ServiceBox Erfahrungen
Gesamtbewertung
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119 Bewertungen
- Branche: Hausmeisterservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great software for small service business
Bewertet am 4.9.2016
We love the product, it has helped move our business to the next level. We are able to invoice our...
We love the product, it has helped move our business to the next level. We are able to invoice our customers faster as our technicians can close the job onsite. We know where our technicians are and we are able to dispatch more efficiently.
Vorteile
On big plus is eNtering each service as they are called in, tracking. It has made our business more efficient. As well it is easier to look up past jobs and determine best course of action with notes and pictures attached. It is excellent that it links to our accounting software so seamlessly which is another great feature.
Nachteile
The software is great, I guess if I have a comment I would like to see a bit more interaction on the site such as when you hover the mouse over an icon i would like It to tell the user what that icon does.
Antwort von Jobbox Software
Joy, thank you for taking the time to let us know how ServiceBox has changed your business. We really appreciate all of your input and are working on making some of those improvements that you have suggested. It is wonderful to know though that you were able to take your business to the next level, congratulations!
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
ServiceBox has helped us streamline our company to perform our jobs more efficiently.
Bewertet am 2.4.2018
Vorteile
It has great functionality and allows us to run our company all from one software. It allows our technicians the ability to access the job site information that they require.
Nachteile
It does not automatically prompt you to save changes. This has been a big issue for our technicians using their iPads and here in the office.
We have found that it is not efficient for applying payments. There is alot of room for error and switching of screens. This should be changed so that it updates the paid status in all areas.
The search function is inconsistent. Some of the customers do not appear in the search bar, we have to search manually in the customer list. There has also been issues with this searching invoice and work order numbers.
Antwort von Jobbox Software
Hi Kelsey,
Thank you for taking the time to submit your review for ServiceBox.
Your comments, both pros and cons, are much appreciated as it lets us know we are doing a great job but you have provided some great feedback for how we can improve things.
When it comes to prompting changes to be saved and searching I have passed the notes along to our development team so that they can consider these items as they work on the system.
When it comes to payments, there are some automation items that we can set up that might help you with this. I will take some time to review your account and then give you a call to discuss how we may be able to implement these for you.
Hope you have a great day and look forward to connecting with you soon!
Your ServiceBox Team
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Invested 100s of hours to find out in the end they dont care.
Bewertet am 24.2.2023
Exciting at first then a big let down after implementation:(
Exciting at first then a big let down after implementation:(
Vorteile
Seemed perfect at first. Then when we implemented it we started finding glitches like an employee receiving a phone call during checkout wiping out their data. Just trying to run a simple hours report for a whole customer is not possible. Being yelled at by their team member sucked when I thought I lost a complete customer. They act like we have all the time in the world to implement. What we needed was comprehensive attention to what our business needs and I feel we are truly let down by this product so far. Im trying to contact the [sensitive content hidden] to see if they in fact are this way from the top down or I just had a bad experience. Its not all bad but getting the finish line and having them treat me like shit does not work for us an organization.
Nachteile
Ability to run hours reports filtered by customer and multiple sites
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Best choice for a Canadian based company
Bewertet am 28.3.2018
Vorteile
After trying a couple of US based service software programs with no success we found ServiceBox and it's been working great. Service Box syncs wonderfully with our Quickbooks (Canadian desktop version), we didn't experience any of the tax integration issues that we had with the US companies. The support team response is very quick, and often they will follow up by both email and phone. The software is simple and intuitive; our technicians picked it up with very minimal training. It has been very convenient for both office staff and techs to have the clients historical data at their fingertips. With the ability to add pictures, create maintenance lists and record timesheets we have become entirely paperless - and all data is updated in real time so we are able to operate more efficiently!
Nachteile
Some improvements that we would like to see: more options for reporting (or more custom reports), a fully functional app (where all SB tasks can be performed from within the app), a redesign of the scheduler (adding a search and/or sort function, increasing size of display for the work orders that are in queue, ability to see to dos that are attached to the work order)
Antwort von Jobbox Software
Hi Neysa,
Thank you for taking the time to review ServiceBox and share your comments with us. We are happy to hear that the system has been working great for you and was easy to get started with.
I have taken all of your comments and sent them off to our development team so that they can use them as they continue to work in the system. It is through feedback like this that we are able to grow and continue to meet the needs of your business so thank you!
Have a wonderful day!
Your ServiceBox Team
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
User friendly and they were able to customize it to our needs
Bewertet am 13.12.2016
Here are some reviews from our employees who use Service Box everyday;
-Haven't had any issues.
-...
Here are some reviews from our employees who use Service Box everyday;
-Haven't had any issues.
-Sb is easy to use, however, I think it would be easier if we had more search options. For example, I would like to search for WOs that have attachments, Also, even being on a desktop computer, I feel that its slow at times, it only crashes every now and again but that may not be services box as opposed to the internet crashing. Lastly, for the purposes of deleting unused WOs, it would be nice if I could check multiple ones before deleting them as opposed to deleting them one by one, it would save some time. Overall, I don't think the program is bad, it just needs some adjustments.
-I enjoy using SB, it's always been really easy & convenient to use for me. More helpful for me to describe any issues on a WO than writing it on a bench sheet.
-It's easy to use. No problems at all
-Always glitchy on phone app , very user friendly via computer/laptop
- I feel pretty good with service box except where sometimes it won't register when I hit check in on a work order. For example I will check in at 7 am then when I go to check out at 9 am it will say I never checked in. Other than that I like it!
-Service box works fine for me. I haven't had too many issues. Occasionally, load times will be long, but that about the worst experience I've had with it.
-I like how it's working so far. The only thing I don't car for is when I open service box it always pops up to a work order from 10/12/16. But other than that it's working good.
-Haven't had any issues
-It's been a helpful tool
-Haven't had many issues, sometimes it lags but that's about it, I give it an 8 out of 10
-I don't like how service box rounds the time incorrectly even though it has been mentioned multiple times, other than that I feel it is a very helpful tool for the company.
Antwort von Jobbox Software
Jennifer,
Thank you so much for taking the time to provide us so much feedback from your company. There were so many things in here to address and it was great to speak with you to understand more in detail your needs. Some of these items have been added to our list of future developments and thankfully some we were able to show you how the system could already meet your needs.
We thank you for your continued support and we look forward to continuing to work with you.
Your ServiceBox Team!
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Awesome software
Bewertet am 22.9.2022
This software has saved alot of money on printing paper work orders and scheduling the guys. They...
This software has saved alot of money on printing paper work orders and scheduling the guys. They use to have to come in every morning to get paper copies of work orders now they just go straight to the job site assigned to them. They also use to submit manual timesheets Now everything is in the program automatically when they fill our their work orders. We have seen a big increase in billable hours. Alot less down time.
Vorteile
The ease of use is the best. So easy to create and track work orders. The job costing feature is awesome Saves us so much time. The time tracker is awesome as well. When it's time for payroll everything is there. Program has many great features and the support team are awesome at finding solutions for any problem you may have.
Nachteile
The only things we don't like is that you can view your materials library in the program itself. You have to export it to excel to view your whole library and clean up any items you no longer wish to have in there and then re-import it in Service Box.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy to manage time and material.
Bewertet am 30.3.2018
More time spent working and less time on paper work
More time spent working and less time on paper work
Vorteile
Having the time sheet updated based on work orders. Our previous system would require us to enter job site details for all forms like time sheet, gas permit, check sheets. Now all forms are linked to the job site so we don't waste time entering the same info multiple times
Nachteile
Entering material from inventory isn't very efficient for big jobs. Having a list of fittings for each category ( copper, ABS, black iron ). Then a plus or minus beside each. I don't like it when i finish entering one item hit finish then you go back to the top of the screen just to scroll all the way back to the bottom of the list and the process keeps repeating
Antwort von Jobbox Software
Good Morning Brendan,
Thank you for taking the time to fill this out and we are happy that ServiceBox has provided you with the opportunity to work more and focus on paper work less.
I have taken your comments on entering materials for large jobs and sent it off to our development team so that they can see about finding a way to make that area work better for you. Your feedback is always welcome as it helps us continuously improve the system.
Have a great day!
Sonya
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent in person help which went for beyond what we expected.
Bewertet am 27.3.2018
Ease of use and integration with accounting software used by our company
Ease of use and integration with accounting software used by our company
Vorteile
The features are constantly being upgraded and improved in consultation with industry users.
Nachteile
A few too many areas to access for needed answers to questions. A novice to applications would have possible problems in following steps required.
Antwort von Jobbox Software
Hi Gero,
Thank you for taking the time to review ServiceBox and we are happy that you have been able to see the improvements that our developers are constantly doing to make it work even better!
We would be interested in clarifying and getting some additional information from you on how we can make it easier to find the answers for you in one area. If you would let us know how we can do that it would be most appreciated.
Thanks,
Your ServiceBox Team
- Branche: Maritime Wirtschaft
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
GOOD SYSTEM
Bewertet am 12.12.2016
I STARTED TO USE THE SYSTEM WITHOUT ANY TUTORIAL AND IT WAS EASY TO LEARN, HIGHLY INTUITIVE AND...
I STARTED TO USE THE SYSTEM WITHOUT ANY TUTORIAL AND IT WAS EASY TO LEARN, HIGHLY INTUITIVE AND WITH FEW "QUIRKS" THAT I COULD FINE...I LOOK FORWARD TO THE ADDITION OF A LIVE INVENTORY, LINKED TO THE USAGE REPORTS (WORK ORDERS) THAT ARE CREATED
Vorteile
EASY TO USE
Nachteile
SIGNING IN IF YOU LOSE YOUR PASSWORD
Antwort von Jobbox Software
Hello Derrick,
Thank you once again for taking the time to complete this review. It was great to connect with you after you submitted this review. We appreciate your comments and are so happy that the system is working so well for you and allowing your company to be so much more efficient.
I would like to clarify that after speaking with you that your advice on being more Canadian is really a note for us to keep in mind as we do future development, but that you are very happy with the software.
Also, we will look into ways to reset your password not using e-mail to make your life even easier. I know how many passwords we have and understand that the easier the better.
Have a great day!
Your ServiceBox Team
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great software for our small refrigeration company
Bewertet am 3.4.2018
Vorteile
The company is incredibly responsive to questions or requested changes. The software is simple and intuitive for users.
Nachteile
I would like even greater customization of each users access to the different functions. It would be great if changes were saved without having to click on the green check mark.
Antwort von Jobbox Software
Hi Mari Ann,
Thank you for taking the time to complete the review of ServiceBox. We are happy to have your team onboard with us here.
We do have the ability to customize the different types of users but I know your company would like even more for how you specifically operate and they are on our list for our development team.
Hope you have a great day.
Your ServiceBox Team
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great software addition to our workflow. Even better customer service
Bewertet am 23.9.2022
We have streamlined out workflow significantly in introducing ServiceBox. We were able to eliminate...
We have streamlined out workflow significantly in introducing ServiceBox. We were able to eliminate a full-time job that we would have needed to find a replacement as well as limit the work done on a daily basis by the dispatcher and the individual technicians.
Vorteile
Adding this software into our workflow was game changer. The most important reason we went to ServiceBox was because they seamlessly integrated with SAGE50 Canada. Another important quality of the software - the Customer support is AMAZING. Any time I've had an issue or wishing to see improvement, they've listened and made changes when appropriate and in a timely manner.
Nachteile
Their app needs a bit of improvement in the speed and ease of getting to the "meat" of the app. It's still easy to use but there's a bit of lag when opening the app and getting into the website.
- Branche: Hochschulbildung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great value, it does have the characteristic still of a newer company.
Bewertet am 2.4.2018
More accurate representation of stats, and faster invoicing. More accurate tracking of invoicing...
More accurate representation of stats, and faster invoicing. More accurate tracking of invoicing and man hours.
Vorteile
The ability to source any invoice or work order from anywhere. It is incredibly valuable in many instances to have access this information.
Nachteile
It has been slow in many occasions. Repairs/upgrades sometimes happen during working hours which I don't agree with. However - this has been getting better.
Antwort von Jobbox Software
Hi Luke,
Great to hear that ServiceBox has been incredibly valuable to your and your business.
As a company we have grown a great deal in the past couple of years and with that our features and offerings have too. We have also made changes to how our upgrades will happen as our team recognized we could do better based on feedback from customers like you and we are happy to see that you have recognized it has improved.
We look forward to continuing to work with you and your team.
Have a great day!
Your ServiceBox Team
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
positive review
Bewertet am 6.9.2016
fairly simple (which for me is good), good search qualities, good customer support, I don't know...
fairly simple (which for me is good), good search qualities, good customer support, I don't know cost to rate value
Vorteile
search functions, good customer support, fairly simple
Nachteile
bogs down, some of the dispatch features could be streamlined if the customer using it has a more rapid need, while search functions are good, they could be expanded for other fields
Antwort von Jobbox Software
Hi Lorilee,
Thanks for taking the time and reviewing ServiceBox. Further to our conversation we have additional search criteria that we have added and as we have put into our future development the request you made. As we begin working on this we will be in touch with you.
As for the bogging down, optimisation is happening in the system and we trust that you will see a difference in the system in the coming days.
If you have anything else, we would love to hear from you so please e-mail me any other questions and we would be happy to work with you.
Enjoy your day!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Best service software on the market
Bewertet am 19.6.2019
Our company tried a few different service software programs and couldn't find one that fit our...
Our company tried a few different service software programs and couldn't find one that fit our business needs. With Servicebox having such great flexibility we were able to customize the program and reports to our specific needs. Also, the onboarding and tech support from Servicebox was great with them giving as much time as needed to get you operating comfortably. Strongly recommend the program.
Vorteile
Very user friendly for both office staff and technicians. Many great features such as the ability to customize reports, add photo's, and integrate with existing accounting softwares. Very easy for techs in the field to learn the app. Significantly reduced dispatching and invoicing workload.
Nachteile
Search function is somewhat inconsistent when looking for past invoices or work orders. Also, if you leave a work order without hitting the save button it deletes it and you have to do it over again. A save reminder would be nice for field techs using the app.
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Great program easy to go paperless with it.
Bewertet am 29.3.2018
Vorteile
I like that we are able to access work orders at anytime and there is no human error of loosing papers anymore. I also like how we are able to input our own checklists.
Nachteile
There are a few bugs in the program. Such as when I have a workorder open and I go out of the app it automatically closes the workorder and I have to re open it.
Antwort von Jobbox Software
Hi Kaelan,
We appreciate you taking the time to share your experience with ServiceBox, thank you!
I have passed along your comments on the app closing to our development team so they can get that looked after for you. If there are things like this that you notice, please feel free to use the feedback area of the system (you can find it on the main menu page) and let our team know about this so they can get it addressed asap.
Have a great day!
Your ServiceBox Team
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Thorough coverage of our needs
Bewertet am 24.9.2020
Vorteile
Seamless use between mobile and desktop. Syncs well with quickbooks
Nachteile
Clumsy to go between tabs within accounts.
Antwort von Jobbox Software
Hi Katie,
Thank you for taking the time to give us a review! We here at ServiceBox are very happy to hear that your needs are being met partnering with us.
I am not sure what you mean about tabs, we would love to hear more about your issue so we can tackle it right away! If you need anything else, please hit the feedback button at any point.
Have a wonderful day,
Your ServiceBox Team
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellect Product to Use!
Bewertet am 22.9.2022
Overall, we love ServiceBox and all of our tech's find it easy to use. All the information is...
Overall, we love ServiceBox and all of our tech's find it easy to use. All the information is avilable to them once a call is dispatched. The informaiotn is available for any office stuff to look up for customer inquires, etc. Highly recommend product!
Vorteile
It is very easy to use and we have of our information in one location. Scheduling, work orders, timesheets. use of materials, invoiceing and quotes. Can find information fast and easy for any customer.
Nachteile
Connecting with QuickBooks Online was a changelle and having issues sync-ing payments with QuickBooks
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best product so far
Bewertet am 12.10.2016
We have used many scheduling and dispatching softwares. This fits our business platform the best. ...
We have used many scheduling and dispatching softwares. This fits our business platform the best. It has a lot of functionality and the development team is always quick to help integration of a new feature or idea we have.
Antwort von Jobbox Software
Good Morning Matthew,
Thank you for taking the time to complete this review and share your experience with ServiceBox. We trust that you will continue to see a benefit with ServiceBox and if you need anything else, don't hesitate to give us a call.
Your ServiceBox Team
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Some bugs and occasional crashing but good
Bewertet am 2.4.2018
Vorteile
Easy to navigate with simplified tabs and I like that i can see what jobs have not been started or people cant get to.
Nachteile
No offline support for areas with no cellular signal. App is leggy and some data gets lost id ctashed
Antwort von Jobbox Software
Hi Kyle,
Thanks for taking the time to share your experience with ServiceBox. I am sorry to hear that you have dealt with crashing as this is something our team has worked hard to avoid.
Our team is working on developing the offline mode for the app so in the future this will help when you are in areas with no cellular service.
We will follow up with you to find out if this is happening at a specific time or instance and something that we need to resolve.
Look forward to connecting with you soon!
Your ServiceBox Team
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
It is nice to be able to have everything in one place where everyone can access and share data.
Bewertet am 29.3.2018
Vorteile
There is a lot of information that can be shared and tracked easily by multiple people. You are also able to upload and download data in pdf form.
Nachteile
We are not able to link our QuickBooks account in order to generate quotes and invoices. That would be great!
Antwort von Jobbox Software
Hi Mya,
Thanks for taking the time to share your experience with us here. We are happy to hear that the system has been working well for you.
Quickbooks can definitely be linked for you to be able to export your invoices to accounting. I will be in contact with you to schedule a time when we can meet and get that looked after for you.
I look forward to connecting with you shortly.
Have a great day!
Your ServiceBox Team
- Branche: Hausmeisterservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Support
Bewertet am 24.9.2020
The people I have taled to have been great. They always seem happy to help me with any stupid...
The people I have taled to have been great. They always seem happy to help me with any stupid questions I have.
Vorteile
The software does everything I need it to . It seems like a product that will scale with me as I grow.
Nachteile
Like anything computer the learning curve is hard for me but the support I received from the guys on the phone was exceptional.
Antwort von Jobbox Software
Hi Mike,
Thank you for taking the time to make a review for us, we greatly appreciate it! We are very happy to hear that you have gotten satisfaction from not only our product but support team. All of us here at ServiceBox take pride in our ability to help you and your company grow. If you have any needs that are not met or ideas to improve our product for you, please do not hesitate to click our feedback button at the bottom of your ServiceBox page.
Have a wonderful day,
Your ServiceBox Team
- Branche: Bau
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Servicebox software
Bewertet am 4.2.2017
I have been using servicebox for almost a year now and it is a great tool to have for creating work...
I have been using servicebox for almost a year now and it is a great tool to have for creating work orders. I have had customers tell me how professional the work orders look and how easy it is to quickly review the work we performed.
Vorteile
Ease of use and multi function capability
Nachteile
Price point
Antwort von Jobbox Software
Hi Shaun,
Thanks so much for taking the time to review ServiceBox and let us know your thoughts. We are so happy to hear that not only has it made things more organised for your office but also that your customers have noticed a difference.
We welcome any feedback you have and look forward to continuing to work with you.
Have a fabulous day!
Your ServiceBox Team
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Review
Bewertet am 24.9.2020
I LOVE IT OVERALL. THE SALES TEAM AND SERVICE TEAM ARE AWESOME AND VERY HELPFUL
I LOVE IT OVERALL. THE SALES TEAM AND SERVICE TEAM ARE AWESOME AND VERY HELPFUL
Vorteile
ELECTRONIC WORK ORDERS ARE MUCH BETTER THAN PAPER WE USED TO USE
Nachteile
FEW BUGS, TROUBLE LOADING APP SOMETIMES, ETC.
Antwort von Jobbox Software
Hi Adam,
Thanks for taking the time to share your experience with us here. We are happy to hear that the system has been working well for you.
If you are finding any bugs when using ServiceBox, please use the feedback button in order for us to improve your experience.
I look forward to connecting with you shortly.
Have a great day!
Your ServiceBox Team
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Recently started using
Bewertet am 2.10.2020
I have enjoyed the app. It is an all encompassing program, with a great range of options. Much more...
I have enjoyed the app. It is an all encompassing program, with a great range of options. Much more user friendly then other apps of the same design
Vorteile
I like that the jobs are easily navigated and that all information is conviently stored all under one job. Can upload all the information when I'm finished building a project, and all future maintenance is able to see all the stuff inputted by the last users.
Nachteile
We have difficulty seeing where the other workers are. They are listed as a location and as a colour. As a user we can not see who the colours are. So when we need to quickly find who is near us to help we can't access the names.
- Branche: Telekommunikation
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Easy to use. Works great. A little slow to respond at times but not unusable.
Bewertet am 9.4.2018
Mobile functions. Ability to attached pictures and documents. Quotes.
Mobile functions. Ability to attached pictures and documents. Quotes.
Vorteile
Ease of use. Ability to perform all tasks from smartphone. Intergration with other software platforms.
Nachteile
At times the program runs fairly slow. It has seemed to improve as of the past month. Not much to complain about other than that.
Antwort von Jobbox Software
Hi George,
Thank you for taking the time to share about your experience with ServiceBox, we are happy to know that the system is working great for you!
Your ServiceBox Team
