Greenhouse

4,5 (678)
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Bewerber-Tracking- und Rekrutierungssoftware.

Gesamtbewertung

4,5 /5
(678)
Preis-Leistungs-Verhältnis
4,2/5
Funktionen
4,3/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,4/5

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678 Bewertungen

Katrin
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Gute Basis, hat noch Luft nach oben was Usability angeht

Bewertet am 5.4.2023

Ziemlich umfangreich und kann sicher noch viel mehr als ich gesehen habe als Hiring manager

Ziemlich umfangreich und kann sicher noch viel mehr als ich gesehen habe als Hiring manager

Vorteile

Am besten gefällt mir die kollaborativen Ansätze zum gemeinsamen Ausfüllen von Bewertungen vor/nach der Gespräche

Nachteile

Manchmal kommt man durcheinander wo man welche Notiz mit Tag gelassen hat, weil es einen Funnel gibt und eine gesamte Liste

Claire
Claire
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Better every year

Bewertet am 18.3.2019

I have been suing Greenhouse since 2014 and have loved the new features and usability over the...

I have been suing Greenhouse since 2014 and have loved the new features and usability over the years. It's easy to train new hires and it houses all the information necessary when making a hiring decision.

Vorteile

The organization of Greenhouse is very clear and self-explanatory. I don't have to train interviewers on what to do because the system and notifications are so thorough.
I like the integrations a lot.

Nachteile

The reporting has always been a bit iffy in terms of accuracy.
It is not Greenhouse's decision or fault, but my job posts that push to Indeed and Glassdoor never update. I have to create a new posting and repost in order to have the job refreshed on job boards. Creating a new job distorts reporting.

Eliraz
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

It's a clicker, but seems to be the best option around for medium sized companies

Bewertet am 2.5.2022

It is the Recruting team's main and almost only tool to manage their work, and the rest of the org...

It is the Recruting team's main and almost only tool to manage their work, and the rest of the org uses it robustly for interview feedback, tracking and for submitting referrals.

Vorteile

- When managed tightly, it can produce very good data to keep track of your recruiting efforts.
- It is almost a one-stop-shop for recruiters and coordinators.
- Some of the recent changes are in the right direction, especially the visualized pipeline (which still needs work but it's finally there), and custom reports.
- It is nice that all employees can submit referrals directly as well as by trackable links.
- Interviewers and hiring managers manage to submit their interview feedback relatively easily and reminders seem to work well in encouraging the, to do so.
- If this is the first ATS you've worked with it's great.
- From what I hear from other companies it doesn't sound like any other system is significantly better for mid-sized companies.

Nachteile

- It requires a very knowledgeable admin to be on top of things to be used correctly.
- We use a plethora of integrations (most of them are not out of the box) to get the most out of the system, mostly around notifications and reports.
- As a recruiter/ manager It is impossible to get a full picture of my assignments and tasks. You need a billion clicks to do every task, there's no one place to see ALL of your positions/candidates and manage them easily.
- The only way to keep track is by setting notifications that flood your inbox.
- Reports are ok but not nearly as intuitive as they should be, we now use an external system for that.
- Support is still terrible, they added some reps in the EU time zone but they are at a lower level than the ones in the US so most of the time it doesn't solve the time difference problem, I hardly ever get anything from the support that I don't already know, they mostly tire us with asking for endless links and screenshots until we give up on the problem.
- We have monthly meetings with our CSM which are fine for getting heads up on product releases and best practices but are never enough when we have a technical difficulty and there's no way to see anyone technical ever.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

Phenomenal features, easy to use - but extremely high priced, not great support/export

Bewertet am 21.5.2018

Helpful to map out a recruitment journey in one place. But can be done with more control of your...

Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.

Vorteile

Intuitive features and easy to process between steps
Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring.
Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal)
Allows for constant hiring, and deep analytics on use of HR teams time and performance
- Really not a fit for small or midsize firms, you can tell its great for the enterprise

Nachteile

- Support is great initially, then is not as helpful after execution (contract lock in)
- Pricing is annual, and very high
- Hard to justify the ROI for convenience on HR team
- Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set
- Prohibitive annual, upfront, and renewal terms
- Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal
- Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance)
- Really consider how your team will use this, and if it is either a time saver or money maker for recruiting.

Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good For What It's Supposed To Do

Bewertet am 1.5.2020

Greenhouse is used in our organization to track both internal and external candidates that are...

Greenhouse is used in our organization to track both internal and external candidates that are moving through the interview and hiring stage for a job. It is also used to generate overall success rate for interviewing and hiring effectively.

Vorteile

I like that it gives you the ability to assign different people to different tasks. I also like that you are able to mass upload resumes and mass reply to multiple candidates on a specific job.

Nachteile

The inability to search for similar candidates through resume match. There are also too many steps to post a single job and navigating through the different settings to post and update a job can be arduous and not user friendly at times.

In Betracht gezogene Alternativen

UKG Ready

Warum Greenhouse gewählt wurde

We were looking for something that was more robust and that provided more features for managing applicants and bringing them through the interview process.

Gründe für den Wechsel zu Greenhouse

Greenhouse proved to be more robust and had a lot of features that were pertinent to what we desired in a software.
Divya
Divya
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Greenhouse ATS

Bewertet am 6.8.2019

Great Customer Success Managers team to help with migrating to their ATS

Great Customer Success Managers team to help with migrating to their ATS

Vorteile

Very user friendly applicant tracking system, you can customize the ATS based on your business processes. The customer support is there to answer any of your questions at all times and are very quick in their service and providing solutions. Amazing reporting features!

Nachteile

Sometimes the word documents uploaded or the job description fonts do not copy properly. You have to correct the font sizing to make it uniform.

Angelina
Angelina
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Greenhouse - a great recruitment tool

Bewertet am 26.4.2023

While there are many valuable features for recruiting and hiring, I have found that some people...

While there are many valuable features for recruiting and hiring, I have found that some people find the software to have a steep learning curve. Some companies may also find the limited customization options frustrating. Additionally the reporting is not as great as it could be. However, overall, this is a ATS software that is widely used and people generally have positive experiences so it remains a popular choice for recruiters and HR professionals.

Vorteile

I like the notes section that is available to add on candidate profiles. This helps while screening the candidates and keeping valuable information for other team members in the recruitment process.

Nachteile

Sometimes there are too many options and buttons on the ATS that makes it quite difficult to learn. Reporting capabilities could be better as well. Some teams may spend too much time learning the ATS instead of recruiting on the tool. There are limited customization options and integration issues which can cause problems with data consistency

Ribhu
Ribhu
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Good aggregator for recruiting and onboarding needs

Bewertet am 23.6.2019

Vorteile

Application Review tool is easy to use and fairly visual. The site itself is pretty comprehensive and robust. It's nice that it can manage the application flow from different websites and postings into a single view for each job.

Nachteile

Integrations for postings on other job boards could be more straightforward and upfront. Doesn't do a good job of managing duplicate candidates and candidates with re-started processes, or candidates who don't take a job but you still want to keep in your pipeline/database. Some of the notes/candidate feedback should be available to view more centrally; still lots of Slack/email communication regarding our take on candidates. Would also like more customization for interview feedback scorecards.

Jeremy
Jeremy
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

A solid ATS

Bewertet am 20.4.2023

A very positive experience with Greenhouse. I was previously using an ATS that was decades old, and...

A very positive experience with Greenhouse. I was previously using an ATS that was decades old, and the amount of functionality that is in Greenhouse is mindblowing.

Vorteile

Greenhouse provides multiple integrations and automations for every organization. I appreciate that I can automatically send info over from our ATS to our onboarding and HRIS systems.

Nachteile

Setup can take some time. Greenhouse is a bit complicated on the backend, when you're setting up automations and integrations.

Brendan
Brendan
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Fantastic Exp. Easy to use, easy to deploy, and easy to administer.

Bewertet am 16.11.2017

easy to launch and use.

easy to launch and use.

Vorteile

Has the architecture I need to roll out a structured and scalable worldwide hire & selection process. Easy to set up backend APIs to connect to the other applications I use today. Priced competitively. Great post-sales customer experience team. Great online training support for new users.

Nachteile

I'd love to see "free" on-boarding of new EEs and ongoing training. A certification process for recruiters. A few more customizable bells and whistles. A more robust mobile app.

Vallery
Vallery
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Good ATS for start-ups

Bewertet am 8.2.2019

Overall it's a good ATS for small to midsize companies, not too sure it would be practical for big...

Overall it's a good ATS for small to midsize companies, not too sure it would be practical for big organizations.

Vorteile

I have used greenhouse as an applicant and as a recruiter and in both cases, it was a lovely experience.
As an applicant I love how uncomplicated it is, takes all of 5 minutes to send a job application. I also love that it doesn't require me to upload my CV, then manually type the contents in text boxes again.
As a recruiter I am able to collaborate with other recruiters, generate reports, leave comments, track particular applicants and refer candidates.

Nachteile

I had to go through a whole day of training to learn how to navigate it as a user/recruiter. I wish it was a little easier to use.

Blake
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Greenhouse is great for the integrations!

Bewertet am 21.7.2022

Vorteile

Greenhouse itself is easy to use and fairly intuitive but what really sets it apart are all of the integrations. The developer community seems to prioritize integrating with Greenhouse before any other ATS which makes it a no-brainer if you want to have your ATS be a part of a modern tech stack.

Nachteile

The native reporting isn’t that great. It’s a little clunky to navigate and quickly pull impactful insights.

Caren
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very useful for attracting the best talent to the organization.

Bewertet am 6.4.2022

Greenhouse made the interview process easier. Greenhouse also helped us broadcast recruitment...

Greenhouse made the interview process easier. Greenhouse also helped us broadcast recruitment advertising across platforms, track and engage with those who expressed interest, and automatically filter CVs to find the top prospects. It also enabled us to store all records and mails, as well as interview procedures and specialist observations.

Vorteile

Greenhouse is incredibly inventive and efficient, with simple access to applicant sites, email correspondence, CV, and interview feedback, all in one location on the cloud. Interviewing candidates is no longer a problem, and it keeps both parties engaged by sending timely emails that ensure no party misses interview time and notifying them if the appointment is rescheduled or canceled. We can use personalized contact for alerts, offer letters, and job descriptions. Greenhouse is simple to use, delivers great reporting, and is reasonably priced. Thanks to Greenhouse's clear user interface and smart functionality, recruiters can easily access all the resources they need to pick the top job candidates. Other fantastic features include sending comments and ratings to superiors through email. My favorite aspect of Greenhouse is its connection to LinkedIn, which allows me to source and address elite people in a formal way.

Nachteile

To get the most out of Greenhouse's characteristics, we need the coordinated efforts and participation of the work team, each according to their specialty, to make the procedures proceed as intended. In certain cases, I lose track of my notes after interviews because I don't submit my draft, thus I lose track of what I said to the candidate. I believe in increased automation.

Brian
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Pretty Close To A Silver Bullet!

Bewertet am 9.12.2016

We use Greenhouse as the platform for all recruiting functions globally. Prior to implementing...

We use Greenhouse as the platform for all recruiting functions globally. Prior to implementing Greenhouse, we had a lot of manual processes in place and the recruiting function as a whole was decentralized. There was no central repository for all recruiting-related information. With Greenhouse, we were able to align the team globally, centralize all functions, automate processes, and create a better hiring experience for managers.

Vorteile

Reporting - In my role, I need to be able to diagnose where the breakdowns are in recruiting, and the system’s many canned reports help me do that. While Greenhouse doesn’t have the ability to let you build custom reports, there are enough reports available that I don’t have to do that. It’s also been very useful for me to get weekly recruitment reports from the system so I can see activity from a high level. All this lets me keep my finger on the pulse of hiring, and report effectively to the business where we are with progress to plan, while at the same time advising on trends I’m seeing and actions we may want to take.

Interview Kits/Scorecards - Another great feature of the system. Getting everyone on the same sheet of music has been invaluable. Once all scorecards are input then the manager can see all of the feedback and make a decision. As I’ve mentioned, centralization is important to us and having all the feedback in one place makes it easy on recruiter and manager alike. And the interview kits are a great way to set everyone up for success because they can be customized so that the whole interview panel takes the same approach, or each interviewer can be tasked with a specific question set. And it’s all so intuitive and easy to use. Several of our senior executives have set the standard for user engagement with Greenhouse!

User experience - This was one very key area for us. We believe that recruiters are partners to managers, and for them to want to engage on that level, we needed a system that was user-friendly. And Greenhouse is definitely user-friendly. We have a high level of engagement here which has helped to further our goal of creating a culture of recruitment here.

Nachteile

Reporting Customization - Although there are many canned reports that cover a variety of areas, I still have to export multiple reports in order to build a report which tells the story I’m trying to tell.

User Access Customization - I understand this is something on their product roadmap. It would be great for them to get more granular in terms of access-level functionality.

Chakkrit
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Greenhouse Recruitment, a powerful recruiting tool with minor limitations

Bewertet am 28.4.2021

The problem that Greenhouse is solving for us is by serving as a recruitment platform. All...

The problem that Greenhouse is solving for us is by serving as a recruitment platform. All candidates will flow into this system in which the recruiter will screen, move the candidates between stage to be able to track in what stage the candidate is in now, and after the candidate is hired, through integration, the candidate data will be sent to other HRIS systems that the company used. Since we never used other recruitment systems before, we can't say that Greenhouse is the best of its kind.

Vorteile

Greenhouse Recruitment is a simple tool that new recruiters can quickly learn how to use within a couple of days. Greenhouse also provides system-related articles on Greenhouse Community that can be easily pulled up when search on the Google search engine as well. Moreover, Greenhouse creates their knowledge-based article in a way that both informs the access requirements to perform a certain task and the article itself is easy to understand. Greenhouse also can be integrated with other HRIS systems such as Workday as well.

Nachteile

From an end-user perspective, I think that Greenhouse is flawless. However, from an admin perspective, Greenhouse has many flaws. For example, in order to merge candidates, Greenhouse requires the user to have the same access on both jobs that both candidates are in. As a result, our admin team needs to be the one merging the candidates for the recruiter as offer access cannot be given to recruiters for jobs that they are not responsible for just to merge. Moreover, as an admin, it will take some time to learn about the system, and most importantly, the system is limited to customization.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Industry standard product - design could be improved

Bewertet am 27.7.2020

Greenhouse is a solid piece of software in that you can get it to do what you need it to do, to get...

Greenhouse is a solid piece of software in that you can get it to do what you need it to do, to get the work done -- all that said, it's not as simple or easy to use as I would hope and their customer support/success is mediocre.

Vorteile

Greenhouse offers the capability to do every action or thing you'd need to do as a recruiter. There is a feature for everything! Greenhouse is also the industry standard for midsize startups. Candidates and other recruiters are very familiar with it so everyone talks the same language about utilizing it which makes a big difference collaborating. The other plus of Greenhouse is that it's super customizable so with enough research and energy you can get it to do mostly anything you want it to do!

Nachteile

My biggest issue with Greenhouse is it's design. It's not a very intuitively designed product. I've had to learn how to use it rather than naturally being able to figure out or discover how to use new features. Also, I've found Greenhouse support to be pretty slow in responding. We also didn't receive a lot support around implementing best practices from any kind of CSM or account manager. Their model is mostly just reach out to customer support, but that model doesn't help us more efficiently and strategically use the product... Lastly their reporting and analytics capabilities are clunky and not intuitive either but they get the job done with enough input.

Sarah
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Greenhouse is so fresh

Bewertet am 7.11.2016

I did a fair amount of investigating ATS systems, and Greenhouse ultimately won my business and has...

I did a fair amount of investigating ATS systems, and Greenhouse ultimately won my business and has kept it for a several reasons.

1. Customer Service. Their sales team understood the difference between availability, persistence and harassment. Their implementation specialists are patient, articulate, empathetic, easily accessible and even open to product improvement suggestions. Support tickets are handled quickly and when the matter is a more complex tool-wide programming solve, they still communicate the outcome to you---even months later!!

2. UI and UX. It's sexy, intuitive, and easy to use. Trying to get timely candidate feedback from super busy creative people, many of whom are naturally disorganized, has meant the simplicity of Greenhouse has been a godsend. They even like using it because its pretty. Anything to made the horse led to water drink, ya know?

3.Customization. I love that I can change make both minor tweaks and major adjustments to scorecards, job posts, work flow and hiring teams with zero headache. We can also put our unique brand voice on everything our internal team and candidates see, so nothing about it feels robotic.

4. Candidate Experience. It's fast, simple, and clear on the receiving end, which is the most important part. Feedback from our candidates, even from rejected candidates, has been glowing since we started using Greenhouse---a vast improvement over our previous MO.

5. Ease of Communications. Communicating to and about candidates is simple and fluid, AND can all activity around a candidate is logged, so you check and double check last communications---key when you have a large pool and fast moving process. It's also web based, so use it from your phone, home computer or anywhere that's not your desk.

The only drawback is that the flexibility in the rest of the tool is not represented in the reporting. The reports can be a little difficult to decipher and there are some sets of data not offered that would be quite useful, though not critical. On the whole, the reporting features are more than adequate, but relative to the awesomeness of the tool and service otherwise, it would step up a bit.

Vorteile

Customer Service, UI/UX, Customization, Candidate Experience, Ease of Communications.

Nachteile

Analytics, Price (if you're a small business)

Verifizierter Rezensent
Gesamtbewertung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Been using Greenhouse for 2 years - overall positive experience

Bewertet am 9.11.2017

Vorteile

- The interview kits and scorecards are great. Easy for my team and for interviewers to use.
- The UI has continued to get better over the years; clearly the product is continually being improved and new features being built.
- The live chat feature is really helpful (I've used it many times), though it's been a little confusing knowing if we had an Account Manager to call with questions; I believe we had one when we first signed, then were told later we no longer had one, now we have one again?
- Lots of helpful integrations, with G-Suite, Docusign, Linkedin Recruiter, etc.

Nachteile

- Reporting functionality is rather lacking. I find it not useful and challenging to use. My team uses excel sheets outside of Greenhouse to manually track all our metrics, like time to fill and how many screens it took to get to a hire.
- Pricing spikes if your employee count grows, so you may be paying significantly more for the same product in a year or two.
- Keeping track of passive or prospective candidates is nearly impossible. Unless someone is an active candidate in an active job, it's likely I'll lose track of them.

Tara
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Avid Greenhouse User at Two Companies

Bewertet am 7.6.2021

Vorteile

At my first company, I implemented Greenhouse and that was a very seamless process. Our Rep was extremely informative and helpful. He was always there to answer any questions we had. I moved to another company as of last year and we also use Greenhouse here which made the transition very seamless. Both companies remain happy with the product.

Nachteile

The reporting & metrics feature could be improved for ease of use and more metrics pulled.

Renaud
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Greenhouse is a great recruitment software that creates a very smooth process.

Bewertet am 30.8.2017

Vorteile

The system is very flexible and quite intuitive. The screening tool helps saving a lot of time and communications with candidates and the hiring team is quick and easy. The recruitment pipeline can be tailored for each recruitment and all the interview notes or test results are stored on the candidate profile. Reporting options cover all the information you need to understand your recruitment trends. The system also facilitates referral schemes, panel creation, internal job board and multiple job board if you have different branches.

Nachteile

As with any systems, there are always small details that could be changed to suit personal preferences. The interview notes once exported in pdf could be better designed and I would like to have more options for the interviewer profile. The phone app has recently been updated and most functions are now available - hopefully the next upgrade will include the possibility to email candidates!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Review of Greenhouse

Bewertet am 12.3.2019

With Greenhouse, we have automated so many processes which is great. Greenhouse support chat is...

With Greenhouse, we have automated so many processes which is great. Greenhouse support chat is always so useful, and very quick with responses. Our account representative is not very responsive. I know he is very busy with many clients, but I'd appreciate a response quicker than a week and a half.

Vorteile

The thing I like most about Greenhouse is how in depth it goes with the applicant tracking process, we recently found out about the candidate pipeline report/email, which is something we've been doing manually for years, and knowing that this exists will help us tremendously. Things like the candidate pipeline email that make our manual processes easier are awesome.

Nachteile

The thing I like the least about Greenhouse is how feedback on little things is not taken, and it takes a very long time for anything to be implemented or changed. I've found two bugs last week that were big errors for our process, and its very inconvenient.

Parth
Gesamtbewertung
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Easy to use ATS with excellent integrations and easy design

Bewertet am 16.12.2022

Vorteile

It's also crucial to be able to arrange appointments directly in Greenhouse and view the hiring managers' schedules. I picked it up quickly, and sources and recruiters may easily utilize it on a daily basis. I utilize the reminders function the most since I really appreciate it. Greenhouse reporting is still today by far the most complete and user-friendly. We need to move forward right away to assist us actually tailoring every stage of the process, including scorecards and our approach, to guarantee we're not being prejudiced. This includes developing tactics to help locate and advance individuals that satisfy particular categories. I appreciate how open they are to suggestions and how they work to make the product better.

Nachteile

I wish there was a way to alter the demographic questions and the candidate survey questions. The only drawback is that a few integrations didn't function with the previous systems we utilized, forcing us to move or change accounts. If it looked more like a high-quality website, I may appreciate it more, but again, this is so little that it would never stop me from recommending GH. Postings for jobs are another instance. You must publish the same job many times if you want candidates to believe you have positions available in each city.

Alex
Gesamtbewertung
  • Branche: Internet
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Used them all, GH is a dream come true. THANK YOU

Bewertet am 6.12.2016

I have 10+ years of experience in the Talent Acquisition space and I've used just about every ATS...

I have 10+ years of experience in the Talent Acquisition space and I've used just about every ATS you can think about, from the monsters (Taleo, SilkRoad, etc.) to the startups (Jazz, Lever, Jobvite).

I've never felt compelled to write an online review before, but I'd never been blown away by a recruiting tool before either.

Out of everything we've been working on this year nothing has had a more dramatic an impact on my team's success than our switch to Greenhouse last year. For me, it's the everyday workflow and productivity improvements, the confidence that we're focusing our efforts in the right place, the pride that we're more on top of it all than any other recruiting tam I know.

I don't know how I survived without their incredible reports - I can give the CEO the hard data showing why we need the funding we do, or how much we've improved since the previous quarter, or what we need to do to prepare for the hires we'll be making in 6 months...

Even just seeing how the HM's actually use it and knowing they're on the exact same page as the recruiters has been a dream come true.

Thank you Greenhouse!

Vorteile

Everything.
reporting
communication
time-saving
structured interviews
meaningful feedback
phenomenal suport

it makes life better

it makes me happy
it makes my team happy
it makes my hiring mangers happy
it makes my CEO happy

Nachteile

They don't have an HRIS function ... (yet?!)

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Customer Support is great

Bewertet am 7.11.2017

Vorteile

Not only is Greenhouse easy to use, evolves with our business, offers new features and functionality but the Customer Support and Account Managers really listen to feedback. After discussing questions on chat I often make suggestions for future features to add to the product roadmap - the amazing part is seeing my suggestions come to life! Being a Greenhouse user for the past two years I have seen many of my ideas added and my Account Manager always adds a personal touch by letting me know when my ideas will go live.

Nachteile

Being in Ops and an Admin I always wish for more flexibility and customized options for users' permissions and reporting. Greenhouse offers other options to meet our needs but I would love to be able to build my own unique permission sets, reports, and dashboards.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great tool once you understand it, has room for improvement

Bewertet am 1.4.2019

Vorteile

Customer onboarding provides you with a checklist of the steps on setting up your tool.
I liked that enables collaboration within the hiring teams, Google Spreadsheets reporting feature, scorecards customizable for all positions, automatic integration with Glassdoor, Indeed and LinkedIn jobs, customizable interview and offer templates, approval process, integrations (BambooHR, Join, Small Improvements, G Suite).

Nachteile

Reporting is not customized, basic careers page could be much better looking, I would wish teams could adjust the view (list of candidates or Kanban board view), tagging and CRM feature could be more recruiting team not individual focused (fee applies with every new CRM feature user), reporting could be more visual.
It has a hefty price tag.