Zoho Analytics Erfahrungen

Zoho is easy to use and has a short learning curve. The staff in our office learned to use it in a very short time and the functions that we use it for is quite complicated. It has various features that make it easy to use and understand.

It quite often runs slowly. One day you will be doing one of the functions and the next day it won't work correctly, then the next day it might be working again. The reporting in the system doesn't seem to work correctly so we had to program a work around it which is somewhat cumbersome. We do our billing from this program and it is very awkward to print because you have to go into each invoice separately and print them individually. We have had to create other reports but Zoho limits it to 300 records so we had to divide the report up into three sections and print each section separately. I would say that the reporting is the worst feature. Also, occasionally Zoho will update something without informing us, this will often effect the functionality of the program.

It enables us to import several Excel sheets, connect the data table, and build sophisticated reports. It allows us to create superb drill-down dashboards. It helps me to monitor activity for certain marketing tasks and observe what my sales staff is up to.

The Zoho analytics mobile app is difficult for me to use, and notifications frequently arrive late. There is no option to automatically share a report to Google Drive, Dropbox, FTP, or Zoho Workdrive.

yeah they must just keep the previous build dashboard with the new builds

when the DB serice breaks from snapshot restores, but cant say if it a anaytlics issue or windows

Collaboration feature is the highlight of the application. You can easily share the insights as stories with your team members. Zoho Analytics promises secure data sharing, it also allows user level permissioning so that specific roles get to see the areas meant for them.

This product will take some time & practice to get used to. Feature sets are very rich & you'll have to rely upon their existing documentation (or webinars) only as not many tutorials are available on the web.

This platform is a complete transformation for me and my company. I can import and combine data from different sources, even from databases behind firewalls, without any problem. Plus, I can create powerful custom reports in minutes, with no technical knowledge or IT help required.

There is an initial learning curve to get familiar with all of its functions and features. However, once this stage is passed, the possibilities it offers far outweigh any inconvenience.

- The variety of pre-defined common reports generally required on regular basis are readily available for new users.
- New reports can be created with little extra efforts.
- Existing reports can be easily modified on need basis.
- Features like report sharing, mail scheduling features are extremely useful.
- Space quota availability is good enough for bigger database.
- Level-1 customer support available on chat is quick and good.

- Number of users is limited for various slabs.
- Limitation on number of email addresses while scheduling reports is restricted which makes report sharing cumbersome with larger groups.
- Post level-1 customer support should be improvised for better turn around time.
- Initial training for new Zoho Reports' users should be more effective as all the potential users for Reports are mostly PM / middle mgmt members who may not be well aware of various technical aspects of exploring around this tool
- Main dashboard is little confusing due to combination of "User filters" on dashboard level as well as "User filters" on individual reports level. Needs improvement to align both the filters either by way of "Notification" etc. on individual report where filters are conflicting. This will avoid mismatch in data presentation.

Today reporting has become one of the important factors as well as an important aspect of the company which affects its ratings. We often talk about various top reporting tools, but we fail to recognize the best ones, Zoho Reports is considered as one of them. One of the reasons why I choose it the most because Zoho Reports integrates seamlessly. It can report in a variety of ways such as charts, graphs, etc. and built with a lot of features like report sharing, mail scheduling which seems to be extremely useful. It is very easy to implement and can create a relational database with ease. When it comes to CRM, it is one of the tools which offers the best customer service. You know what is interesting, it offers complete online reporting and especially Business Intelligence service which can be accessible anytime and anywhere.

Although Zoho Reports is the extremely useful app it has some negative aspects also. If you want to use it to the fullest, you must go through the high learning curve. Sometimes, the importer gets unsteady and on the other hand, sometimes you need to generate more and more info to work on some reports. For using slabs, its number of users is limited. It has problems regarding consolidating different entities as well as the implementation of SQL is also not proper. Even its modelled data set is not very helpful as it doesn’t extract 100%. It shows some problems in creating complicated reports. If you ask about API, it’s not good yet!! Some of the problems regarding loading of tables and reports should also be kept in mind!!!!

Zoho Analytics is an affordable custom reporting tool that allows us to import data files (CSV) from other programs to create custom, multi-source, branded reports for our customers. As a company offering both custom-built and white label products, we needed an affordable solution that would allow us to build dynamic, branded reports for multi-platform customers. Zoho definitely fits the bill, and their customer service team is phenomenal - patient and highly responsive.

Zoho frequently rolls out platform updates and improvements. Once or twice a year, one of these updates will affect our analytics. The updates are not as well documented as I would like, but the customer service team is on point to assist if something goes wrong or breaks.

Vast data integration capability. Zoho connects with every major source of data in my company. It connects with the most important business applications that we use in the workplace, integrates with our selected database of choice, and makes data upload as straight-forward as it can be by supporting file formats including xml, . csv , JSON, html and so on.

Limited capability of Zoho's mobile application and the tendency for delayed notifications on the mobile app. are obvious weaknesses that I can identify from my Zoho analytics experience.

Zoho reports features the following functuonalities that provides good data reporti g to business owners and managers.

1. Report templates
2. Drqg and drop functionalities for report creation and customization.
3. Report extraction and sharing.
4. CRM integration

You may need to have some knowledge in database relationships and SQL, at least the basics. It may feature templates that works to almost all business requirement, however, customizing it or creating an advanced report will need some background in DBMS.

By far most favorite feature is the ability to integrate so many different data sources into this product. We were able to integrate our on-premise ticketing system and create dashboards, reports and trend analysis with a few clicks of the mouse.

The only "concern" I have is the software does not look like it is easily scalable to handle a large number of users. Currently we're only using it for a few dozen of our upper management to run reports.

The reports are so very easy to manipulate. They criteria listing is very straight forward and does not require previous experience to operate. I have never run into an issue with the reports feature.

Honestly, there isn't much not to like. The reports section works well and is very easy to navigate.

This is compatible with Zoho CRM which is awesome! I can easily whip up reports for every aspect of my job. I have customized reports that are sent on a weekly basis to different contractors and departments and I am really considering adding the entire Zoho Office to my small business in the future as we grow. Great customer service.

Sometimes it’s hard to find the solution to a question. It’s not always as easy as looking it up on google because of the fact that some parts of Zoho require coding. Customer service is readily available to help though, so that is sufficient for me.

Ease of use
Building reports and dashboards are easy
Gives better insight to businesses compared to some reporting tools
Very affordable
Supports multiple file types

Linking modules without relationship can be challenging
Report updates are either based on the automated sync or by updating it manually

The basic features are easy to use, you can sync with multiple platforms, not just the ones from Zoho, and it creates some default Dashboards that you can customize .

It has some bugs from time to time, and the shown data is not actually on real time, it syncs every "x" time depending on the platform. Some data might required formulas or table merging.

I love that I can build out projects as well as a tasks within each project and then track exactly how long you are spending on each project. It makes tracking billable hours much easier as well as track who is spending time on what tasks for each project.

It's not user friendly and it's not pretty to look at.