Payoneer

4,3 (706)
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Senden und Empfangen von Geld, national und international

Gesamtbewertung

4,3 /5
(706)
Preis-Leistungs-Verhältnis
4,0/5
Funktionen
4,2/5
Bedienkomfort
4,3/5
Kundenbetreuung
3,9/5

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706 Bewertungen

David
Gesamtbewertung
  • Branche: Import und Export
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Unsicheres System

Bewertet am 18.12.2023

Sind in einen Betrugsfall geraten, seitens Payoneer kam lediglich:
,,bitte finden sie mit dem...

Sind in einen Betrugsfall geraten, seitens Payoneer kam lediglich:
,,bitte finden sie mit dem Empfänger des Geldes eine Lösung"

Vorteile

-einfache Nutzung
-schöne Bedienoberfläche
-geringe Gebühren

Nachteile

-Kundensupport gleich -> mein Toaster liefert mir die selben Antworten
-Sicherheit -> weder Sender noch Empfänger werden überprüft

Elvis
Elvis
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

My experience using Payoneer

Bewertet am 23.12.2019

I use payoneer to receive payments for my freelance gigs.

I use payoneer to receive payments for my freelance gigs.

Vorteile

Payoneer is just wonderful for receiving payments regardless of your location, it's just perfect for freelancers. The layout is wonderful for easy navigation. I like the fact that a debit card is created for a new user the moment he signs up and that card will be delivered free of charge to the user's location, isn't that awesome? Also, the annual 30 dollars maintenance charge is pretty decent compared to the value and comfort they offer.

Nachteile

So far so good I haven't seen a feature I don't like on payoneer. If I find one I won't hesitate to share.

Sean
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Payoneer is an excellent service that solves many international boundaries.

Bewertet am 29.11.2021

So far I've had no issues with Payoneer, their customer support is relatively punctual with their...

So far I've had no issues with Payoneer, their customer support is relatively punctual with their emails and they're very helpful and friendly. It took me 5 minutes to sign up and get a U.S. bank account to use for various platforms. I've sent and received money on Payoneer without any issues. Payoneer makes me feel secure in knowing my clients can pay me directly without any problems.

Vorteile

Payoneer is an easy service to sign up to and it offers you an American bank account which comes in handy more than I could admit. Transactions are fast and the website is very easy to use, I believe they were also offering incentives to sign up just recently, also I didn't sign up with an affiliate link. Payoneer is a service that is breaking boundaries for international trade.

Nachteile

Payoneer charges are a little on the high side, but for the service, they offer it's negligible. I was also pretty bummed that I missed the $50 invite link before signing up and couldn't get it after.

Anton
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

stay away from them if you value your time

Bewertet am 19.8.2024

applied for a recieving account in USD been told by their costumer support many times "1-2 more...

applied for a recieving account in USD been told by their costumer support many times "1-2 more days youll have it" after over two weeks back and forth with them still nothing happened

Vorteile

nothing.

Nachteile

bad costumer service that lie
dont provide the services they claim they can provide

Thomas
Thomas
Gesamtbewertung
  • Branche: Kunststoffe
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Secure payment method

Bewertet am 5.6.2024

Vorteile

Making money transactions with Payoneer has been very safe and reliable because you can track payments and accept any payment method that the client can, this opens the doors to improve sales by having a secure site that ensures receiving the money

Nachteile

We have never had any type of failure or unaccepted payments, everything is always in order and the accounts are clear and exact without any loss

Peter
Gesamtbewertung
  • Branche: Geschäftsbedarf & -einrichtung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

The best payment service provider for international payments is Payoneer

Bewertet am 8.8.2023

It has been a good experience with them here in Nigeria.

It has been a good experience with them here in Nigeria.

Vorteile

A great platform for making and receiving payments is Payoneer. When Payoneer is supported, we can send and receive money from any nation to any other. Payoneer is quick, safe, and dependable.

Nachteile

I would say that I objected to their exorbitant prices. Even though it might only be my local exchange rate, it's still a fantastic platform for transacting in other currencies.

Sarah
Sarah
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: Selbstständig
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Global Payment Processor

Bewertet am 14.5.2021

Overall, I'm happy to be able to send payments i receive to my bank account for a little fee and...

Overall, I'm happy to be able to send payments i receive to my bank account for a little fee and receive payments all over the world whenever I want through my email.

Vorteile

I love the fact that most people use this payment processor. A Paypal alternative if you ask me

Nachteile

Getting their card delivered is quite expensive.

Anum
Gesamtbewertung
  • Branche: Pharmazeutika
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Payment transfer within seconds!!! VERY RELIABLE AND SECURE.

Bewertet am 10.4.2020

A very good platform to send payments without fear of getting stuck or for waiting days and days.

A very good platform to send payments without fear of getting stuck or for waiting days and days.

Vorteile

The set-up of account first time is really easy just a few simple steps adding bank details personal details and confirming through e-mail and job done then just start receiving and sending payments over borders within a few minutes.The application and web both a re very secure as on web they have 2 factor authentication which sends a code on phone when going to log in and on app fingerprint can be setup for more security. The availability of different currencies is really favorable at times

Nachteile

The main issue faced is when talking to customer service on chat sometimes the wait time is so long that it's difficult to wait for so long. No major flaws were found .

Amr
Gesamtbewertung
  • Branche: Pharmazeutika
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

payoneer is perfect for receiving payment

Bewertet am 17.9.2021

perfect online payment platform but not available in every freelancing site

perfect online payment platform but not available in every freelancing site

Vorteile

payoneer is one of the best payment platform i have ever used as it :
it is easier to use payoneer than other payment platforms
has good customer service
provides you with US bank account

Nachteile

has relative high transaction fees
master card renewal fees is high
not available in all freelancing platforms

Michael
Michael
Gesamtbewertung
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Making Freelance Life Easier

Bewertet am 17.3.2022

Vorteile

My favorite thing about Payoneer is that it allows me to transfer my funds directly into my bank account. As a freelance worker in a third world country I can't count the amount of times I had to ask for someone to help me with it. With Payoneer it's as simple as a 3 step process.

Nachteile

I think that the only problem with Payoneer (and it's a general consensus) is the customer service. If something happens to your account you might have a tough time figuring it out with Payoneer. Heads up!

Emelda
Emelda
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Reliable Payment Solution

Bewertet am 5.3.2022

Vorteile

It is very simple to use and does not deduct extremely high charges like other popular payment solutions

Nachteile

It is not widely accepted by post organizations

Muhammad
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Payoneer, A Perfect Place For Freelancers

Bewertet am 27.8.2021

My overall experience with Payoneer is an excellent and 5-star rating. the reason why I have given...

My overall experience with Payoneer is an excellent and 5-star rating. the reason why I have given 3 stars rating for the "customer support" feature is, once I was in trouble and PayPal was not accepting my "First Century Bank" details. And as an alternative, I was looking for another alternative bank of "first century" from Payoneer, so I mailed using the "contact us" bottom and the team used to respond to me after 11 days. i think this is too long, but it may be because of a covid pandemic. But if it was because of service quality, then it's not a good thing. I humbly request to the Payoneer team that please review this and made it fast.
Now if we talk about my overall experience with Payoneer, then it was so much friendly. I'm using Payoneer to receive payments from Fiveer and freelancing platforms, and I never get into trouble.
The exchange rate is also too good and withdrawal speed is also appreciated.
Definitely, I'm going to highly recommend starting using Payoneer.

Vorteile

As a freelancer, I liked the "global payments service" feature of Payoneer too much. I am using "First-century Bank" of Payoneer to receive payments from my clients online.
There is an option of linking our local bank account and mobile wallet too, So I'm using JazzCash to withdraw payments from Payoneer. The exchange rate of Payoneer is always high than every other platform.
The second thing I liked in Payoneer is a notification of upcoming payments. Whenever I use to withdraw payments from Fiveer, a notification appears in the upcoming payments tab.
Multiple currencies are also an amazing feature of Payoneer, I used to receive payments from my USA clients in USD, and from others, I use to send requests in EUR. I'm doing this Because my mostly clients belong to Germany and France.
once payments are received in Payoneer, I can easily withdraw to a local bank with 2 clicks.
There is no compatible Payoneer Debit Card. I'm using a Payoneer debit card on Namecheap to buy a domain and my experience is excellent. So I just want to say that the Payoneer debit card is much more secure and better than my local bank's debit cards.

Nachteile

Payoneer is my favorite bank ever but I want to submit some improving requests to my respected Payoneer team.
I don't know why such an amazing platform has applied withdrawal limits. I can transfer a small amount of money to my mobile wallet but am unable to transfer it to a bank account because of the withdrawal of the minimum payments threshold. The payments threshold for withdrawal is a little bit high and should be reduced, so every user can transfer money to his local bank account if he has not a mobile wallet.
Another thing that I wishing in Payoneer is, Payments requesting invoices. I wish that Payoneer should be an option of generating voice to request payments to our clients. whenever I use to click on "request payments" it shows me my bank account details and says for sending my bank account details to my clients. I wish there should be an option of generating a link to our profile instead of sending bank details to request payments to our client.

Virginia
Virginia
Gesamtbewertung
  • Branche: Verlagswesen
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Avoid it like the plague if you can.

Bewertet am 7.11.2022

I loathe Payoneer with every fiber in my body. I strongly suspect them of skirting a fine line of...

I loathe Payoneer with every fiber in my body. I strongly suspect them of skirting a fine line of legality in handling people's money and finding ways to hang onto it themselves for as long as possible. Shady and suspect and they absolutely have the worst customer service I have ever encountered in my 60 years. That is really saying something, as I've had some truly hair-raising customer service experiences. But these folks take the cake. If you have a problem, expect to lose access to funds for a month or more. That's what they do.

Vorteile

I will admit that the whole process of receiving payments can occasionally go smoothly for a while. But in over 2 years of being paid through them by my primary client (who offers no alternatives), I have had to fight with Payoneer about one thing or another 3/4 of the time. They are notorious for having the absolute worst customer service you have or ever will encounter, and it smacks of them trying hard to be as vague as possible, as if they are purposely withholding people's money, but trying to pretend they're not. I personally believe they definitely purposely withhold funds at times.

Nachteile

The fact that I've had to fight with them to get access to MY MONEY infuriates me. When they do permit me access to MY MONEY, there are all-too-often unexpected fees or problems, such as when they issued my MasterCard in British Pounds, although I do not and never have lived in the UK, nor have I ever been paid by anyone in Pounds or Euros. The card being in Pounds meant I got dinged with exchange rates and service fees over and over until I finally got my client (the payer) to intervene on my behalf. But just now, I tried to transfer funds to my bank account when the card was not accepted (again) for an online transaction. While my MasterCard is in US dollars, it is suddenly no longer available to transfer to my bank, for unknown reasons that I'm trying to determine, but having dealt with them before, I know it'll be a minimum of a week before I get any answers. When I tried to transfer, it asked a question it never had before about which currency I wanted to withdraw from and presented me with two options only: British Pounds or Euros. My head exploded. My main account is now set up for either Pounds or Euros--despite the fact that I made abundantly clear to them when I had that first problem that I do not and never have been paid in any currency other than US dollars. And these aren't the only problems I've had. During a move, they held my funds for a month until I threatened legal action. They're shady. Stay away.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

A game changer not without flaws

Bewertet am 15.11.2019

Great to get paid from abroad and spending your earnings, especially if coming from countries...

Great to get paid from abroad and spending your earnings, especially if coming from countries outside the USA, EU, and AU. The fees add up and it won't notify you on new transactions.

Vorteile

Being a Freelancer from outside the US and EU (where there are many alternatives to Payoneer) I was super happy when I started using Payoneer, I could get paid for my software and spend the money on my day to day life, something is not always easy without losing half of your profit on the way if you are in Latin America.
Payoneer did something great, they saw beyond, they empowered freelancers outside the USA and EU, they gave them power to get paid and make business easier. Payoneer is easy to use and you can open a Global Payments account for four different currencies and one debit card for each.

Nachteile

The major flaw of Payoneer it's it won't notify you when you have made a transaction! Meaning you could have lost 500 USD from your account without noticing until you check to face the sad surprise. The card option is great but the quality of the plastic itself it's not the best, it will peel off even after a few weeks of use. As a freelancer and digital nomad, I am often surprised at how steep are the withdrawal fees and foreign transaction fees when using an ATM, now even paying in the currency you manage takes up a fee! That didn't happen before. If they don't adapt quickly they will lose market once their competitors reach further onto the Americas.

Bawantha
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Tough setup yet incredibly reliable

Bewertet am 14.3.2023

With the ability to send money to my account and a host of other services that are not offered by...

With the ability to send money to my account and a host of other services that are not offered by the competition, Payoneer is ideal in my opinion as a user when compared to other payment processors. It is a safe platform that is simple to use. Payoneer also offers an excellent service, doesn't charge a transfer fee, and just has an annual maintenance fee, all of which I believe are compelling features for new business owners. You may accept payments from consumers wherever they are.

Vorteile

The lowest fees of any rival make Payoneer the ideal choice. In the recent years, the process of setting up Payoneer has been streamlined; it now requires very little user information and is ready to accept payments. Payoneer offers virtual bank accounts in a number of well-known currencies, including USD, GBP, EUR, HKD, and others, so that companies can accept payments from other companies. I only need to provide my bank account information, including the account number, routing number, and bank name, to collect payments from my side hustle and freelancing. Moreover, Payoneer can be connected with a number of different payment platforms. The nicest part is that the payments are received in my bank account the following day in my local currency.

Nachteile

Whenever you first begin utilizing Payoneer, there is a lengthy setup process required. It takes a lot of effort to meet all the requirements and provide the necessary settings and documentation. But in the end, it is worthwhile because it will be straightforward in the future.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Payoneer Review

Bewertet am 16.9.2023

Vorteile

The fact that I can receive multi currencies from any part of the world is thrilling.I can receive payments from various marketplaces (which include KDP) and also get paid by clients from freelancing sites in their desired currency especially in situations where PayPal options aren't considered or available.Payoneer instantly creates a bank account for me in US (where as I'm not a US citizen) and I can receive payments globally.

Nachteile

In as much as payoneer is a great transaction tool, getting it all set up and running is pretty stressful.Even after registering with them and verifying my email, I couldn't get access to the bank details they created for me.I had to go to the website (initially I was using the app) to lay complaints and that was when I found out I couldn't get access to my bank details unless I've received payments of up to 50 USD.Honestly I didn't like the outcome.The bank details contains a routing number with which I could receive payments but I couldn't get access to it unless I've received a deposit and there was possibly no way I could receive any deposits without a routing number.Another payoneer user deposited 50USD to my payoneer account and that was how I got access to my bank details.I honestly suggest if the feature can be adjusted because sincerely speaking, the whole procedure was exhilarating and some users might end up not using payoneer but go for other options.

Kenny
Kenny
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Payment solution for your digital business

Bewertet am 7.8.2021

Overal I've used Payoneer without problems to get paid for freelancing work and to pay freelancers....

Overal I've used Payoneer without problems to get paid for freelancing work and to pay freelancers. It was a convenient way for me, but I don't like the lack of transparency and sometimes high fees. Payoneer has some catching up to do if it wants to compete with more modern payment solutions. That being said, Payoneer has been around for a long time, is secure and reliable, so definitely worth exploring if you're looking to add more ways to pay & get paid in your business.

Vorteile

What I like the most about Payoneer is that this is an easy way to bill clients and get paid right inside my account. This is especiallyl usefull in the freelancing business and in digital businesses. It's easy to request money and the withdrawal time is reasonable. I usually got my money in my bank account after a couple of days (sometimes up to 5-7 days depending on whether there's a weekend/holiday included). Payoneer isn't my main payment platform, but I'm glad to have it available in case I or my client need it.

Nachteile

I didn't like that there are certain minimum requirements depending on the currency you're using. I wanted to send smaller amounts but wasn't able to do this as there were higher minimums required. The fees are also higher than with other tools and you can get charged fees if your account is inactive for a longer time. This is not a modern practice anymore, I think Payoneer needs to modernize it's entire system and rules. Payoneer is also not as advanced as other platforms, so what you can do with it is rather limited in my experience, unless you're a programmer and use the API.

Anass
Anass
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Be Careful

Bewertet am 18.3.2023

I have been a customer of your platform for over 8 years, Yesterday I was notified that my account...

I have been a customer of your platform for over 8 years, Yesterday I was notified that my account was closed without any reason & no Information about how I can withdraw my funds. I have contacted your support & I was told to come back after 3 months, without any explanation about my funds yet! I'll NOT wait 3 months, all the funds are transferred from my OWN Wise & Paypal Accounts, I'm not sure if you are waiting for me to open a dispute on myself?This is unacceptable & unprofessional, and you are not allowed to keep my money. Those are my life savings! it's what I use to pay for living expenses! I have worked hard to earn every penny & you hold everything.You are putting me at risk & causing serious damages to my life & my family that depends on me! I'll not let this slip through without any consequences. I need to access my funds as soon as possible otherwise I'll have to follow the Legal procedure and file a lawsuit and ask for damages, Including every hardship that im experiencing now[sensitive content hidden]

Vorteile

Payoneer has been good around 2017-2020 but now they utterly scammers.

Nachteile

Be careful, AVOID IT or you'll lose your life savings in a heartbeat. Customer Service is the worst i have seen.

Yaroslav
Yaroslav
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Blocked the account, almost destroyed my business, give fake deadlines, can't communicate...

Bewertet am 7.3.2023

Blocked my account with a 5-digit number, then couldn't agree on what they need from me to unlock...

Blocked my account with a 5-digit number, then couldn't agree on what they need from me to unlock it, were giving me fake deadlines for unblocking and always failing them. Then admitted that "multiple departments are involved", that's why it takes them so long.They seem to be intentionally holding my money, without an apparent reason. I spoke to about 15 support managers, they all give me incoherent information and fake deadlines. It seems like they just want to win time.The timeline:1. 4 months ago, they asked to verify a bank account that I don't use it anymore. I contacted support 5-6 times, they promised to remove it but I kept receiving verification requests.2. I ordered their virtual card. They asked: provide a screenshot of your Amazon account. I answered: I don't work with Amazon anymore, now I work with my client M****** AG, and I am a contractor. They told me "then provide a screenshot of your account with M****** AG". Another support manager answered the same. They seem not to be able to grasp it that when you are a freelancer, you don't have an Amazon-type account with your clients. You just have a contract, and they pay you directly.3. Now, they blocked my account completely, with a 5-digit sum on it. And they can't agree on what they need from me to unblock it.4. They give me deadline of 8-6-3 hours to unlock it, and always fail it! Told me "your account is unlocked now" but "another departments need to go over and unlock it", still didn't happen.

Vorteile

I could have receive payments easily (until they blocked almost all my funds)

Nachteile

Can block your account for weeks, and then can't decide what they want from you to unlock it; the departments can't communicate with each other; and occasionally they are getting involved in fraud scandals

Theresa
Gesamtbewertung
  • Branche: Rechtsberatung
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Payoneer Wrongly Withholds Payments it is Obligated to Pay

Bewertet am 31.3.2024

My first interaction with Payoneer: 4-16-2020, I received an email: "Your request to get payments...

My first interaction with Payoneer: 4-16-2020, I received an email: "Your request to get payments from (omitted) is under review" with a customer ID. Payoneer approved request: no added information requested.
Despite being called a “customer” by Payoneer, my only relationship is with (omitted)—Payoneer is used as a payment processor. On 2-21-2024, I was notified by (omitted) and Payoneer by email I was due a payment.
From 2-28-2024, I contacted Payoneer MANY times to get the payment: Payoneer’s site stated it should have been issued to me without further action.
Payoneer failed to remedy the issue OR issue payment, and then demanded my Personally Protected Information, which I refused to provide.
On 3-15-2024, I contacted the Better Business Bureau: I reported Payoneer’s bad and unlawful conduct, I demanded Payoneer send payment owed to me, as well as $208.33 for my time and labor spent resolving the matter.
Only after the public BBB complaint did Payoneer send payment ($208.33 was not included): Payoneer employee “ [sensitive content hidden]” was unprofessional, rude, and continued to make materially misleading and false misrepresentations…Payoneer claimed I was to blame for Payoneer’s failures; they alleged falsely I failed to use the correct email address.
Payoneer cannot balance its budget and increase profits by wrongly withholding funds it is obligated to pay. This is what Payoneer did between Black History Month and Women's History Month in 2024. Good Riddance!

Vorteile

Nothing. Payoneer is a company that should be quickly and swiftly investigated for flouting U.S. laws and requiring users to publicly shame Payoneer before Payoneer will engage meaningfully and resume talks to resolve payment issues.

Nachteile

Once I reported Payoneer to BBB for wrongfully withholding funds they quickly began communicating with me (they had been ignoring me prior to the public complaint on BBB).

Iqra
Iqra
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The Best and Secure Online Payment Platform

Bewertet am 8.7.2020

I really like and love Payoneer. Because Payoneer allows me to receive payments in an easy and...

I really like and love Payoneer. Because Payoneer allows me to receive payments in an easy and simple way. I have done a lot of projects in different freelance websites, so I always receive my freelance payments through Payoneer. The dashboard of Payoneer is really easy to understand and use. Even Payoneer mobile application dashboard and the interface are really nice. So I am really satisfied with this great online Payment system.

Vorteile

You can receive your freelance website payments through Payoneer. Payoneer is really a great online payment platform. You can easily withdraw your earnings to your bank account or even you can use Payoneer card to withdraw money from ATM. You can also get bank account numbers of different countries and currencies. So easily you can also use these international receiving accounts for your online store like for your store at Amazon.

Nachteile

I do a lot of transactions in Payoneer. I send money to my friends and I receive my Online Payments. I am honestly speaking, I never faced any issue when I use Payoneer. The features are extraordinary awesome and incredible. So for me, there are no cons.

Emran
Gesamtbewertung
  • Branche: Welthandel & internationale Entwicklung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

My experience with Payoneer

Bewertet am 27.10.2022

Payoneer is considered the best electronic bank I have dealt with for more than two years, in terms...

Payoneer is considered the best electronic bank I have dealt with for more than two years, in terms of safety, trust, ease of use, the interface of the program, and the speed of executing the transaction. I have no problems except for locking the prepaid card and it was due to problems with the card issuing bank at that time.

Vorteile

1 - The interface is simple and suitable for most devices.2 - The level of security, in terms of double protection by sending a text message to the mobile number.3- Ease of adding local bank accounts by account number and bank name.4 - Low commissions compared to other similar electronic banks such as AirTM, Neteller, Skrill and others.

Nachteile

1 - The mobile application needs some modifications to be suitable, such as the site in terms of performance and implementation of operations.2 - Communicating with support, there are some difficulties that need to facilitate this feature more than that.3 - The minimum withdrawal amount to the bank account is rather high and it needs to be reduced.

Sofia
Sofia
Gesamtbewertung
  • Branche: Marktforschung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The most complete payment processor I know

Bewertet am 22.11.2021

Overall, Payoneer is some of the best software I have used. The company O work for is in other...

Overall, Payoneer is some of the best software I have used. The company O work for is in other country, and with Payoneer I receive their payments. And I can use the money with my Payoneer card.

Being a freelancer and remote worker is possible with Payoneer. I don't know another software that works this way and does it so well.

Vorteile

- I can receive payments in several currencies via bank transfer, with very low commissions. If someone is going to pay me in one of the currencies that Payoneer does not have, I can send them an invoice, so they can pay that way with their credit or debit card.

- The withdrawal fees are acceptable.
The technical support is fabulous. It responds very quickly and to all questions I have had.

- The Payoneer card is great, It is accepted by all merchants I have used it at. It also allows me to buy cryptocurrencies, which is great!

Nachteile

- To unlock all the features, users have to pass verifications levels that depend on the amounts they receive in their Payoneer account. This problem makes the experience a bit frustrating at first.

- The interface is confusing; the website took me some getting used to.
I don't like the Android app because it lacks a lot of functionality.

Kaan Cenk
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Payoneer has a hard use website

Bewertet am 21.9.2022

I am not happy with my experience so far. A very hard to use website, and support is definitely...

I am not happy with my experience so far. A very hard to use website, and support is definitely the worst one in the payment industry.

Vorteile

Payoneer is a payment request service where you can provide payments with your credit card. Payment processing fee is %3 which is quite reasonable.

Nachteile

It is extremely hard to get in contact with the support team via chat. Also there is a restriction in number of credit cards one can add to their account.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Unexpected and unethical behavior

Bewertet am 16.6.2022

Vorteile

Bank withdrawal limit $50 and Payoneer to Payoneer payment.

Nachteile

It's really a wrong decision to force people to use bKash. Didn't expect this from Payoneer! Totally unethical! They've managed to add their contribution in vandalizing the freelancers with bkash. Many of Bangladesh's general people are starting to avoid bkash and trying to use alternative cash apps due to bkash's unethical charges, vanishing funds, account hacking, misbehaving, etc. We don't deserve this kind of cheating! Remember, greed can be a dangerous thing! You will lose so many clients and revenue for this foolish decision!
You intentionally changed the withdrawal limit for Bank withdrawals from $50 to $150 to make huge unethical business for bkash. Freelancers will have to pay high fees (20%) while cashing out.
You should be ashamed of yourself!
Why are you taking advantage from innocent freelancer? Why are you starting this kind of service like corrupted company? You should make payment system easier, so that many people will get engaged with your service, if you did not do that, we must boycott your service. You know how many freelancers are available in our country. You have to remember, lots of alternative way we have. So be careful and be friendly with us.