authorize.net Erfahrungen

authorize.net

4,5 (189)
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Kreditkartenabwicklung für kleine und mittelständische Händler.

Gesamtbewertung

4,5 /5
(189)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,4/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,3/5

91%
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189 Bewertungen

Keyana
Keyana
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Gets the job done with hardly any issues ever.

Bewertet am 25.4.2018

Vorteile

Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

Nachteile

I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

Brian
Brian
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Very Useful CC Gateway

Bewertet am 24.4.2019

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile...

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
Thank you

Vorteile

It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.

Nachteile

Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.

Elyse
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Not an easy or fun experience

Bewertet am 23.11.2021

Vorteile

This is a widely used and accepted software. Lots of clients and their purchasing power makes their rates competitive.

Nachteile

User experience is terrible and disjointed. Impossible to look at your account holistically. Customer service was dreadful and not at all helpful. Outages were plentiful as were timeouts and errors.

In Betracht gezogene Alternativen

Stripe

Gründe für den Wechsel zu authorize.net

We were forced into using auth but have since switched to stripe and are very pleased we did
Kenneth
Kenneth
Gesamtbewertung
  • Branche: Militär
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

Bewertet am 2.11.2018

Customer service and adaptability of the system with our CRM has been very positive for us. When...

Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

Vorteile

Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

Nachteile

Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Jessica
Jessica
Gesamtbewertung
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Authorize.net - Easy to Use

Bewertet am 19.9.2018

Vorteile

Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.

Nachteile

Honestly, nothing. I've been using it for over 11 years with ease.

Valentina
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

authorize.net Is a Powerful, Essential and Reliable Tool

Bewertet am 29.4.2024

Vorteile

I like the effcetive features of authorize.net.
authorize.net has been meeting our needs due to its reliability.

Nachteile

authorize.net has powerful features.
It has been so amazing to use authorize.net.

Abhilash
Gesamtbewertung
  • Branche: Textilien
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

authorize.net Is a Recommedable Solution

Bewertet am 13.5.2024

Vorteile

The functionality of authorize.net is efficient.
Its reliability makes it a wonderful tool for payment processing.

Nachteile

I like all the features of authorize.net.
authorize.net has zero issues.

Micheal
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

authorize.net: An Easy to Deploy Billing Software

Bewertet am 1.4.2024

Vorteile

The capabilities of authorize.net are excellent.
authorize.net helps us automate our billing.
authorize.net is the best.

Nachteile

No dislikes for authorize.net.
authorize.net is the best.

Carla
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

authorize.net: A Reliable Visa Solution

Bewertet am 21.4.2024

Vorteile

This visa solution has been reliable and easy to use.
authorize.net has great capabilities.

Nachteile

I like all the features of authorize.net.
No dislikes for authorize.net.

Bradley
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great compliance tool for pro users...

Bewertet am 7.2.2024

Vorteile

Ease of setup and integration with existing web platforms.

Nachteile

Customer support was a tad lacking. Took far too long to get answers to generic questions.

Sara
Gesamtbewertung
  • Branche: Darstellende Künste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Authorize.net easy to navigate and great support

Bewertet am 23.3.2022

Authorize.net is always there in the background of every credit card transaction whether online or...

Authorize.net is always there in the background of every credit card transaction whether online or in person, but you never notice it because it integrates so seamlessly with all my other programs

Vorteile

Authorize.net is very easy to navigate as an admin, you can set up parameters and change company info on your own without support, but if you do need support, the support team is easy to contact and very helpful.
Also the reporting is easy and comprehensive.

Nachteile

The set up with my bank was a bit cumbersome, perhaps because we have a Hawaii bank? The time difference between where authorize.net is located and Hawaii caused a couple of reconciliation problems until I realized that some of yesterdays transactions are on todays reports, once I figured that out the reporting was a breeze.

Jamie
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Authorize.net!

Bewertet am 16.12.2018

Vorteile

The greatest thing about Authorize.net is that their merchant portal is so easy to navigate. If we need to void, issue refunds, or manually authorize a card-- it's so easy to do and find on the left-hand side of the website. If there is something we're not able to quickly do, their FAQ/help page/customer support is great. Receipts/confirmations are automatically sent to the internal contacts that we've chosen--there's even an option to send the receipts directly to the customer. This program is incorporated into our other main software (ShopVox) and works seamlessly.

Nachteile

There isn't anything that I dislike about this software.

Verifizierter Rezensent
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

A wonderful way to process payments

Bewertet am 26.4.2018

Vorteile

This software makes it so easy to process payments. It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory! Their customer service is great and gets back to you quickly.

Nachteile

I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when. They don't provide a great description of each report.

Valerie
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

less expensive versions

Bewertet am 7.12.2023

it is okay, but possibly will be looking for less expensive options that might be mobile

it is okay, but possibly will be looking for less expensive options that might be mobile

Vorteile

very nice staff, always helpful when I need it.

Nachteile

small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.

Mattie
Gesamtbewertung
  • Branche: Sportartikel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Good Solution If You Don't Want Built In Payment Providers

Bewertet am 25.8.2022

Overall, I've always had a pretty good experience with Authorize.net

Overall, I've always had a pretty good experience with Authorize.net

Vorteile

It's pretty much a one click install now with most major e-commerce providers. It gives you plenty of anti-fraud settings, and is easy to find payments and see all transactions / attempted transactions

Nachteile

The overall UX design is pretty rough, it feels like it was designed 15 years ago and has never been updated. That's purely aesthetic though. Rates are decent, although it's hard to compete with some of hosted eCommerce single percentage rates for all cards.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

We've relied on Authorize.Net for over 10 years

Bewertet am 13.3.2019

We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've...

We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've used the virtual terminal for manually keying phone / mail orders. It is easier to use than PayPal Manager.

Vorteile

Authorize.Net provides good, helpful API documentation. Its web-based virtual terminal is also easy to use.

Nachteile

I would give their support a grade of B. Fortunately, it is rarely needed. A few years back, there were some rough patches where the service was down or unreliable for brief periods. We have not had reliability problems for the last few years.

Vipul
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

best way to manage eCommerce business on authorize.net

Bewertet am 18.8.2023

Nothing more one can ask for do ecommerce business on authorize.net platform.

Nothing more one can ask for do ecommerce business on authorize.net platform.

Vorteile

reporting is the best features to check daily details of volume.

Nachteile

Nothing so far as most of the features used is getting the best result of data to work on for business strategies.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Straightforward payment processing!

Bewertet am 7.2.2019

Vorteile

Authorize is really easy to use. Some payment processing platforms can be difficult and frustrating to use. When processing a payment using Authorize, you simply fill out the necessary information and you're done. If the transaction is declined, it will even tell you why, which is helpful when people want to know why their payment didn't go through.

Nachteile

I like pretty much everything about the software... at least the functions that I use regularly and am familiar with.

Diane
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent customer service

Bewertet am 17.11.2020

Excellent. Whether I have a technical glitch or need an increase in a credit line, the customer...

Excellent. Whether I have a technical glitch or need an increase in a credit line, the customer service department has been great.

Vorteile

Ease of use. With minimal training, you are able to process credit cards and checks, check on transactions, credit back charges and run reports.

Nachteile

I don't have anything negative to say about the product. I've used it for 10+ years and any issues I've had have been immediately handled via a phone call to customer service.

Santhosh Kumar
Gesamtbewertung
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Authorize.net is controling of financial transactions

Bewertet am 15.8.2023

as an accountant Iam a user of Authorized.net for the controlling and identify the error while...

as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments

Vorteile

In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.

Nachteile

Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions

Sharon
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent for online bookings

Bewertet am 26.12.2020

A great tool that enables our business. We love it.

A great tool that enables our business. We love it.

Vorteile

I love how simple the tool is to process payments online. Our customers often express their distrust in online systems when booking with credit card systems they don't trust. Authorize.net enables us to install that trust in our business and also enables us to process all types of card payments, reducing our churn figures that come with physical bookings.

Nachteile

Can be difficult to navigate, especially on mobile. We have also had some fraudulent transactions that the system did not notify us of.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Apparel Website

Bewertet am 20.3.2019

Overall, Auth was reliable and accurate.

Overall, Auth was reliable and accurate.

Vorteile

High visibility into transactional activity. Reports were thorough and I relied on them for my monthly finance reports.

Nachteile

Not sure if this still applies, but since it's a payment processor, you still need a second system to house all the bank data (like a Heartland, etc). This was important when dealing with chargebacks. Would be nice to have it all one system.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Quick Onboarding for new merchants

Bewertet am 12.6.2023

Vorteile

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

Nachteile

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.

In Betracht gezogene Alternativen

Square Payments
Laura
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Fast & Easy Payment Gateway!

Bewertet am 15.10.2018

We have been using Authorize.net for online payment processing for over 3 years. Simple interface...

We have been using Authorize.net for online payment processing for over 3 years. Simple interface and convenient button for processing refunds. Customer service is helpful and easy to get ahold of.

Vorteile

Quick & easy Virtual Terminal for payment processing. Links up with virtually any website or API. Simple transaction search & detailed customizable reporting.

Nachteile

Must pull monthly statements from a separate website.

Brian
Brian
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Used them for years. Fantastic!

Bewertet am 14.4.2018

Allows us to have solid ecommerce websites. Never fails us.

Allows us to have solid ecommerce websites. Never fails us.

Vorteile

It is rock solid and very easy to implement. Their support team is fantastic and available 24 hours a day. Used them for many years for every e-commerce website we own, which is 4.

Nachteile

Honestly, do not know any. It is another great software company with a product that works as promised over and over again.