Mailgun

4,3 (167)
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Transaktionaler Email-API-Service für Entwickler

Gesamtbewertung

4,3 /5
(167)
Preis-Leistungs-Verhältnis
4/5
Funktionen
4,2/5
Bedienkomfort
4,2/5
Kundenbetreuung
3,9/5

84%
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167 Bewertungen

Klaus
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Shared IP -> 10% der Mails werde als Spam abgewiesen

Bewertet am 28.8.2020

Vorteile

Die Einrichtung war super einfach und schnell erledgt.

Nachteile

Sofern man nicht seine eigene IP hat, werden die Mails sehr häufig als Spam abgewiesen. Die Shared-IPs sind werden von vielen missbraucht und sind daher in einigen Listen als Spam-IP aufgelistet.

Chandan
Chandan
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Helps you land into prospect's inbox

Bewertet am 24.2.2023

Mailgun is a comprehensive email marketing service that provides businesses with the tools they...

Mailgun is a comprehensive email marketing service that provides businesses with the tools they need to create effective email campaigns and ensure deliverability. Its advanced features make it a popular choice for businesses of all sizes looking to improve their email marketing efforts.

Vorteile

The DMARC record validation and domain verification process is so smooth and generous that it increases your chance of landing in your prospect's inbox by almost 100%.

Nachteile

The pricing is higher than any other competitor products.

In Betracht gezogene Alternativen

SendGrid

Warum Mailgun gewählt wurde

to try out new features and increase the deliverability.

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu Mailgun

Higher rate of mail deliverability to the inbox
Samuel
Samuel
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Developer friendly transactional email service

Bewertet am 2.4.2022

We are solving transactional email needs for a startup I work as a CTO, does a great job there...

We are solving transactional email needs for a startup I work as a CTO, does a great job there despite pricing not being flexible enough.

Vorteile

Mailgun is a service that was created by developers for developers. Their top-tier documentation and code is self-explanatory and should present no issues to integrate in just a few minutes. The service itself is reliable and has the latest bleeding edge features. Their customer support is very effective and can get issues solved promptly.

Nachteile

Mailgun's pricing has only gotten pricier and pricier with time. They are not even able to provide discounts that are not in their scheme and it is up to you to simply accept that when there are many competitors on this market. The service itself is very robust but this inconvenient made me think about other options after some above-base level features were needed.

In Betracht gezogene Alternativen

SendGrid

Gründe für den Wechsel zu Mailgun

Documentation looked robust and easy to work with.
Clement
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Worst email product and support ever used (RUN AWAY)

Bewertet am 2.8.2022

Vorteile

sub-accounts management (before getting suspended for no reason)

Nachteile

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason.
+ they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month.
When you're trying to reach out to the support, they close our tickets without even answering, ghosting.
Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market.
Do yourself a favor, go to sendgrid. Mailgun SUCKS.

In Betracht gezogene Alternativen

SendGrid

Warum Mailgun gewählt wurde

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason. + they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month. When you're trying to reach out to the support, they close our tickets without even answering, ghosting. Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market. Do yourself a favor, go to sendgrid. Mailgun SUCKS.

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu Mailgun

native CRM integration. A true nightmare until the end. Run away from them!!!
Brandon
Brandon
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Incredible Deliverability, Clean Platform, Success with MailGun!

Bewertet am 10.12.2019

Super pleasant, great chat support, fast email support replies, always quick to help and communicate...

Super pleasant, great chat support, fast email support replies, always quick to help and communicate.

Vorteile

Clean UXI for navigating the system, simple set up, clear dashboard to find issues quickly and navigate around the site. Ability to clean database lists to minimize bounce. However, the BEST part is they are free up to 10,000 emails a month, which is a ton! So to give the full custom power of connecting your domain and sending out, that's a huge value. I will get over that limit and upgrade soon, but that is an incredible way to start a relationship. Almost a year of free service to use their system versus my server.

Nachteile

I actually have not found anything that I do not like. Many will complain about high bounce rates or going into spam. I find that issue arrises on multiple factors outside of mailgun control, such as the receiving server, and the mail habits of the person opening it, do they get a bunch of spammy mail already? And was the mail piece written in a poor nature, this increases spam folder direction, however, they do have dedicated IP service for those wanting to mitigate one area of cause for spam direction. Again, never been my experience.

In Betracht gezogene Alternativen

Velocify, Mailchimp und HubSpot CRM

Warum Mailgun gewählt wurde

Utilizing a new software CRM integration, they favored MailGun so I gave it a shot and migrated over, happy I did, everything is incredibly smooth.

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu Mailgun

Again, the main required integration for our CRM, and that is perfectly fine with us because it is smooth operating on the free account, I'm sure will be great on dedicated IP account.
Lucas
Lucas
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Bare-bones but super reliable and easy to use.

Bewertet am 26.4.2020

I use several different email service providers, each for a different reason. I use Mailgun almost...

I use several different email service providers, each for a different reason. I use Mailgun almost exclusively for inbound mail processing. The inbound processing also offers a preliminary spam filter so that at least most of the spam isn't sent further down my process chain.

It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple different recipients. These recipients can be either proper email addresses or webhook endpoints.

I often use the address forwarders in combination with the SMTP outbound service to build a system where Gmail users can use their free gmail.com account to receive and send emails from their small business domain without having to sign up for and configure a proper G Suite account.

I use the webhook forwarders in combination with Zapier and Integromat to receive any emails that need to be processed and automatically acted on. Mailgun normalizes all the different types of email and attachment encodings and packages the message data into an easy-to-parse JSON package that makes it super easy for me to grab what I need and reliably act on the normalized data.

Vorteile

Inbound mail processing with spam filter
Free tier offers great sending limit
SMTP and API integration for outbound messaging

Nachteile

This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Mailgun

The pricing structure for Mailgun was a much better fit for my specific needs of inbound mail processing. Mandrill provides inbound mail as part of a much larger and more complete service offering that was not necessary for my use case. I simply wanted a service that would accept, process, and forward messages without all the other tools built into Mandrill.
Luke
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Great Software Gone Greedy

Bewertet am 25.3.2021

Outside of them changing their payment tier / plan system I haven't had any issue with Mailgun. I...

Outside of them changing their payment tier / plan system I haven't had any issue with Mailgun. I always found their customer service great and the product itself to be fantastic and does exactly what it's supposed to. I just really wish they brought back the routing feature to the free tier.

Vorteile

Great API, Super easy to integrate into various types of website / webapp setups. I previously used Mailgun for a variety of different integrations and never had any issues. Complete frictionless integration from beginning to end.

Nachteile

I dislike that the features we used to get for free are now hidden behind a paywall. Features such as routing emails I find to be rudimentary and were previously built into the free / pay as you go tier. Now it is locked behind the $35 dollar tier. This is a pain for small businesses that want to accept a few emails from a professional email with their own domain. Now to unlock that feature they must over commit to a tier with an allowance of 10k plus emails a month. This I feel has squeezed many small businesses out of using their service and it has definately moved me from recommending & using them in future as I would have previously for my smaller clients.

In Betracht gezogene Alternativen

SendGrid

Gründe für den Wechsel zu Mailgun

At that point in 2018 it was easier for me to get started with Mailgun and there were more tutorials and information of how to integrate it.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Mailgun is the most developer friendly and cost-effective transactional email service/

Bewertet am 14.11.2021

Mailgun was one of the most developer-friendly transactional email service providers previously...

Mailgun was one of the most developer-friendly transactional email service providers previously until they removed their free plan. However, the ease of implementation and support by different plugins and software make it a really good tool. DNS is easy to configure so we have no issue with deliverability. The dashboard is also great and offers good logs and graphs.

Vorteile

Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.

Nachteile

Downtimes and deliverability issues can be daunting.

In Betracht gezogene Alternativen

Brevo, SendGrid und Mailjet

Warum Mailgun gewählt wurde

Pricing mainly. Maildrill was taken over by MailChimp and pricing got very high.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Mailgun

Dashboard, ease of implementation, the support team was great too and offered very quick response times.
Cristian
Cristian
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Simplify your email sending

Bewertet am 5.12.2019

We use mailgun for all of our transactional email. We manage, from a single account, a lot of our...

We use mailgun for all of our transactional email. We manage, from a single account, a lot of our domains. We always have detailed insight into what is happening with our email deliveries. When things go wrong, there is enough information to find the cause.

Vorteile

Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.

Nachteile

Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.

Daniel
Daniel
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Setup and use anywhere any how even API or SMTP

Bewertet am 10.9.2019

We use mailgun as transactional email services, their free tier fit with our basic usage.

We use mailgun as transactional email services, their free tier fit with our basic usage.

Vorteile

API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.

Nachteile

Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

Chetan
Chetan
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Best In Class Email Software

Bewertet am 23.6.2021

It was a nice experience with the Mailgun so far.

It was a nice experience with the Mailgun so far.

Vorteile

Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.

Nachteile

I believe it's the complete solutions and having all sorts of features and functionalities.

In Betracht gezogene Alternativen

Constant Contact

Warum Mailgun gewählt wurde

Mailgun is the all in one solution, so we can do all the work all at one place, and no need to use different tools.

Zuvor genutzte Software

Moosend und ZeroBounce

Gründe für den Wechsel zu Mailgun

I choose Mailgun because it's the best tool in Email industry, will all sorts of access to rich features, which others tools don't have.
ahmed
Gesamtbewertung
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

small and medium busniss best choice for email marketing campaings

Bewertet am 24.7.2023

it was a good experience during the free trial, i like about this platform it is very user-friendly...

it was a good experience during the free trial, i like about this platform it is very user-friendly and email management, but they should improve spam detection and use the power of AI in the platform

Vorteile

best free plan in the marketeasy to use email verificationdomain verificationgood analytics

Nachteile

spam detection should be improvedgive more analyticsinclude machine learning and AI

John
Gesamtbewertung
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Powerful e-mail API

Bewertet am 7.8.2023

Vorteile

Mailgun's API seamlessly integrates with our relationship management software, allowing us to automate communication, reduce workload, and increase impact.

Nachteile

We use some of Mailgun's more basic features, and the pricing is a little bit steeper than what we'd like to pay. However, we have still benefitted from the service.

Norbu
Norbu
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

One of the best available email API service

Bewertet am 27.3.2023

Good and the best among the tried ones yet

Good and the best among the tried ones yet

Vorteile

Easy integration, and well-defined logs which helps always for better tracking when some issues arise

Nachteile

The regular change in the interface and the toughness to find options with new ones

Cristian
Cristian
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 6.0 /10

Seems a good software, but slow customer support

Bewertet am 7.4.2023

Vorteile

It seems relatively easy to use. I wanted to use them because they are a cheaper alternative to use on a WordPress site.

Nachteile

I had some issues with the initial setup and the support team was not that supportive. I quickly disregarded this software as I didn't want to waste much time. It was already a week and the slow responses from support didn't help. Maybe I got impatient and switched too quickly. The software looks good, it's just that I needed to implement something quicker

In Betracht gezogene Alternativen

MailerLite und Klaviyo

Zuvor genutzte Software

Mailchimp
Gabriel
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great for transactional emails

Bewertet am 2.4.2024

Vorteile

Their API is easy to use and reliable for transactional emails.

Nachteile

You can only schedule emails 3 days ahead of time.

Mohamed
Gesamtbewertung
  • Branche: Bankwesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Suitable for optimizing email marketing campaigns

Bewertet am 22.1.2023

Mailgun gave us fresh ideas for planning our email marketing campaigns and the effect of maximizing...

Mailgun gave us fresh ideas for planning our email marketing campaigns and the effect of maximizing their reach. Their analysis helped us understand our target sample, which enabled us to coordinate campaigns better.

Vorteile

Mailgun's many features make email marketing easy to plan and implement. We can import contacts and create target group lists. Mailgun's custom templates allow you to design unique campaigns and save them as drafts. It's incredible how the real-time notifications and statistics show how actively customers engage in the campaign. My team and I love that future campaigns can use the same model. It's also good that you can hide and reorganize dashboard items.

Nachteile

I have no major technical problems. Mailgun improves email workflows for organizations large and small, the creators of Mailgun provide various videos and how-to materials that help develop our skills, and the support staff is always available.

Sushant
Sushant
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Consider Mailgun if you want to increase your email delivery rates

Bewertet am 30.11.2022

Overall it's a great tool to start with if you are a startup doing an initial setup for transactiona...

Overall it's a great tool to start with if you are a startup doing an initial setup for transactional emails. Just keep an eye on pricing as you scale as we migrated to AWS SES once we started hitting like 50k emails per month because it was cheaper than Mailgun.

Vorteile

The integration is smooth, and it's very easy to get started. I felt Mailgun has the best success rates. It keeps giving good suggestions with reporting dashboard to improve the delivery rates.

Nachteile

They had changed the pricing plans and removed the free plan, so if you are starting, it's not free anymore. It just has a free trial of 90 days and after that, you need to upgrade the plan. Customer support can be improved as well. I had one issue with my account that got sorted out in about two weeks.

Elliott
Elliott
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great solution for mail sending from vps providers like AWS

Bewertet am 18.7.2019

We use mailgun for all of our email sending needs across multiple servers and products. We...

We use mailgun for all of our email sending needs across multiple servers and products. We implement mailgun as the default mail sender for any new projects too.

Vorteile

Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.

Nachteile

Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.

Bruce
Bruce
Gesamtbewertung
  • Branche: Forschung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Rock solid delivery

Bewertet am 3.2.2019

Haven't had a complaint yet.

Haven't had a complaint yet.

Vorteile

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Nachteile

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

Gonzalo
Gonzalo
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Finally, emails reaching their destination.

Bewertet am 30.4.2019

Overall great value for the free tier, 10.000 emails for free plus great deliverability and...

Overall great value for the free tier, 10.000 emails for free plus great deliverability and integration, great for Wordpress users.

Vorteile

When developing a custom PHP app or using Wordpress you often face the issue of your notifications and customer emails getting stuck or not passing the mails filters. This is a big issue, when for example you are sending out important information like an order confirmation or a ticket for your event and your users are not getting your emails or they are arriving into their SPAM folder.

Mailgun has proved superb on improving email deliverability and their logs are super helpful as well, you can track what went wrong if anything. Their interface is easy to use and to the point. Moreover, their free tier gives you 10.000 emails for use, for free. Something great for companies doing product research, I found their API easy to use and easy to integrate with my projects, Wordpress being the easiest: a plugin + an API key/secret. Regarding Wordpress I found Mailgun the best amongst options tried for email deliverability.

Nachteile

Cost of the paid tiers is pricey if you compare with the alternatives. Everything in Mailgun goes through their API, so if you need a Full UI alongside the API this might not be the best choice.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Very user friendly and highly recommended

Bewertet am 7.4.2021

The process from the very start was very straightforward and allowed myself and fellow marketing...

The process from the very start was very straightforward and allowed myself and fellow marketing and development team members to grasp the intricacies and entire tool set within the platform.

Vorteile

The ability to connect to our internal platform to send transactional email and monitor activity are features that really stand out and directly address our needs in terms of email deliverability, activity tracking and technical solutions.

Nachteile

The ability to migrate from the legacy to the newest version of the platform has not been the simplest process. While the workarounds have suited our needs just fine, it hasn't been the simplest process to migrate over from the legacy version.

Jon
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Mailgun provides reliable email delivery and tracking software

Bewertet am 29.4.2019

We use Mailgun to send emails from multiple domains through our ERP system. Mailgun as given us...

We use Mailgun to send emails from multiple domains through our ERP system. Mailgun as given us noticeable improvement to our email metrics and tracking. I would recommend Mailgun to others.

Vorteile

Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.

Nachteile

Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.

Ivan
Ivan
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

One of the best email marketing solutions price wise

Bewertet am 18.1.2018

We send email marketing to our user base through Mailgun, monitor results, and save money when...

We send email marketing to our user base through Mailgun, monitor results, and save money when compared to other solutions that are more manual..

Vorteile

We use Mailgun to send to large email marketing lists because it's more affordable than many alternatives. The UX is pretty solid and the reporting tools are nice.

Nachteile

Sometimes there are things in the report that don't make sense like an open rate dropping considerably one day and then back to normal. We can't really tell what caused that. Also the open rate is lower than other tools that are not marketing based. So perhaps they're tagged as marketing server. Not sure there's any way around that and they take email server health seriously

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Good software, but UI and delivery issues

Bewertet am 8.12.2019

We use Mailgun to send automated emails for people who are registering on our site and to reset...

We use Mailgun to send automated emails for people who are registering on our site and to reset passwords.

Vorteile

Mailgun is an easy platform to automate sending mail. It is really nice that you can set up alias emails so that you don't have to share a personal email on a platform, but you also don't have to set up a new email account. Mailgun did recently update the UI of the site, so it is more modern, but it could still be improved.

Nachteile

Some of the UI is still a little counter-intuitive. Unlike MailChimp, there is also not the easy interface to customize messages. We have a number of issues with the emails from Mailchimp going to spam and users struggling to find them.