Textedly Erfahrungen

I love the idea of mass group texting to your customers and the way how easy you can text scheduling. It's pretty innovative and it's good to use it in mobile-centered marketing era when digital advertising is getting so crowded. A good way to remind your customers about the update in the software or app they use.

Analytics are also very robust!

Not much, I really like it. If they won't get too expensive I keep using it.

Simple interface. Clear display of primary data. Return of incoming text messages allows query of end users for voting, and/or data collection.
I'm using the service to target multiple groups of current members in our American Legion Post. In the post, we have Regular, Auxiliary, Riders and Sons that are involved in unique/different aspects of service to the community. Additionally we have a large group of regular Bingo attendees. Outreach to these members let's keeps them informed of updates in a simple to manage method.

Restrictive filtering needs work to allow finer detail of targeted subscribers. System allows filtering for simple text only, no 'or', 'and' or 'not' statements.

Super super easy to use. Quick and user friendly! From the first time I logged in with the site, everything was easy to find. Great design.

There isn't much I don't like about the software. It would be neat if they made an app for this software. Would save a minute or two going online.

I love being able to text customers directly to their phones. It allows for direct contact. A Cost Effective, Personal Marketing Tool In A Social Media World

I wish I had a few more characters, the "Text STOP to End" takes up quite a few

Easy to text anyone on your subscriber list. Cheapest text messages services. Quick customer support.

When you erase any subscriber you cant send them a message until they reenroll by themselves.

After trying several similar programs, Textedly stood out in Customer service, value and ease of use.
The system is clean, easy to use and organized in an intuitive fashion. It is very user friendly.
The Customer Service is responsive, helpful and accommodating.
The Plans are set to meet the needs of users of all levels.
Good product, good service, good value.

The only thing I would like is an app but they've focused on a good product at a good price and back it with good service so I've learned to adapt to not having an app for it.

We're incredibly new to using SMS for marketing. Didn't really know what we were doing, honestly. Textedly gave us a super easy intro, how-to, and focus on how to tackle this new aspect of our business. We don't have a huge market that we send texts to, but the response has been overwhelmingly positive. It's made my job of communicating with the field much easier and more personal.

There's nothing I don't like! Seriously, such an intuitive platform that makes texting our markets a cinch.

I love how user friendly it is. You can use from your phone or desktop!
Our parents love this service!

I really have noting negative to say about this service. Everyone is very helpful and it is so user friendly!

One aspect of Textedly that I truly love is how it caters to small businesses by providing an affordable solution for marketing. Additionally, their customer service is exceptional. The team is incredibly friendly and always willing to offer helpful assistance.

We understand the importance of maintaining a positive relationship with our customers and want to ensure that our messaging is never perceived as intrusive or bothersome. In order to achieve this, it would be beneficial if Textedly provided us with a feature that analyzes customer response data, allowing us to adjust our approach as needed and ultimately strengthen our communication with our audience.

The fast and easy to use web interface makes short work of sending 100's of text messages. Managing the users is simple, quick, and intuitive. Each text can be unique or use the self created auto messages to send quick to the point instructions. We have used Textedly to announce our down systems, system maintenance, special HR programs events, and those time pertinent reminders. With no minimum to use and no max, you pay for what you need and what you use. Change plans when ever and how often you need. Simply put there is not a more reliable and more friendly tool on the market to send SMS messages, freeing you up to focus on the more important things like your product, people or customers.
We have only had to use Support one time, the response time was super fast, the agent was friendly, courteous, and knowledgeable. The actual issue had nothing to do with Textedly, it was a CO issue, but I still got updates and information as the issue progressed and was resolved.

Nobody is perfect, and no company is perfect, but I honestly do not have anything to list as a con for Textedly.

Pay only for what you send, incoming is always free. I see this is one of the really good feature as my customers can send how much messages to me.
Seamless integration with Slack
Customer support is really good.

It would be really nice if textedly had more 3rd party integrations. I am actually looking for Google Apps Integration.

While the software was overall fine (had a few setbacks and inefficiencies), I reached out to their customer support team over 3 weeks ago via their chat, email and calling and no one has gotten back to me. I work in a customer-service industry and know how important it is to take care of your customers.

With so many software options out there, what sets companies apart is their customer service, which was shockingly disappointing from Textedly.

While the software was overall fine (had a few setbacks and inefficiencies), I reached out to their customer support team over 3 weeks ago via their chat, email and calling and no one has gotten back to me. I work in a customer-service industry and know how important it is to take care of your customers.

With so many software options out there, what sets companies apart is their customer service, which was shockingly disappointing from Textedly.

Besides the fact that Textedly is an awesome tool, the one thing that I like most about Textedly is that I get to keep my unused text messages. Some months we're heavy users than the next month may not be as busy. The rollover text messages helps our organization in times when we are using more messages. I absolutely love the idea of sending photos and URL's with the text message. Sometimes the photo will grab a person's attention before the actual text. Overall, Textedly is an awesome product for the price. It may not be as fancy as some its competitors but Textedly gets RESULTS! And, that's what matters to use the most.

I would like to have more KEYWORDS. Perhaps, Textedly could offer a subscription for KEYWORDS. For example, purchase 10 keywords for X number of dollars. Although the option to purchase keywords is already available, I think having a option with a subscription fee would be an improvement.

They create a spam account that will eat up your total messages available and blame you for creating the spam.

PLEASE DO NOT USE THIS PRODUCT!

I love that I can schedule a group text message to be sent out ahead of time. It is super helpful administratively for me to accomplish this task earlier in the week whereas with other free texting services you have to hit the send button exactly when you want it sent - the send later option is amazing and worth every penny! Super affordable as well too.

Uploading the contacts can be a little difficult at times - chimp mail is a little bit more interactive and helpful to upload contacts/emails whereas Textedly format of their CSV doc needs to be exact or will reject uploading contacts; however, once you have it formatted properly it works amazingly!

Ease of use. Extremely user friendly. Great service!

Nothing. I have found no faults. Everything is so easy to use!