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81 Bewertungen
- Branche: Buchhaltung
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
All of our customer registrations in one place.
Bewertet am 15.3.2019
We hold a lot of events. Aventri allows us to organize each one as well as track payments received...
We hold a lot of events. Aventri allows us to organize each one as well as track payments received and details on the people attending our events.
Vorteile
I find it easy to use. I have all my up coming events in one place. I can easily update attendee information and enter payments.
Nachteile
I find my self click more than once to get an event to open or a registrant list to open.
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
etouches for association management
Bewertet am 30.1.2017
Kellen has partnered with etouches since 2012. We have seen the company grow & prosper, and we are...
Kellen has partnered with etouches since 2012. We have seen the company grow & prosper, and we are very pleased with the results. Top successes include continued ease of use, great customer support, good online learning, useful API, great integration between modules, great onsite experience. Some of the challenges include lack of development of the online booth sales & management module (ebooth), slow development of integration with association management systems (AMSs, such as NetForum, YourMembership, i4a...), limited scope of the appointment-scheduling module (esocial). We have used other systems, and for an all-around event management solution, or just as a registration management tool, we feel etouches can't be outdone. We feel we've been part of their development, through sharing challenges and helping design solutions. They've come a long way with their Call for Abstracts module (eselect), and we provided a lot of feedback on that in the early stages. We use ehome quite often, and it's very easy to learn & use, in support of the ereg module. We do not use the task management or budgeting solutions. We have used both emarketing and escan successfully. Their customer service department is responsive, and we are happy to report that senior management is also very responsive to inquiries (when we feel more urgency is required). We process around 10,000 registrations, plus 1000 eselect uses, annually. We chose etouches based on projected ROI and have not been disappointed. We also appreciate and utilize the system's ability to work with multiple currencies, multiple global payment gateways, and multiple languages, including Chinese.
- Branche: Design
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Highly customizable, but not great UX
Bewertet am 16.12.2021
Aventri can do what you need but it's expensive and can be difficult to work with. For large...
Aventri can do what you need but it's expensive and can be difficult to work with. For large organizations with dedicated IT and developers you'll be fine but not mom and pop orgs.
Vorteile
Aventri can really achieve whatever you need if you have an unlimited budget. Its functionality is highly customizable to the organization.
Nachteile
UX needs work unless you're a very proficient developer. If you don't code extensively, you'll need a lot of help setting it up.
- Branche: Staatsverwaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
One of my favorite event management platforms!
Bewertet am 28.10.2019
I have been able to better coordinate discount codes for certain registrants plus offer various...
I have been able to better coordinate discount codes for certain registrants plus offer various registration types, which has saved me a lot of time and communication. Another prior issue was CEU scanning, which with Aventri will be much more streamlined, will reduce congestion and will require less staff volunteers.
Vorteile
The most helpful tool for me is their Custom Reporting feature. I can find exactly what I need, when I need it. I also really enjoy being able to see the website update automatically as I make any changes or updates. The new BETA version is so much better!
Nachteile
I have no complaints at this time other than its high price. Any issues I encounter are quickly remedied by their fantastic support staff. They typically respond pretty quickly and escalate the issue if needed. I also appreciate the opportunity to leave feedback on each ticket.
- Branche: Eventservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great product
Bewertet am 6.11.2019
Vorteile
Aventri has an ever expanding portfolio of services that have been extremely helpful with out event management. Their customer service is fabulous and they consistently go above and beyond in their service.
Nachteile
Their rapid growth strategy has led to inconsistencies in their software. We've experienced recent outages of service which are quickly fixed, but inconvenient to us and our clients.
In Betracht gezogene Alternativen
Cvent Event ManagementWarum Stova gewählt wurde
Lack of flexibility- Branche: Medienproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Overall thumbs up
Bewertet am 22.3.2019
The ability to clone event after event makes less work on building out your event registration. ...
The ability to clone event after event makes less work on building out your event registration. You also learn from your mistakes of what you should have included and can easily make adjustments on your next event.
Vorteile
It's familiarity. I've been using Aventri (formerly etouches) since it was in Beta form. The registration system has good reporting features that make administrative work easy.
Nachteile
As an administrator managing the networking meetings, I would like to see better reporting functionality and search features. This module is really lacking in it's reporting functionality that will most likely drive us to use another platform.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Aventri (formerly eTouches) is a fully-featured event management platform
Bewertet am 26.3.2019
Excellent customer support! Very happy with the overall experience after running events using...
Excellent customer support! Very happy with the overall experience after running events using Aventri / eTouches since about 2014.
Vorteile
Tons of flexibility in how to manage registration processes and stay organized with registrations and name badges. I also like how easily it integrates with lead collection technologies.
Nachteile
I feel their website / e-registration module could be improved in both looks and functionality, and I think it's disappointing a mobile app feature is no longer included with their desktop plan pricing. Too expensive for the mobile option so we end up using a 3rd party.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
MCT Review
Bewertet am 18.3.2019
easy
easy
Vorteile
I find the support staff very quick and efficient when you need help. They always seem to have a solution to my problem.
Nachteile
I've been working in etouches since 2012, so I have become very accustomed to its functions and terminology. However it can be quite confusing in the beginning. When we dealt with the account level and different uploads that had to happen to attached speakers to sessions, it was a very cumbersome process. I feel like etouches is always changing though and improving these processes, so that is very encouraging.
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Multi Event platform for association that becomes our CRM
Bewertet am 23.11.2016
We are organizing around 10 events per year which are our touchpoint with our members and all the...
We are organizing around 10 events per year which are our touchpoint with our members and all the community.
Etouches has been first our registration software. What we value most is:
Registration setup :
- managing members only rate with automated filters
- easy design of the pages
- setup administrative invoices and other documents
- management of complex information gathering (session, extra-data, share-transportation...)
And also a templating of these setup to allow us to duplicate all or parts of these setup...
Communication management:
- manage layout of emails easily with global templates or event-specific customization
- send out invitation and monitor answers
- manage the "no" answer (great one) to allow you to remind only the one that did not answer in & single click
- manage automated email for incomplete registration, confirmation, changes in the programme...
Financial & reporting:
- really easy automated report
- daily email custom report (just magic for other stakeholders) and live private lists
- finance management with our context (taxes are complex for association)...
Sponsor management:
- we also used etouches to manage sponsorship
- from confirmation of packages
- invoices
- quota management for badges and VIP pass
CRM management: we use the option of "global database" :
- this include that our global DB is automaticaly updated by every single registration
- we have cross events data
- we can monitor engagement, loyalty
- we can detect low engaged people to be proactive in the communication with them before they leave the association
- we can provide detailed data about quality, quantity and interest of our community to our potential sponsors
--> fully integrated with no import / export / excel skills (and time spent)
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Satisfied Customer
Bewertet am 26.3.2019
I am not the one on my team that builds the websites, but i do utilize it daily for reporting and...
I am not the one on my team that builds the websites, but i do utilize it daily for reporting and assist with editing prior to going live. Happy with the experience.
Vorteile
It is a simple software that is easy to navigate and use on a daily basis. It has all the features for what a meeting planner needs for their programs.
Nachteile
I do not have any negative comments at this time.
- Branche: Eventservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Event Registration
Bewertet am 26.3.2019
Really great! I am with an account manager that is on top of it and takes care of me, that is half...
Really great! I am with an account manager that is on top of it and takes care of me, that is half the battle. Easy to set up a registration and easy to get help from the support team!
Vorteile
The developers of Aventri "get" what meeting planners need and have developed a platform that is easy to use. With the lack of time, I was looking for a registration system that was dependable and easy to set up. They did the "thinking" for me.
Nachteile
There are hidden gems and things you can do but unless you use it to the fullest you may not discover these. Aventri needs to better understand all the marketing initiatives that we have as media companies at our disposal and find a way to work these into the system. Example: Conversion Pixel which tracks registrations via Google for Google advertising. Needed to place the pixel on the confirmation but no way to do this after talking with Support many times. We ended up doing Google tag manager instead. But it doesn't track the confirmations. Just a thought!
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
I'm thrilled with how easy eTouches has made my marketing life
Bewertet am 10.3.2016
I love how easy eTouches is to use, in all aspects. It's incredibly intuitive and user friendly, it...
I love how easy eTouches is to use, in all aspects. It's incredibly intuitive and user friendly, it meets every need that we have from setting up registrations, to marketing events, and syncing it back to our Salesforce database. It's an essential part of every event and program that we run and helps our small staff get things done efficiently, quickly, and produce really high-level materials.
There are some additional features that I would like, but I've been able to submit those needs through the customer support portal and eTouches continually adds them to the development queue. They are always making updates to increase the functionality of the system.
Before we implemented eTouches we had a TON of problems customizing emails, getting them out, getting attendees to convert from viewing an email to registering for an event and sometimes they would try and register for an event but just give up because our old system was so difficult to use. With eTouches we've increased all of our metrics around our digital marketing, event registration, and attendance. We do a lot of events every year (over 60) and we have a team of 3 for all the marketing and event production, so our time is really valuable. eTouches has reduced the amount of time we need to spend working in the platform while increasing registrations and revenues from our events. eTouches has literally changed the way we do business and now we have more time to work on the business, rather than just in it.
This really is the most robust software on the market for event planning and management.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
An Accountant's Review
Bewertet am 15.3.2019
We can project accurate numbers and set realistic goals for successful events.
We can project accurate numbers and set realistic goals for successful events.
Vorteile
I am writing this review from an accounting standpoint. I enjoy the reporting function in Aventri. Seeing past event registration trends and comparing them to current year numbers helps our team stay on goal with our revenue related to registrations.
Nachteile
Some of the reports can be a little tricky to unpack, this could be because our team didn't set them up in the most ideal way though.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
It's Event Excellence
Bewertet am 26.7.2016
We use eTouches to give us all the functionality that we need to organize and execute our events....
We use eTouches to give us all the functionality that we need to organize and execute our events. eTouches integrates perfectly into our Marketing Automation platform which allows us to completely streamline all our business process.
Vorteile
It's a great solution because they focus on the aspects specific to events. They also offer a lot of connectivity into other systems, something a good marketing solution cannot do without.
Nachteile
There should be more people using this software. This would allow them to grow and develop even more functionality.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Excellent Platform and User-Friendly: The best way to manage events
Bewertet am 24.1.2016
It's an all-in-one event management module. We've been using etouches for a year now and it's worth...
It's an all-in-one event management module. We've been using etouches for a year now and it's worth to keep it as registration is process is made-easy. No difficulties on any integration and creating your entire registration process. They have a ready-to-use templates that you may use if you are not a "super-techy" person like me. Uncomplicated in terms of monitoring your registration process like generating attendee list, incomplete registration list and several other reports. They have also an option to pre-populate your registration system which is very useful to an organization like us, CEO Clubs Network so when our members/clients started the registration, after they enter their email addresses, the software will immediately fill in the other information in the system so our members will just click their chosen category and then they are done! You may also take advantage on the other services of the software like the emarketing and emobile and many more. They have excellent support team and expect a quick response when you submit a ticket. They have extensive knowledge base videos that are very helpful. All-in-all, we are very thankful to bump into this software it is really helping us manage our events well.
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Etouches made registration management easier.
Bewertet am 8.3.2018
User-friendly and good training materials. We also appreciated the customization capabilities.
User-friendly and good training materials. We also appreciated the customization capabilities.
Vorteile
We loved that etouches software allowed more freedom for us when working with registrations, and was really user friendly. We appreciated that it was easy to train all of our registration staff to use this platform on-site prior to a meeting. Additionally, the customer support and training materials were good for our needs.
Nachteile
Even more customer service would have been great. And adding more keyword searches when looking through the support materials.
- Branche: Computer-Software
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Nickel & dimed for a pieced together solution
Bewertet am 6.6.2019
Vorteile
The *promises* pre-purchase of ease of use, integration and transparency in pricing
Nachteile
Everything that was promised seemed to dissolve after the contract was signed. They've since changed their pricing model to line-item charge for modules promised as a holistic solution. I need dev help for every change I make and the redirects throughout the registration flow significantly hurt my attendee conversion.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
AFR has been working with Etouches for over 5 years now and it has been a 5 Star plus...
Bewertet am 11.2.2016
Style, quality and service define AFR Event Furnishings. We pride ourselves on being an event...
Style, quality and service define AFR Event Furnishings. We pride ourselves on being an event furniture rental partner that helps create exceptional, one-of-a-kind events for clients in Los Angeles, Las Vegas and nationwide. As part of our Marketing Campaign we produce several Showcase Events around the country and Etouches has been our Preferred On-line Registration partner for over 5 years now. We cannot express how thankful we are for the professionalism and the Quality of service that Etouches have provided to our team. The software made the registration process easy from start to finish. The platform was used for our invitations, sponsor recognition, on-line registration, attendee name tags as well as electronic check-in and several post-event reports. We were able to register thousands of attendees without any error thanks to the Etouches software and their expert team!!
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
e-touches = events made easy!
Bewertet am 14.3.2016
I only came on board to manage our event after invitations was sent out - I missed out on training...
I only came on board to manage our event after invitations was sent out - I missed out on training and the initial process.
After an hour of training I took over - it was painless. Once I was familiar with the basics of the system it was a pleasure to run the event!
Information/lists are available and correct
Online registrations a bit of a challenge - not e-touches though, registrants' mistakes (but very easy to sort out on e-touches)
Payments/refunds 100% manageable and accurate
Onsite registration - again, should be easy and accurate, except for registrants who changed places with others without prior heads up
Badge management was never as easy as with e-touches!
Lastly - there is always someone available to assist - whether a telephone call or an e-mail.
Thank you e-touches!
- Branche: Unternehmensberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Excellent Customer Service
Bewertet am 15.3.2019
Vorteile
Software has many great features though not overly intuitive how to use. Customer service is top notch.
Nachteile
Could be more intuitive to use. I spend more time then I would like looking for specific settings.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Conference Management Made Easy
Bewertet am 10.5.2014
etouches is an incredible powerful tool - perfect for collecting registrations, setting appointments...
etouches is an incredible powerful tool - perfect for collecting registrations, setting appointments, collecting excerpts for presentations and much, much more. We love the ability to integrate many parts of the planning process into one platform so we aren't learning and customizing several different platforms for our needs.
- Branche: Eventservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent Registration Solution for Today's Event Professional's Needs
Bewertet am 29.11.2016
TeccSociety's commitment to delivering cutting-edge and innovative event technology education and...
TeccSociety's commitment to delivering cutting-edge and innovative event technology education and solutions to event professionals continued this year. The TeccSociety management team conducted a thorough request for proposal (RFP) and determined that etouches would deliver the registration solution experience required based on our extensive scoping requirements. We were thrilled with the event set up support team servicing our account, and their ability to provide additional suggestions to enhance the data collection and user experience. Etouches is a Certified TeccPartner for good reason and we look forward to continuing to partner with them in the future.
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Quelle der Bewertung
Gesamtbewertung
etouches is super easy to use
Bewertet am 14.10.2014
etouches has been so wonderful for my first event! Since the software was created by event...
etouches has been so wonderful for my first event! Since the software was created by event planners, it is very very user friendly and has helped create a great website to register for our event!. I am not a super tech person, but I have found the site easy to navigate in order to create appealing and effective event and registration pages! Overall my experience with etouches has been wonderful!
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Customer Service is Great
Bewertet am 28.4.2014
I like etouches registration system, but I love their customer service. They are extremely...
I like etouches registration system, but I love their customer service. They are extremely responsive.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Etouches Platform
Bewertet am 25.4.2014
We have been using etouches platform for the last 3 years for our FRESH Conference. The user...
We have been using etouches platform for the last 3 years for our FRESH Conference. The user friendly platform allows you to "taste and play" in many different ways, without having a big software/technology knowledge.
