The Receptionist for iPad Erfahrungen

This application is very light and can be installed easily. It is a very simple application using which we can track visitors and also check who is expected to visit on a particular day

There are no cons. This is a very small application and everything has be thought of

This software is easily customizable to your practice and very easy to use. It is definitely less expensive than other products on the market.

There are plenty of features on this software that I feel we may be paying for that are never used. I'd love if we had the option to drop price if not using some of these features.

- user interface is clear and easy to navigate

- app can only be used with a very specific printer. printer labels for said printer are costly.
- cannot mass delete pre-registered guests

I love this product. Super simple to set up, customize, change/update, and manage.

A real great 'set it and forget it' kind of product.

While i'm not 100% sure it has anything to do with the app, sometimes when a guest is typing in their name the keyboard goes completely crazy and makes it difficult.

While not really a 'con' per se, but a feature request would be to have it make a phone call, announcement over a PA or maybe a prerecorded message, or something similar.

Maybe relay it through Twilio or something similar?

We like most that it is able to keep a directory of all of our employees and then when a visitor comes in it sends them a text message that they are here.

The app has crashed a few times but other than that we have not had many issues with the software itself.

With the recent move, our new building was way to large to have the admins running around notifying employees of their visitor arrivals. The instant notifications have helped tremendously.

The connection to the printer is a bit difficult to deal with at times.

I like the fact that check-in/out is self-explanatory. On my end I'm able to add and remove items I may not need.

In the beginning I didn't like all the updates for the iPad but that's to be expected with new technology.

The console is online and configurations are applied instantly with the timely chat support within the console.

No comment. I like all the features so far in our deployments

The Receptionist enabled us to align our visitor management program with US export requirements for our foreign visitors. Enabling US and Foreign Visitor ID at time of entry using the software options allows quick identification of foreign visitors, and eases the time spent in the lobby for all our Customers & Clients.

Thinking globally, we'd appreciate connection to other search engines, such as the US Consolidated Screening List (CSL) for integration into our compliance program.

Customer support is fantastic! Can't stress that enough. The ease of use and keeping track of our visitors is very helpful and works great. A lot of our visitors are impressed with the use of technology to keep track of things. The use of printable badges helps everyone to know who is on campus and why, great product on that end.

One of the main reasons we chose this product was for attendance tracking. There was very little follow up on whether this product was capable of handling this for us aside from the initial sales pitch where we were sold on the idea it could. After a few months there was no clear resolution made from The Receptionist side and it was determined from our side that it was not able to support this need. We were sold three accounts and only needed two, one for each of our locations. The transition to this product would have been better had these issues been addressed better to start.

The product is easy to set up, you don't need a degree in computer science to make this work. I like the ability to define different requirements based on location/visitor type to minimize the data entry that our visitors have to do when they arrive and the pre-registration feature speeds things up even more. I especially like the notification options to track down busy staff that are not always at their computer.

Looking forward to the ID scanning option being implemented here.

I liked how easy it was to use and the ability to customize to be exactly what we needed it for.

What I liked least is the Support hours and time it sometimes takes to get back ti resolve an issue.

The program is user friendly. I really like that you can customize the buttons, add documents, a logo, etc. It's easy for visitors to reach their designated party. Also the times I have reached out to Customer Service they have been very efficient, friendly and just overall helpful.

haven't encountered any major issues with this software

It eliminated the cost of an employee and their benefits. It's easy for our guests to use.

I really have no complaints in regard to this product.