Odoo

Open-Source-CRM: Verfolge Leads und optimiere Deine Verkaufstrichter

Gesamtbewertung

4,1 /5
(724)
Preis-Leistungs-Verhältnis
4,0/5
Funktionen
4,1/5
Bedienkomfort
4,0/5
Kundenbetreuung
3,6/5

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723 Bewertungen

Klaus
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

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  • Weiterempfehlungsquote 0.0 /10

Teuer

Bewertet am 18.6.2023

Gesamt zu teuer

Gesamt zu teuer

Vorteile

Es funktioniert einigermassen und ist nutzbar.

Nachteile

Die wichtigsten Sachen müssen auch hier zugekauft werden und dann wird es richtig teuer ! Die Installation ist auch hier eine Katastrophe für Nutzer.

Aymeric
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

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  • Weiterempfehlungsquote 10.0 /10

All inone

Bewertet am 30.4.2020

Great usability, plenty of apps, opensource

Great usability, plenty of apps, opensource

Vorteile

The fact that all the apps are natively integrated is a great asset

Nachteile

If on premice with many specific development it’s not easy to handle major updates

In Betracht gezogene Alternativen

NetSuite und Salesforce Sales Cloud

Warum Odoo gewählt wurde

I wanted to have a serveur on my own

Zuvor genutzte Software

Zoho CRM

Gründe für den Wechsel zu Odoo

Because of thewebsite builder integrated with social apps and accountibg
Wes
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

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  • Preis-Leistungs-Verhältnis
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  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Do Not Purchase Directly From Odoo

Bewertet am 14.9.2020

I wish it had worked. We struggeld with the software for 18 months - even reaching out to the...

I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.

Vorteile

The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.

Nachteile

Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.

In Betracht gezogene Alternativen

NetSuite

Warum Odoo gewählt wurde

We outgrew Zoho.

Zuvor genutzte Software

Zoho CRM

Gründe für den Wechsel zu Odoo

Compared to Netsuite, it was affordable and the rep assured us it would do all the things Netsuite would do.
Alberto
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

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  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Odoo is great except for the consultants and their sales team

Bewertet am 1.11.2022

I have to say that their sales teams have the only purpose of having the greater profit instead of...

I have to say that their sales teams have the only purpose of having the greater profit instead of find a solution for the Customer. Be careful with them. My wife bought 2 years of license and 50 hours of a consultant. After 3 hours the consultant said that the requirements of the project were not able in odoo. After 3 months they don't want to give our money back. It is sad to work with companies that have such little ethics.

Vorteile

The software is great. Every part of your business is going to be integrated in a web of information easy to access. Every payment is linked to the invoices and the invoices to the Sales Orders. The Inventory Management is easy to use and I think it is difficult to get something as good in the same price range.

Nachteile

Their sales team just want to sell you more instead of listening to the customer requirements. I have been working with odoo for 4 years in my company. I made a presentation of some requirements that my wife's company needed to consider using odoo. The salesman said that every requirement was possible. Nevertheless, after we paid 50 hours of a consultant and 2 years of license the consultant said that the requirements were not possible. For me odoo is very difficult to rate. I had the great experience of my company in which the software worked well. Also, I have the experience of my wife's company that is a disaster. I think the problem is that the sales teams don't know the product and they are selling air. They should have a 5 hours package with a consultant to manage the feasibility of the project. My second experience with odoo was a complete scam and a lack of ethics from the company.

Ahmad
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
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  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

A powerful and smooth ERP software

Bewertet am 28.5.2023

A great and powerful ERP system that can help to automate any company tasks or transactions.

A great and powerful ERP system that can help to automate any company tasks or transactions.

Vorteile

I like that Odoo is an open-source ERP system, this means that you can edit and customize anything to cover all your needs. It offers many project management tools like task management, task scheduling, and budget control. I like the manufacturing module and the connectivity with our inventories and warehouses. Besides all that, Odoo is cheap software compared with other ERP systems.

Nachteile

Odoo is very hard to learn and has a difficult learning curve, especially for managers and administrators.

Jhon
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
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  • Weiterempfehlungsquote 9.0 /10

a software that has it all and is very versatile

Bewertet am 19.4.2023

Vorteile

Odoo also offers a wide range of modules that can be easily integrated into a company's workflow, making it a versatile solution for businesses of all sizes

Nachteile

Upgrading to new versions of Odoo can be time-consuming and may require technical expertise, which can be a challenge for some users

In Betracht gezogene Alternativen

HubSpot CRM

Gründe für den Wechsel zu Odoo

Odoo has a user-friendly interface that is easy to navigate and use. This can help businesses reduce the learning curve and increase user adoption.
James
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
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  • Weiterempfehlungsquote 3.0 /10

Great Software and Product Horrible Implementation and Support

Bewertet am 15.1.2020

Overall Odoo is a GREAT idea and great product. However with their model and support I believe you...

Overall Odoo is a GREAT idea and great product. However with their model and support I believe you will get frusterated. You will bring one your client 1/2 way through your project after spending alot of money or be frusterated the entire time when you need to do anything special with their product. They like to point you to something called a SUCESS PACKAGE but with all due respect when that becomes the reply when you cannot even create a transaction for a purchase you should go with another product.

Vorteile

Alot of Features...If you have the patience and the money you can do anything.

Nachteile

The Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.

In Betracht gezogene Alternativen

Bitrix24

Warum Odoo gewählt wurde

Shopify nickle and dimed you constantly and took commision on all sales. Their model was self serving and not what we were looking for. However though its self serving in alot of ways it does work for a simple implementation better than Odoo.

Zuvor genutzte Software

Shopify

Gründe für den Wechsel zu Odoo

We did choose it over Shopify but we may for the Customer Service and Support alone and replies like well if you need help with that you will need to PURCHASE a Sucess Packet after spending 800/month for their software we opted to go elseware.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 3.0 /10

Odoo is not easy to setup

Bewertet am 9.10.2022

We still using odoo for our business. It's hard to use and understand, but everything it's...

We still using odoo for our business. It's hard to use and understand, but everything it's connected. You can create an invoice and make a project automatically, create and issue and add followers+client. But it's really expensive if you need customize the tool.

Vorteile

All proccess of your business inside one place.

Nachteile

Odoo has a lot of features like another ERPs but it's really hard to get it working without get a lot of effort on coding features.
There are a lot of features without enought development. If you need to add some easy feature like "don't show to client some stuff" you need to develop this and it cost money.
Lot of pieces to join but those don't be so good yet.

Alaa
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

An excellent choice for general business

Bewertet am 31.7.2023

Odoo is great as a public ERP but it's not flexible with dental.

Odoo is great as a public ERP but it's not flexible with dental.

Vorteile

Odoo is very flexible to begin implementing with some modules and any time you can add another module, that will make the implementation easier.

Nachteile

Odoo is weak in integration with dental software and machines.

Rahul
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Quality review of Odoo

Bewertet am 25.8.2023

Vorteile

- really good accounting system to manage day to day transaction- simplified all financial process

Nachteile

- forecasting is not good enough to go through- need to improve customer support

Mohammad
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
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Gesamtbewertung

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  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

One of the best food and beverage ERPs

Bewertet am 3.8.2023

In these days Odoo is the best of restorants.

In these days Odoo is the best of restorants.

Vorteile

Odoo is open source and has a wide community of expertise and references and is stable in implementation smoothly by adding modules individually.

Nachteile

Odoo has great experience in restaurants and cafes, but in other fields, I found it, not the best.

Youness
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Weiterempfehlungsquote 10.0 /10

An Odoo Defender Review

Bewertet am 1.8.2019

beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during...

beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during the last 9 years is very positive.

Vorteile

The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it.
Also some apps are just easy to learn and well documented.

Nachteile

- Luck of technical and functional documentations ( functional is getting better faster than technical ).
- Luck of automated migrations tools ( a pain for customers too ).
- Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly.
- Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

Rajiv
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Bedienkomfort
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  • Weiterempfehlungsquote 3.0 /10

Oversold and Underdelivered

Bewertet am 6.8.2019

We purchased Odoo just about a year ago. We saw the potential it had, which drew our appeal. We...

We purchased Odoo just about a year ago. We saw the potential it had, which drew our appeal. We began implementation and as it proceeded, we hit several points where we had to push back our launch date. We had (and still have) several bugs and issues with the software we face on a daily basis. We invested over double our initial budget on service hours and had to go back and forth with various Odoo Sales Team members just to be compensated for a chunk of the time reimbursed for issues that should have been taken care of. We have fully migrated our first company, and still in process of migrating our second.

Vorteile

-Odoo has a vast array of applications that appear very user friendly
-Can automate several manual functions that occur day-to-day
-Accessible on the go
-Have the ability to customize the system to meet your company's needs

Nachteile

-Setting up and configuring the database is almost impossible without support
- Several technical bugs and glitches
-Have to go through several hoops just to undo validated actions (ex: Validated Invoices, Orders)
-Can be slow at times
-Support has slow turn around times
-Sales Team overpromises and under-delivers

In Betracht gezogene Alternativen

Zoho CRM, NetSuite, Salesforce Sales Cloud und Keap

Warum Odoo gewählt wurde

WinFashion was very outdated and not user friendly at all. It was hard to have a user friendly, fully functional website with this platform. It also prevented people from working at home, because it was not a Cloud based software,

Gründe für den Wechsel zu Odoo

Odoo was the most user-friendly (or at least how it appeared) and affordable option. It had all the key features we needed, as well as had the ability to customize features within the database, rather than functioning from an out-of-box system.

Antwort von Odoo

Hi Rajiv, thanks for your review. We are sorry to hear you had challenges with configuration. While self-implementation is free, we typically recommend getting technical services either internally, with Odoo directly, or with one of our thousands of Official Partner organizations worldwide. We give you many different options so you can choose the one that is right for you; but please get in contact with us if we can help in any way! :)

Mark
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Best Business Management Tools

Bewertet am 5.5.2023

Since we are still new to this product, we are still in a bit of struggling to tweak it and...

Since we are still new to this product, we are still in a bit of struggling to tweak it and customize it based on what we need and how our office operates. But for sure, once we got use to it and fix all what needs to be done, i'm sure it will be a big help to our company.

Vorteile

what we like about this Suite is it replaces all our old applications into like on stop shop solutions for our Accounts, HR, Billing and our Project managers.

Nachteile

What we are encountering now is a bit uneasy to modify sore features and we needs a lot of help from developer to adjust certain things to suite our needs.

In Betracht gezogene Alternativen

Dynamics 365 und SAP Business One

Warum Odoo gewählt wurde

we want to have one suite that will connect our Accounts department, HR and Projects Management team.

Gründe für den Wechsel zu Odoo

Flexibility and cost.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Weiterempfehlungsquote 2.0 /10

Beautiful face very bad customer service

Bewertet am 4.8.2020

While I was analyzing the system the attention was incredible. I felt really very well taken care...

While I was analyzing the system the attention was incredible. I felt really very well taken care of, once I started having problems, the customer service and support area seemed to have lost all interest in us.

Vorteile

The demo was amazing, incredible, I had an instant love for the tool, the low prices really excited me.

Nachteile

after years of use the migration was impossible and I had to change from software to another brand because I came to the conclusion that the slow support seemed to be guessing how to solve my problems

In Betracht gezogene Alternativen

NetSuite

Warum Odoo gewählt wurde

Because migration was an impossible task, we did everything Odoo said had to be done, we even hired odoo.sh a few years before because they assured me that everything would work better, but it didn't, I felt really ripped off.

Gründe für den Wechsel zu Odoo

I chose odoo for price and level of service without asking for references to other companies, over time I realized that other companies like mine went through the same thing.
Denis
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Odoo Hosted is Kewl

Bewertet am 15.12.2020

I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.

I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.

Vorteile

Odoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.

Nachteile

I don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).

In Betracht gezogene Alternativen

QuickBooks Desktop Enterprise

Warum Odoo gewählt wurde

Wanted more features AND a better Web UI. In short, I wanted real ERP sioftware, but, still wanted ease of use.

Zuvor genutzte Software

Quickbooks Online
Aninda
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Awesome ERP Experience!

Bewertet am 17.10.2022

Vorteile

It has all the modules/features integrated to run a business

Nachteile

Support shall be more responsive and cost friendly

In Betracht gezogene Alternativen

Sage Intacct, NetSuite und Infor CRM

Warum Odoo gewählt wurde

PrideSys ERP feature development was very poor and slow to keep up the pace wit our business

Gründe für den Wechsel zu Odoo

Oddo seemed to offer more features/functionalities at better cost
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Open Source ERP/CRM - Or Shareware

Bewertet am 16.2.2020

I solved all my integrations in one place:

From using planner, teams, excel, etc.

I just do a...

I solved all my integrations in one place:

From using planner, teams, excel, etc.

I just do a pipeline with all my work, clients, contacts and even do e-mail marketing and my website design using it.

Vorteile

Odoo is easy to install / deploy using Docker or a Cloud image from the Amazon Marketplace.

You have everything you need to run a Business, from the communications of a team, sales, quotations & project planning.

It has a lot of modules available in a marketplace.

Nachteile

It is supposed to be open source, which gives me the perception of costing less...

But costs tend to ramp up quickly when you start using premium modules (And basic at the same time, like accounting).

They have to be paid even in the OSE.

In Betracht gezogene Alternativen

Zoho CRM und Dynamics 365

Zuvor genutzte Software

Zoho CRM und Dynamics 365

Gründe für den Wechsel zu Odoo

Ease of implementation. It just works out of the box, in test environments and the interface is simpler.
Berne
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great software, but avoid Odoo direct Implementation

Bewertet am 22.3.2022

We were quickly convinced that Odoo as a system was going to be the right choise for us and our...

We were quickly convinced that Odoo as a system was going to be the right choise for us and our business evolution. Changing the company mindset of using Spreadsheets and custom independent apps over to a proper ERP/CRM system was a big step and challenge, but ultimately worth it.

We innitially decided to go with Odoo's drect "Success Plan" packages to help us get up and running. These are working on a hourly basis, and everything they do/say/write is deducted accordingly. As we were new to this, we got hooked into their "system" by being told we needed about XXX hours for helping us through the whole process. Eventually those hours ran out and I was told we need about 50% more to completion. After paying for it the extra hours quickly ran out and we were demanded to pay more. This is where I stoped and found a local odoo Partner to take us the rest of the way, to much better success.

My advise is 100% for the Odoo system, but avoid getting them to set you up or onboarding you if you're new to this. Instead try to find a local company or Odoo Partner for that. Also try to get Project quotes for onboarding instead of by-the-hour methods.

Vorteile

Fantastic bag of integrated tools from Inventory management, CRM, Sales and Supply chain working together to optimize our opperations. The logical and natual choise for us evolving from a small company into a medium enterprise.

Nachteile

Odoo's Onboarding team was a total waste of Time and Money and I seriously felt like being milked for every penny along the way. Eventually I dropped them and restarted the process with a local dev company and much better experience.

Selvakumar
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Covers most of the organisational needs but need customization as well

Bewertet am 6.11.2018

Have experience of consulting and over seeing the implementation ( 14 Implementations) of Odoo from...

Have experience of consulting and over seeing the implementation ( 14 Implementations) of Odoo from version 8 to 11 for the past 4 years.

Vorteile

1) Opensource and SaaS option
2) Easy to use - Maintained uniformity across modules
3) Availability of Third Party apps
4) OCA community support
5) No other opensource ERP covers Inventory (Product master - ability to handle product variance / Inventory valuation / Landing Cost) and Recruitment functionality like odoo
6) Odoo Enterprise Accounting reporting is a plus
7) Easy to customize or develop new module using Odoo Studio if your an enterprise customer
8) Developing new module even in enterprise will not take much time
9) Partners availability across globe is a plus
10) Having Ecommerce functionality in an ERP is great advantage

Nachteile

1) Need customization for localization ( Both HRMS - End of service calculation and Taxation)
2) Must to have functionalities are moved from community to enterprise form Odoo version 9 onward till odoo 12
3)Must to have accounting reports moved to Odoo enterprise
4)Not providing incremental update to the existing version is minus
5) Different pricing for different region
6) Document management features could have been better even-though they released few more functionalities in Odoo 12

Antwort von Odoo

Thanks for the review Selvakumar! We appreciate the 10/10 for recommendation. Your key points in both areas were informative to read. We like to see the Pros in order to understand where our community finds the most value, as well as the Cons to see where we can improve. Note for some of these (such as Documents management) that our software is constantly being updated and improved by a global team of awesome developers to bring features like this to our users. If you are on the SaaS platform, these features are delivered to you automatically without any need to update or reconfigure (we like to make things simple and easy). Hope to see you at our next Odoo event to learn more about your experience! :)

Corey
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

DO NOT BUY SUPPORT PACK - Outside Source Help

Bewertet am 25.9.2020

I would say this has been an overall average experience. The pros of this ERP system outweigh the...

I would say this has been an overall average experience. The pros of this ERP system outweigh the very negative start to using this system, and I cannot stress enough to not deal with the Support Pack system as the level of talent of Odoo Project Managers is low. They will overcharge you and not really give you much more than anything you could have expected from a recent graduate out of a college.

Vorteile

We loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.

Nachteile

I have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire. We began our Odoo integration just before COVID hit, and we had to stop the Odoo integration for a few months, only to be met with many hours being used on ODOO EMAILING US for updates on when we would come back.

In the time spent with them implementing our systems to Odoo, they easily have dropped the ball so much with such low support that we had to hire a third party consultant to get this system up and running the way THEY MARKETED TO US and how we initially envisioned this working.

In Betracht gezogene Alternativen

Zoho CRM, Salesforce Sales Cloud und HubSpot CRM

Zuvor genutzte Software

monday.com
Anoop
Gesamtbewertung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Reliable ERP that works for everyone

Bewertet am 2.2.2018

Increase in efficiency of running my business by 60%

Increase in efficiency of running my business by 60%

Vorteile

8 years ago we were actively helping some of our customers implement SAP. I was researching on a better system that is affordable for small and medium business as well. I found OpenERP(Now Odoo) and give it as an R&D project for my team to learn. Seeing the ease and freedom, we implemented it for our business and partnered with Odoo and started providing it as one of our core services to manufacturing/Retail and Wholesale companies in the US and abroad. Main Pros are

Base Opensource - Source Code available
Modular Architecture
Software doesn't dictate how you should run your business - highly customizable
Availability of custom modules for almost every integration
Availability of developers and implementation partners
No Vendor Lock-in and unexpected 300% increase in license costs
Affordable for 5 people business to large corporations
Can be installed on highly secured private dedicated military grade servers for compliance

Nachteile

Documentation is scattered across different channels, needs to be centralized.
Odoo is still a young company and has a long way to go compared to SAP, but they are working on it.

Antwort von Odoo

We appreciate the awesome review Anoop! Glad to hear the flexibility of the Odoo ecosystem is an important point for you. We will continue to make our content (especially documentation) more accessible and comprehensive in the future. Thanks for the review!

Julio
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Odoo is Great!

Bewertet am 2.8.2019

Synchronization of the whole operations of company

Synchronization of the whole operations of company

Vorteile

- User Experience very fluently
- Business Scope is complete
- Easy to develop and customize

Nachteile

- Difficult to found technical experts
- Difficult to found functional experts

In Betracht gezogene Alternativen

Dynamics 365 und JD Edwards EnterpriseOne

Warum Odoo gewählt wurde

UX and relations cost/benefits

Zuvor genutzte Software

SAP Business One

Gründe für den Wechsel zu Odoo

Best relation between return and invesment
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Möbel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Easy, modern and flexible but quirky

Bewertet am 23.3.2019

The 1-800 line is horrible. You can't speak to anyone. In order to speak to someone knowledgable,...

The 1-800 line is horrible. You can't speak to anyone. In order to speak to someone knowledgable, you have to submit a ticket and wait DAYS. And sometimes they have no clue how to help you. Or you have to pay for Service Pack Hours, which aren't cheap, and then you use up hours to get good help.
I would also advise new users/admin to try your best to use the default functionality, try not to customize too much b/c sometimes it looks like it's working on face value but then it turns out not to, or it takes a long time when saving new data. You end up having to wait seconds for loading.

Vorteile

I like how everything flows together. From contacts, into the quote, into the sale, pulling from product /price list, into accounting. It has helped reduce a lot of redundant work, which we dealt with in our previous systems, which didn't speak to each other.

Nachteile

The accounting side of things is lacking. It has odd functionality. Like you cannot have 2 decimal places on your Sales side and 4 decimals places for raw materials/purchasing. Both sides have to be on the same decimal count, which is inconvenient. The bank reconciliation functionality is strange. It's not like Quickbooks, I believe it's more of a European way of reconciling, vs a USA sort of method. We've also had issues with the invoices not pulling from item receipts, they tie back to the PO, and ignore the Item Receipt. Which is also odd to me. So there has been an adjustment period on the accounting side.

Dimitri
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

BEST ERP system for your company

Bewertet am 8.9.2022

Vorteile

If you want to save your organization a bunch of money and move away from Oracle, Saas and other expensive ERP systems. This is the system for you and your organization. Try it out, test and see the automated workflows that can be created to reduce admin costs immensely within your organization.

Nachteile

They moved away from a free version to a paid version but it’s still worth the price. IT could have handled all the customization even via the free version but they have now centralized the software with automatic updates.

In Betracht gezogene Alternativen

Sage 50cloud Accounting

Warum Odoo gewählt wurde

They streamlined our business and saved us thousands in costs.