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3316 Bewertungen
- Branche: Medienproduktion
- Unternehmensgröße: 1.001-5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Das beste CRM mit dem ich je gearbeitet habe
Bewertet am 30.4.2021
Mit dem sehr großen Funktionsumfang geht Hubspot über ein reines CRM weit hinaus und ermöglicht es, Marketing und Sales sehr ganzheitlich zu betrachten. Hervorzuheben ist der gute Support und das gute Onboarding, welches auch nötig ist, um hier erfolgreich zu starten. Dann wird man sehr lange und zufrieden mit Hubspot arbeiten.
Vorteile
Hubspot bietet wirklich alle erdenklichen Funktionen, die man so braucht, und es gelingt, diese in einer Oberfläche unterzubringen, in der man sich nach einer kurzen Einarbeitungszeit sehr gut zurechtfindet. Ich liebe es, damit zu arbeiten!
Nachteile
Nachdem der Start sehr einfach und auch günstig ist, ziehen die Preise dann im weiteren Verlauf (Mehr Nutzer im System, mehr Funktionen) deutlich an. Aber Hubspot ist sein Geld wert, denn es spart im Alltag viel Zeit und bringt Tools wie Social Media Planung und Newsletter-Versand gleich mit.
- Branche: Medienproduktion
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Für die die beste CRM-Software
Bewertet am 18.3.2022
Insgesamt möchte ich Hubspot nicht missen. Es ist der zentrale Dreh und Angelpunkt meiner Kommunikation.
Vorteile
Hubspot ist sehr schnell startklar, ist sehr einfach zu bedienen und bietet alle Funktionen, die man so braucht. Damit ist es für mich perfekt.
Nachteile
An manchen Stellen bleiben die Funktionen sehr Oberflächig, etwa im Bereich social Media. Wer hier mehr braucht, braucht speziellere Tools, für das wesentliche reichen aber die Features.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Echt Klasse Lösung - momentan noch Optimierungsbedarf beim Datenschutz
Bewertet am 12.3.2021
gut und einfach zu bedienen. Auch das Preis- Leistungsverhältnis passt. Preismodell ist übersichtlich und kalkulierbar
Vorteile
Schnell und einfach integrierbar mit sehr guten und einfach zu bedienenden Elementen.
Nachteile
Für mich momentan einziges kleines Fragezeichen ist der DAtenschutz - soll aber durch einen europäschen Server demnächst gelöst sein.

- Branche: Einzelhandel
- Unternehmensgröße: 5.001-10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Improve the relationship with your customers
Bewertet am 9.6.2022
It is an automated software that will help you with the organization of your company's activities, you can schedule appointments, schedule a client with an advisor, broadcast messages, create notes on each client, send mass emails, make calls, you can create tasks to have the optimal follow-up of this client, history of orders placed.
Vorteile
I like HubSpot because it's a complete CRM platform, you can organize your sales, marketing campaigns, customer service. This software will help you with the business growth strategy through marketing techniques. It has several plans and different costs. You will be able to obtain information in graphs of the statistics, access your contacts that are being created (clients, prospects), you can assign advisors to attend to each client. Something that I can highlight is that it has a free version in which you can use several tools, ideal for those who want to see how it works, and then there is the Enterprise version, which is the most complete and to handle more contacts.
Nachteile
It is a platform with many functions and at first it can be difficult to understand, it would be nice if it had more tutorials on the platform to guide you through the different tools
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
HubSpot: A Swiss army knife that costs less than an arm and a leg, initially
Bewertet am 18.5.2022
My experience has been great with HubSpot. The Free and Starter plans offers excellent values and functionalities. Instead of piecing numerous SaaS bits together, HubSpot is a one-stop shop that is backed up by a reputable company and a lively ecosystem. Its knowledge base is vast and I can usually find solutions on its FAQs or HubSpot Certified Group on Facebook. You cannot reliably claim that about other niche platforms.
Vorteile
I got introduced to HubSpot via its Academy, which truly has excellent educational content. HubSpot brilliantly uses its extensive knowledge base to attract prospects. As part of the InBound Sales certification course, I started using its CRM and gradually expanded to other service offerings, such as the self-service scheduling and chatbot services. What HubSpot does better than its competitors is the seamless integration between the mega modules (Marketing, Sales, Customer Service, CMS and Operations). You can start with as few/many modules as your organization needs.
Nachteile
The Starter Plans are cost-effective ($0 to $45/month) but shoot up astronomically as you scale up to Professional and Enterprise tiers ($360+/month). A more economical tier between Starter and Professional would better serve the SMBs.
- Branche: Design
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Overall... Meh
Bewertet am 8.6.2022
If you're using hubspot for the advanced features (sales pipeline, MAP, etc) and just need a CRM to house some data, Hubspot CRM is ok. If you utilize your CRM in an in-depth way with custom fields & reporting, HubSpot may feel like a downgrade. It was also a huge lift for us to manually import every field into HubSpot. We had 3 -4 imports (to write data and then overwrite other data) per type of information from Zoho over to HubSpot it was very cumbersome and less than ideal.
Vorteile
It houses all of our data and I do believe that the additional features (MAP & Salespipeline) are helping our sales and marketing teams to be more effective in their jobs.
Nachteile
If you've used a true CRM before, you'll notice that hubspot was not setup as a CRM initially. It was an add-on that they've done an ok job at. If you use the CRM day in and day out - it's cumbersome. Data is housed in ways that makes a user click 3 - 4 times just to find a field. We had Zoho before moving to Hubspot. The data was held in a much more user friendly way and the reporting was more robust.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Easy to Use Popular CRM for Small Businesses
Bewertet am 16.5.2022
Hubspot CRM is an awesome CRM that I have set up for many of my clients with small businesses. It is easy to deploy, implement and maintain. It is also easy to teach to clients and there is low learning time. While not the most powerful CRM, it is surely the best CRM for small businesses. I highly recommend Hubspot CRM to every small business.
Vorteile
The best thing about Hubspot is that it's a very popular CRM software so if you run into any problems - you can easily find someone to help you. Also, there are a lot of tutorials available online from where one can easily learn Hubspot CRM. Another thing that I like very much about Hubspot CRM is that it has a free plan which can be highly beneficial for small businesses and startups. Even the free plan is competitive with paid plans of other CRMs. Another pro about Hubspot CRM is its intuitive workflow and user interface that makes it very easy to learn and use. Hubspot CRM is the easiest CRM I have ever used - even someone with below-average knowledge can use Hubspot easily with proper training. Also, there are a lot of integrations available like WordPress integration which is very useful for small businesses.
Nachteile
There aren't many advanced features available with Hubspot CRM so it may not be very useful for large businesses. Also, there is a free plan and there is quite an expensive plan - I wish there was something in the middle as not everyone can afford it. However, one can start with a free plan and move to a paid plan when needed so that's a plus.
In Betracht gezogene Alternativen
Dynamics 365Gründe für den Wechsel zu HubSpot CRM
Hubspot was recommended by many of my co-workers and also has a free plan.- Branche: Computer-Software
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great CRM for startups
Bewertet am 18.6.2022
Vorteile
I like the knowledge base HubSpot has built around their software. It helps a lot in maximise the value of it.
Nachteile
The analytics in HubSpot is my least favourite feature. Very difficult to configure.
Warum HubSpot CRM gewählt wurde
Because we wanted something more robustZuvor genutzte Software
Google SheetsGründe für den Wechsel zu HubSpot CRM
Because of recommendation we’ve got from the industry
- Branche: Marketing & Werbung
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A huge solution for good sales and marketing
Bewertet am 15.6.2022
HubSpot CRM gives me the ability to closely monitor my customers' behaviour. Once all the data is entered into the system, I start receiving notifications every time my prospects open their emails or click on a link or attachment. This makes it very easy for me to keep track of my prospects.
Vorteile
Hubspot is a great tool for startups, free and powerful and very rich in complex features.
Nachteile
It is the training time that is too long to be able to use certain features.

- Branche: Computer-Software
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Good but expensive
Bewertet am 21.5.2022
Overall good experience, customer support is included and I never have to wait long if I call in
Vorteile
Solution works well if you use it as intended and for everything you can
Nachteile
Solution has limitations requiring processes to be adapted to system
In Betracht gezogene Alternativen
Campaign MonitorGründe für den Wechsel zu HubSpot CRM
HubSpot was the all in one solution which simplified things for the company- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best all-round B2B crm
Bewertet am 23.6.2022
I have implemented HubSpot for multiple companies and has always had the functionality the companies needed.
Vorteile
Very thorough knowledge base. Easy to setup and maintain.
Nachteile
Certain features like workflows require an upgrade and can be expensive for some SMBs.

- Branche: Onlinemedien
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Fantastic Free (and paid) CRM
Bewertet am 23.6.2022
It's easy to use, helpful and I recommend it to clients and they feel the same.
Vorteile
They offer so much in their free CRM, and it's so helpful. As a boutique marketing and media business, it give me everything I truly need under their free tier and I love that.
Nachteile
There are some automations that I wish were included in the free tier, but I understand why they're not.

- Branche: Unternehmensberatung
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy to use, full-featured, powerful
Bewertet am 23.5.2022
I started using HS for my contact management and rapidly adopted it as a complete lead management solution, tracking all the actions (inbound and outbound) involving my customers, leads and prospects.
I also use it for periodical email campaigns and it allows to monitor the results in a clear and simple way.
Vorteile
It is really easy to use, with a clear and comfortable interface, plugins to connect to email account (web, Outlook) and integrations with a hug number of external services (Zapier and the like).
Nachteile
There's no mobile app, and this could be limiting in certain cases (especially for contact management)
In Betracht gezogene Alternativen
Zoho CRMGründe für den Wechsel zu HubSpot CRM
Better interface, more features (at the time of choice)- Branche: Medienproduktion
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Free Version is great, but when you pay you really pay
Bewertet am 28.6.2022
Vorteile
I got the starter pack for all, CSM, Marketing, Sales, etc. for a low price but you pay out the nose for marketing contacts and the value added isn't actually a whole lot. You could use an emailing service like ConstantContact or even a cold email service and get better value for monthly cost for marketing contacts.
Nachteile
I originally set it up to be an all-in-one location for all my contact management but that hasn't been the case, though it HAS replaced A LOT of my platforms, it still hasn't yet replaced Monday.com.
Also, there isn't an easy way yo separate out the CRM, like compartmentalize people who are receiving marketing compared to clients that are specifically sales. This means having two HubSpot accounts, one for marketing and one for sales and it's just a hastle. If they only made a user-level experience where you could effectively hide all the marketing contacts from sales until they become sales contacts, it would fix the issue.
The main thing we use Monday for is because it's a light platform we can push all our sales cycles through for task management. Where as HubSpot still has a poor sales pipeline management system with updates that should have been done YEARS ago. I've seen people complaining about the "NEW DEAL" tag with all new sales deals since 2018 and it's still there! Crazy to me this pipeline system need aa revamp and it's not getting enough attention
In Betracht gezogene Alternativen
monday.comWarum HubSpot CRM gewählt wurde
HubSpot seemed to be an all-in-one solution, but didn't pan out that way. Though it definitely replaced Pipedrive, couldn't replace Monday.Gründe für den Wechsel zu HubSpot CRM
Ease of use, contact updating is easy and their support is great.- Branche: E-Learning
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Implemented HubSpot Repeatedly
Bewertet am 7.6.2022
I have implemented HubSpot in 5 different places. It's the best one out there, and I have looked at them all. Their sales teams irk me... representative of a normally VERY junior and inexperienced staff... often felt like "it's all children working there"
Overall -- it is still the best and easiest to use product in the space!
Vorteile
Ease of use - it's obvious the way an iPhone or Google would be
Easy Integrations
Many capabilities and integrations
Fast start - up and running in no time flat
Nachteile
The sales team -- they just don't seem to really get Enterprise B2B CMO level folks... (in my experience!)
They have gotten chincy with on-boarding... used to be "all you need", now rather restricted timing
Customer Success people are good - but they're spread VERY thin with 100s of accounts
Warum HubSpot CRM gewählt wurde
ease of use, integrations, functionalityZuvor genutzte Software
Act-OnGründe für den Wechsel zu HubSpot CRM
ease of use, integrations, reliability- Branche: Pharmazeutika
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Great CRM with great capabilities and features
Bewertet am 11.5.2022
We wanted a CRM in place for managing all our contacts and leads, Hubspot has helped us with managing all of our sales pipeline and conduct marketing activities as such as delivering great emails, landing pages and automate marketing activities.
Vorteile
Lead management is the best part for us managing all the leads based on the lead scoring model in place. The CRM helps us manage our sales pipeline very effectively and helps us identify interested opportunities.
Nachteile
This is a general one but it is expensive to use Hubspot for all small and medium size businesses, and also the reporting is quite basic.
In Betracht gezogene Alternativen
Zoho CRMWarum HubSpot CRM gewählt wurde
It was the experience of the CRM manager which was towards HubspotZuvor genutzte Software
Pardot
- Branche: Einzelhandel
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best CRM for small businessess
Bewertet am 19.4.2022
Overall this is by far the best and easiest system to implement in a small business. It allows us at a low cost to track leads, manage contacts, and close deals.
Vorteile
HubSpot is easy to deploy and setup. I like that you can upload an excel spreadsheet with all your contacts and companies into HubSpot which allows the data to be quickly synced. In addition there are a lot of integrations available for various commonly used business software with HubSpot such as WooCommerce and WordPress.
Nachteile
There are some features that are limited or not available depending on your level of membership plan.
Warum HubSpot CRM gewählt wurde
Tracking everything in excel became unmanageable.Zuvor genutzte Software
Microsoft ExcelGründe für den Wechsel zu HubSpot CRM
HubSpot was the perfect fit for our business and it allowed us to take advantage of a full blown CRM system at a low cost.- Branche: Marketing & Werbung
- Unternehmensgröße: 2-10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
HubSpot is Awesome!
Bewertet am 8.3.2022
Bad things aside, I genuinely love this product, so much that it is a running joke at my work. It is such a powerful tool that can do so much. I could write about everything it does and can do, but I don't think there is enough space here. So in short... I highly recommend HubSpot.
Vorteile
It is an incredibly powerful CRM, Marketing, Sales and Service tool. It can integrate easily with many platforms including Mailchimp, Shopify and WordPress from its extensive app marketplace. The software is also incredibly easy to use and it gives you a clear overview of your leads and clients as well as allowing you to store quotes, files, emails... basically, everything about your lead/client in one easy to access place. The workflows is another amazing tool as it allows you to easily set up an automated marketing funnel for each new lead. I prefer their workflow creation tool, to that of Salesforce, whose automations takes a while for my brain to understand. The HubSpot Academy is another amazing feature that teaches you about almost any aspect of growing your business.
Nachteile
I only have a few issues with the program.
1) As of date there is no recurring task option yet, so you can't for example set up a reminder to call a client every week for example. I do know that they are busy working on this though.
2) The pricing model is a bit steep, you can either go with the "cheap" plan, which gives you limited features or the "expensive" plans which allow you access to all the awesome features. There is no mid-tier plan for a company that finds the starter plan to limiting and who cannot yet afford the professional or enterprise plans. an example at the time of writing: the marketing hub costs $20 per month for the starter plan and then jumps to $800 per month for the professional plan.
In Betracht gezogene Alternativen
Salesforce Automotive CRMGründe für den Wechsel zu HubSpot CRM
Because of their free tier which gives you access to so many great tools already. To my knowledge, there aren't many other platforms out there that are that easy to use that come with a free plan.- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Perfect for our startup
Bewertet am 24.2.2022
Brilliant, the fact that we can start on a free plan and do so much makes us think that hubspot could be a really good long term partner for us.
Vorteile
We love the fact that hubspot enables us to keep a track of all our clients in one place. Not only that but it is free. The ability to import data from excel files allowed us to upgrade our database from google sheets and combined with hubspots internal database elevated the amount of info we had to hand on our clients, taking it to the next level. We also love the fact you can create custom fields to the CRM and different views for different users.
Nachteile
To be honest there is very little not to like with hubspot, in terms of the various software we use, this one takes a little more time to implement and adopt, however once customized to your requirements it becomes way easier to use.
In Betracht gezogene Alternativen
AirtableWarum HubSpot CRM gewählt wurde
Google sheets is limited and to get it to the level of customization we have with hubspot would be a nightmare. Hubspot is also really user friendly compared to google sheets.Zuvor genutzte Software
Google SheetsGründe für den Wechsel zu HubSpot CRM
We really like the interface for hubspot and the fact they have a lot of basic data on clients, like number of employees etc..- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Easy, Simple and Affordable (as far as CRMs go)
Bewertet am 2.2.2022
Great. My recommendation would be to invest a few hours reading and watching HubSpot academy to understand how Lead Management and Deal Tracking works, set-up your dashboard the best you can and then go from there.
Diving into without the initial investment will lead to a jumbled mess. HubSpot gives you a lot of powerful tools and features to help with the initial set-up
Vorteile
HubSpot is one of the few CRMs you can pick up and use without professional help. Using only their videos and articles, you can get a simple, powerful and FREE CRM set-up.
The set-up does take time and patience but it's possible. Contrast that vs. Salesforce and other CRMs which I've found to be basically impossible to use for a starter CRM.
Nachteile
HubSpot's email integration is powerful but it's task management / reminder features could use a lot of work. I can't complain too much since it's free.
HubSpot's pricing is also confusing since there are so many features and bundles to choose from. It's especially confusing since they also offer marketing services.
Also the dashboard isn't the most intuitive to set-up.
All of these above comments are on an absolute basis. When compared to other CRMs I found HubSpot lightyears easier.
Warum HubSpot CRM gewählt wurde
HubSpot had better recommendationsZuvor genutzte Software
StreakGründe für den Wechsel zu HubSpot CRM
Cheaper, better, easier- Branche: Verpackung und Container
- Unternehmensgröße: 501-1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Good value
Bewertet am 19.1.2022
HubSpot has worked well for us as far as contact management. With our sales and marketing team emails tied to the software, we are able to capture communication to all of our customer contacts. The only issue is that if other individuals are copied on a communication, they are automatically entered in our CRM. We could certainly turn that feature off, but then there is the issue of if sales/marketing would remember to log the important things or if they would get in the habit of not logging anything at all.
Vorteile
The biggest priorities for us when we implemented HubSpot in our company were to be able to realize revenue to marketing activities as well as have a better forecasting method for our sales team.
Nachteile
The biggest con for us is that we clearly stated we needed to be able to tie revenue back to marketing activities. This function is possible with the platform sold to us; however it is very manual. In order for us to have the automated version that we requested, we would need to pay a significant amount more than we currently are. This was a mistake made on the part of the salesperson and we were offered a discount to enable the feature; however it is still very costly so we are performing this task manually at the moment.
Gründe für den Wechsel zu HubSpot CRM
Price was a large factor. Salesforce and SugarCRM were both excellent contenders and we would have been happy to choose either of them. The biggest factor in our decision was price. The other factor was Salesforce and Sugar have software that is so powerful, we felt the built-in features we would pay for may not be utilized enough to receive an ROI.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The go-to-CRM for startups growing from small to medium fast
Bewertet am 17.9.2021
An exceptional CRM. There is a reason why it stands out as the leading CRM tool for SMBs. Value for money can get a little expensive. However, it probes worthy after using the extensive suite of features.
Vorteile
Hubspot is effortless to set up and intuitive to use.
It counts with a vast array of features although it doesn't get overly complicated.
Its B2B library is extensive and you can find plentiful resources to learn about B2B sales and marketing
Nachteile
I wished its automation and reporting tools were more developed. The workflow feature does provide automation capabilities, however after entering into some depth, it eventually falls short.
In Betracht gezogene Alternativen
Salesforce Sales CloudWarum HubSpot CRM gewählt wurde
Hubspot was more known. It integrated better with Google suiteZuvor genutzte Software
Zoho CRMGründe für den Wechsel zu HubSpot CRM
Hubspot was cheaper- Branche: Bildungsmanagement
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Easy and cost efficient way to get started - solid functionality
Bewertet am 11.8.2021
Overall HubSpot was an easy and free way to get started with a CRM. Salesforce is expensive and may not be necessary at the outset, HubSpot is a way to address all issues a salesperson needs when getting started without having to worry about cost, a key issue at the time of your company formation.
Vorteile
Cost is great, free to get started with a low number of users. It actually delivers high value overall regardless of cost. The system has a wide variety of functionality, yet is well thought out.
The way the deal pipeline is constructed allows for the flexibility in how you can label and name your deal stages and how many you want to create. The drag and drop interface is intuitive, but a little slow.
Fields for individual users were customizable and overall HubSpot allows for a lot of flexibility.
Nachteile
Managing the deal pipeline can be cumbersome, difficult to read the titles of the deals when there are many of them, and the responsiveness of the platform could be improved a bit. The drag and drop isn't always responsive and can be very slow.
In Betracht gezogene Alternativen
Salesforce Sales CloudWarum HubSpot CRM gewählt wurde
GoldMine is terrible, antiquated, and unbelievable that my previous company even used it. Something Cloud based is obviously required for so many reasons, and the fields and everything about Goldmine were not flexible.Zuvor genutzte Software
GoldMine Premium EditionGründe für den Wechsel zu HubSpot CRM
Salesforce is expensive, and HubSpot not only is free but also it has a lot of enterprise level features.- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Awesome CRM for Small Business
Bewertet am 20.7.2021
Overall good experience with lots of features that I use to keep track of different lists of contacts and touch points.
Vorteile
Easy to import contacts and create lists based on type of contact or type of connection. I like using this feature for organizing my contacts. I also like that I can add other users so that I can see the chronological timeline of all contact points without having to interact with the employee. Able to send emails out to specific lists easily and quickly.
Nachteile
Challenging to use at first and I had to google a lot to figure out how to use all the features. Issues with importing and not seeing all of the information but was about to troubleshoot on my own. Not super intuitive to start out.
In Betracht gezogene Alternativen
ConvertKitWarum HubSpot CRM gewählt wurde
More features in hubspot to connect with landing pages and emailing.Zuvor genutzte Software
Mailchimp- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Super easy to use
Bewertet am 23.6.2021
Pro:Marketing, sales, customer service - these are the three main pillars of HubSpot. The live chat tool in the service area is not only easy to set up and manage, it also offers chat bot features that help you improve the customer experience on your website. The paid version of HubSpot also adds more options to the live chat tool, allowing you to customize it to meet your needs.
Now for the negative: Since HubSpot CRM is still relatively new compared to other major CRM vendors, not all functions and features are fully developed yet. However, there is good news here as well: HubSpot regularly launches updates and strives to constantly develop its platform.
Vorteile
Start using free, and scale up as you grow, that is relaxed
HubSpot's sales tools reside in your inbox (Gmail an so on), so you don't have to switch back and forth between different windows and can get your work done faster.
By connecting your email account to HubSpot, you can send and receive emails to and from all your contacts directly in their HubSpot contact record.
Nachteile
It very well may be seen that the product was brought into the world in the USA. On the off chance that, for instance, leads are consequently moved to Hubspot and the information is enhanced, then, at that point a few names become something different or the designing of the telephone numbers isn't completed effectively. We have essentially deactivated this capacity and make the leads physically or incorporate them by means of structures.