Good Software for Logistics Management

Bewertet am 25.4.2022

Good experience with some missing points. In the end, it somehow makes its' job.

Good experience with some missing points. In the end, it somehow makes its' job.

Vorteile

It has a user friendly interface which makes shipping management an easy task.

Nachteile

It does not let you create dummy carrier and requires carrier integration to use. As a result, we cannot use it for orders that are delivered by our own delivery staff.

Kanishka
Gesamtbewertung
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Shipping Easy

Bewertet am 2.12.2022

i love the logo of shipping easy customer support is too good

i love the logo of shipping easy customer support is too good

Vorteile

It is Easy to use platform. it promotes you to use natural shipment at no cost. shipping expert supports a lot.Shipping

Nachteile

sometimes order may wrongly ordered automatic order can enrolled. parcel not in a good way not all the time sometime

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Alternative Medizin
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We like it but…

Bewertet am 30.9.2022

Vorteile

Great shipping software. Also great they offer a d free version for those starting out

Nachteile

No real customer support unless you’re on a paid version

Roland
Gesamtbewertung
  • Branche: Grafikdesign
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Simple and effective way to ship and track productsj.

Bewertet am 6.12.2022

Was very easy to set up and install.

Was very easy to set up and install.

Vorteile

Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics.

Nachteile

As of right now there have not been any issues with this product from our client.

In Betracht gezogene Alternativen

Shippo

Zuvor genutzte Software

Shippo
Jessica
Gesamtbewertung
  • Branche: Sportartikel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to Use

Bewertet am 17.4.2020

Overall we love ship easy. Their customer service is like no other business we deal with. Everyone...

Overall we love ship easy. Their customer service is like no other business we deal with. Everyone seems to be an expert in the system and I feel very safe and taken care of every time I call and have them handle our business and money.
Today I chatted with [SENSITIVE CONTENT HIDDEN] online. She helped me for over an hour! She was so kind and patient and seriously a pro at getting my needs met. If the product wasn’t already amazing enough, the customer service would keep us with you because we love how we are treated. Thank you!

Vorteile

This software links directly to both of our websites and makes it very easy to ship quickly with very few steps. It keeps excellent records and data for us and even helps us follow up with our customers in email. Love that!

Nachteile

I wish it worked better with my IPad. We only have one main computer and then a few iPads in our back shop. I wish I could get all the features on my iPad that I do on my computer. Like ease of printing. I have to click what feels like 17 buttons to actually print a page.

JOHN
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Fine service for what they offer.

Bewertet am 9.8.2018

Overall experience is good. For the price, the services and features are good. Overall, my...

Overall experience is good. For the price, the services and features are good. Overall, my experience with customer service is that they are pretty helpful. We have been trying to get a feature running for days, and through focus and ingenuity, Melody was able to get it running after a few different attempts with us today.

Vorteile

Clean design, runs fast, overall offered more than our last software, offered a pretty good introductory discount at the time, easily synced with 3 of our sales avenues at first, customer service is usually pretty fast to respond when contacted

Nachteile

There is at times disconnect with the different stores leading to problems we did not have with another service. I do not always know where the break down is, but shippingeasy won't always connect with eBay or our website. There were unexplained orders that were not ours for items we have never sold that showed up in our shippingeasy account more than once. I have not noticed development of shippingeasy since we first started using. There is a forum page to request development and features, and I do not believe there is any customer requested development done. I would like to know that something "in the pipeline" or "in progress" is actually progressing at all and not simply lip service.

Larry
Larry
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

An aptly named product

Bewertet am 19.11.2018

We don't ship very regularly, but like to have an easy system available to use when things come up....

We don't ship very regularly, but like to have an easy system available to use when things come up. We just completed a Kickstarter project and needed to do bulk shipping for the first time in a while. Standing in line at the post office wasn't going to be a reasonable option. ShippingEasy was easy to learn and helped us get everything out quickly and easily.

Vorteile

Shipping Easy is easy to use, very flexible, and gives me options I never even knew to ask for. And all of that at an affordable price. In fact, free if you only ship a few items a month.

Nachteile

Although I haven't tried out all of the integrations they offer, I was happy to see they have them. We will soon be integrating this with our new SquareSpace site. Unfortunately, a site they do not have an integration for is Kickstarter. I won't say that was a huge problem though. Kickstarter allowed us to export all of our orders as a CSV file and ShippingEasy was able to read it in. Mapping of fields to what ShippingEasy needed was fairly trivial, so while not quite as convenient as having them fully integrated, and Kickstarter being notified of which backers had items shipped, that's hardly a showstopper.

Jennifer
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

You all make it so easy!

Bewertet am 5.2.2020

I love it, I will never go elsewhere for my shipping needs. I love how customer service is...

I love it, I will never go elsewhere for my shipping needs. I love how customer service is amazing. You all should be a model to ALL companies.

Vorteile

I love that shipping easy is so easy lol. The website is so helpful and explains everything perfectly. If you have to call customer service, everyone (in today's case - [SENSITIVE CONTENT HIDDEN]!) is so nice and walks you through your questions. I had to do a label to an APO address, something I have never done. The website explained how to set up the address. When I had a question about the customs form, [SENSITIVE CONTENT HIDDEN] patiently and kindly helped and even waited to make sure my label was printed properly. Your customer service is top-notch and a big thank you to [SENSITIVE CONTENT HIDDEN] today!

Nachteile

No cons! I have nothing negative to say, it's all POSITIVE!