Ignition Erfahrungen

It's pretty good platform and easy to use.

Coming from a different field, and needing to learn how to manage proposals/invoicing/payment collection quickly, Ignition has been incredible. We started around March of 2021 and have been extremely happy with the ease of proposal creation + sending (clear PDF versions, automatic reminders to prospect, visibility into when a prospect has viewed the proposal, multiple templating options and clear platform design), invoicing (I set up invoices to automatically run during the month and don't have to worry about collection unless I get an email that payment failed!), and payment collection. Ignition sends helpful emails like credit card expirations and payment failures! I really appreciate how I can utilize the different updates and changes they make to the platform, but I don't have to take courses to understand how to use Ignition! My concerns are promptly addressed, and meeting quarterly with our Key Account Manager has helped us tremendously!

Very happy and can recommend. I run a very small firm, so I originally thought the cost was prohibitive for my expected level of use. But the subscription is well worth it. I have used it more often than expected & for reasons I didn't initially envisage, and the time it has saved is well worth it's cost in relation to my time that has been freed up. Finally, as a small, newish firm, it has introduced a level of professionalism to client facing materials that was lacking with my earlier processes.

Customer service and help is amazing. Instant replies and support.

The team at PI are really helpful, from our initial conversations with them, to onboarding and set up, right through to our firm-wide roll out. They are quick to response to emails and jump on Zoom calls as and when needed. The software itself is easy to use and the UI is intuitive. Its been a learning curve for us around setting up our service library but the team have been on hand to give direction throughout. We're now starting to look at the added extras like webconnectors, videos and expending our service library to include traditional compliance services too.

Ignition have supported our move a long time ago from a different proposal software and are quick to respond to any queries

Ignition has made proposal process easy and fee collections as well. Allowing for budgeting and cashflow consistency.

This is an expensive product for a relatively small business but takes away the risk of missed bills and also looks after direct debiting without a third party product. The automatic weekly billing is gold.

Super easy to use, the team are so friendly and supportive, clients find it very professional

Ignition setup and integration were easy and it made my proposal process enjoyable.

Excellent tool for overall contract management, with a great client experience.

Very user friendly. I can quickly generate a proposal from templates and send them to a prospect. I can also see when they have opened and viewed the proposal. Once the prospect signs it initiates a work item in Karbon.

We love Practice Ignition it has been the platform we have built our business growth on for the past 4 years since implementation. We have grown 10% per year since then; and the fact that everything is streamlined from proposal to billing to collections to accounting in our QB company file has been a game changer. We are spending far less time doing administrative tasks and our accounts receivable has gone from over $80K per month to less than $20K at any given time. I would highly recommend this app to any practice that is looking to grow and sreamline!
Five Stars! We love PI!

Excellent so far, would definitely recommend it to others

For me, Practice Ignition is really good software and has helped me a lot in uplifting my business and it has proved as a game-changer for me with its extraordinary features. By using its readymade proposal templates I have managed to save a lot of time thus giving it to my clients and I have seen a customer engagement prompt and simple too with practice ignition. Also by its automatic payment, we don’t have to bother our customers every month.

It’s been pleasant. This product came highly recommended by other accountants, so we gave it a shot. Again, from the client side, it’s nice to have them sign one agreement for multiple contracts. The dashboard is great, and the automated reminders really save our staff time following up on contracts that go out. If they could provide more than 1 template option, we’d have scored higher.

First class experience with the whole PI team and the PI software. As mentioned above, it is a game changer for us.

Great product for Accountants and Bookkeepers looking to move to a package / upfront billing model.

Particularly good for our firm, as it integrates into our client database, and deploys our job flow once a proposal has been accepted.

It also has website connector, so we can sell our services on our website, and initiate the on boarding process from there.

Provides analytics and internal notes which is also really helpful.

Additional reporting would be nice.

Client communication - letting them know upfront what my services are going to cost, and having them agree to it so there are no surprises. We've been doing this with clients for a few years but this software has saved me hours every week by simplifying the process and cutting out manual work.
Cashflow improvement - for known or suspected bad payers I can choose that they must enter bank details for a Direct Debit before accepting the proposal. It makes the conversation easier - "I can't start the work until we have an agreement in place". It removes all the time I used to spend chasing debtors.

Excellent