---
description: Ausführliche Erfahrungsberichte zu IFS Field Service Management mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche IFS Field Service Management mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IFS Field Service Management Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Planungssoftware](/directory/233/scheduling/software) > [IFS Field Service Management](/software/102495/ifs-field-service-management)

# IFS Field Service Management

Canonical: https://www.getapp.de/software/102495/ifs-field-service-management

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.getapp.de/software/102495/ifs-field-service-management?page=2)

> IFS FSM ist eine KI-basierte Omni-Channel-Lösung für das Außendienstmanagement, mit der Hersteller und Distributoren Jobstatus, Ressourcen und Technikeraktivitäten vor Ort verwalten können. Nutzer können die Planungsprozesse basierend auf Dienstleistungsvereinbarungen und Kundenverträgen automatisieren.
> 
> Bewertung: **4.5/5** von 23 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 23 Nutzerbewertungen |
| Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: IFS
- **Region**: Edina, USA
- **Gegründet**: 1983

## Gewerblicher Kontext

- **Startpreis**: 65,00 $
- **Zielgruppe**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Arabisch, Englisch, Französisch, Indonesisch, Koreanisch, Thailändisch
- **Verfügbare Länder**: Kanada, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abrechnung & Rechnungsstellung
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Angebote / Schätzungen
- Anlagegegenstand-Management
- Anpassbare Felder
- Anpassbare Formulare
- Anpassbare Vorlagen
- Arbeitsauftragserstellung
- Arbeitsauftragsverwaltung
- Aufgabenplanung
- Automatisierte Terminplanung
- Berichterstattung / Analyse
- Bestandskontrolle
- Bestandsverfolgung
- Buchhaltung
- CRM
- Dateispeicherung
- Drag-and-Drop
- Echtzeit-Planung

## Integrationen (2 insgesamt)

- Microsoft Azure
- StreetSmart

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Planungssoftware](https://www.getapp.de/directory/233/scheduling/software)

## Ähnliche Kategorien

- [Planungssoftware](https://www.getapp.de/directory/233/scheduling/software)
- [Field Service Management Software](https://www.getapp.de/directory/255/field-service-management/software)
- [Software für die Disposition von Wartungspersonal](https://www.getapp.de/directory/520/service-dispatch/software)
- [Außendienst Software](https://www.getapp.de/directory/655/field-activity-management/software)
- [HVAC Software](https://www.getapp.de/directory/657/hvac/software)

## Alternativen

1. [Jobber](https://www.getapp.de/software/90723/jobber) — 4.6/5 (1420 reviews)
2. [Verizon Connect](https://www.getapp.de/software/91400/fleetmatics-work) — 3.2/5 (940 reviews)
3. [FieldAware](https://www.getapp.de/software/91412/fieldaware) — 3.4/5 (66 reviews)
4. [Commusoft](https://www.getapp.de/software/106265/commusoft) — 4.7/5 (209 reviews)
5. [mHelpDesk](https://www.getapp.de/software/91179/mhelpdesk-field-service-software) — 4.3/5 (823 reviews)

## Nutzerbewertungen

### "IFS is Perfect" — 5.0/5

> **Burak** | *14. Oktober 2020* | Telekommunikation | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: IFS is windows based and the only software (as far as I know) that contains finance and HR module inside. Very easy to check your data, easy to learn and easy to book items (invoices, statements)&#10;&#10;IFS has also lots of reports and also they can be modified easily.&#10;&#10;IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
> 
> **Nachteile**: Looking at the finance side, the auto-matching feature of IFS sometimes makes it complicated and this feature cannot be stopped by users. Also if an invoice has more than certain amount of POs, IFS cannot adopt them all at the same time. If a PO has more than certain units inside, IFS cannot sort them A to Z again because of limits. The checking of the status of a PO module should be improved.&#10;&#10;There is no IFS forums like other software to find a solution from web.
> 
> I use IFS in finance (accounts payable) side, create lots of reports for users and generate them to test them and making them perfect as IFS helps a lot.

-----

### "Innovative ERP that is challenging the Norms of ERP industry" — 5.0/5

> **FRAZ** | *29. Juli 2020* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It is for the challengers those are open to explore new possibilities in the era of innovation \&amp; depicting result in the industries of most complex scenarios and business processes .
> 
> **Nachteile**: It becomes very rigid in terms of customization and repetitive actions are required to keep the process in check.
> 
> I am a business analyst and functional consultant associated with IFS ERP for more than 2 years.  &#10;Involved in Implementation and surely can comment on the capabilities of the application in terms of business process handling and reporting needs, even in the most traditional and compounded scenarios it has answers to satisfy the customer needs and always on the edge to enhance application strength by developing more scenarios and options which help customers to achieve overall organization goals.

-----

### "IFS software covers all aspects of field service and it's highly configurable. Implementation and support services could be improved." — 3.0/5

> **Celso** | *5. September 2018* | Verbraucherdienste | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: Rich functionality - it covers all aspects of field service, including route optimization, dispatch, inventory, order management, pricing, etc. In addition, it's highly configurable (business rules/sync rules) and very flexible to integrate with other applications.
> 
> **Nachteile**: We had many struggles adjusting it for performance, shortage of knowledgeable consultants, support can be improved, documentation is lacking.

-----

### "Has everything needed to manage field agents and to manage MTTR" — 5.0/5

> **Neshica** | *26. August 2022* | Telekommunikation | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: IFS Field Service Management has all the essential features that enable efficient dispatch and management of field agents.  It has a robust reporting capability and dashboards.  It assists in managing vendors as well as customer experience.  The field agents app has everything a field agent needs to update a work order and  provides management visibility.
> 
> **Nachteile**: It is expensive.  We use it at a large telecommunications provider and for the scale of the usage and the functionality required it makes sense.  It is significantly more expensive than other SAAS products and one has to also budget for implementation costs
> 
> We have just implemented the solution and thusfar it has met our expectations.   When implementing ensure that you budget for training as you will only get the true value if people use the system correctly and to its full capability.

-----

### "Concise, supportive and efficient" — 5.0/5

> **Emilia** | *30. August 2017* | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Efficient use of data organisation and seeing the customer view  all in one screen is so much easier. Also handy that we can choose what we need through their modular approach.
> 
> **Nachteile**: A little long to implement but well worth it once all in place.  Overall a good experience as we went with them after having issues with our original choice. Should have just bitten the bullet and spent that much ore for bespoke.
> 
> It does everything that we have been trying to do over the past few years for the contact centre customer services team. Our customers are being looked after so much better than before as agents are able to have full visibility of their details, history, etc.

-----

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.getapp.de/software/102495/ifs-field-service-management?page=2)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/software/102495/ifs-field-service-management)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.getapp.de/software/102495/ifs-field-service-management> |
| de-AT | <https://www.getapp.at/software/102495/ifs-field-service-management> |
| en | <https://www.getapp.com/operations-management-software/a/ifs-field-service-management/> |
| en-AE | <https://www.getapp.ae/software/102495/ifs-field-service-management> |
| en-AU | <https://www.getapp.com.au/software/102495/ifs-field-service-management> |
| en-CA | <https://www.getapp.ca/software/102495/ifs-field-service-management> |
| en-GB | <https://www.getapp.co.uk/software/102495/ifs-field-service-management> |
| en-IE | <https://www.getapp.ie/software/102495/ifs-field-service-management> |
| en-NZ | <https://www.getapp.co.nz/software/102495/ifs-field-service-management> |
| en-SG | <https://www.getapp.sg/software/102495/ifs-field-service-management> |
| en-ZA | <https://www.getapp.za.com/software/102495/ifs-field-service-management> |
| es | <https://www.getapp.es/software/102495/ifs-field-service-management> |
| es-CL | <https://www.getapp.cl/software/102495/ifs-field-service-management> |
| es-CO | <https://www.getapp.com.co/software/102495/ifs-field-service-management> |
| es-MX | <https://www.getapp.com.mx/software/102495/ifs-field-service-management> |
| fr | <https://www.getapp.fr/software/102495/ifs-field-service-management> |
| fr-BE | <https://fr.getapp.be/software/102495/ifs-field-service-management> |
| fr-CA | <https://fr.getapp.ca/software/102495/ifs-field-service-management> |
| nl | <https://www.getapp.nl/software/102495/ifs-field-service-management> |
| nl-BE | <https://www.getapp.be/software/102495/ifs-field-service-management> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Deutschland","address":{"@type":"PostalAddress","addressLocality":"München","addressRegion":"BY","postalCode":"81829","streetAddress":"Lehrer-Wirth-Str. 2 81829 München Deutschland"},"description":"Vergleiche und bewerte Software für kleine und mittelständische Unternehmen. GetApp Deutschland bietet Software, SaaS & Cloud Apps, unabhängige Bewertungen und Reviews.","email":"info@getapp.de","url":"https://www.getapp.de/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.de/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://twitter.com/GetApp","https://www.facebook.com/GetAppcom"]},{"name":"IFS Field Service Management","description":"IFS Field Service Management von IFS World Operations ist eine Lösung, mit der Hersteller und Distributoren Jobstatus, Ressourcen und Technikeraktivitäten an entfernten Standorten verwalten können. Mit dem KI-basierten Omni-Channel-Tool können Nutzer Prozesse im Zusammenhang mit der Planung von Aufgaben basierend auf Dienstleistungsvereinbarungen, Geschäftszielen und Kundenverträgen automatisieren.\n\nZu den wichtigsten Funktionen von IFS Field Service Management gehören Versand, Zeiterfassung, Routing, Dateispeicherung, Buchhaltungsintegration und GPS-Tracking. Das Kontaktcenter ermöglicht es Unternehmen, Kernvorgänge des Kundenservice, wie Teilebestellung, Antragsbearbeitung und technischen Support, zu verwalten und so das Kundenengagement sicherzustellen. Hersteller können Kundeninformationen auch in einer einheitlichen Datenbank speichern, einschließlich Kontaktdaten und Serviceverlauf für zukünftige Referenzen. Das Tool hilft Nutzern, Benachrichtigungen zu senden, um Ingenieure und Teams vor Ort über zugewiesene Aufgaben zu informieren, und bietet mobilen Zugriff für entfernte Standorte. \n\nIFS Field Service Management kann On-Premise bereitgestellt oder in der Cloud gehostet werden. Die Software verfügt über Tools, um alle Aspekte der Service-Lieferkette zu adressieren, einschließlich der Forward- und Reverse-Logistik. Die Lösung ermöglicht den Distributoren die lange und komplexe Servicebereitstellung, was das Projektmanagement erleichtert.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/22b70c06-4a61-462a-bd08-5b15c650870c.png","url":"https://www.getapp.de/software/102495/ifs-field-service-management","@id":"https://www.getapp.de/software/102495/ifs-field-service-management#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.de/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":23},"offers":{"price":"65","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.de/software/102495/ifs-field-service-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"Planungssoftware","position":2,"item":"/directory/233/scheduling/software","@type":"ListItem"},{"name":"IFS Field Service Management","position":3,"item":"/software/102495/ifs-field-service-management","@type":"ListItem"}]}]}
</script>
