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448 Bewertungen

- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great for scheduling staff in the restaurant industry
Bewertet am 14.1.2019
I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is...
I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is incredible useful and negates the need to figure out scheduling most weeks. All employees can submit their availability and I can schedule them badsed off of this availability without thinking to check because it bars me from scheudling people outside of their approved availability. No more scheduling issues!
Vorteile
Intuitive User interface
Easy to add new users
Great scheduling utility
incredible for contacting staff on a large scale
Has a mobile app that users can use
Nachteile
The mobile app costs money so most of my staff refuses to download this app which sends them push notifications in the event I need to contact them all. I believe that since we are already paying to use the software this app should be free to download. Without a login the application is useless so the fact you need to pay to download the app is very ridiculous.

- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Hotschedules is so easy to use
Bewertet am 4.11.2021
Vorteile
Hotschedules changed the restaurant industry when it came out. I have worked in the industry for over 10 years, so when this software came out. It really changed the industry. Before we would have to wait for a photo of our schedules and sometimes we would miss our shifts or getting our shifts covered was so difficult. When hotschedules came out , you never wondered when your shift was. You are reminded when you have a shift and if you need a shift covered you simply post it up. It is a secure way to have everyone feel accountable and be accountable for work.
Nachteile
The only thing I had a trouble with when I first started using hotschedules was understanding how to update my availability for work but once someone showed me its a no brainer.

- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
HotSchedules eliminates any excuse for missing shifts!
Bewertet am 26.3.2019
HotSchedules is the only scheduling software I've seen that meets the needs of the many workplaces...
HotSchedules is the only scheduling software I've seen that meets the needs of the many workplaces I've been a part of!
Vorteile
I have found that HotSchedules solves the ever-present problem in any workplace: "I didn't know I was scheduled!" Even when employees swap shifts or take another employee's shift, the software shows them that they maintain ownership of their originally assigned shifts until manager approval.
Nachteile
The fact that users have to pay to download the app on their smartphones is challenging. Although the workplace pays for the software, employees have to pay to get the software on their cellphones. This problem is compounded by the fact that the website doesn't have a very interactive design, much unlike the app, so employees often have to get the app to have a decent experience using HotSchedules.
Antwort von Fourth
Thank you for the review Alainna, really appreciate you taking the time. Please don't hesitate to reach out to Customer Care with any questions or issues you may have down the road.

- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
All in one scheduler and social exchange
Bewertet am 13.11.2019
Vorteile
Users can be grouped into categories based on department, allowing for effective communication without clutter. Also users' title and contact information is kept in a master directory readily available to other users. Another great feature is push notifications regarding company announcements, published schedules, and schedule changes. No need to constantly check the app for changes.
Nachteile
There is no free version of the app, which could be problematic for some employees. Although not expensive, some users don't like to pay for an app to view their schedule.

- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
The best way to post work schedules
Bewertet am 28.8.2018
I have thoroughly enjoyed using the app, and it has allowed me to take opportunities that have made...
I have thoroughly enjoyed using the app, and it has allowed me to take opportunities that have made me additional money I otherwise would not have known about. I recommend the app to my other coworkers, as it is only a dollar or two one time and you never have to worry about losing your schedule or wondering when all your shifts are.
Vorteile
I can access my work schedule whenever I want because it is both a website and an app. It not only tells you what your schedule is, but allows you to see who else you are working with. This is beneficial if you are trying to adjust your schedule for time off so you know exactly who is available and who is not, which saves a lot of time.
Nachteile
If you have marked yourself as unavailable it should flag someone from being able to add you to the schedule in that slot so that the person creating the schedule realizes they have made an error.
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Great Software for Restaurant Employees
Bewertet am 18.11.2022
Vorteile
I like how this software has all of the features needed for restaurant scheduling. You can view who is working each shift and be notified when the schedule is created. It also makes it easy to request time off without having to talk to somebody.
Nachteile
I haven't encountered any problems with this software so far.

- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
HotSchedules
Bewertet am 16.8.2018
Vorteile
This program was super easy to use and I enjoyed the level of communication
Nachteile
The only thing that was no fun was when I would be half way though a schedule and something would go wrong and I would loose my work

- Branche: Restaurants
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Good program.
Bewertet am 15.6.2018
Easy access to schedules and daily notes. The forecasting is amazing with everything it considers.
Easy access to schedules and daily notes. The forecasting is amazing with everything it considers.
Vorteile
Easy use for employees, the web page navigation on a cell phone works well. The app is definitely a plus.
Nachteile
Negation is hard to understand for upper management. Would like to be able to add daily notes on the schedule for events happening that day for the employees.

- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
HotSchedules has changed the game for us. Especially the integration with our POS system
Bewertet am 18.1.2018
Vorteile
Integration with our POS (sales and labor reporting), ease of use for managers and employees, wide variety of reporting, writing schedules takes no time at all
Nachteile
Messaging function (email notifications don't include what the actual message is), no longer have the ability to manually sync new employees from POS

- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Made working in the restaurant industry easier!
Bewertet am 17.12.2019
I definitely recommend it for those in the restaurant industry and for those setting up schedules....
I definitely recommend it for those in the restaurant industry and for those setting up schedules. It did help the shifts run smoothly.
Vorteile
It’s very helpful in the food service industry. When I previously worked as a server, the restaurant used this. It made trading shifts or picking up shifts much easier. The schedules were sent out weekly and it allowed trading shifts. It’s easy to read and use.
Nachteile
The most annoying thing about is the notifications. I think everyone gets all the notifications. So it’s notification overload.
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
This software is easy to use and a great way to communicate.
Bewertet am 8.8.2017
The largest benefit was time management. I have a lot more time to do other things that improve...
The largest benefit was time management. I have a lot more time to do other things that improve our guest's experience, which is the bottom line of my job.
Vorteile
The communication side of it is great. I have less meetings now that I can send out mass messages. The scheduler itself is top notch. I can move shifts around quickly using the quick keys and copying schedules is a snap. Having the freedom to do my schedule anywhere and being able to approve or deny schedule changes from my phone makes those decisions more informed. We use it to document all incidents good and bad on employees, so when an evaluation comes around you have all that information at your fingertips. It makes a great reservation scheduler. The roster report is the first thing I print out in the mornings to make sure everyone is here and where they are supposed to be and if they are not I have all the phone numbers on that sheet. The fact that it gives you the number of hours for everyone helps with creating budgets for the week.
Nachteile
My biggest complaint is that part of the expense for the is put on the employee. I know it's very little but some employees don't have a bank account or credit card and have trouble making the purchase. It seems to me that the revenue generated by that could be built into the cost of the software on the employer side.
- Branche: Restaurants
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Good Scheduler
Bewertet am 13.9.2018
Overall its very good. I don't have much issue with it, but the UI could be definitely be better.
Overall its very good. I don't have much issue with it, but the UI could be definitely be better.
Vorteile
Hotschedules won our business by having the best Aloha POS integration of all the companies we spoke with. Employees that are added to our system are automatically synced with Hotschedules so you can quickly begin adding them to the schedule. The integration also allows us to restrict employees from clocking in too early or late with saves labor and allows you to quickly identify the less punctual employees. Finally, the integration also pulls historical sales data from our POS and uses it to establish a good sales forecast that you can use to budget your labor accurately.
Nachteile
The app and website are just not as intuitive and streamline as I would like. Previously we had used PeopleMatter schedule, which had a much less cluttered and more user friendly interface. Hotschedules also starts to think it knows how to schedule better than the manager and will start adding "House Shifts" to your schedule that employees can pick up, which frustrates me when I really don't need that shift covered.
- Branche: Restaurants
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Hotschedules for restaurants
Bewertet am 21.7.2022
Great software. Not sure about the business model, we eventually paid more for a different software...
Great software. Not sure about the business model, we eventually paid more for a different software that has better customer service for issues.
Vorteile
Hotschedules was our go-to scheduling software for years in multiple restaurants, even as many more options came on the market. It was easy to use as a manager/scheduler & also for our staff
Nachteile
Hotschedules customer service was not quick to address issues but The price kept going up even as fixes weren’t betting put in place.
In Betracht gezogene Alternativen
7shiftsGründe für den Wechsel zu HotSchedules
I didn’t- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The Ease of Hotschedules
Bewertet am 15.6.2021
Overall has been a wonderful scheduling format for a large staff. It is used every day, regularly,...
Overall has been a wonderful scheduling format for a large staff. It is used every day, regularly, by all staff members from executive to employee. Would recommend to any business owner, as it saves time with many different features provided.
Vorteile
The mobile app is very user friendly, with it being easy to navigate for all individuals that are tech savvy AND those who are not. The quick access of information, ability to contact employees, and daily use in operations allow for high volume and fast paced environments to continue to be productive without the day being hindered in time and productivity.
Nachteile
The updates on occasion can result in removal of features that can sometimes be very helpful after being regularly used. Would like to see a communication piece from Hotschedules asking about latest updates and whether they are well liked by users.
- Branche: Essen & Trinken
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Hot for HotSchedules
Bewertet am 16.6.2020
Over all hot schedules is a solid platform that is definitely beneficial to a smooth running...
Over all hot schedules is a solid platform that is definitely beneficial to a smooth running operation as far as scheduling and management communication
Vorteile
Hot schedules makes scheduling different departments and coordinating everybody extremely easy. The platforms are easy to understand and can be accessed by anyone given authority to use the system.
Nachteile
The system allows for people to request for time off and to make comments. One of the only downsides of this product was that employees talked last to management about scheduling and tried to do literally all of it through hot schedules which sometimes lead to some conflict Over all hot schedules is a solid platform that is definitely beneficial to a smooth running operation as far as scheduling and management communication goes
- Branche: Design
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Very convenient tool
Bewertet am 6.3.2019
Overall, our business couldn't function without HotSchedules. It makes scheduling easy for managers...
Overall, our business couldn't function without HotSchedules. It makes scheduling easy for managers and provides vital flexibility for employees. It might be overkill for small teams, but if you frequently schedule several people for many shifts each week, it's well worth the cost.
Vorteile
HotSchedules allows employees to trade shifts, pick up shifts, and see their schedules very easily. It makes managing personnel and schedules so much easier for managers, and it's great for the team to have added flexibility. Without HotSchedules, trading shifts can be a nightmare for both employee and manager alike.
Nachteile
The only con we've seen is that HotSchedules has built-in rejections for some requests. In theory, this is a great tool - if you don't meet the criteria to make the request, then it's automatically rejected. However, there are some manual workarounds, which means employees still make requests to the manager rather than via HotSchedules since they know there can be adjustments made. This really isn't a complaint of HotSchedules since it works as it's supposed to, but just a head's up that there will still be manual adjustments.
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
HotSchedules is a great way to keep track of your work week!
Bewertet am 15.5.2018
I used HotSchedules for two years while serving and loved the idea where you can swap, add and...
I used HotSchedules for two years while serving and loved the idea where you can swap, add and release shifts if desired.
Vorteile
I like that you can see your schedule for the week laid out in one spreadsheet. I also like that it gives you the option to do group messages with all of your coworkers and swap shifts if needed. This software offers a lot for your work scheduling and helps you stay organized and be flexible when you need to be.
Nachteile
I do not like that you have to pay for the app. I also do not like how hard it is to find someone's contact on the app and then be able to copy something like an email address or phone number. I wish HotSchedules also had a better notifications system in place.
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Not worth it
Bewertet am 7.12.2020
Vorteile
It was clunky and difficult to use. Did not work for mamy staff members
Nachteile
It waant intuitive to use. Felt that i needed a special certification just to get started.
In Betracht gezogene Alternativen
ClockSharkWarum HotSchedules gewählt wurde
[SENSITIVE CONTENT HIDDEN] choiceZuvor genutzte Software
HumanityGründe für den Wechsel zu HotSchedules
[SENSITIVE CONTENT HIDDEN] choice- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Hot Schedules is easy to use and they have great customer support.
Bewertet am 25.7.2018
The opportunity to review a company that I use everyday. This is a more professional way of...
The opportunity to review a company that I use everyday. This is a more professional way of reviewing a company to help them to know what they are doing right and to possibly fix what they are doing wrong.
Vorteile
Ease of scheduling . We use the messaging every night to update all on how the day went. If there are any questions their customer support is easy to get a hold of and the problem has been fixed before hanging up. We like employees hour's tracking to keep everyone at or below 40 hours a week.
Nachteile
I don't like having to sign in everytime I want to use it. We would like to connect this to our POS system to have other tracking capabilities but there are additional fees for that.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
HotSchedules
Bewertet am 6.6.2019
I would recommend Hot Schedules to any employer that has a lot of employees they are writing...
I would recommend Hot Schedules to any employer that has a lot of employees they are writing schedules for.
Vorteile
I liked how much easier it made my job. No longer was I receiving phones calls from employees wanting to switch shifts and then having the other employee call and verify that they were picking up the shift. The request was made online and all I had to do was approve. It also helped greatly with accountability since it recorded who was working what shift and when.
Nachteile
It wasn't an easy program to learn how to use. I struggled with learning all of its functionalities which made schedule writing very stressful until I figured it out.
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Overall decent
Bewertet am 9.10.2018
Overall, not too bad. Could have been better. For what you pay, I expected a bit more functionality....
Overall, not too bad. Could have been better. For what you pay, I expected a bit more functionality. Cannot leave notes on staff or update different training tiers that they have completed. We have recently switched our scheduling platform.
Vorteile
Software makes scheduling easy for me and for my staff. Staff can request off time which managers have to approve. Our rep was able to customize some things for us, which is great! We spent a LOT of time trying to customize things for how we operated.
Nachteile
Pricey, for what you get. Staff have the option to "Request time off" and "Request unpaid time off"...one sends me a notification, one does not. Not sure why?
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
HotSchedules Review
Bewertet am 21.3.2019
It was good experience. I was able to see when I was working and who was going to work with me. I...
It was good experience. I was able to see when I was working and who was going to work with me. I was able to see the messages that the manager put out. I was able to respond the messages, if need be.
Vorteile
I had to have this software when I worked at a restaurant. It was pretty simple and easy to use. Once the manager had posted the schedule, you could see who was working and what shift it was. If there was an open shift, you could grab it and see if it would get approved. You could also switch shifts with someone, if the managers approved it. Message came in and were easy to read.
Nachteile
I did not really have any issues with this software. I had to have it and it worked fine with my phone. I was a bit mad that I had to pay for it, but I understood why.
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Hot for HotSchedules
Bewertet am 4.4.2019
I love HotSchedules as a server, this app is a dream. I am able to see how many people are...
I love HotSchedules as a server, this app is a dream. I am able to see how many people are scheduled ahead of work, who I'm working with, what section or what my in and out times are and have a clear idea of my responsibilities going into work. I am also able to negotiate shift swaps and adjusting my schedule within the app with coworkers that makes it easy to find coverage or pick up some extra work!
Vorteile
HotSchedules is a user friendly interface that makes scheduling, adjusting schedules, swapping shifts, or viewing staff rosters, sending messages with coworkers incredibly accessible and easy to use.
Nachteile
No cons, this app is a dream for people with a dynamic and hectic schedule and good management running the app for their staff.
Antwort von Fourth
Thank you for the great review - we really appreciate it.
- Branche: Essen & Trinken
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
User Friendliness
Bewertet am 7.3.2020
The manager cant change the schedual, not tell you then say its always been this way. Love that!!
The manager cant change the schedual, not tell you then say its always been this way. Love that!!
Vorteile
Its super easy to get new schedules and the managers know we have seen them. Also we can trade, drop and pick up shifts as needed. Overtime is already tracked so accepting a new shift is fine as long as the dining room is covered. I like that I can see my paycheck too great way to budget.
Nachteile
The app is 2.99 ok not a lot but without tje team app why should staff pay for an app the company is already paying for?
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 2.0 /10
No customer service
Bewertet am 2.5.2020
I really liked the services even though it was expensive. It was very user friendly. The customer...
I really liked the services even though it was expensive. It was very user friendly. The customer care and accounting departments made my experience a bad one.
Vorteile
I like the functionality of the software
Nachteile
I am so disappointed in the customer care. hotschedules continues to charge me after I request to suspend services. I have contacted them 8 times over this and my account was drafted numerous times after cancelation. Everyone I speak to says they do not have the authority or ability to refund me or suspend or cancel my account.