Daylite for Mac Erfahrungen

Daylite for Mac

Mac CRM und Projektmanagement

Gesamtbewertung

4,6 /5
(358)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,5/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,6/5

92%
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358 Bewertungen

Johanna
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
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  • Weiterempfehlungsquote 10.0 /10

Daylite vereinfacht die tägliche Organisation

Bewertet am 24.9.2022

Für unser Unternehmen ist es die perfekte CRM-Software.

Für unser Unternehmen ist es die perfekte CRM-Software.

Vorteile

Die Software ist kompatibel mit Mac. Sie ist sehr strukturiert aufgebaut und stellt Schnittstellen für die Integration von weiteren Tools bereit.

Nachteile

Nach Updates kommt es in den ersten Tagen immer wieder zu Fehlern, welche das System abstürzen lassen.

In Betracht gezogene Alternativen

lexoffice und Salesforce Sales Cloud

Antwort von Marketcircle

Hello Johanna - Thank you for your review! Thank you for your ongoing support!

Carol
Gesamtbewertung
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  • Unternehmensgröße: 2–10 Mitarbeiter
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  • Weiterempfehlungsquote 10.0 /10

Couldn't function well without it

Bewertet am 29.1.2020

They are very responsive to my queries and get back to me within 24 hours if I need help. The 24...

They are very responsive to my queries and get back to me within 24 hours if I need help. The 24 hours is completely acceptable since I am based in NZ and they are on a different time zone.

Vorteile

The software is project based rather than calendar based but it has all the functionality of a highly effective calendar, task and file linking package. The linking of clients to projects, calendars, contacts, notes, tasks and emails is so helpful. I can click on a client or a project and see the whole history of how I have interacted with the client, what projects we have worked on, when I last spoke /emailed them etc. It makes it super easy to stay clearly on top of all of the different projects and priorities I have. It syncs with my phone and iPad and computer so I am up to date at all times.

Nachteile

I used to wish that I could link emails on my phone to Daylite. The functionality used to only exist with the desktop. Last year, they added this functionality and now it makes my life much easier. Occasionally it hiccups in the email linking but is getting better and better as they do the fixes.

Michael B.
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Five-stars all the way around. Best CRM for Mac. My most used software!

Bewertet am 7.12.2017

Vorteile

My company assists nonprofit organizations, using a diverse group of expert independent contractors. Daylite is a key member of my team.

In one piece of software, Daylite give me control over contacts, calendars, projects, sales leads and more. And, Daylite interconnects all of those in an intuitive manner on both OSX and IOS.

Frankly, Daylite functions as my Executive Assistant. It reminds me of scheduled events and notifies me of upcoming task deadlines.

The Daylite Customer Service team is responsive and has never failed to keep me up and running. Daylite's developer, Marketcircle is a client-focused company that adds innovative features. Simply amazing!

Buy ... or at least try ... Daylite!

Nachteile

Honestly, I can't think of any liabilities with Daylite. None / Zero / Zip.

I am running Daylite Self-Serve on a Mac-Mini. Might be helpful to have a bit more processing power -- but everything stays synced with my iMac and MacBook Pro.

Antwort von Marketcircle

Thank you Michael for your wonderful review.

We're super excited to hear that Daylite is your Executive Assistant in letting you get more done and win more business.

David
Gesamtbewertung
  • Branche: Grundschul- & Sekundarbildung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 1.0 /10

This company is not to be trusted.

Bewertet am 8.11.2018

After developing my entire CRM system around Daylite, they switch to a subscription service. It's...

After developing my entire CRM system around Daylite, they switch to a subscription service. It's bait and switch. My data and my system are now being held ransom. The company cannot be trusted. Don't commit yourself or your company to them!

Vorteile

Daylite has the best feature set available. It connects mail, projects, calendars, and more. One can get a lot done from within this one program.

Nachteile

Extremely expensive for an individual. I bought the product before they switched to a subscription model. If I want to continue, I must keep paying.

Antwort von Marketcircle

Hi David,
Is the price of the subscription your main hesitation for moving away from Daylite? We’d like to work towards having tiered pricing as we understand not everyone gets the same value out of Daylite based on your needs and which features you use /don’t use. Are you open to discussing how you’re using Daylite and figuring out a price point that fits your needs better? Also, with the subscription model your data is always yours. You can switch to the free plan at any time to still access your data in the event you want to stop paying for your subscription. Open to chatting more about this. You can reach out to our Customer Service Team at info@marketcircle.com

Christopher
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I have been a user of Daylite for 6 years.

Bewertet am 13.5.2018

Vorteile

Software is intuitively very easy to use. My four-Star rating is due to the higher end functions not being as intuitive. Support from the company is great. The folks at Marketcircile are very interested in listening to their users. They respond quickly during normal business hours to help. Daylite is also way more powerful then it initially appears. Various consultants across the world have built businesses setting up and customizing this product for its users willing to pay for the service. It takes very little to learn the basic, but I feel as if I've barely scratched the surface despite this being a very useful product to me.

Nachteile

Marketcircle is not a gigantic company so sometimes the lack of instructions on certain aspects of the product is frustrating. However the company has definitely improved a ton on this by posting training videos on their website.

Antwort von Marketcircle

We are so happy to be a part of your business for the last 6 years! We want to give small businesses the most powerful and simple to use app possible and we take your feedback seriously.

Gary
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Daylite is a great cloud based CRM that is better than anything out there!

Bewertet am 13.1.2018

Vorteile

Linking is a key feature and benefit with Daylite, you can link people to a company and to other people, tasks, projects and pipelines. These can be linked in the diary as well, coupled with all emails linked through means you have a fully linked client history, with all the relevant information in one place. In todays small to medium sized business that doesn't have the people resource to manage this level of functionality, Daylite does it all!

AND, you can run it on multiple devices, iPhone, iPad and iMac, with auto-syncing means no back ups required. I couldn't be happier with Daylite Cloud.

Nachteile

Nothing really, customer service is very good and software is great. I guess the only small downside is sometimes not a quick response from support as they use Canada timezone. But its not a big issue.

Antwort von Marketcircle

Thank you for your review Gary, and we're super happy that you love Daylite Cloud. It is great to know Daylite Cloud is keeping you organized and in running your business more efficiently!

Cathy
Gesamtbewertung
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
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  • Weiterempfehlungsquote 10.0 /10

Daylite contact management is a must for Apple/Mac users! Outlook is archaic in comparison.

Bewertet am 24.1.2018

Vorteile

Synchronization with Apple programs is awesome. Broad range of functionality; i.e. contact management, calendar, tasks, project management, sales/opportunity management, mail merge, scheduling with shared calendars, etc. etc. Ability to import events from Outlook. Contact management is 'Person' driven, not date/event driven like Outlook. I can view upcoming events with contacts, as well as history with each contact. Love the online version! Love Daylite iPhone app!

Nachteile

There is nothing I don't like about Daylite software. I highly recommend it. My only wish is that Outlook was an Apple vs. PC product, since the business world is entrenched in Outlook vs. Apple Mail. This would eliminate dragging events scheduled in Outlook to Daylite. It's a simple, easy step though and I'm grateful for this functionality.

Antwort von Marketcircle

Thank you Cathy for your review of Daylite.

We're happy to hear that you love Daylite Cloud, and may you continue to win more business and get more done with Daylite Cathy!

Anna
Gesamtbewertung
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
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  • Weiterempfehlungsquote 10.0 /10

I depend on Daylite to manage my business and my private life, my whole life actually :-)

Bewertet am 19.1.2018

I depend on Daylite to manage and keep track of everything, business and private.

It would be on...

I depend on Daylite to manage and keep track of everything, business and private.

It would be on the rare occasions when there have been sync problems but they were very rare and lasted only a very short time.

Vorteile

There are so many things I like it's impossible to think of them all but just the ability to keep everything that has to do with a certain project or client linked so I can easily look it up is one thing. When a client ask me for something to do with a specific project I did way back I can still quite easily look it up and give the client the information they are looking for. Also the Pipelines with their custom tasks in Projects and Opportunities are invaluable. And of course, having all this synced over all my devices. The customer support is excellent - the best I've experienced anywhere!
In short, I don't know how I would manage without Daylite!

Antwort von Marketcircle

Thank you Anna for your awesome review!

We're super excited and happy to hear that you depend on Daylite to manage your business and private life. :)

Michael
Gesamtbewertung
  • Branche: Verpackung und Container
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 10.0 /10

Daylite For Mac

Bewertet am 16.11.2018

Vorteile

Daylite is a robust contact management program. It is great for a single user or larger organization with multiple users tracking multiple projects. Any questions or issues are addressed quickly by their customer support team. Not only do they follow up quickly, they follow up days later to insure the problem has been resolved.

Nachteile

Finding a criticism is tough. I would think one would be that uncompleted tasks do not roll over to the next day automatically. Moving them is easy enough. As a single user I am sure I am not using the full functionality of the program so I would not be able to highlight any underlying annoyances.

Antwort von Marketcircle

Hi Michael,

Thank you very much for your review. We appreciate your feedback.

Since you feel you might not be getting the full value from Daylite we would love to learn more about how we can help integrate Daylite in your business. Are you interested in setting up a call to discuss your workflow?

You can book a time here:

https://marketcircle.as.me/aprile

Jochen
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 8.0 /10

Solid CRM on the Mac

Bewertet am 9.1.2019

we use Daylite to plan and execute our projects, capture time used per task/project. we also use it...

we use Daylite to plan and execute our projects, capture time used per task/project. we also use it to plan customer acquisition and follow up in the deal pipeline.

Vorteile

What we like most is the integration in the Apple standard software. The Apple adressbook, mail, calendar etc can be used as before, but the team gets full awareness of activities and updates.
we also like the add-ons the German distributor added to enhance functionality even further.

Nachteile

some of the features are just not yet as easy to use as in standard Apple way. that's were you can see that its not a super big company ...

Antwort von Marketcircle

Hi Jochen,

Thank you for taking the time to give us your feedback!

It's awesome to hear you're getting so much out of Daylite's Apple integration and add-ons. We're proud Daylite helps you collaborate with your team!

Our developers love hearing feedback and ideas from our customers, so we'd be happy to learn about any feature requests you may have for us. You're welcome to reach out any time at success@marketcircle.com and let us know!

CV
Gesamtbewertung
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  • Preis-Leistungs-Verhältnis
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  • Weiterempfehlungsquote 10.0 /10

Daylite is a gem that no small business should be without

Bewertet am 15.12.2017

It's the hub and backbone of how we do business everyday. It helps internal communication to be...

It's the hub and backbone of how we do business everyday. It helps internal communication to be effective and efficient. Daylite being the hub on all information related to projects and opportunities, eliminates wrong information since everyone on the team is looking at the same up-to date information.

Vorteile

Ability for a business to work together as a work-group and team. All key information in one place and ready to use on all your apple devices. Searching and finding your data is fast! Now with Daylite Cloud and integration with other could services, the functionality expands to new heights.

Nachteile

Contact information from email signatures must be entered manually into a Daylite contact. This should be automated. Having the ability to have 'outline' format in Notes would be great! Phone app sometimes continues to remind you of appointments that have been cancelled or deleted.

Antwort von Marketcircle

Thank you CV for your review of Daylite! It's great to hear that Daylite is the backbone of your business, and keeps your team up-to-date.

David
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 8.0 /10

Versatile, powerful, the UX can be better

Bewertet am 30.1.2020

Vorteile

Flexibility and many features, versatile links between objects, hybride technology (cloud and on premise)

Nachteile

Problems in integration with Zapier, poor integrations, unable to sync with google calendar, old fashion face, limited functionality of the mobile version.

David
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
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Gesamtbewertung

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  • Weiterempfehlungsquote 10.0 /10

Over 15 years using this, and I LOVE IT!

Bewertet am 15.10.2020

I started with Daylite back in the early days of Daylite. I was on ACT but I wanted some thing...

I started with Daylite back in the early days of Daylite. I was on ACT but I wanted some thing that was a little more use friendly and less costly. I was one of the first with my graphics business and was with Daylite until I started my Real Estate business. Everyone said "Get a REAL Real Estate CRM" so I spent 3 years trying everything, and spent MANY THOUSANDS on software. None of them printed, most of them were expensive, most of them focused on Lead Generation, but we use Boomtown for this, so I do not want this, because you cannot beat Boomtown for lead generation. I wanted a KICK ASS CRM so when a lead turns to a real prospect, I then move them over to Daylite and off we go.

Today I print note cards, letters, mail pieces, track all my past clients, keep in regular contact with them all, and my business has grown over 300%!

So at the end of the day I am making $000,000 more than every before, and most of this is due to a great CRM, good team here are Remax, and selling for the worlds #1 brand.....

LOVE WHAT I DO!!!

Vorteile

GREAT CRM, it does everything that other CRM's do, but what most do not do today is PRINT! Yes print a note card, letter, envelope, you name it, it prints it. Yea a Postage Stamp, how inventive! Plus I love how easy it is to teach people to use it.

Nachteile

I am a MAC NUT, so the fact is does not work on a Windows machine, is fine for me, but I would think this hurts their sales.

In Betracht gezogene Alternativen

Act!

Warum Daylite for Mac gewählt wurde

I switched back to Daylite, shame on me for leaving you. My bad!

Gründe für den Wechsel zu Daylite for Mac

Does not support Google Calendar on Mac.

Antwort von Marketcircle

Hi David. Thank you for such an amazing review! We're thrilled to hear you enjoy our CRM functionalities in your Real Estate practice. Thank you for your ongoing support!

Jason
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 10.0 /10

Best Mac CRM available

Bewertet am 23.12.2016

My use case: small consulting firm that has been in business for 3 years. We use Daylite for...

My use case: small consulting firm that has been in business for 3 years. We use Daylite for customer relationship management, project & task management, calendar/resource management, as an applicant tracking system for our executive recruitment line of business, opportunity tracking, correspondence, etc.

Prior to using Daylite, we ran the Salesforce platform and if you are willing to commit to the Apple/Mac ecosystem, Daylite is simply so much better than anything else that we have tried for the variety of tasks above. Not only was our previous solution almost 3x the cost, it was much more difficult to use, to customize, and to generate employee buy-in to actually use the system.

Because this is a Mac-only product, it integrates extremely well and any Mac user will find it very intuitive. The data is in the cloud, but the application sits on my machine. This allows for the excellent reliability and off-line usability of a desktop application with the security, standardization, and data-recovery benefits of the cloud.

Obviously, because it is Mac-only, I can't get a seat for one of my partners/contractors unless either they or I am willing to invest to get them into the Apple ecosystem. Not a problem internally for my company, but it is a limitation that can best be described as the blessing and curse of Daylite. I am certain that if it was a web-based or cross-platform software, it would not integrate as tightly and there would be more performance issues. Its not something that I consider a fatal flaw as I am fully invested in the Apple ecosystem, but is a limitation for scalability.

In the few instances where I have had a support issue come up, I'd place MarketCircle's support team right at the top of software support teams that I have ever dealt with. They spend the time necessary to understand the problem, find the solution, and communicate fully and quickly. What more can you ask for?

If you are looking for a small/medium-sized business CRM that (for my use case) far exceeds the usability and functionality of Salesforce at a fraction of the cost, and you are committed the the Apple ecosystem, I cannot recommend Daylite highly enough.

Vorteile

It is tightly integrated with Apple hardware and software, so it just works the way that you need and expect it to. This is a truly full-featured CRM/project management system/opportunity tracking system that is capable of the configurations, customizations, and integrations of systems that cost 3-4 times as much.

Nachteile

The blessing and the curse is that it is Mac-only. That makes it able to work as well as you'd expect a native Mac app to work, but it obviously limits your hardware choice and eliminates the possibility of sharing the CRM cross-platform. The performance and stability gains are well worth it in my opinion, but it is nonetheless a limitation.

Antwort von Marketcircle

Thank you so much for your review, Jason :)

Alan
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 10.0 /10

Fabulous CRM for B2B B2C & Recurring

Bewertet am 16.3.2018

Already described

Already described

Vorteile

Daylite doesn't seem to differentiate between B2B or B2C. You can add appointments, tasks, notes, email, pipelines, etc to people, or businesses. You can add single tasks, activity sets (groups of tasks, appointments etc) or pipelines (stages with groups of tasks, appointments etc. within each stage). Whether you are managing a sales cycle or a project, data entry is minimal. I love that with one click, all our carefully considered steps can be applied to any situation, whether it's a sales cycle or the projects that result from a sale. Combinations are possible and I'm confident that no step is overlooked or omitted and they pop up at exactly the right time. Customization of the task list or pipeline task set is also possible "on the fly".

Their service is unbelievable. I haven't had a lot of interaction with Daylite support over the 12 years I've been using Daylite, but the followup I recently received for questions I had offered service at a level to which I would like to become accustomed! I had support sending me emails some days later asking if everything was okay - not an automated survey question, but someone in support that actually cares! When do you ever get that level of service? A big thank you!

Nachteile

I don't use Opportunities for prospects since it's not possible to convert an Opportunity (and everything recorded & saved) to a Contact. I set up any prospect as a full contact then tag them with a category of Prospect. I then set up a smart list that displays all contacts that have a category of Prospects.

Also, it would be great if PC users could access Daylite too. Not everyone on the team uses a Mac.

Antwort von Marketcircle

Thank you Alan for your wonderful review of Daylite.

We are excited to hear how you use Daylite so extensively to manage your business. It's great to hear how our customers use Daylite. May you continue to win more business and get more done!

James
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 8.0 /10

The perfect Mac CRM program.

Bewertet am 11.8.2018

While I am glad to see a Mac-compatible product, I really wish that it was available for PC users....

While I am glad to see a Mac-compatible product, I really wish that it was available for PC users. As someone who uses a Mac for a laptop and a PC as a desktop, it can get a little annoying to have to bring out my Mac to use it. I have seen a lot of people complain that you cannot use Daylite with other email clients, I know you can use Gmail with Mail. I have not tried connecting my Gmail with Mail, but I would imagine that once you have it connected, Daylite will work with those as well.

Vorteile

Well, the best part of Daylite is its integration with my Mac’s Mail app. There are a lot of products that leave out Mac users, but Daylite works perfectly with my High Sierra machine. I love that I can create a calendar entry for things that I have to do that are mentioned in my emails. The ability to track future sales helps us keep up to date on how we are meeting our company’s goals. Not only is it very easy to use, but it also has a mobile app that syncs with the program.

Nachteile

The price has to be the biggest con for me. It is rather steep when compared to other CRM programs, especially when you start to add users. While I am personally glad that there is finally a Mac CRM program, as someone who also uses a PC, I find that it’s a little frustrating to have to pull out my Macbook every time that I needed to use the program. I would also like to see an option for more storage, especially for the cost of the program.

Christian
Gesamtbewertung
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
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  • Weiterempfehlungsquote 10.0 /10

Daylite in a law practice

Bewertet am 22.2.2019

I run a law practice. I don't know how I would be able to maintain an overview of my clients and...

I run a law practice. I don't know how I would be able to maintain an overview of my clients and projects and dead-lines without Daylite. The software never caused problems, save for errors on my own part. It's greatly appreciated.

Vorteile

I appreciate the fact that a template for the database came pre-installed and that it was easily modified to suit my needs in terms for categories of contacts and projects/objects. The e-mail integration is important to me as mails are generally attached to the relevant contacts/projects. The integration of pages and numbers templates provides for a smooth process of drafting letters, contracts, income sheets etc. The task system of setting dates to keep me alert on dead-lines is crucial as I do a law practice and dead-lines are an integral part of my couselling.

Nachteile

I was worried about transferring to the cloud as I couldn't get an authoritative answer from my association as to whether I was really allowed to store sensitive client data this way. Consensus now seems to prevail that this is OK, though.

Antwort von Marketcircle

Hi Christian,

Thanks so much for your feedback!

It's great to hear tasks are keeping your on track and our options for integration are making things run smoothly.

We know how important deadlines are and we're really happy we're helping you get things done!

We appreciate the time you took to share your comments - thank you again!

Chris
Gesamtbewertung
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 10.0 /10

I look at Daylite as being my electronic office manager. Keeps me on track, and organized.

Bewertet am 13.9.2017

Helps keep my business activities, new biz, existing clients, projects' coordination, and link to...

Helps keep my business activities, new biz, existing clients, projects' coordination, and link to billings on track, helping to reduce the stress of running my business.

Vorteile

As a sole proprietor, I needed a package that would keep me on track, and organized throughout all aspects of running my business. When used religiously, Daylite reduces the stress of being a business owner, allowing me to concentrate on being a creative professional. I am just beginning to use Daylite to organize my new business efforts, and am confident that it's keen organizational features will help grow my business. Now cloud based, I have access to my synchronized Daylite data across all platforms, IOS & Mac, from anywhere I have an internet connection.

Nachteile

Fairly steep learning curve that is worth the initial pain. The user MUST be dilligent in entering all pertinent data related to a project, prospect, lead, opportunity et.al. Enter the pertinent data immediately into Daylite and you will be rewarded with a secure, and concise database of information structured to keep the business owner on track. BUT, you must take the initial efforts to enter pertinent data. So, it is a con, but work thru that initial pain and it will be rewarded.

Antwort von Marketcircle

Thank you very much Chris for your review!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Kapitalmärkte
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

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I wanted a Mac friendly CRM that resided on my desktop. Daylite fit the bill.

Bewertet am 24.2.2018

Vorteile

That fact that it integrates with Mail and other Apple products so smoothly. You don't have to compromise your daily computing environment by using Outlook or some other third-party product. I'm not crazy about it moving to a SaaS model but I understand the business reasons for it. And it's still an Apple/Macintosh product which will retain me as a user. I had one support issue and it was taken care of extremely quickly and efficiently. I wish all companies' support systems were as good.

Nachteile

I find the search function can be slow at times and I may not always get the results I expect. I also wish you could easily move chronologically through the entries that are listed in the "All Activity" view of a project, opportunity. I open something to read it, then have to close it to go to the next entry. These reasons are why I only gave it 4 stars on ease of use.

Antwort von Marketcircle

Thank you for your review and we're super happy that you had a great experience from our Customer Service Team.

I have sent over your feature requests to our Design and Development Team.

Thank you for your feedback and we appreciate it! May you continue to win more business and get more done with Daylite. :)

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Powerful Business Development for the Entrepreneur

Bewertet am 26.6.2019

Vorteile

This is a great tool for our time - it feeds and tracks all information about the all important customer into one location, allowing consistent and relevant information to be channeled to and from the prospect and customer. I love this CRM! The team of developers and customer support professionals are quick to respond, bright and friendly, and take my concerns (a sole practitioner) seriously every time.

The ios Daylite app is just as powerful and new features, such as an integrated mail function, are being developed all the time.

Nachteile

I would want better integration with texting and calling from my iphone. Texting is now handled by a third party developer which doesn't meet the standards of function and ease of use set by Daylite developers.

Antwort von Marketcircle

Hi there,

Thank you for this wonderful feedback! We're so happy you're finding value in having everything in one place!

SMS functionality is definitely something we can look into when it comes to feature requests - we will pass this along to our development team for review!

Dr. Jon
Gesamtbewertung
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

I use Daylite to store all my emails and equally as important patient reports.

Bewertet am 30.5.2017

Systematic integration of information technology. Can be used in a variety of circumstances from...

Systematic integration of information technology. Can be used in a variety of circumstances from professional storage information to family documents.

Vorteile

Allows me to store all my contact communications and relationships to me so that I can efficiently respond to any questions as well as send out notices. For example I have a patient category that I can send group communications regarding treatments and government subsidies as well as I can send group emails to other traders regarding our outcomes. The program does a lot to systematize the information provided over the Internet and as such is a very valuable if not essential hub of my business. I am particularly appreciative of the support that I get which includes staff logging on and showing me on my computer what I need to do.

Nachteile

I have been using Daylite for several years now and have become accustomed to working with it. Difficulties have arisen typically in synchronizing the Daylite database with other programs such as Apple Mail.

Ronald
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Oh, what a relief it is.... to finally make the jump to Daylite online!

Bewertet am 12.9.2017

Can't run our National non-profit without it.

Can't run our National non-profit without it.

Vorteile

The integration of email, and tons of fields plus 13 extras, gives me plenty of flexibility to sort/select and find the record I'm looking for.
Fr'instance, say, it's somebody I met at a Rotary Club in some state, but forgot the name, I simply do a search on any word or phrase (not necessarily a keyword) and Daylite finds the likely matches, whether in an email, or a note, or whatever. The associations of who is connected to who (whom?) and how, helps to connected the dots even more.

Nachteile

While there are plenty of report formats, and capability to modify somewhat, this could be improved. The Access database (at least from what I recall years ago) had a neat way to select/order reports & forms, such as listing, say, customers by city, within county, within state, within region, etc.

Antwort von Marketcircle

Thank you Ronald for your review. We're happy that Daylite helps you connect the dots for your non-profit!

Lori
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great all-in-one CRM, Lead Management and Workflow tool for our business!

Bewertet am 8.6.2017

Our company has been using Daylite for 5+ years. MarketCircle is great at listening to customers...

Our company has been using Daylite for 5+ years. MarketCircle is great at listening to customers and making updates and changes that are helpful to us. We are an executive recruiting firm and use this software to track clients, candidates, and each position we are asked to fill.

Vorteile

Daylite helps us to keep all information about a contact in one place. We can have contact information, notes from every conversation, every email communication, every document we have sent, and every opportunity, project or task associated with the client. Daylite has a great deal of flexibility in the ways you can remind yourself about upcoming activities. It helps us keep commitments to prospects and clients.

Nachteile

We cannot find a way to scan and load contacts into Daylite. We also wish it interacted with Evernote. We also wish that we could create custom reports more easily. Right now, Daylite recommends that we use a partner to create reports.

Antwort von Marketcircle

Thank you Lori for your review!

Werner
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

The most flexible CRM we found for our business!

Bewertet am 15.12.2017

Vorteile

The rational model behind the software gives us the flexibility we need to support our customers and report our doing. To link nearly everything to everything is amazing and to handle different sales pipelines is perfect for our recruiting business where we help different customers to find their sales partners national and international. The Offline version works great and the synchronization (we host by our own) is a perfect idea to work internationally.

Nachteile

They are looking very carefully on integrating new features so the speed of modification is not that fare as we should expect it, but most of the time it is stable what you get...
The iPad version (especially for iPad Pro) should be more function rich oriented on the desktop version (thats not the fact so fare).

Antwort von Marketcircle

Thank you Werner for your review. We're happy that Daylite gives your business the flexibility that you need.

Verifizierter Rezensent
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The best CRM I've ever used

Bewertet am 16.10.2017

Vorteile

1. It does everything I want it to, including keeping track of contacts, calendars, tasks, projects pipelines, emails, notes, etc.
2. It integrates perfectly with David Good's Getting Things Done (GTD) methodology. In the past I've had to use two or three apps to do this. Daylite does it all in one place and does it very well.
3. It's reliable. I rarely have a glitch and - when I do - it's minor and tech support already has a fix.
4. It automatically creates backups of the data. I don't have to worry about that.

Nachteile

The biggest drawback is that it isn't easy to create templates for documents, labels and reports. To create a new label or report template, I need to go to my Daylite consultant, which costs me money. To create a new Word document template is clunky and requires experimentation.