Appointy

Terminplanungssoftware.

Gesamtbewertung

4,6 /5
(274)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,5/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,8/5

95%
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274 Bewertungen

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Free and Easy to Use

Bewertet am 24.4.2019

We've used it to book consulting appointments and have not faced any issues as of yet!

Vorteile

It's free and works just as well as other paid scheduling programs. I like that I can send the appointment directly to a client and they can confirm via email. It's also really easy to customize to individual needs.

Nachteile

I have not run into any issues with the software as of yet.

Anneli
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great - as always

Bewertet am 16.9.2016

Have used this system for my online language business for years now, it's really great - can't do without it now.

Vorteile

The automated reminders that go out to clients, helps reduce no shows. All my clients are also really happy to use it and think it looks professional. It has reduced so much admin, as it allows clients to book, re-schedule and cancel their appointments themselves, without having to contact me.

Nachteile

Would love it to be able to track received payments, and stop clients booking when they haven't prepaid, but that is the only thing I miss. Everything else is fab.

Antwort von Appointy Übersetzen auf: Deutsch

Thank you Anneli for appreciating our services. This surely helps us serve you and other customers better. We constantly aim at ensuring that Appointy exceeds all expectations in terms of product and customer experience. Just want you to know, we do support compulsory pre payments at the time of booking. We also offer the functionality of Sales reporting wherein you can track received payments. You would have received an email from our team elaborating the details of the functionalities. Once again, thank you for your kind words. We look forward to improving our services to serve you better. Always at your service- Customer Happiness Team @ Appointy.

Rachael
Gesamtbewertung
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Incomplete Features and Misleading Information

Bewertet am 1.8.2019

After going through the fourteen day trial, duplicating all of our appointments from our existing program, and making the purchase (yearly plan), I discovered that even though I could add additional staff, I couldn't provide them with their own login (with separate priveledges from admin) without upgrading plans to more than 2x original cost. I had literally used the software for 5 days before it became useless for us. I feel they misrepresented this feature on their website, and also refuse to refund. There are better programs out there for the price.

Vorteile

I liked the mobile app and the ability to track attendance in our group classes.

Nachteile

Group classes would only show up on the calendar if there were people booked in them. It would have been much easier to use if classes showed up on the calendar to hold that space even if they were empty. I didn't like that the emails and text message templates couldn't be customized, and I wish I could have edited my default client profile.

Wolf
Gesamtbewertung
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Application

Bewertet am 9.3.2020

Overall, I would highly recommend business owners try Appointy. They even have a free two-week trial, which is what drew me in, and got me to stay on-board.

Vorteile

What I love most about this software is that they now offer a Google Bookings feature, which means customers can book when looing up my business on Google, (they don't even have to go to my website). It's also an aesthetically pleasing application, that fits in line with the design of my website.

Nachteile

I really don't have too many complaints/problems with this software. They've made a great user-friendly software.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

good experience with appointy

Bewertet am 2.4.2019

Vorteile

the widgets were nice, making it easy to go in and out of various apps/programs. my schedule is all over the place and we all use a lot of apps now and this appinty tool really helped me stay organized. i was even able to track attendance in some of my meetings. the facebook integration feature was nice also, i use that a lot with other programs.

Nachteile

i deleted a few appointments and didn't realize it. luckily they were nothing major and i actually had them in my other calendar as well. minimal precautions as far as deletions. need more "are you sure?"s.

Nick
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Appointments for Businesses

Bewertet am 10.10.2018

It's been short but fine. It seems to be an effective tool if and will probably do wonders for those needing to provide users with opportunities to book a service from you.

Vorteile

I am always looking to see what apps or programs are available for teachers/staff to be able to book/schedule time with me. I've used Appointy sparingly and have noticed a few things. I like the option features and breakdown of services and times. There is a lot of flexibility there. I also like how they are now integrated with Google. The data, analytics, and reporting features/tools are really good. Great way to analyze results.

Nachteile

Not sure this is a major concern for all, but for me, in education, its just not quite what I am looking for. I need to be able to set my day by class periods with hallway/buffer times built within. Im also not selling a service, so this seems more geared to business.

Franco
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great app and great support

Bewertet am 25.7.2016

I'm been in touch with Appointy recently and i really it. I had to start a new business and i was looking for a perfect app and i tried different platform but Appointy is the perfect solution for me. Good price and very great support. All the staff is ready to help you right away.

Vorteile

Good price, great support, very interesting functionallity. Mobile app also available

Nachteile

Some little bugs that i'm sure will be set soon.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Life Saver

Bewertet am 19.12.2018

Vorteile

This program saved my life. It helps you make an appointment book to make sure you don't overbook appointments and helps keep you organized with a calendar.

Nachteile

I wouldn't change anything about this program. Good work!

Kristos
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good Appointment Scheduling Software

Bewertet am 2.11.2018

Vorteile

It's easy to use and had a very clean User Interface and User Experience.

Nachteile

It's lacking the ability to schedule appointments for couples massage.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Excellent Customer Support

Bewertet am 6.7.2015

I am very happy with their customer services, both online chat and email enquiry. Their response are very quick plus extra step to help us fine tune our booking page. Thank you:-)

Julene
Gesamtbewertung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I highly recommend Appointy!

Bewertet am 12.1.2017

I have a consultation business with several types of services that I tailor to meet the specific individual needs of my clients. Appointy allows me to set the hours that I am available for consultations along with how much time I need between appointments. Appointy allows the client to choose the type of service, schedule their appointment, and pay for it all with a couple clicks of a mouse. Appointy allowed me to custom create the intake information I need for their appointment. It displays that to the client to fill out when they schedule their appointment. And in the rarer instance where someone contacts me by phone instead of through my website, I can manually enter their appointment through the administrative side of Appointy so the time slot does not get double booked. It also allows me to block time from a regularly open time slot for those days when I want to take time off to schedule something for myself. Appointy has allowed me to manage my time better because it saved me a ton of back and forth in emails to ask for specific things each time a client emailed me. My clients see a professional user-friendly portal to book their session through and they too like the new way they make appointments with me. Some have even asked me to tell them more about it so they can use it in their business too. --- My experience with the support staff at Appointy has been above expectation. I found it so user-friendly that I only needed their help on one small thing when setting it up. I was responded to almost immediately. They even followed with me afterward. I am extremely happy with Appointy. I tried two other appointment setting plugins that work with Wordpress and canceled them both during the trial. Appointy is the best!

Vorteile

Ease of use, ability to customize what clients need, ability to block times in regularly open days when I want to do something fun instead of work, ability to manually input appointments for those who aren't comfortable with technology, that my clients find it professional and easy to use as well

Nachteile

Nothing

Anthony
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Appointy Support is unmatched!

Bewertet am 15.12.2016

I've been using appointy for a number of years, and have been very pleased with the scheduling platform. It is very user-friendly and readily customizable. The text/email reminders are awesome and I often get positive feedback from clients. I've used the support for an incident in which I accidently deleted services, and appointments on my schedule, the support techs have been beyond amazing in helping me solve the problem. I'm amazed to see that companies still exist with such great customer support and responsiveness in the online world. 10 stars for Appointy!

Vorteile

Customer support, ease of use for patients

Nachteile

Quite easy to accidently delete information from your schedule

Danielle
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great for Business

Bewertet am 4.1.2017

I have been using pointy for over 4+ years for my Small business. It has saved me the need for a receptionist and allowed me to continue doing what I love... being creative! In the world of technology, Appointy makes it easy to use on any computer, iPad, tablet or Smartphone!
I'm so thankful for this company as they truly have saved me money and my clients love the online booking option! As a User, they have great admin interface and client support :)
Thanks Appointy for making my life easier!
Dani

Vorteile

ease of use

Nachteile

0

Conrad
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Fantastic appointment setting software

Bewertet am 2.8.2018

Vorteile

We love the fact customer's choose which time works for them. It saves so much confusion and we have not yet had one scheduling conflict.

Nachteile

We have not yet ran into any significant problems. I will update accordingly if so.

Christine
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Tackling Scheduling Issues

Bewertet am 7.7.2020

Sid was amazing and helped me out with several scheduling issues. I am very grateful for his expertise and patience. Chris Alfano

Vorteile

It is simple to use once you get the hang of it.

Nachteile

Nothing at this time. It seems like this system will work nicely with our needs.

Selene
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Good but limited

Bewertet am 7.5.2014

I still use this one. The support online is amazing, best ever! But for the price I pay I wish to have language option (I need Finnish language for my clients). Integration on Facebook is not available what is bad as everyone is offering it now for schedule. The customer info is very limited, I have to use a extra software that is not compatible to save records and extra info from my clients.
But the site works perfect, not so difficult to use anyway they can help you step by step even with share screen. You can also promote discount coupon. Overall is good but the things I need are important for my business and the price is not the best one around.

Antwort von Appointy Übersetzen auf: Deutsch

Thank you Selene for appreciating our services. This surely helps us serve you and other customers better. Your kind words make us love work even more and pushes us to strive to get better each day. We constantly aim at ensuring that Appointy exceeds all expectations in terms of product and customer experience. Just want you to know, we support Finnish language. We also seamlessly integrate with Facebook, to bring you ever increasing customers. You can use our custom form feature to gather customer details. Once again, thank you for your kind words. We look forward to improving our services to serve you better. Always at your service- Customer Happiness Team @ Appointy.

Stacey
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Easy to use

Bewertet am 2.1.2017

One of the easiest appointment systems I have used has the added benefit of email and facebook integration making advertising so much easier. They also have online chat/help which is first class.

Vorteile

ease of use, online help/chat, facebook integration

Nachteile

the price, could be a little bit cheaper for loyal/returning customers

Bettina
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Best scheduling software ever!

Bewertet am 14.8.2015

I looked at many different scheduling software programs before I decided to choose Appointy. I am so glad I chose them. One of the things that I like about this program is that there is always someone available to chat with if you have any questions. Most of the other programs I found just had a "leave a message" option. That doesn't help me when I need help immediately. The tech support with Appointy is incredibly knowledgeable and patient! I am a detailed person and they were able to put up with my many questions and requests for edits. I also like the "strikethrough" option for the times that are already booked on the calendar. Through all my research, I found no other company that offered this. It helps when people know that certain times are/were available, just not for that day. The other scheduling systems didn't have this option. I also love that I can customize the calendar to fit perfectly into my website theme. It is super easy to use for my clients and super easy to edit for me...so everyone is happy! I would recommend them to anyone looking for a top quality scheduling service!

Ruby
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Horrible user interface, features that do not work, slow website, too many complaints to list...

Bewertet am 26.9.2018

Outrageously horrible

Vorteile

Google maps integration (but that hardly works)

Nachteile

Double bookings, manual sync that does not work unless you upgrade. Nothing works, not even the manual features they offer under the Plus plan that is suppose to sync with Google calendar one way. It does not update the google calendar at all. I even blocked my calendar directly in the Appointy system and the blocked time was still showing on google maps direct booking. Tech support is not helpful at all and does not address my issue. Cannot get a dedicated person to help me. I have chatted with 5 people today.

Jock
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

User friendly and flexible

Bewertet am 3.9.2015

Finding a good appointment system that fits our business is not easy. We have lots of quirky things that doesn't always fit an off the shelf system. However, Appointy does actually manage 95% of what we want to do - we can live without the other 5 % !

I like the easy set up, and easy back office. It looks quite daunting to start with but you soon get used to what does what.

My clients love the online booking interface and now we have just added discount codes, they love it even more!

One slight negative comment is the restriction in payment options. Not all my clients have PayPal and the only other option is Authorize.net. This is NOT very easy to configure and is quite expensive compared to some payment solutions out here. Appointy are talking about adding in Stripe which would be fantastic!

If you go for this system make sure you ask them when they are adding Stripe. The more they are asked the quicker it will be added!

Have fun.

TY
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Customer support was great he guided me through every set in the entire process.

Bewertet am 6.7.2017

Vorteile

It's customer friendly, breaks down each service. Most of all the Customer support dept. helped me through every step until I was comfortable using it.

Nachteile

It seems to move a little slow whenever I try to block certain days off, but after I hit the refresh button it popped up like I wanted.

Charna
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Incredible and consistent customer service

Bewertet am 22.2.2017

Customer support representative is a gem. Incredibly patient and helpful. I lose all patience with technology and he made setting up this software painless. The customer service alone is worth it. Truly grateful for his help with endless questions regarding email list, creating coupons, packages and codes. My only suggestion to improve Appointy is the aesthetic. It is not pleasing to look at visually and I'm hoping this changes with the overhaul.

Vorteile

customer service and that i can create packages

Nachteile

the aesthetic/visuals of display. the design elements need work. looks cheap and less professional

Nick
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Use it For Multiple Locations

Bewertet am 29.12.2016

This is a great service. I use it for all my locations booking. The support and quality are top notch.

Vorteile

easy to use

Nachteile

no zipper integration

Jim
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Demo and follow up

Bewertet am 24.6.2016

Vorteile

Ease of use, functionality. Support was fantastic! She spent considerable time going through the software (demo) while at the same time answering functionality questions I had providing solutions or workarounds to achieve. I have been using the "chat" option while in the software and after posing a functionality question the support response is almost immediate. Nothing short of outstanding to this point. Love the product and the service!

Jouko
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

First it felt too complicated, but good chat helped to succeed and to understand the program

Bewertet am 25.9.2017

Vorteile

Chat support helps, I try to get more customers, it's too early to tell you more about the benefits (more customers)

Nachteile

The translation must be good and ready, customers should be kept. I still hope to receive a better translation.