Zoho Expense Erfahrungen

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1071 Bewertungen

- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Cost-effective feature rich expense management solution
Bewertet am 8.3.2024
So far the experience has been very positive - good product supported by a friendly team
So far the experience has been very positive - good product supported by a friendly team
Vorteile
- Ease of use, ease of set-up, robust functionality
- Knowledge and support of the per diem process
- Active user v. inactive user pricing model.
Nachteile
- we were confused between expense types and expense categories and credit card integration became a little complex and support for this area was not as strong
In Betracht gezogene Alternativen
Unanet ERP GovCon, Emburse Expense Professional (formerly Certify Expense), Rippling und FyleWarum Zoho Expense gewählt wurde
cost and user license structure made Unanet too expensive for our organizationGründe für den Wechsel zu Zoho Expense
Zoho had the best cost v. functionality mix- Branche: Lebensmittelproduktion
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Trial and evaluation
Bewertet am 23.4.2024
Vorteile
The demo was well presented, and we will be moving forward with the system. It fits our needs, and it simple to use, and flexible. There are things you can customize.
Nachteile
It is not clear how to connect with the credit card. We are moving forward, and dealing with this connection at the moment of implementation.
In Betracht gezogene Alternativen
ExpensifyGründe für den Wechsel zu Zoho Expense
Can produce budget vs actual reports to keep track of expending.- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Thank you Zoho
Bewertet am 4.12.2024
Vorteile
ease of receipt scanning and autoscan features!
Nachteile
it has a bit too many features for my simpler needs, which can sometimes challenge usability // when i was in cambodia and all receipts had both USD and cambodian riel prices listed, zoho sometimes read it as Hong Kong Dollars?
- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Great tool to track and store receipts
Bewertet am 10.1.2023
I love the idea of being able to easily capture my receipts and have them backed up and integrated...
I love the idea of being able to easily capture my receipts and have them backed up and integrated with my Zoho Books. I did find it a little bit tricky to use and I did end up duplicating expenses that I was unable to rectify - not on the app or on my Zoho Books. So perhaps find some vides on how to use it correctly before it causes a problem in your accounts
Vorteile
I love how easy it is to capture reciepts and expenses and that it links up to my Zoho Books so it only needs to be captured once. I love the approval feature for employees and the reimbursements too - it just makes admin much easier.
Nachteile
As a beginner, I found it a bit tricky to use. I am not an accountant and am just starting to manage my business accounts better, and I just found that the jargon of the software was not that straightforward. I ended up with a problem on my main Zoho Books because of logging the receipts incorrectly and some were duplicated which caused some confusion.
Antwort von Zoho
Hi Tracy,
Thank you for sharing your valuable feedback.
We would like to provide you with an in depth training to make use of Zoho Expense more effectively. Also, we would be going through the configurations that you have done and make sure that everything is properly set up. Please send an email to <support@zohoexpense.com> with more details so that we can get in touch with you.
Awaiting your response.
Regards,
Nikhil Raj T - Zoho Expense
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Zoho Expense for the WIN
Bewertet am 19.11.2024
Pretty happy right now. As we continue using it and understanding everything that it can do, I...
Pretty happy right now. As we continue using it and understanding everything that it can do, I think it will help the company stay on budget!
Vorteile
The ability for the receipt scan and not having to keep up with all of them!
Nachteile
Still getting used to some of the functions but there isn't anything that I hate or can't adjust how I do something.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Zoho review
Bewertet am 2.10.2024
The system is robust and simple to use, a powerful combination for business.,
The system is robust and simple to use, a powerful combination for business.,
Vorteile
The system is simple and effective, in comparison to other tools deliver much more with much less costs and complications.
Nachteile
The system is robust and simple to use, a powerful combination for business.,
In Betracht gezogene Alternativen
SAP ConcurGründe für den Wechsel zu Zoho Expense
Price and usage, The system is robust and simple to use, a powerful combination for business.,- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Zoho Expense
Bewertet am 2.12.2024
we used it for all our expenses for reimbursements
we used it for all our expenses for reimbursements
Vorteile
capture photos of receipts well. that's about it
Nachteile
Repeated notifications. too many notifications on a daily basis.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Expense Management with excellent automation
Bewertet am 10.12.2024
It is an excellent tool to simplify expense tracking and automate approvals, its mobile app and...
It is an excellent tool to simplify expense tracking and automate approvals, its mobile app and automation features are really good.
Vorteile
Effortless Expense Tracking with convenient mobile app.
Nachteile
complex setup for new users and overwhelming interface
- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great app for submitting work expenses
Bewertet am 9.1.2025
Vorteile
Zoho is an easy to use to effectively submit expenses.
Nachteile
I haven't come across any issues as of yet.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Awesome App
Bewertet am 5.12.2024
Extremely great, very easy to use and hands on.
Extremely great, very easy to use and hands on.
Vorteile
User Friendly hands on and way easy to use.
Nachteile
Nothing dont have any issues at the moment.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
excellent value, full featured expense managment
Bewertet am 27.8.2024
Vorteile
excellent OCR
Minimal manual entry
excellent integration with books
extremely cost-effective
trip planning really good for authorisations
Nachteile
slightly convoluted onboarding
reconciliation process for company debit card expenses is complicated but fine once it is understood
trip planning could be templated to make life easier
Warum Zoho Expense gewählt wurde
value and better UI, the mobile app expense process was simplerZuvor genutzte Software
RydooGründe für den Wechsel zu Zoho Expense
UI, OCR capability and cost per user are better- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy to use and Convenient
Bewertet am 22.8.2024
Love it! Very easy to use and it makes tracking so much easier for reimbursement.
Love it! Very easy to use and it makes tracking so much easier for reimbursement.
Vorteile
Scanning or emailing a credit card receipt and splitting it between people or facilities is so convenient!
Nachteile
I wish it would split the amounts automatically without me having to play with the amounts to try and get it to balance.
In Betracht gezogene Alternativen
ExpensifyGründe für den Wechsel zu Zoho Expense
The Zoho platform seemed to have more in terms of need.- Branche: Import und Export
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
ZOHO Expense
Bewertet am 27.11.2023
The Zoho expense is easy to use, fast to start up and it could help to improve the operation...
The Zoho expense is easy to use, fast to start up and it could help to improve the operation efficiency for proceed claims
Vorteile
The AI for identify the receipt content is high and it save the time for typing the description of the receipt
Nachteile
There are only three receipts is allow to upload in one go. Hope it could accept more receipts file upload
- Branche: Großhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
A technology that actually makes things faster.
Bewertet am 22.3.2024
Overall, it's a simple, highly funal software with great layout and quite intuitive. I can't think...
Overall, it's a simple, highly funal software with great layout and quite intuitive. I can't think of anything I would imporve upon except Maybe make it so we can import our company logos or taylor a colour theme.
Vorteile
Whats not to like, A simple mobile app that takes a clear and concise image of the reciept, it learns as you enter reciepts and as you process them so that the next photo import comes in with better information. Wow. Simple to find and edit and submit, great reminders thatyou have expenses not yet submitted.
Nachteile
At first I thought it was cumbersome, but quickly learned the software just needs to learn enough to be extremely practical.
Antwort von Zoho
Hi,
Thank you for taking the time to review Zoho Expense and sharing your feedback.
We agree that using the mobile application is the best way to Autoscan receipts and report your expenses on time.
You will be able to upload your logo directly from the web application. 'Admin View'>'Settings'>'Organization Profile'>'Upload logo' and upload your company's logo. We will also definitely work on having more theme options in future.
Assuring you our best service at all times.
Regards,
Thanga - Zoho Expense
- Branche: Hochschulbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Transform Bill Management with precision
Bewertet am 22.8.2024
can put my overall experience in a couple of words as it is a user-friendly platform. I am a big...
can put my overall experience in a couple of words as it is a user-friendly platform. I am a big fan of their feature to upload bills to Zoho and the amazing thing about it is that it scans each and everything from the bill, very clearly like the transaction number, amount, name of the payer, date and time etcetera. So, I can say that it is one of the best expense management tools
Vorteile
There are a lot of features in Zoho Expense however, the most liked feature of Zoho Expense is Zoho Extension which allows you to take screenshots from emails or messages and those screenshots get directly uploaded to zoho. It's also a feature that can exclude a personal transaction, automatically remember the expense, and remove it automatically. Travel expenses can be added based on mileage and per diem
Nachteile
I like everything in Zoho expenses except the reporting part which is not very customizable. It's user-friendly, however, for someone new who could get confused by the interface because it could be complex for beginners. mobile is not properly synced with the tool.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy to Use
Bewertet am 17.4.2024
Pretty good. No real complaints. There was one issue and I was able to chat and fix it right away.
Pretty good. No real complaints. There was one issue and I was able to chat and fix it right away.
Vorteile
It is easy to use. If you get caught up start a chat and they are super responsive to correct the issue.
Nachteile
The fact that I have to login separately from Books and pay separately from Books. I thought it would be linked together.
Antwort von Zoho
Hi,
Thank you for taking the time to review Zoho Expense and sharing your feedback.
We are glad that you find our chat support superhelpful. Zoho Books is our accounting solution for bookkeeping needs. However, all the expenses which you approve in Zoho Expense will be pushed into Zoho Books provided the organization ID's of both your Zoho Books and Expense are same.
If you need any help regarding the integration, Please drop an email to <support[at]zohoexpense[dot]com> or initiate a chat. This would help us to assist you further.
Assuring you our best service at all times.
Regards,
Thanga - Zoho Expense
- Branche: Sport
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Zoho Expense is Worth Trying
Bewertet am 1.10.2024
In the limited time I have had with Zoho Expense, I have found it to be immensely helpful in...
In the limited time I have had with Zoho Expense, I have found it to be immensely helpful in tracking expenses and being able to keep them organized. Moreover, I have used Zoho to save time and headache when it comes to tracking expenses across multiple categories and periods of time.
Vorteile
This software makes for easy uploading and compiling of receipts, as well as generation of expense reports. In addition, it allows for easy expense tracking, especially over specified business periods. When expenses start to add up and fall into different facets, the app makes it easier to separate into categories. Producing reports makes it much easier to file taxes.
Nachteile
With uploading/linking a specific card, it takes a long time and can be difficult to sift through credit card statements to find pertinent expenses. At times, the portal takes a long time and can produce error or timing out.
- Branche: Verpackung und Container
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great but costly compared to other services
Bewertet am 12.3.2024
Seamless, accurate and clutterfree are a few adjectives I may use to describe my UI experience with...
Seamless, accurate and clutterfree are a few adjectives I may use to describe my UI experience with ZoHo Expense. The only factor I don't like is the cost of it. Maybe there could be a free solution that allows only particular expenses/costs reports to be generated, rather than paying for the full features, which I don't use at all.
Vorteile
ZoHo Expense has great features for micro to mega businesses.
Nachteile
I personally use it to maintain costs and expenses reports, which is almost a free feature with many other platforms. I would like it to be free for me, since I already use their paid version of ecommerce platform.
- Branche: Öl & Energie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Happy customer
Bewertet am 7.8.2024
Vorteile
great template to ensure compliance to local tax authority
Nachteile
Flexibility to modify template to suite needs
- Branche: Telekommunikation
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Claims and Expense platform rolled into 1.
Bewertet am 24.12.2023
Overall a pleasant experience with Zoho Expense - the experience itself is superb!
Overall a pleasant experience with Zoho Expense - the experience itself is superb!
Vorteile
I particularly like the mobility features whereby on the go I can request via mobile and ipad. One of the awesome features as well is it’s transparency on approval flow.
Nachteile
Not entirely a “con” but would love to see its capability on Ai i.e. if i uploaded a receipt automatically it will fill out the relevant fields such as merchant name and amount to be reimbursed.
- Branche: Bau
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Glad to have found it
Bewertet am 26.11.2024
Vorteile
Easy to figure out interface. Also great that it can be accessed on mobile app and web.
Nachteile
Can't make individual receipts full page
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Zoho Expense - Clean functional UI
Bewertet am 15.1.2024
Vorteile
Zoho Expense provides a clean intuitive UI, that is bug free and easy to use across desktop and mobile.
While this may seem basic, I've used a number of expense management solutions that don't manage to get the basics right.
Getting it up and running was easy, although we aren't using any integrations at this point, which is normally where the challenges arise.
When you add on that the categorization algorithms seem to learn quickly, and the error rate on OCR is low, it all adds up to a great expense management solution.
Nachteile
While the initial trial period is great, working out which plan to land on could be easier if it was possible to explicitly trial the different plan levels.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
EXCELLENT!
Bewertet am 23.12.2023
EXCELLENT AND VERY EASY TO MANAGE MY EXPENSES. I CAN EASILY SEE THE REPORTS>
EXCELLENT AND VERY EASY TO MANAGE MY EXPENSES. I CAN EASILY SEE THE REPORTS>
Vorteile
EASY TO NAVIGATE VIA PHONE OR LAPTOP. FRIENDLY USER AS WELL. I CAN EASILY MONITOR MY EXPENSES PERSONAL OR BUSINESS.
Nachteile
I HAVE NOTHING TO DISLIKE ABOUT IT. I AM SO FAR SATISFIED WITH THE SYSTEM.

- Branche: Hausmeisterservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great payroll option
Bewertet am 22.10.2024
Vorteile
Efficient user friendly interface and easy to manage
Nachteile
There was nothing I didn’t like about Zoho expense
- Branche: Möbel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Zoho Review Credit Card Reconciliation
Bewertet am 30.8.2024
Support has been great and it meets our needs
Support has been great and it meets our needs
Vorteile
Ease of set-up. Matches data from the credit card company quickly and accurately.
Nachteile
It takes a while to get used to the navigation. There is alot there and alot of power.