Kashoo Erfahrungen

I was able to score a deal on this software, but I had been looking for a new accounting software for sometimes. I just happened to be at the right place at the right time. I really like the bank syncing (which nearly all software provides) and the ability to add users (add your bookkeeping, accountant, etc) and limit their privileges.

Not really their fault, but the big player in this game is Quickbooks, and nearly all professionals know how to use QBs. It was a bit harder to find someone familiar with Kashoo, but after that hurdle was over, the software works pretty well.

Ease of use.
Customer service is good Everytime I need them.

No Android app. Ridiculous.
Needs dual layer security for login.

It's reliable, and stable, and it works with my older web browser ! It doesn't use too much flashy stuff, and it just keeps working. Many other web apps keep changing and need constant browser upgrades and a lot of maintenance. After that, I would say the overall simplicity, you can see everything from the top page, the user interface is not too deep or busy. The "back" buttons are very helpful, browser back buttons often get confused, or lose context. I'm an old-fashioned double-entry, journal and T-accounts type, but I have found that it is all really there, just sometimes called something else, or underneath something else. But once I found everything, I became productive in the system.

Not a con, but a feature suggestion - I'd like to have an inventory system, a parts database - is this available as an option, or is it there somewhere and I haven't found it ? I don't need anything too fancy, just part numbers and costs, I used to use a system that allowed me to keep a running average cost on items, because every time I made a purchase of an inventory item, it added to the total of parts on hand, and the total of cost for that item, and then also debited Cost of Goods Sold. At inventory reconciliation / period closing, I then did a journal transaction adjusting the parts left to an inventory asset account, at the average price, leaving Cost of Goods Sold representing the cost of the goods that actually left after purchase. Or it could be the other way around, going to inventory first and then getting adjusted to COGS, but I found that this way was most convenient, because most parts were purchased in order to make something to sell, and only certain items are ones I keep a surplus of, to weather availability issues (although that's more the norm right now). Right now I do the process described above manually.

I've been using this software for 5 books for about 5 years now. I'm not an accountant, and it's so well laid out that I really prefer this to any of the other systems I've tried. It's all put together for a entrepreneur to use easily.

Over the years I've needed support and help a few times, and each time I've had the issue resolved by a real person very quickly and easily.

Some of the book keepers need to get up to speed initially, but it doesn't take long.

Management of project expenses, payroll expenses & cashflow management are so simple to use with Kashoo.

Using invoicing system and tax implementation for countries outside US is not that friendly.

Customer support has been excellent. easy to use

invoices are the most important thing. They are how we present the Kashoo product to our customer. The invoicing needs more functionality. i.e.: I need to be able to delete a line or line items and I can not. Not being able to do this can make an invoice look sloppy.
if a client is tax exempt I have to make every line item a non tax item - better would be one bulk action, one button that says customer is tax exempt.
I would also like to see a quote or estimate option. If a client wants pricing, I need to send them an invoice. if the client decides not to go with us, that invoice is counted as income.

We started using this product because the first year was free through Liberty Tax Service. Additional account costs are attractive. So cost is what I like most about the product. I do like the layout/appearance of the P&L and Balance Sheet. Also like the Bank Connect feature.

Inability to get totals within the apps modules, limited reporting capabilities, unable to filter by date, name, detail, etc. Wish this product was a bit more robust, so that exporting to Excel wouldn't be necessary.

The online program doesn't need to update and lost the information.
I can attach imporant document in the entry and keep there.

-Report where shows a detail of accounts payables and accounts receivable.

It’s very user friendly, fairly priced and always available

Email function needs fixing (can’t send email invoice without getting rid of > this at the end of address ) in field. Reporter problem to no avail
Also, it would be nice it store scans or have a folder on customers. Otherwise, very good.

If I would be a good bookkeeper, and do it monthly it would be a snap. It is well organized. Some things I do find difficult, and find that the support can be a rather long wait to receive. Example. Have been doing GST return quarterly manually, and can't figure out how to input it. Have had no resolution from helpdesk yet. But will work on it when I return from World Championships end of the month

The support online is good, but the hours of service not great. Would prefer noon till 9 weekdays and hours on Saturday/Sunday as well. Which is when I often work on books.

Kashoo is simple and intuitive. They also have an amazing help department and put out teaching webinars quite often. It has everything I need as the big powerhouse SaaS, but no where near their ridiculous pricing.

I had no problems at all with anything. I didn't know how to perform a function and their help desk sent me screen shots and support. Great team!

Ease and affordablitiy

I need to learn more about the software, but it is my own time I need to manage.

I used this software for a year for my small business. It's a simple form field way to do your accounting as opposed to using spreadsheets. It also has a nice mobile application to accompany the desktop application so you can easily upload photos.
I like being able to attach digital photos of receipts to entries the most.

In the end, I felt like I could save the money and just use spreadsheets again to do my accounting. Because filling in the form fields was basically the same as filling in cells of a spreadsheet I didn't feel like it was worth it just for the photo upload functionality. I'm sure it has other features that I just never looked into using but my small business is so basic I never got around to seeing the other offerings.

Very user-friendly and apt for small business use. We use it for one of our new online business. Sync with our local bank and we love the users invite feature where shareholders and our accountant can 'collaborate' easily, even when using ios app.

If only Kashoo has the tracked invoicing and reminders feature, that will be great.