Asset Panda Erfahrungen

Asset Panda

Konfigurierbare Software und Apps zur Nachverfolgung von Anlagevermögen.

Gesamtbewertung

4,6 /5
(1.375)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,5/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,8/5

97%
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1375 Bewertungen

Shayne
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Suitable for diverse inventories!

Bewertet am 29.4.2019

I helped a friend of mine choose this product for her company. So, basically, she told me that she...

I helped a friend of mine choose this product for her company. So, basically, she told me that she had an incredibly diverse inventory and the fields for one asset couldn't relate to that of another. There were many other problems that she was facing.

However, after implementing the use of Asset Panda, things became a lot easier. She told me that there was a bit of an initial learning curve, but she felt very content and accomplished when she realized she built everything without an expensive developer or purchasing any hardware.

Asset Panda may be expensive to implement but it is certainly worthwhile. The return on investment could easily trump your initial investment in no time.

Sadly, for me, this software cannot be applied to my work environment or in any of my private side businesses. But if there ever is a need for it, I wouldn't think twice about using it. And judging by the feedback I got after referring it once, I am 10 times more likely to do it again!

Vorteile

1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is.

2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move.

3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets.

4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware.

5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.

Nachteile

1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing!

2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.

Antwort von Asset Panda

Hi Shayne, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. The detail you go into in your review is very helpful to us and we think other people interested in learning more about our platform. The time-out issue is being addressed soon. This is a little overly aggressive security feature that we now know how to adjust for a better overall experience.

You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Josh
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Asset Panda - An amazing asset tracking and inventory system

Bewertet am 9.10.2019

Overall my experience has been amazing. One of the big selling points for us was the customer...

Overall my experience has been amazing. One of the big selling points for us was the customer service, everyone we have spoken with has been extremely helpful and welcoming. If I log a job someone will respond in 24 hours and that is amazing, I have not been turned away for anything I have asked, and everyone is genuinely interested in what I have to say or ask.

The software itself is great as well, so easy to use and the best bit is the software is provided so you as the user can set it up to run the way you want it to. Asset Panda does not force using the software in a particular way onto you - we did not find any other supplier who offered this.

Vorteile

Customisation is amazing and so simple
Replication is extremely simple and covers everything you need
Group scanning and changing of asset information
Actions to update assets automatically - your options are endless!
Reporting is simple and can be set up to check anything you want
The support is extremely quick to respond even with the time difference between Australia and Texas
All staff we have dealt with have been amazing and extremely helpful

Nachteile

There are still bits and pieces which need to be developed correctly, nothing to stop using the software by any means!
Slight delay in loading assets and configuration pages, however not long to the point where it is frustrating

In Betracht gezogene Alternativen

EZOfficeInventory und GoCodes

Warum Asset Panda gewählt wurde

We needed something better to manage the assets we use within our organisation and it needed to be used across multiple areas with auditing. MS Access was OK however so much harder to customise compared to Asset Panda

Gründe für den Wechsel zu Asset Panda

The way it looked, the way it felt when using the software, the customisation available, and the amount of functionality Asset Panda has in comparison.

Antwort von Asset Panda

Hi Josh, we appreciate you writing a review on the Asset Panda platform. We love that you are creating the exact workflows and usage parameters that you want. We find that if the platform becomes your configuration your users will use it and your business will become more efficient. If anything comes up we can help you with please reach out to our World Class Support Team.

Thank you for the opportunity to serve you.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

You pay for what you get.

Bewertet am 23.3.2018

There has been no benefit to this software whatsoever. Its confusing to set up, use, and train...

There has been no benefit to this software whatsoever. Its confusing to set up, use, and train people on. The training I received was minimal at best and mainly had to teach myself the software.

Vorteile

Software is cheap, They have a mobile app. (kinda confusing to navigate), they have a webpage (kinda confusing to navigate as well). You at the very least get to speak to someone in the US versus a overseas call center.... But the support people only speak in jargon and hardly ever get to root of the problem.

Nachteile

Confusing web page to navigate. Support and Implementation team are a nightmare to deal with. They don't really breakdown or explain to you the issues in simple terms they just rush you off the phone and "fix the problem". Only training you will receive is from support from Texas via telephone who also cannot explain things in a proper manor. The explanations they do give are full or jargon and leave you more confused than before. I HATE this software! Its cheap but I guess you get what you pay for.

Antwort von Asset Panda

It is hard to respond when we don't know who is on the other end. Occassionaly, we will get a competitor or former employee write something like this. In the off chance this is a client we would love to know who you are so we can review your account. We take great pride in providing World Class Support and configuration services. This review is not an accurate account of how seriously we take implementation, support and configuration.

Have a wonderful day!

Emily
Gesamtbewertung
  • Branche: Forschung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Refreshingly easy to implement and use

Bewertet am 9.10.2019

We are very impressed. Asset Panda has made a once painful annual audit of materials much less...

We are very impressed. Asset Panda has made a once painful annual audit of materials much less painful and much easier to resolve. The development team is amazing and will work with you to set up your installation to match your needs. And, customer care after the fact is great! They have regular check ins and are very responsive to any difficulties you may have.

Vorteile

Ease of use! I am working with a team that has different levels of technical capabilities and have had no issues with training these users.

Nachteile

The app is a little wonky to use. It is not quite as intuitive as the web-based software.

In Betracht gezogene Alternativen

AssetCloud

Warum Asset Panda gewählt wurde

Tracking and accountability were a nightmare in our old spreadsheet. The yearly audit became my responsibility and I knew we could not carry on as we had been, especially with greater requirements from our contract sponsors. Asset Panda provided ease of use as well as greater accountability.

Zuvor genutzte Software

Microsoft Excel

Gründe für den Wechsel zu Asset Panda

While the other systems work well for other organizations, they weren't customizable or flexible enough to meet our needs. Also, the price point allowed us, as a smaller company, to jump forward in how we account for our assets.

Antwort von Asset Panda

Hi Emily, we appreciate you writing a review on the Asset Panda platform. We are always looking for ways to innovate so any comments you have on how we can improve are appreciated. If you need help please check out our knowledge base or contact our World Class Client Success team.

Thank you for the opportunity to serve you.

Kerri
Gesamtbewertung
  • Branche: Bibliotheken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

One of the most User Friendly applications around.

Bewertet am 24.7.2019

The best word for me to describe our Asset Panda experience is Easy. From setup to support I have...

The best word for me to describe our Asset Panda experience is Easy. From setup to support I have found the everyone in the company to be very helpful, knowledgeable and responsive.

Vorteile

I love the ease of use. It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.

Nachteile

The only problems I have had is my own lack of knowledge. But a quick chat session later and all is well.

In Betracht gezogene Alternativen

Spiceworks und Track-It!

Warum Asset Panda gewählt wurde

TrackIt had been the example of exemplary customer service and a wonderful product. The company had been purchased by BMC and it all went downhill. The biggest issue was after updating the software to solve a problem, my database became unstable and was losing integrity. I lost an incredible amount of data. Customer service became horrible. It was outsourced and I found the technicians to be accusatory and sexist. After I caught the customer service manager in a blatant lie, I knew it was time to move on.

Gründe für den Wechsel zu Asset Panda

We decided Asset Panda was the best fit for many reasons. The mobile app was very important. We wanted to move to the cloud. The ability to import my data easily though a CSV file was a major bonus. US based customer service was extremely important to me as well. While Asset Panda was not the lowest price, it did seem to be the best value.

Antwort von Asset Panda

Hi Kerri, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

lloyd
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Save some time and money and get this software

Bewertet am 11.6.2019

I've got a lot of devices across the world , this product helps me track what i have as well as...

I've got a lot of devices across the world , this product helps me track what i have as well as where it is located and what is on the devices.

Vorteile

Price point, ease of use as well as training and functionality. AssetPanda saved me and my team time and money from looking at other asset management software as well as creating our own software internally. We needed a piece of software that could easily track where our assets are and log details as well as check out/in. All this is a simple user interface and at a low price point. AssetPanda does the trick

Nachteile

The things i liked the least I was able to talk to their customer support and eventually they provided a solution for it. So right now I dont have anything to high on the list except maybe have some integrations with Single sign on. or more user management.

Antwort von Asset Panda

Hi Lloyd, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Michelle
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

New to Asset Panda

Bewertet am 30.5.2019

The Rep was Implementation Specialist and was really great to work with. She was very knowledgeable...

The Rep was Implementation Specialist and was really great to work with. She was very knowledgeable about the product and was easy to get along with and worked through all of our questions with us.

Vorteile

This product works well for our medium sized company. We just started using Asset Panda and so far have found it to be very user friendly. We are currently using it for internal equipment and find it easy to use and navigate. The configurations are relatively easy to use once you know where everything is.

The customer service has been outstanding so far. The rep was great to work with.

Nachteile

The app seems to run a little slow and is sometimes a little more difficult to navigate through the different pages and assets. The only other thing is that it times out after 15 mins and you have to sign in very frequently

In Betracht gezogene Alternativen

Reftab

Zuvor genutzte Software

Reftab

Gründe für den Wechsel zu Asset Panda

Asset Panda seemed to fit our needs better than the other 2 products. We are able to tailor this one to what we need and we found that it's easier to use.

Antwort von Asset Panda

Hi Michelle, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We are addressing some of the speed issues some clients have experienced. Several
Improvements are all ready implemented with a more on the way. You can change the time the system is set to log you out in the configuration section of the admin panel. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Paul
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A well Pleased and satisfied Asset Panda Partner

Bewertet am 30.8.2019

Our experience has been and still is an excellent professional and value-added experience.

Our experience has been and still is an excellent professional and value-added experience.

Vorteile

The software provides great structure and capabilities for our business needs and use case. It provides our organization with a platform to support our global asset management strategy, asset tracking, asset operability status, asset location, asset failure reporting and communication, and multiple performance tracking reporting capabilities. This platform's customizability coupled with the knowledgeable Asset Panda staff has been extremely beneficial, instrumental, and a key aspect to continuous improvement within our organization.

Nachteile

Great software at a great price with flexibility.

Antwort von Asset Panda

Hi Paul, we appreciate you writing a review on the Asset Panda platform. We love how you are using the platform to solve a variety of business issues. We think the combination of configurability along with World Class support is a winning combination.

We appreciate the opportunity to work with you. Thank you:)

Christopher
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Awesome Product, Support, and Implementation!!!

Bewertet am 22.1.2020

I was tasked to consolidate the assets of a department within the University of Pennsylvania. Out...

I was tasked to consolidate the assets of a department within the University of Pennsylvania. Out of the ~15 products that I initially was considering, Asset Panda stood out right away. The support team was very quick to respond and created a trial account for me. Everyone was also very patient with me while I was testing and demonstrating for my stakeholders. I will be evaluating more departments for asset management and Asset Panda will be the first product that I present.

Vorteile

I was really impressed with how easy it is to import data into the software. I was also very satisfied with how granular the settings and features are. It allows us to customize exactly what we were looking for in an asset management solution.

Nachteile

The settings are so granular that it does have a learning curve. BUT the support, training and knowledge base already available does counter act this. Searching for a solution to any requirements should be simple.

In Betracht gezogene Alternativen

Asset Essentials, Freshservice, SysAid, Lansweeper, eMaint CMMS und Track-It!

Gründe für den Wechsel zu Asset Panda

My overall experience was extremely fulfilling. Every requirement that I identified was met by the software. The support team was very attentive compared with other companies. I was also getting a feeling that the team believed in their own product. They really stand out in the vast amount of options that are available for asset management.

Antwort von Asset Panda

Hi Christopher, we appreciate your writing a review on the Asset Panda platform. We love that you are using the full suite of features to get the exact workflow that fits your requirements. If anything comes up that we can help you with please refer to our knowledge base or contact our World Class client success team.

Thank you for the opportunity to serve you.

Eric
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Asset Panda Review

Bewertet am 31.7.2019

Overall the customer support (Account Manager and Sales Rep) was excellent. Overall experience with...

Overall the customer support (Account Manager and Sales Rep) was excellent. Overall experience with the software was good - especially if you're just using the AP interface. Only thing that was difficult was using AP as our "backend" asset management tool / integrating with our own DB.

Vorteile

Very flexible / ability to add and change fields at any moment. Can customize to any business needs.

Nachteile

The tech seems a little outdated especially with API integrations - a lot of new Saas companies can easily create webhooks and Asset Panda does not have that feature. Was a bit frustrating / ended up being a big issue when trying to integrate with our DB.

In Betracht gezogene Alternativen

AssetCloud

Gründe für den Wechsel zu Asset Panda

Honestly the technology was the best among the 3 - however I still think AP needs to improve a bit on the API integrations / webhooks.

Antwort von Asset Panda

Hi Eric, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

zynith
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Absolutely Pan-nominal!

Bewertet am 21.10.2021

Asset Panda has made a world of different when it comes to managing our assets.

Asset Panda has made a world of different when it comes to managing our assets.

Vorteile

The ability to shape the software to our needs. We were able to create a purchase order creation system using the features with in.

The ability to have our users sign for assets in app, was one of the top deciding factors for us choosing Asset Panda.

Nachteile

Seems they no longer offer over the phone customer support. Although tickets are addressed in a timely fashion, there is nothing like the one on one feeling of actually being able to explain the problem to someone verbally.

And the panda device agent does not work as we thought it should.

In Betracht gezogene Alternativen

SpendMap und AssetTiger

Gründe für den Wechsel zu Asset Panda

ease of use and the ability to sign out assets.

Antwort von Asset Panda

Hi Zynith, we appreciate your writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

Timmy
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great asset tracking solution

Bewertet am 14.3.2022

Our experience has been a good one. The Support Team provides excellent support with great response...

Our experience has been a good one. The Support Team provides excellent support with great response times, which is important when you are stuck on something.

Vorteile

Asset Panda is fairly easy to use but because it's capable of so much, sometimes it can be easy to 'get lost' when trying to do something or find where to custom configure something, on the admin side. The end user interface is fantastic, however.

Nachteile

The mobile app logs out too regularly and is lacking in stability, overall. Improvements could be made to this.

Antwort von Asset Panda

Hi Timmy, we appreciate you writing a review on the Asset Panda platform.

Thank you for the opportunity to serve you.

Chris
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Versatile Asset Management System

Bewertet am 2.5.2022

Overall experience with this software has been wonderful. I know we don't use all the features we...

Overall experience with this software has been wonderful. I know we don't use all the features we could from this platform so I know there is room to grow with it as well.

Vorteile

We have found a few very impactful features of this software. First, the flexibility of customization. When we realize we need to track some new data point or change how we deploy equipment, we can do so on the fly. Second, the mobile app. Having a optimized mobile app that our techs can access on their phone instead of getting out their laptop to log into a site is immensely helpful. Third, "automated" changes that can be done by using the "Actions" feature. I can have a couple quick input points and at the touch of a "save" button, numerous fields and data points can be updated. This is so efficient rather than changing these fields manually

Nachteile

A couple things that would be nice to have changed.... We have found the need to have a field that can be added to rather than only over-written during an "Action". Basically a running history of input points (Ex. every user that has been assigned to a device). Running a history report isn't always convenient and applicable to all potential users.
Also while chat support is great when you need help, but I'd really like someone to speak with directly sometimes. Conveying your issue over chat is sometimes very clunky and time consuming.

Antwort von Asset Panda

Hi Chris, we appreciate you writing a review on the Asset Panda platform. We are sending your comments to our product team for review.

Thank you for the opportunity to serve you.

Lee
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Product does what it is supposed to -- and we especially make use of the mobile application...

Bewertet am 28.11.2017

1) Gone are Move-Add-Change (MAC) forms that technicians would lackadaisically fill out (and if...

1) Gone are Move-Add-Change (MAC) forms that technicians would lackadaisically fill out (and if they did the penmanship turned the whole process into guesswork any way)
2) Asset repository can be updated instantaneously with a few taps on the SmartPhone
3) A decent attempt to impose some standardization
4) Reporting is only limited based on the type of data enter
5) Saves time

Vorteile

Definitely barcode scanning with the mobile application; the software could not be easier to learn and use. Audit feature is really nice so the history of seeing how people screwed up what they did with an asset is right there. Nice repository for contract and warranty information.

Nachteile

Sometimes app barcode will scan successfully but item will show up as not in AP, but when you do a text search of the code you just scanned it will display. Software does not prevent people from entering information incorrectly or uniformly ("garbage in, garbage out"), but that is a personnel issue. As mentioned in the "Pros" piece, the software itself is remarkably easy to learn and use and takes little time if engaged with the process properly for moves/changes. Software does not seem to have a depreciation component for automatically calculating inventory values from year to year (helpful for finance divisions). Not sure what the calendar feature would be used for, but that's not so much a "con" as it is more of a Scooby Doo "RHUH?" question.

Antwort von Asset Panda

Hi Lee, we appreciate you writing a review on the Asset Panda platform. We are going to look into the barcode scanning comment. We have not had that comment prior and wonder if it might be isolated to your settings. One of our customer success team members will reach out to you. If anything else comes up we can help you with please let us know.

Thank you for the opportunity to work with you.

Adam
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

So many uses!

Bewertet am 13.9.2018

GDPR compliance has been made easier with the system being rolled out to everyone we can use it as...

GDPR compliance has been made easier with the system being rolled out to everyone we can use it as an image store with added contracts that people sign to allow us to use those images. its great.

The overall experience is a good one, its helped me further my career in the field and has got my name on the map and thats partly down to this system and its capibility

Vorteile

Once you learn the configuration of the system you can use it for so many things. It can replace electronic signing for assets or compliance... if there is a change in your asset management process its very easy to map in your mind what you would need to change on the system and what links will be affected. I cant say in my years of dealing with asset management that I have seenanything better or easier to use.

The Mobile App is an absolute life saver. If your resource is stretched like mine, with the right processes in place you can mould the system to allow employee's to manage their own assets and take responsibility themselves which is a powerful thing.

Nachteile

Some great features like Gallary or audits are not quite as customisable as I would like.. minor but can sometimes be a pain considering my first point

Antwort von Asset Panda

Hi Adam, we appreciate your writing a review on the Asset Panda platform. Your review really hits at the core of what we hope our clients experience. The idea that you can configure the platform to solve a large number of business problems is what we are going for! Allowing the users to take responsibility is also at the core of how we help the world work smarter. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Patrick
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Asset Panda is an exceptional tool for our company!

Bewertet am 20.6.2018

Asset management that keeps our operations streamlined and saves us money.

Asset management that keeps our operations streamlined and saves us money.

Vorteile

Excellent design, capability, and flexibility! After vetting many other vendors, Asset Panda far surpasses its competition. Its configuration flexibility, included features, and user interface are unmatched by all. Asset Panda makes it easy to configure a setup that aligns with your company's workflow and processes allowing you to create a powerful configurations that go beyond basic asset tracking giving you the tools you need to succeed. It includes many valuable features at no additional cost where competitors want to charge significant amounts for over their base product. Want to scan assets in and out with your smartphone? Asset Panda has you covered. Their competitors want to know how many users will you have, how many devices do you need, etc, all to charge you just to have the functionality whether you use it or not. Lastly, the user interface is excellent and highly configurable so that you can configure your setup to best meet your needs and the needs of end users not be stuck paying for a system that you need to adapt your business to to make it work.

Nachteile

The only con of Asset Panda is that some may find it lacks intuitiveness. When setting up advanced configurations, a good understanding of how things are linked and how certain fields behave and/or react to changes is required to ensure you achieve your desired result. However, do not let that be a deterrent as Asset Panda will handle the initial implementation of your configuration, and should you want to make changes in the future and may not be sure how or are not comfortable making them yourself, Asset Panda is a quick click or call away to help.

Antwort von Asset Panda

Hi Patrick, we appreciate you taking the time to write a review on the Asset Panda platform. We love the description you give on our platform. It is an awesome summary of what we set out to provide for our clients. If anything comes up we can help you with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Vanessa
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

IT Asset Management

Bewertet am 29.11.2018

Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no...

Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no easy way to see where our equipment was assigned. We had to go through several different applications to see what assets even an individual employee had. Now, we can quickly see all equipment at an entire location. Asset Panda has greatly improved device accountability as well as equipment life cycle planning.

Vorteile

Asset Panda is easy to use with an intuitive interface and customizable asset fields. The ability to import existing asset lists and scan in new assets is a huge time saver. Even manually entering new asset records is easy since Asset Panda has the ability to copy and then modify existing records, saving me from entering the same fields over and over, such as model numbers. If I do have trouble or questions, Asset Panda support is always prompt and friendly.

Nachteile

It can be slow to pull asset information at times. Reports are also slow to generate. It normally takes 30 minutes to an hour for me to receive requested reports, and sometimes I need faster access to that data.

Antwort von Asset Panda

Hi Vanessa, we appreciate you writing a review on the Asset Panda platform. We have made significant changes to our reporting module. You will see significantly faster response times in the very soon. If anything comes up we can help you with please reach out to our World Class Client Success team via phone, email or chat.

Thank you for the opportunity to serve you.

Alex
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The setup process was very painless. Asset Panda helped us to develop the functionality we...

Bewertet am 3.7.2018

Easy cataloguing of all company assets and user friendly software that can be accessed by all...

Easy cataloguing of all company assets and user friendly software that can be accessed by all staff. Allowed a live system of equipment availability to be developed. In future will allow us to perform rapid audits and maintenance of equipment and fleet.

Vorteile

Easy to view all assets and their availability in an overview page. Group check out function very useful and time saving.

Barcode scanner very responsive even using part of the barcode or when under a semi transparent surface.

Addition of new assets and use of software very easy.

Barcode generation very simple.

When searching for a project it was very handy to only have to input part of the project name

Addition of new projects and employees very easy.

I've included a few cons but these are all minor. They don't mean to demean the software as it is very good, they are simply little observations that, with some minor tweaks could iron out a few issues I have had with the software personally.

Nachteile

Creation of some forms/actions/calendars quite difficult and had to resort to technical support. It is hoped that, over time, competence will develop and so will ease of use.

On the app, when scrolling through assets, unless you scroll very straight the side menu opens to reveal favourites, groups, tools etc.

Filter function for assets is a little temperamental - filtering by category e.g. iPad required IPAD to be typed, this is a little frustrating and it would be helpful that by typing ipad, iPad or IPAD if you could obtain the same result that would be much easier.

Similarly, when searching for an asset without using filters, if the item cannot be found due to minor discrepancies with the text, the system does not seem to allow a return to the list of assets.

Antwort von Asset Panda

Hi Alex, we appreciate you writing a review on the Asset Panda platform. We love the detailed feedback and have forwarded to our Product Team. If anything comes up we can help with please reach out to our World Class Client Success team.

Thank you for the opportunity to serve you.

Eric
Gesamtbewertung
  • Branche: Rundfunk
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Asset Panda

Bewertet am 9.1.2019

I had the pleasure of working with the implementation of Panda for the company. Customer support...

I had the pleasure of working with the implementation of Panda for the company. Customer support has been more than helpful in every aspect of her responsibilities. Since the company I work with has never had an inventory management system this whole process is going to be a culture shock to them. simple processes that were poorly practiced are now replaced with the proper procedures to track and trace all assets. Support team's energy and enthusiastic approach to implementing this to my team was great. the thought did cross my mind that if I were to get a mundane implementation rep that it would make the employees think that this was another boring system that some young guy with a degree is trying to make an old dog do new tricks with...kind of a deal. There approach to implementation of the software was great. This also speaks volumes for her management to put her in a position that fits both her character and her work ethic. I give support team my highest recommendation for promotion. As a leader I would put her in a position where thry can emulate their personality throughout the company. thank you again for everything . Good luck and stay in touch.

Vorteile

I have used this software in the past. Its been a few years, but to see how much the company has put into the program since then, and is a direct reflection of how the company as a whole operates. I am extremely excited to see what's to come.

Nachteile

there is nothing that I can honestly say bad about the program or the Panda team.

Antwort von Asset Panda

Eric, we appreciate you writing a review on the Asset Panda platform. We strive to give World Class Customer service. Your review made our day.

Thank you for the opportunity to serve you.

Leonardo
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Asset Panda facilitates your virtual life.

Bewertet am 14.5.2019

It was incredibly robust as if I had built the database myself, and quickly for a cloud solution....

It was incredibly robust as if I had built the database myself, and quickly for a cloud solution. Now I do not need to spend an unimaginable amount of time in creating a LAMP solution from scratch, or pay someone to do it for us, and all that without the hardware worrying either. It is a costly solution, but it will guarantee a valuable ROI that you can create a solution as powerful as the one you have and also get the necessary applications.

Vorteile

I like it because it is a powerful platform for tracking applications in the cloud and mobile that helps you work more intelligently. You also control your basic database schema from the beginning, after implementing the use of Asset Panda, the things became much easier and the user interfaces are used and can be integrated well in almost any environment, no matter how complex it is.

Nachteile

Well I have a criterion under my opinion I think the barcode scanner on mobile devices can be improved a little more likewise If you could increase the waiting time on the website, it would be something incredible.

Antwort von Asset Panda

Hi Leonardo, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We are in the process of updating the Ui for all apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Jeffrey
Gesamtbewertung
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

AP Review - Reinhart Law

Bewertet am 1.5.2019

Asset Panda has helped automate our loaner hardware process. We went from using a basic Smartsheet...

Asset Panda has helped automate our loaner hardware process. We went from using a basic Smartsheet spreadsheet, to having a full check-out process using Asset Panda. Our customers now get check out receipts, reminders to return devices, and return receipts using AP.

It makes our jobs easier, and saves attorney time.

Vorteile

The ease of use and simplicity. The mobile app saves valuable time.

Nachteile

The Zendesk integration is very basic. I would like the option to set a default field inside of the plugin, instead of only using the Zendesk primary default when listing assets. Our primary default is asset tags in Zendesk, so we only see serial numbers in the Zendesk plugin. This is not helpful when looking for specific assets by name.

I would also like some type of ticket attachment feature. I want to list hardware issues inside of our notes field, but automating this somehow would be very helpful.

Antwort von Asset Panda

Hi Jeffrey, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. We are sending your comments about the ZenDesk integration to our Product Team for review. Also, keep in mind you can configure your Asset Panda account to handle most Help Desk items centered around your assets.

You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Brian
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Unique use of AssetPanda

Bewertet am 26.7.2021

Vorteile

We like the flexibility to cater the software to our needs. We're using it in our Game Room for equipment check out and our Food Pantry to track the number allowed visits per individual and to make sure they're taking the correct number of allotted items per food category.

Nachteile

Because this was a unique use of their software, there were some struggles, but in the end, it's working for how our areas need to function.

Antwort von Asset Panda

Hi Brian, we appreciate your writing a review on the Asset Panda platform. We designed flexibility into the system so you could accomplish your unique business tasks. We love that you are powering your unique use case with Asset Panda.

Thank you for the opportunity to serve you.

Tom
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Perfect for our needs!

Bewertet am 21.6.2019

We needed a way to track all of our telecommunications assets across hundreds of locations across...

We needed a way to track all of our telecommunications assets across hundreds of locations across North America. We tried developing our own database applications, but could never get all the functionality that we needed to make it easy. Asset Panda was configured in a matter of hours and gives us all the notifications, reporting, look-ups, moves and linkages we need.

Vorteile

We were up and running in a matter of hours. The ability to import data from other sources. The notifications and reports are really simple to setup.

Nachteile

It makes us log in after 5 minutes. That is a real pain when you are in and out of the application all day long.

Antwort von Asset Panda

Hi Tim, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. The amount of time it takes to log you out for security purposes are now a setting that you determine in the admin panel. We will have a support person teach out and show you how to do it. Our knowledge base also has some great information on the feature.

You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

A decent asset system

Bewertet am 7.3.2019

Overall, when used for asset tracking, Asset Panda works fairly well. It just needs to continue to...

Overall, when used for asset tracking, Asset Panda works fairly well. It just needs to continue to improve.

Vorteile

I really like the onboarding process Asset Panda has. Their people are friendly and willing to work with you to make sure the system works the best that it can. Also, customization is pretty good, so you can make it work the way you want fairly easily.

Nachteile

The help desk needs work, though I realize that is not the main focus of Asset Panda. The client agent software is too expensive in my opinion, especially when you have several hundred or more assets. The "consumables" need to be easier to use, and allow for inventory tracking by attaching them to assets (E.G., a desktop also has 2 monitors and a scanner).

Antwort von Asset Panda

Hello, we appreciate you writing a review on the Asset Pana No-Code Platform with mobile apps. We appreciate your comments are always looking to improve. Our latest release came our March 11. We will have our support team reach out and show you all the new improvements. We would welcome your thoughts on it. If anything comes up we can help with pelase reach out to our World Class Client Success Team via phone, email or chat.

Thank you for the opportunity to serve you.

Codie
Gesamtbewertung
  • Branche: Tiefbau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great for basic use, the more complex features are still missing some automation functionality.

Bewertet am 1.8.2018

Vorteile

Easy to use. The web client has a clean appearance. The ability to create reports and customized actions is great.

Nachteile

Images in attachments do not have a button to easily be re-downloaded.

Document names cannot be renamed after being uploaded.

Very difficult to set up assets and actions that work on assets which are part of "kits" i.e multiple assets are contained/carried in one case or box. More documentation should be provided on how this is implemented, if at all.

When giving view-only rights to a field, the field appears grey and the text is grey, it's very hard to read due to the lack of contrast.

It would be good if actions could be automated to update fields. i.e. Check if 'next service due date' has already past and then update status field to: "requires servicing". Then assets can be filtered so they cannot be "checked out" if the status field is "requires servicing".

Also, reports come through as a link back to asset panda. I would prefer if the report is also provided in the email body or having the pdf document attached.

Antwort von Asset Panda

Hi Codie, we appreciate you writing a review o the Asset Panda platform. We love the specific feedback. We sent your comments to our product team for review.

Thank you for the opportunity to serve you.