Zoho Inventory Erfahrungen

We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.

Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are:
1) Order Management
2) Invoicing
3) Integration with other tools available
4) works closely with other Zoho Products
5) Ease of access
6) Reporting and Dashboard is better than other players in the same domain
7) Handles RMA easily

Each tool comes with a few drawbacks though:
1) Lack of Equipment Rental feature
2) Composite Items feature doesn't function well, needs more tweaking from the user

What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.

Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.

Give alerts on items out of stock and also integrates with Amazon seller tool enables instant management for sales

No errors in management services as far as I know this software

The interface and the integrations, especially the shipping one.

I would have really liked it if you had more integrations other than Shopify or ebay...a direct connection with woocommerce would have been great. Not that happy with kloud connector really.

Easy to use, very versatile, it has become seamlessly essential to our business

Customer service is a bit slow and clunky

It's an easy to use product in the Zoho universe of applications. We only use Inventory, but there are many to choose from. We use it to keep track of inventory, orders and stock levels .

Can't really think of any negative things. It does what it's suppose to do.

The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment features. It is easy to use.

I don't think there is anything about Zoho Inventory that I don't like. I still use their products today.

1- Its best for the Trading business.
2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software.
3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected.
4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts.
5- The best feature of Zoho is availability of customer service 24/7
6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it.
7- Composite items is the Bill of Material, which is gives you the option of calculating variances.
8- If you want to add an extra material, other than what is defined in the standard formula, you can do that.
9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse.
10- It is very well integrated with the ZOHO Books.
11- The Taxes can also be handled easily through Inventory module

1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality.
2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books.
3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time.
4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer.

I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program.

Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly.

One of the key features is the ease of set up and configuration. Customization options are also decent. The ability to operate in multiple currencies is also key.

The workflow for PO entry, sales order entry and their relationship can be cumbersome and may not necessarily scale well. There are options for bulk import, but with limitations.
Pricing on one section of their site when you are starting a trial shows one price. When you are converting from the trial, it shows a different price. This is misleading.
Multi-warehouse option is not available in the free version

My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved!

I also like that all of my vendor contacts are accessible in one place.

Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc.

Honestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing.

I use this software at the studio to monitor and manage inventory reports, and easily access data and plans for our daily, weekly and monthly schedules, especially delivering photographic equipment, receiving orders and monitoring the overall process.

The price! It could be a better deal, more cheap. I find it a bit expensive. But apart from this, I am happy with this product!

Zoho Inventory is by far the best software out on the market to handle inventory tracking as well as creating sales orders and invoices. It's super customizeable and very professional-looking.

Inventory tracking was slightly hard to set up, since I didn't understand exactly how Zoho handled it. But after talking with customer service, we figured it out and it works great now.

Easy to use and much fuctionallity software. I was looking for this kind of software for my small stock management. Highly recommend to use for improving business efficiency, and most importantly to control your business at a fingertip (App is working perfectly). Multiuser system helps to accommodate different activities and job specifications to use employee, thus creating a functional vertical integration value chain. All actions are stored and as an Admin I can observe actions of my empoyees. More control less arguments and distraction for business efficiency.

Some of my employees are native in Russian language, and unfortunately Zoho Inventory is not running on Russian language, that is the only thing I would like to add. Everything else working perfectly.

Easy to use and available on mobile. Inventory on the go is the best thing that happened to us.

We don't find any problem with this software as such.

I’m a big fan of all of the branches to Zoho. Same goes for the inventory application, I can easily add/delete and manage inventory items and merge them into my Zoho CRM. Capatability is amazing.

It could be a little more customizable with certain items but for the most part this is an overall great inventory management option.

Very Convenient & User Friendly
You get almost all Options

Customer Support is not Prompt.
we need to leave a message & they will get back to us at a irrelevant time

Powerful yet easy to learn and manage - Lovely interface.
Very useful to grow (and grow with) your business.
Seamless integration with Zoho Books.

Not the best for managing large, technical inventory. Although composite items are available, it is a bit cumbersome to switch between the two.
Needs better integration with Zoho Commerce. The two should become one product for those that need an online store. Zoho Inventory would make a good backend for the eCommerce site.