Zoho Expense

4,6 (1.071)
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4,6 /5
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Preis-Leistungs-Verhältnis
4,6/5
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4,5/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,5/5

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1071 Bewertungen

Ted
Ted
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Cost-effective feature rich expense management solution

Bewertet am 8.3.2024

So far the experience has been very positive - good product supported by a friendly team

So far the experience has been very positive - good product supported by a friendly team

Vorteile

- Ease of use, ease of set-up, robust functionality
- Knowledge and support of the per diem process
- Active user v. inactive user pricing model.

Nachteile

- we were confused between expense types and expense categories and credit card integration became a little complex and support for this area was not as strong

Warum Zoho Expense gewählt wurde

cost and user license structure made Unanet too expensive for our organization

Gründe für den Wechsel zu Zoho Expense

Zoho had the best cost v. functionality mix
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Trial and evaluation

Bewertet am 23.4.2024

Vorteile

The demo was well presented, and we will be moving forward with the system. It fits our needs, and it simple to use, and flexible. There are things you can customize.

Nachteile

It is not clear how to connect with the credit card. We are moving forward, and dealing with this connection at the moment of implementation.

In Betracht gezogene Alternativen

Expensify

Gründe für den Wechsel zu Zoho Expense

Can produce budget vs actual reports to keep track of expending.
Luna
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Thank you Zoho

Bewertet am 4.12.2024

Vorteile

ease of receipt scanning and autoscan features!

Nachteile

it has a bit too many features for my simpler needs, which can sometimes challenge usability // when i was in cambodia and all receipts had both USD and cambodian riel prices listed, zoho sometimes read it as Hong Kong Dollars?

Tracy
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Great tool to track and store receipts

Bewertet am 10.1.2023

I love the idea of being able to easily capture my receipts and have them backed up and integrated...

I love the idea of being able to easily capture my receipts and have them backed up and integrated with my Zoho Books. I did find it a little bit tricky to use and I did end up duplicating expenses that I was unable to rectify - not on the app or on my Zoho Books. So perhaps find some vides on how to use it correctly before it causes a problem in your accounts

Vorteile

I love how easy it is to capture reciepts and expenses and that it links up to my Zoho Books so it only needs to be captured once. I love the approval feature for employees and the reimbursements too - it just makes admin much easier.

Nachteile

As a beginner, I found it a bit tricky to use. I am not an accountant and am just starting to manage my business accounts better, and I just found that the jargon of the software was not that straightforward. I ended up with a problem on my main Zoho Books because of logging the receipts incorrectly and some were duplicated which caused some confusion.

Antwort von Zoho

Hi Tracy,

Thank you for sharing your valuable feedback.

We would like to provide you with an in depth training to make use of Zoho Expense more effectively. Also, we would be going through the configurations that you have done and make sure that everything is properly set up. Please send an email to <support@zohoexpense.com> with more details so that we can get in touch with you.

Awaiting your response.

Regards,
Nikhil Raj T - Zoho Expense

Brandy
Gesamtbewertung
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Zoho Expense for the WIN

Bewertet am 19.11.2024

Pretty happy right now. As we continue using it and understanding everything that it can do, I...

Pretty happy right now. As we continue using it and understanding everything that it can do, I think it will help the company stay on budget!

Vorteile

The ability for the receipt scan and not having to keep up with all of them!

Nachteile

Still getting used to some of the functions but there isn't anything that I hate or can't adjust how I do something.

Danillo
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Zoho review

Bewertet am 2.10.2024

The system is robust and simple to use, a powerful combination for business.,

The system is robust and simple to use, a powerful combination for business.,

Vorteile

The system is simple and effective, in comparison to other tools deliver much more with much less costs and complications.

Nachteile

The system is robust and simple to use, a powerful combination for business.,

In Betracht gezogene Alternativen

SAP Concur

Gründe für den Wechsel zu Zoho Expense

Price and usage, The system is robust and simple to use, a powerful combination for business.,
Liberato
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Zoho Expense

Bewertet am 2.12.2024

we used it for all our expenses for reimbursements

we used it for all our expenses for reimbursements

Vorteile

capture photos of receipts well. that's about it

Nachteile

Repeated notifications. too many notifications on a daily basis.

George
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Expense Management with excellent automation

Bewertet am 10.12.2024

It is an excellent tool to simplify expense tracking and automate approvals, its mobile app and...

It is an excellent tool to simplify expense tracking and automate approvals, its mobile app and automation features are really good.

Vorteile

Effortless Expense Tracking with convenient mobile app.

Nachteile

complex setup for new users and overwhelming interface

Nicholas
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great app for submitting work expenses

Bewertet am 9.1.2025

Vorteile

Zoho is an easy to use to effectively submit expenses.

Nachteile

I haven't come across any issues as of yet.

Miriam
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Awesome App

Bewertet am 5.12.2024

Extremely great, very easy to use and hands on.

Extremely great, very easy to use and hands on.

Vorteile

User Friendly hands on and way easy to use.

Nachteile

Nothing dont have any issues at the moment.

piers
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

excellent value, full featured expense managment

Bewertet am 27.8.2024

Vorteile

excellent OCR
Minimal manual entry
excellent integration with books
extremely cost-effective
trip planning really good for authorisations

Nachteile

slightly convoluted onboarding
reconciliation process for company debit card expenses is complicated but fine once it is understood
trip planning could be templated to make life easier

In Betracht gezogene Alternativen

Expensify, QuickBooks Online und Xero

Warum Zoho Expense gewählt wurde

value and better UI, the mobile app expense process was simpler

Zuvor genutzte Software

Rydoo

Gründe für den Wechsel zu Zoho Expense

UI, OCR capability and cost per user are better
Joshua
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to use and Convenient

Bewertet am 22.8.2024

Love it! Very easy to use and it makes tracking so much easier for reimbursement.

Love it! Very easy to use and it makes tracking so much easier for reimbursement.

Vorteile

Scanning or emailing a credit card receipt and splitting it between people or facilities is so convenient!

Nachteile

I wish it would split the amounts automatically without me having to play with the amounts to try and get it to balance.

In Betracht gezogene Alternativen

Expensify

Gründe für den Wechsel zu Zoho Expense

The Zoho platform seemed to have more in terms of need.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Import und Export
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

ZOHO Expense

Bewertet am 27.11.2023

The Zoho expense is easy to use, fast to start up and it could help to improve the operation...

The Zoho expense is easy to use, fast to start up and it could help to improve the operation efficiency for proceed claims

Vorteile

The AI for identify the receipt content is high and it save the time for typing the description of the receipt

Nachteile

There are only three receipts is allow to upload in one go. Hope it could accept more receipts file upload

Jeff
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

A technology that actually makes things faster.

Bewertet am 22.3.2024

Overall, it's a simple, highly funal software with great layout and quite intuitive. I can't think...

Overall, it's a simple, highly funal software with great layout and quite intuitive. I can't think of anything I would imporve upon except Maybe make it so we can import our company logos or taylor a colour theme.

Vorteile

Whats not to like, A simple mobile app that takes a clear and concise image of the reciept, it learns as you enter reciepts and as you process them so that the next photo import comes in with better information. Wow. Simple to find and edit and submit, great reminders thatyou have expenses not yet submitted.

Nachteile

At first I thought it was cumbersome, but quickly learned the software just needs to learn enough to be extremely practical.

Antwort von Zoho

Hi,

Thank you for taking the time to review Zoho Expense and sharing your feedback.

We agree that using the mobile application is the best way to Autoscan receipts and report your expenses on time.

You will be able to upload your logo directly from the web application. 'Admin View'>'Settings'>'Organization Profile'>'Upload logo' and upload your company's logo. We will also definitely work on having more theme options in future.

Assuring you our best service at all times.

Regards,
Thanga - Zoho Expense

Manish
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Transform Bill Management with precision

Bewertet am 22.8.2024

can put my overall experience in a couple of words as it is a user-friendly platform. I am a big...

can put my overall experience in a couple of words as it is a user-friendly platform. I am a big fan of their feature to upload bills to Zoho and the amazing thing about it is that it scans each and everything from the bill, very clearly like the transaction number, amount, name of the payer, date and time etcetera. So, I can say that it is one of the best expense management tools

Vorteile

There are a lot of features in Zoho Expense however, the most liked feature of Zoho Expense is Zoho Extension which allows you to take screenshots from emails or messages and those screenshots get directly uploaded to zoho. It's also a feature that can exclude a personal transaction, automatically remember the expense, and remove it automatically. Travel expenses can be added based on mileage and per diem

Nachteile

I like everything in Zoho expenses except the reporting part which is not very customizable. It's user-friendly, however, for someone new who could get confused by the interface because it could be complex for beginners. mobile is not properly synced with the tool.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to Use

Bewertet am 17.4.2024

Pretty good. No real complaints. There was one issue and I was able to chat and fix it right away.

Pretty good. No real complaints. There was one issue and I was able to chat and fix it right away.

Vorteile

It is easy to use. If you get caught up start a chat and they are super responsive to correct the issue.

Nachteile

The fact that I have to login separately from Books and pay separately from Books. I thought it would be linked together.

Antwort von Zoho

Hi,

Thank you for taking the time to review Zoho Expense and sharing your feedback.

We are glad that you find our chat support superhelpful. Zoho Books is our accounting solution for bookkeeping needs. However, all the expenses which you approve in Zoho Expense will be pushed into Zoho Books provided the organization ID's of both your Zoho Books and Expense are same.

If you need any help regarding the integration, Please drop an email to <support[at]zohoexpense[dot]com> or initiate a chat. This would help us to assist you further.

Assuring you our best service at all times.

Regards,
Thanga - Zoho Expense

Viraj
Gesamtbewertung
  • Branche: Sport
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Zoho Expense is Worth Trying

Bewertet am 1.10.2024

In the limited time I have had with Zoho Expense, I have found it to be immensely helpful in...

In the limited time I have had with Zoho Expense, I have found it to be immensely helpful in tracking expenses and being able to keep them organized. Moreover, I have used Zoho to save time and headache when it comes to tracking expenses across multiple categories and periods of time.

Vorteile

This software makes for easy uploading and compiling of receipts, as well as generation of expense reports. In addition, it allows for easy expense tracking, especially over specified business periods. When expenses start to add up and fall into different facets, the app makes it easier to separate into categories. Producing reports makes it much easier to file taxes.

Nachteile

With uploading/linking a specific card, it takes a long time and can be difficult to sift through credit card statements to find pertinent expenses. At times, the portal takes a long time and can produce error or timing out.

Nikhil
Gesamtbewertung
  • Branche: Verpackung und Container
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great but costly compared to other services

Bewertet am 12.3.2024

Seamless, accurate and clutterfree are a few adjectives I may use to describe my UI experience with...

Seamless, accurate and clutterfree are a few adjectives I may use to describe my UI experience with ZoHo Expense. The only factor I don't like is the cost of it. Maybe there could be a free solution that allows only particular expenses/costs reports to be generated, rather than paying for the full features, which I don't use at all.

Vorteile

ZoHo Expense has great features for micro to mega businesses.

Nachteile

I personally use it to maintain costs and expenses reports, which is almost a free feature with many other platforms. I would like it to be free for me, since I already use their paid version of ecommerce platform.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Happy customer

Bewertet am 7.8.2024

Vorteile

great template to ensure compliance to local tax authority

Nachteile

Flexibility to modify template to suite needs

John Epok
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Claims and Expense platform rolled into 1.

Bewertet am 24.12.2023

Overall a pleasant experience with Zoho Expense - the experience itself is superb!

Overall a pleasant experience with Zoho Expense - the experience itself is superb!

Vorteile

I particularly like the mobility features whereby on the go I can request via mobile and ipad. One of the awesome features as well is it’s transparency on approval flow.

Nachteile

Not entirely a “con” but would love to see its capability on Ai i.e. if i uploaded a receipt automatically it will fill out the relevant fields such as merchant name and amount to be reimbursed.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Glad to have found it

Bewertet am 26.11.2024

Vorteile

Easy to figure out interface. Also great that it can be accessed on mobile app and web.

Nachteile

Can't make individual receipts full page

Andrew
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Zoho Expense - Clean functional UI

Bewertet am 15.1.2024

Vorteile

Zoho Expense provides a clean intuitive UI, that is bug free and easy to use across desktop and mobile.

While this may seem basic, I've used a number of expense management solutions that don't manage to get the basics right.

Getting it up and running was easy, although we aren't using any integrations at this point, which is normally where the challenges arise.

When you add on that the categorization algorithms seem to learn quickly, and the error rate on OCR is low, it all adds up to a great expense management solution.

Nachteile

While the initial trial period is great, working out which plan to land on could be easier if it was possible to explicitly trial the different plan levels.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

EXCELLENT!

Bewertet am 23.12.2023

EXCELLENT AND VERY EASY TO MANAGE MY EXPENSES. I CAN EASILY SEE THE REPORTS>

EXCELLENT AND VERY EASY TO MANAGE MY EXPENSES. I CAN EASILY SEE THE REPORTS>

Vorteile

EASY TO NAVIGATE VIA PHONE OR LAPTOP. FRIENDLY USER AS WELL. I CAN EASILY MONITOR MY EXPENSES PERSONAL OR BUSINESS.

Nachteile

I HAVE NOTHING TO DISLIKE ABOUT IT. I AM SO FAR SATISFIED WITH THE SYSTEM.

Morgan
Morgan
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great payroll option

Bewertet am 22.10.2024

Vorteile

Efficient user friendly interface and easy to manage

Nachteile

There was nothing I didn’t like about Zoho expense

Jeff
Gesamtbewertung
  • Branche: Möbel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Zoho Review Credit Card Reconciliation

Bewertet am 30.8.2024

Support has been great and it meets our needs

Support has been great and it meets our needs

Vorteile

Ease of set-up. Matches data from the credit card company quickly and accurately.

Nachteile

It takes a while to get used to the navigation. There is alot there and alot of power.