Jitterbit Erfahrungen

It supports data integration between multiple systems and platforms with ease. Most of the configuration is point and click, easy to set up. There are hidden features that can replace many other applications. Jitterbit also makes it easy to integrate with legacy system by directly tapping into their data source.

There needs to be better onboarding of clients to introduce some "hidden" features so that clients can get the full advantage of this powerful software

Jitterbit makes integrating with Salesforce.com easy. I have been using the product for years at various companies and have yet to find an ETL that makes the integration process as smooth.

The point click interface makes the data mapping available to non-developers and there are many built in transformation formulas that will allow you to complete necessary transformations (ex. If incoming data value = x, then 'y', etc). The success and error handling options provide confidence your scheduled operations are running smoothly and help administrators/users troubleshoot and correct errors quickly. We were able to get an integration with our SQL database completed, including testing, within a couple of hours.

Their customer service team is responsive and willing to spend time helping you solve issues as needed and the price point is competitive.

We have two Salesforce orgs and in order to integrate to both of them we would have to purchase two endpoints. It would be nice to have a little more flexibility on pricing plans. Maybe based on the number of operations that will be running rather than end point alone.

Ease of integration with whatever platforms we may be using. Being able to pull in data from multiple different sources, translating it, and pushing to a SaaS provider allows us to integrate multiple different partners.

Web management console leaves a bit to be desired. Interacting with the past jobs can be frustrating at times.

I like its ease of use and the communication of your support team members name [sensitive content hidden]

Its uniqueness created a bit of a learning curve at times

I love that it provides the option to use a software application for designing and creating all different kind of applications. It also provides the cloud option but I prefer the app. It might look complicated at first, but it is easy to use when you get used to it.

It has so many features, even though it has very good documentation and support; still sometimes it feels like, they can provide more details on the help section of the app itself. Still it has good support and online documentation.

Easy to Use, low code/no-code alternative to other ETL tools. Many connectors available to common SaaS, CRM, ERP, etcs.

The issues, that I had with integrations, connectors and encryption over the time we had with jitterbit were not really fixed but work arounds provided. I had a long open issue with PGP encryption where I could not encrypt a file and maintain the original filename of the unencrypted file upon decryption. This was never fixed. Although their support staff is responsive and quick, I have found it to be not very helpful for our particular case.

The support we received was very good during the integration process. We started out with a major integration and while there were challenges (there always are), the Jitterbit team was responsive and supported us throughout.

They did not have anyone who really knew the inner workings of Great Plains. We got there eventually with the help of another supporting third party, but there was a learning curve which led to additional integration time.

Great support. Any questions I have they are right there with me to get an answer and follow up to make sure it's resolved.

Website could be better at exploring future uses,

I used Jitterbit to connect our in-house custom ERP system to Salesforce and was surprised at how easy it was to set up.

I truly honestly cannot say that I found any. I used it for a specific task and for that task it worked.

Integrates with all of our applications

Little expensive, the annual cost is a little to much.

They have a very helpful service team to help with setup and error handling.

There are almost monthly updates that have to be manually added, and if you don’t do them your service is technically not supported after 1 year.

Jitterbit is a very powerful tool for making integration easier. It helped us to integrate Salesforce and SFTP.

There are some limitations in Public Agent and we had to switch to Private Agent. Also, we had to work very closely with Customer Support to help us with our use case as there was not enough information in the university and documentation for some use cases.

The Global connector are very use-full.

No Version control. and is very difficult for multiple people to work on the same project

The ease of integration is very helpful.

The overall cost is slight expensive

So far the customer support. My company just started using Jitterbit platform, so at the moment we are still in the learning curve, but the customer support and help has been very high

So far no cons at the moment since we are still in implementation phase

The most important feature that got me interested in Jitterbit was the ability to communicate between multiple endpoints. It provided a means to provide an automated solution for a process that was manually done previously on a daily base. I did not find the tool difficult to learn. It provide a means to address our integration issues between standalone systems.

I do not have any complaints currently about the product because it is the first of it's kind that I have used. In my mind, I still have a lot to learn to efficiently use and master the tool so I view any encountered issues as an obstacles that I haven't mastered as yet.

I like that it saves the entire project, not just the mapping (like Salesforce's ETL tools). I like that I can schedule and chain actions together (e.g. do a query, then take that query and do this update). I like that is has removed 1000s of hours of manual data loads each year for us (and than is not an exageration).

It does have a bit of a learning curve to it and not as many "gaurdrails" as I would like. It would also be nice if the job progress were more transparent, currently it just says running or finished. It would be nice to get a percent complete or time estimate surfaced... or even number completed so far. But those are all minor issues.

Using Jitterbit's advanced ETL features, and it's integration with Salesforce, we were able to perform the incredibly complex task of moving poorly structured, proprietary data into our new Salesforce application. We could not have done it without Jitterbit!

The software has a steep learning curve, but that's not Jitterbit's fault - it's the nature of performing such complex ETL work, and learning how to best leverage the tool to meet our needs.

Easy to use and deployment. Management of integrations.

Crashes and schema updates are not so robust. Cloud Studio needs a lot of work

Easy to set up and render, we use Jitterbit to connect data to our CRM platform for ad hoc requests. It has significantly reduced the amount of time spent for our data entry teams in order to get information delivered to our end users.

It can be a bit bulky with a lot of different features which makes it more difficult to train someone initially as part of an onboarding experience. The error messages could also provide better detail when an upload is not properly loaded.

I love that this can connect most of our tools. There are still a few it's not working with, but for the most part this has vastly improved some of our data integration processes. It gives us more time to focus on what humans actually need to do -- THINK.

It's still not where I want it to be in terms of how many tools it connects to. I'd also like more customization out of how we can connect tools. I understand there are API limitations, but if automation is the goal, there is a lot more we can automate.

You can do a lot with the platform, you just need to commit to using it and have your team have it in the primary toolbox.

Its easy to use, hard to master. Like any system / platform there is a learning curve, you can do simple things, in a one off way, but to truly integrate it into your workflow you must invest the time and thought power in order to create the right SDLC and team mindset to use the tool effectively. You are not just committing to a tool, but a way of working -- this could be a perfect fit for your SDLC and business case, you just have to put the thought into it -- and realize that you are exchanging a few developers for a platform to make the rest of your team effective -- so the team has to fully buy in build the solutions with the platform.