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172 Bewertungen

- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Makes Scheduling Easy
Bewertet am 24.4.2018
Vorteile
I've written a review for this software in relation to our nutrition therapy business, but I've also started using this for my own personal nutrition consulting, which is structured very differently. I do freelance consulting and work remotely. The square system allows me to manage my schedule and clients from anywhere- with any device. It couldn't be easier or more helpful.
Nachteile
NO cons whatsoever. I am a huge fan of all the Square software AND their customer service. If there's ever a feature lacking they're sure to put in requests for you and they always go above and beyond to help.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
So Easy To Use, Business Generating
Bewertet am 25.10.2019
Square Appointments has been fantastic for driving business to my private practice, as many people do not want to make a call or send an email to get started in therapy, but would prefer to just book an appointment. Also, it saves me time and energy with scheduling clients because we do not have to go back and forth discussing availability - they can just look at the calendar through the booking widget and book their own appointment.
Vorteile
I love that it enables my clients to easily make appointments online and sends them automated reminders, that I don't have to be involved in sending.
Nachteile
If you encounter a problem it can be very difficult to find the contact number for customer service through the square site.
In Betracht gezogene Alternativen
SimplePracticeGründe für den Wechsel zu Square Appointments
I actually just ultimately switched from Square appointments to simple practice, even though I had a fantastic experience with Square Appointments - because I had trouble with Square Point of Sale and the additional capabilities with Simple Practice were very helpful and desirable. If I had not had issues with Square POS I likely would not have switched. I would still recommend Square Appointments to other small businesses.- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Flawed system, allow's clients to take advantage of your business
Bewertet am 18.7.2021
horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like the requested feature. the flaws in the card on file protection system that can be deleted from the client end cost the business money. their last of understand for adding feature is crazy. they have no idea what things are like from out point of view and refusing to fix these feature cause they don't think its necessary.
Vorteile
I like its connected to my register system, their price is affordable,
Nachteile
the system is super flawed. to book an apt you can require a card on file for no show protection. However clients can book an apt put card information in, then after they book the apt all they have to do is log into their account and delete their card on file. I am not notified they did it and when they don't show up for their apt I can't charge them because they took their card off their account right after they made the apt. this is a joke. then on top of that they don't offer the feature to block clients from booking online.. so then I can't stop them from booking future apps when they owe me money for their no call now show.. when this was brought to their attention in community forms and new features .. they responded back they want the clients to be able to have control over their card information. no these clients would not exit without my business. they are my clients not their and they have no right telling me anything about my clients. I am super disappointment in square with this system and very upset that people who sit at a desk thinking they know what features are best when they don't run or own their own business let alone the field I am working in. bottom line there is no card on file feature despite what they say since a client can delete it themself and still keep and apt and not show up for it. I don't see square doing anything about it since this has been a on going topic for a year or more now.
Gründe für den Wechsel zu Square Appointments
worried with my system for checking out clients. only used for 24 hours before I shut it down over huge flaws in the system that would cost me money and the square company refusing to fix or see the effect on those of us who pay for the system- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy to use, loved the automatic reminders and mobile app
Bewertet am 23.2.2023
This was a great appointment booking software for me. The only reason I switched is because there was one available with the program I use to keep my clients' records, and I was already paying for it. It made sense to make the switch, otherwise I would have stuck with Square.
Vorteile
The mobile app was great for checking my appointments for the day and booking clients in no time. I loved the automatic reminders; this was a huge time saver for me. So easy to use, worth the money!
Nachteile
Square Appointments was free for some time but then they started charging--I feel like they got me hooked on it and then I had to pay monthly. But, still worth it for all the time it saved me and with how easy it is to use.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Square is perfect for small businesses!
Bewertet am 2.4.2020
I love that I can integrate my google calendar with square. It’s amazing to have your days in one place! Square sends out reminders and confirmations which is amazing. My clients like the text message option. It goes right to their phone and all they have to do is look in their messages to check, no logins and passwords to worry about for them.
Vorteile
I love that I can complete transactions and book the same client all in one place! I’m a one man show so this makes life easy and helps me retain business!
Nachteile
I don’t have many complaints with square appointments. It’s worked well with keeping my schedule intact.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Set your Appointments and get Paid in One
Bewertet am 7.2.2020
I needed a way to have clients schedule consulting and also pay for the time immediately. Before I was utilizing several online platforms that were not linked .
Vorteile
The ease in which you are able to set up the system was delightful,non invasive and efficient. I also like the fact someone can select from a menu to better customize their engagement with the process. ANd the mobile app is nearly identical to the desktop version which makes travel mode more efficient.
Nachteile
My initial set up was separate from my Square account however it is now an integral component. The new integration removed the need to work
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Square is a good and easy to use software.
Bewertet am 22.8.2022
Overall, it's good enough for me to continue use it. I recommended Square to one of my friends who starts her own retail business as well. If it's possible , I wish Square can lower down the credit cards payment process fee.
Vorteile
I like it's easy to set up and not expensive to start with just personal (no timeworker) use. No monthly fee is my most like part . It comes with a good monthly report for your business.
Nachteile
There's one thing I don't like is the 2.6% processing fee on credit cards payment . For a small business , it's too much for personal use.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Great but outgrew it
Bewertet am 11.2.2023
Was excellent when I was a single service provider but as the spa grew we lit grew the software. It’s great for small business software but didn’t like it wasn’t salon specific enough.
Vorteile
This was very user friendly software. Easy to use.
Nachteile
It wasn’t great for a busy spa. Cashing out multiple services done with several service providers on one transaction wasn’t available. Reporting wasn’t strong enough either, keeping track of GCs was okay but not great.
- Branche: Kosmetik
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Would recommend to small business owners
Bewertet am 6.3.2019
I haven’t had any problems with square so far everything isn’t great but it’s good for a small business owner like myself
Vorteile
What I like the most is that I am able to keep track of my appointments and clients so easily. It’s a great way to keep your calendar in check!
Nachteile
I do not like that I cannot sync my phone calendar and the square app or even if they had a widget for the Notification Center would be great!
- Branche: Kosmetik
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
great
Bewertet am 19.5.2022
Vorteile
It's a great profram for a start up super cheap and easy to use
Nachteile
you can't create pacages or a refer a freind program
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Promising but very limited
Bewertet am 10.11.2016
Limited feature set for the price compared to cheaper more feature-rich alternatives available on the market. It's year 2016, and makers of this software still haven't implemented a simple feature like service name showing in the booked time slot when staff view the calendar. Unless you're using their iPad app their web calendar interface is horrible. Worst of all, this system is so primitive that it forces customers to enter full name, phone, and email address EVERY SINGLE TIME to book an appointment. The only reason we switched to Square Appointments in the first place was to prevent no-shows by activating "Hold Card for No-Show Protection". This feature is half-baked because there's no way to save card info for future bookings. As of November 2016 no improvements have been made to mitigate that despite their tech staff promising to fix it when we first signed up with them in May 2016. I have sent them tons of usability improving ideas but only a few were addressed. We're on the verge of canceling our account with them because our clients constantly complain about what I described above, but worst of all we've noticed major decline in booking conversions from even our current clients, let alone newcomers. It holds promise, it is just not ready for prime time.
Vorteile
It has a dedicated iPad app.
Nachteile
Customer has to fill out his name, email, phone and credit card every single time appointment is booked. That's annoying and enough to steer even the most loyal customers away.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Professional Edge
Bewertet am 15.11.2018
My business is a referral based appointment only business. I have tried two other online schedule systems prior to square. Both proved to be complicated and confusing for myself and my clients causing many missed appointments by both of us. Since Square not only has my appointment calendar run like a well oil machine but I have been able to add therapists and because it’s so interactive I am able to now schedule for a massage client who would like to try a facial. Also, it is extremely easy to adjust the services to allow for monthly specials.
Vorteile
Easy to use both for my staff and clients. Interactive, staff can view and help manage each other’s schedule. Also, can block off time if needed.
Nachteile
I really haven’t found anything I don’t like with this system. Extremely pleased
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Loving it!
Bewertet am 16.8.2016
I love using square appointments. It is easy and convenient. Changes are quick and patients love the reminders.
Vorteile
I like the reminder portion the best. Patients get their reminder immediately after setting the appointment and then again 2 hours before. I also like how it lists their prior visits.
Nachteile
I would love to be able to click on a patients name on the appointment screen and then scan their card so that it would track more of the individual services. I would also love to be able to use it from my desktop computer.
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
SQUARE APPOINTMENTS IS THE WORST!
Bewertet am 17.11.2017
Vorteile
NOTHING is good about this program, at the time we were excited to have square appointments since we had the POS.
But it has crashed, lost valuable information and jeopardized our security by letting unauthorized users log into our business account.
Nachteile
The system has constantly crashed, for over a month now we have lost client information, appointments and our calendars were wiped out due to an upgrade.
There are only "managers" that only take feed back, refuse to transfer you to an engineer and lose notes on the issues.
They also have breached the security of our stylists and our business by interlinking their appointments application to our Point of sale.
NO ONE should be able to have access to the business account. These stylists are independent contractors!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Appointments
Bewertet am 4.12.2019
I have a wonderful time using square and I recommend it to everyone I know that’s in business
Vorteile
I love that I’m able to link my business ventures together as far as appointment setting and use of the online store.
Nachteile
What I didn’t like was the monthly fee but that’s gone now
- Branche: Einzel- & Familiendienstleistungen
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Love this software
Bewertet am 30.7.2021
My overall experience with this software is awesome and I wouldn’t use anything else it’s that great
Vorteile
I love the fact that it’s easy to use and that it’s easy for my clients to use this has help my business greatly
Nachteile
There is nothing I don’t like about this software because it has been great and I couldn’t live with out it
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Satisfied Customer
Bewertet am 12.8.2016
I started using the square in 2012 my business has grown thanks to all of the benefits and tools that the square has offered I recommend them always to all my clients who are going into or already have businesses.
Vorteile
I like the ease of the square, from the on line scheduling to my daily deposits, it just makes life alot easier everything i need is at a touch of a button . Thank you.
Nachteile
I havent found anything that I dislike.
- Branche: Musik
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Square Appointments
Bewertet am 21.12.2019
We are able to keep our studios schedule clear and organized for all clients who may want to book an appointment as well as keeping g it easy it read for the other employees so we each know when the studio is free or booked.
Vorteile
The ease of navigation and display of the interface makes booking and confirming appointments quick and painless. Being able to store client information to book to appointments also speeds up the process as well. The way the app syncs automatically with our studios home website makes organization between client and engineer schedules all the more manageable.
Nachteile
There's really only one con that comes to mind. I only wish I were able to clone events and drag them to other team members schedules in order to block off their time without having to create a new personal appointment for each employee to block off their time.
- Branche: Alternative Medizin
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Good for only one location
Bewertet am 8.6.2022
It was a good experience but I needed something more flexible and more robust to grow with my business in terms of record keeping of my clients.
Vorteile
Easy to use and set up. I liked that it integrated with Square Payments. Good for reminding clients of appointments by email and text.
Nachteile
Increased fees for multiple locations. As a small business trying to work multiple locations to gain varied clientele it was counter productive for me to continue using it.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Appointment scheduling ease
Bewertet am 23.10.2018
Vorteile
I have used this scheduling software as a client (booking services through someone using Square) many times, and it's very versatile. I've easily booked hair appointments to doctor's appointments through my phone. This not only saves me the hassle of calling and waiting on hold, as well as saves businesses valuable time--when otherwise they'd be answering phones.
Nachteile
For clients who are using this software for scheduling for their own business, it's important to always keep your appointments up to date. Nothing could be more frustrating than booking through this program, then finding out it was an incorrect appointment slot.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy for people to make appointments
Bewertet am 2.11.2018
If you need customers to be able to make appointment online, this is the service for you!
Vorteile
What I like best about Square Appointments is how easy it is for people to make appointments.
Nachteile
Getting everything set up is relatively easy, it can be a little more difficult if you get overwhelmed by technical things. But I think it is the nature of the task, and not much they can do to make it easier.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Don't know what I would do if I didn't have Square Appointments - it's a life saver!
Bewertet am 5.1.2023
Just a fantastic experience overall.
Vorteile
Ease of use for both me and all of my clients.
Nachteile
Nothing! I have not experienced any short commings
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Useless
Bewertet am 20.4.2021
It feels like it was something a kid started for a school project but did not finish.
Vorteile
None, maybe text messages would be useful if the calendar worked.
Nachteile
Nothing works. If you import your Google calendar, then the entries are kind of static, you cannot edit them or even read the notes, they do not transfer well and appear in gibberish symbols. Because we log in from different time zones only 1hr apart, all entries appear across two day intervals. I cannot move entries either, they are just stock there. The calendar is not functional at all. There is no calendar in the app either (computer only) so our techs in the field cannot use it.
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Making appointments simple
Bewertet am 11.4.2018
Vorteile
Square is one of the easiest ways to make appointments and keep appointment straight. My staff Is so much more efficient using square appointments.
Nachteile
I can't think of anything I do not like about square appointments. It is easy it is simple it is a great way to get your business organized.
- Branche: Verbraucherdienste
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Square is great, but
Bewertet am 25.3.2019
Vorteile
It is pretty easy to use and so far I haven't any issues with most of it.
Nachteile
I wish that it was cheaper, I wish that we could control the message better that is sent out to remind someone of their appointment. I also wish Square offered better customer service.