CrashPlan Erfahrungen

It does everything it claims to do, and it does it quickly, quietly and seamlessly. The administrative console is easy to use and navigate. After the environment is up and running, maintenance and administration is minimal.

There is an occasional delay in responses to online tickets, mostly due to time zone differences depending on who picks it up. Phone support is faster if you cannot wait.

It's easy to setup and once you do you can forget it. Also, support team is very responsive nad helpful (had few minor problems along the way and they were quickly resolved).

Compared to some other softwares the upload speeds could be better (I tested same files with the same network and Crashplan was the slowest).

This software is easy to use and configure. I have recommended this software to others who are not tech savvy and they loved it. It's easy enough for them to "set and forget" and files recovery is as easy as selecting the folder/file you want to recover then process it.

Cross platform is a definite positive and we needed a solution that worked with MAC and Windows.

I have used this software for a few years installed on a MAC and a Windows machine. It was good until I upgraded to Sonicwall Gateway. With the latest firmware it seems as that CP on the MAC had a hard time bypassing the firewall security so I had to explicitly open all the required ports then it started running normally again. Months went by without any issues then problem with the MAC machine reappeared where it cannot connect to the CP server (meanwhile no configuration change was made to the firewall).

I have worked with both technical support from CP and Sonicwall, both have different ideas of what may be the problem. It's just odd that the MAC CP is having problems communicating out of the firewall while the Windows machine is fine. Further finetuning of the firewall will be required.

In conclusion, CP is a good reliable and cost effective backup solution providing that you are behind generic firewall. However, you may run into frustrating issues if you are behind advance security gateways like Sonicwall, Fortinet, etc. and it's not as low maintenance as one would expect it to be.

It's a "set it and forget it" program which is great for backup and archiving. I loved the feature that allowed you to keep previous versions indefinitely.

They've recently changed their terms and exclude certain file types for backing up. They eliminated their lowest priced plan and only offer their more expensive plans. Since their organizational changes, I've had lots of connection errors and interruptions. Backups need to be one thing - RELIABLE

I used Crashplan for almost 2 years, as a client to backup all my clients data on local servers. the menus are simple and yet complex and when the time comes and you need to recover your data the process is very simple and quite fast (depends of course what size of backup data files you have)

Does a lot of problems with Very old OS (windows XP for example) sadly as a company that have some very old software that don't work well on win7 and above the Crashplan didn't work good on them.

the Price is little bit high compare to other products in the market

Schedule
Versioning
Remote Recovery
End-User management
Bandwidth Management
Encryption
Easy-of-User

If you have to pay 120$ per computer per year, you may look at alternative that gives other features. Sometimes, Dropbox is enough.

The master console! All settings and controls for all clients are configurable from one console. The reporting is great and gives us great insight as to how much data is on our client machines and who to scold when thier music folder is 500gb. The fact that if one of my Executives is traveling and gets their machine stolen or lost and being able to just download the app and sign in on a new machine and start restoring thier data is AMAZING. We had that happen, Mac stolen in London enroute to a big pitch for new business. He called me in an absolute panic. In a 5 minute phone call we had the data he needed for the meeting restoring to a new machine that he had just purchased at the Apple store, when he left the Apple store he had all of his data back, with 1 FIVE minute phone call.

In previous versions Java usage was a bit out of control, but they have had that fixed for a few versions now, so no cons at all.

Legal hold feature. Ability to lock down controls from administrator level and prevent users from not backing up. Ease of use for the client as well as the administrator console.

Night mode was removed from newer versions of the console.

Ease of deployment
Ease of use
The support team

The movement from Cold Storage could use a little more work.

Just works, low admin overhead.

CrashPlan is really easy to use. I love using it because I can backup to another computer for FREE! The only part of the app that is pay is if you want to backup the the Code42 cloud. If you don't use the cloud, you get easy & free backups! The versioning is also really nice. We can restore a file from any point along it's life. CrashPlan is used to backup our general file server, our email server, and our SQL database dumps. I can centrally restore any file from any server from my location. We migrated to CrashPlan from Windows Backup. It took a lot of overhead out of our backup procedure. CrashPlan has also saved our files from Virus' on a few occasions. With the outbreak of Ransomware, CrashPlan really helps save our files from being encrypted.

CrashPlan is written in Java, which means, it's pretty much the only reason I have Java installed. Supposedly, a non-Java client is coming, but who knows when or if that will happen. It is also _really_ difficult to manage on a headless server. You basically have to create a SSH tunnel, then from a separate computer 'fake' out that installation of CrashPlan into thinking it needs to connect through the SSH tunnel. Done properly, your desktop CrashPlan will connect to the CrashPlan backend on the headless server. It would be really nice to be able to manage a headless server without any SSH tunneling, or port forwarding, or any of that.

I use CrashPlan for Small Business. The greatest thing about CrashPlan is that it offers unlimited backup and this is not a gimmick. When they say unlimited, we're talking all of your precious terabytes. The 2nd greatest thing about CrashPlan is they have amazing customer service. I hardly ever find myself waiting and their help is always fast, precise and effective. If you are someone who has a lot of data then $10 per month is going to seem like a small price to pay to know that data is always safe.

If you don't have a super fast connection then backing a terabytes is going to take some time but their support forum has a comprehensive guide to increasing speed and decreasing backup time. It's an additional $10 per computer so some people may take issue with this but again for unlimited back up it's still very reasonable in my opinion.

Decent cross platform support, not limited on backup size. It has a number of options to backup your data.
Can't beat the price for the storage. Keeps deleted files indefinitly.

Runs on java, easier network and removable storage backups. More control on the backups with deletions, selections and exceptions. Verification on file backup could be better. Needs block level deduplication.

this app does what is meant to do. Assuming you have a decent upload speed it can handle several GB of files and backup within a few hours. For those with normal documents the backup would be instant no matter your providers upload speed.

The cons are not against Crashplan but the needed upload speed which many providers limit. It works fine for smaller files but if sending hundreds of large image files a higher speed connection is needed to keep up.

- Fairly easy to deploy
- Secure
- Noisy when it needs to be
- Enables the admin to be hands-off but they can check in on a backup anytime using the admin portal

- The end-user experience to set up the tool is pour. As an admin who helped implement this tool I had to walk though the initial setup process with a large number of end-users because they were overwhelmed by the setup process
- After 1.5 years of this tool being implemented, most end-users still don't keep their list of items CrashPlan backs up up-to-date. Their backup list is only updated when they start experiencing hardware issues
- Using Migration Assistant to restore data to a new Mac will corrupt the CrashPlan app and it must be reinstalled which causes confusion for the end-users

Small app that does a good job of backing up important files. It auto restarts and rarely fails. If the app does fail the system notifies you via email. It keeps multiple revisions of the files so you can not only restore them quickly but go back to a later date if you need to. The app allows you to set up a local backup as well as your cloud backup for quick restores. Definitely, a must if you are required to store legal documents for up to 8 years like our company.

The app can sometimes get stuck on huge files but most of the time it resolves the issue without assistance. Can sometimes take up a lot of RAM depending on how many files you need backed up.

Crashplan was easy to setup and provided great customer service for a fair price.

Many of the features of Crashplan were aimed at enterprise clients, and the management portal was somewhat overwhelming for the needs of our small organization.

It backs up everything you tell it to and has a ton of flexibility in how it does that. It is easy to deploy and manage your devices to make sure they are being backed up and haven't fallen behind on backing up.

It cannot do a bare metal restore. We can easily restore files, but not from the ground up. You will have to spend some time building the machine again to get it back to where it was if you are doing a complete restore.

The most impactful feature is backup and restore.
We use this product to take backup of our entire data on the PC.
The entire backup process goes easy and ofcourse because its automated.

There is no such feature that I find is missing from my perspective.
It gives all the possible and feasible options which are required from a user's point of view.

Software had an amazing design. You could use an an existing old computer as a backup drive for your other computers on the network and share it with additional family members.

this was new and different from competitors

Also - the software subscription fees is quite affordable

With cloud services coming on and advent of networked machines, expecting that Crashplan would continue to offer more differentiating features

Security, Ease of use, Customer Champions,

Restore Speed can be a little lacking

The offsite onsite model and general approach are great., if only it worked. Support try hard to help, but it's very time consuming.

Slow and unreliable. Bewildering UI. Update process incredibly complex.

It is easy to set up the background task and get it running.

The recovery interface is not very user-friendly.

I liked that it was easy to install, plus it's one of the cheapest options to get your files stored remotely.

I found that it takes a lot of resources to keep everything up to date, also the transfer speeds are really slow. They should have an options to increase to unlimited bandwidth when the computer is not in use.

When I first subscribed the service saved money for me. That has changed.

The service has changed to be business focused and when it did it became more difficult to use and more expensive.