Square Appointments Erfahrungen

Super simple to set up and it's tied into my point-of-sale app. Also includes a booking webpage that is customizable, as well as a booking button customizer. There is even marketing options and customer loyalty programs built into the Square platform as well. It's an all-in-one delight of an app!

Set up can be a bit time-consuming, but what do you expect from such a robust, all-inclusive platform? It goes well beyond the scope of "just a pos" or "only a scheduling app".

Square Appointments is great because it alleviates one less account you need. It handles merchant processing, product inventory, client records, appointment deposits and more.

I don't like the look/functionality of the embedded scheduling widget. It doesn't blend well with most websites and is very noticeably a square application. (Which I suppose is great/strong branding on their part)

I like its connected to my register system, their price is affordable,

the system is super flawed. to book an apt you can require a card on file for no show protection. However clients can book an apt put card information in, then after they book the apt all they have to do is log into their account and delete their card on file. I am not notified they did it and when they don't show up for their apt I can't charge them because they took their card off their account right after they made the apt. this is a joke. then on top of that they don't offer the feature to block clients from booking online.. so then I can't stop them from booking future apps when they owe me money for their no call now show.. when this was brought to their attention in community forms and new features .. they responded back they want the clients to be able to have control over their card information. no these clients would not exit without my business. they are my clients not their and they have no right telling me anything about my clients. I am super disappointment in square with this system and very upset that people who sit at a desk thinking they know what features are best when they don't run or own their own business let alone the field I am working in. bottom line there is no card on file feature despite what they say since a client can delete it themself and still keep and apt and not show up for it. I don't see square doing anything about it since this has been a on going topic for a year or more now.

Easy for clients to use and they have added to great features for add ons

It’s not really set up to customize appointments you have to take additional sets for things like forms, collecting deposits, and add on services

Seamless integration with Squares payment system. One stop shop.

It’s so easy and does such a great job I don’t have any complaints at this moment.

When I opened my practice I needed an appointment system that also worked with my merchant services. Square appointments was so easy to install and navigate. It also works great with google calendar which is a major plus for me. We have an online booking link where we were able to use Zapier as well to connect directly to square appointments with the help of google calendar. Truly fantastic!

Wish there were more customized features to the appointments app but I am sure in time that will happen too.

I love that it enables my clients to easily make appointments online and sends them automated reminders, that I don't have to be involved in sending.

If you encounter a problem it can be very difficult to find the contact number for customer service through the square site.

I love that I can complete transactions and book the same client all in one place! I’m a one man show so this makes life easy and helps me retain business!

I don’t have many complaints with square appointments. It’s worked well with keeping my schedule intact.

-have customers pre-pay for appointments
-manage multiple types of appointment and multiple employees
-fine tune cancellation periods
-charge cancellation fees
-useful analytics

-While there is a client list, which is great, it does not connect back to the charges or appointments made by that client, so it's very difficult to backtrack and figure out how a client has interacted with your company. For instance, a client calls and gives you their name and would like to cancel an appointment for a refund. The easy thing would be to find their name in the client list and see their appointment and charge, click over and cancel and refund. Right now, you'd have to click through and find their appointment by looking week-by-week. It gets even harder if someone has canceled the appointment. Then there's no way to find the payment they made, e.g. to verify that they've been refunded.

I like that the software automatically sends text and email reminders -- my customers really appreciate that.

For the mobile app, it would be great to be able to pull up pending appointments in a list format.

Also, it would be very helpful to be able to overwrite calendar entry data in google calendar instead of using the square app.

The ease in which you are able to set up the system was delightful,non invasive and efficient. I also like the fact someone can select from a menu to better customize their engagement with the process. ANd the mobile app is nearly identical to the desktop version which makes travel mode more efficient.

My initial set up was separate from my Square account however it is now an integral component. The new integration removed the need to work

It's free... but incredibly easy to use! It works well, syncs with my google calendar and makes scheduling appointments easy for my clients! Moving things around and editing services is easy too which is HUGE!

I wish they had a more user friendly interface with more options when it came to storing client info. I'd love more detailed options for notes as well as a way to store images and view them side by side for before and afters- it was almost a deal breaker. They have said this will come in the future as a LOT of people have requested this but nothing has been done.

I love that I’m able to link my business ventures together as far as appointment setting and use of the online store.

What I didn’t like was the monthly fee but that’s gone now

I like the ease of the square, from the on line scheduling to my daily deposits, it just makes life alot easier everything i need is at a touch of a button . Thank you.

I havent found anything that I dislike.

Ease of use for both me and clients, easy to write notes and track clients, easy to do personal notes to clients on confirmation, can instantly track history. Great communication, great client history without any effort. And that includes their tip history as well -- all tracked through Square.

The fact that if I allow clients to cancel appointments on line, a cancellation shows up FOREVER on the overview page. Annoying.

The ease of navigation and display of the interface makes booking and confirming appointments quick and painless. Being able to store client information to book to appointments also speeds up the process as well. The way the app syncs automatically with our studios home website makes organization between client and engineer schedules all the more manageable.

There's really only one con that comes to mind. I only wish I were able to clone events and drag them to other team members schedules in order to block off their time without having to create a new personal appointment for each employee to block off their time.

I have used this scheduling software as a client (booking services through someone using Square) many times, and it's very versatile. I've easily booked hair appointments to doctor's appointments through my phone. This not only saves me the hassle of calling and waiting on hold, as well as saves businesses valuable time--when otherwise they'd be answering phones.

For clients who are using this software for scheduling for their own business, it's important to always keep your appointments up to date. Nothing could be more frustrating than booking through this program, then finding out it was an incorrect appointment slot.

What I like the most is that I am able to keep track of my appointments and clients so easily. It’s a great way to keep your calendar in check!

I do not like that I cannot sync my phone calendar and the square app or even if they had a widget for the Notification Center would be great!

What I like best about Square Appointments is how easy it is for people to make appointments.

Getting everything set up is relatively easy, it can be a little more difficult if you get overwhelmed by technical things. But I think it is the nature of the task, and not much they can do to make it easier.

Love it, use it almost every day so quick and easy and convenient. I would highly recommend for any business

Nothing bad to say. Very easy to use and helps out with a lot of business aspects. Great feature with this.

It is pretty easy to use and so far I haven't any issues with most of it.

I wish that it was cheaper, I wish that we could control the message better that is sent out to remind someone of their appointment. I also wish Square offered better customer service.

I used to love this free service. Used with the other services it was easy and convenient for both me and my guests.

Misappropriated tier pricing has driven me away. As a single person, I do not need to Italian the multiple locations or employee services but cannot retain confirmation and reminder contacts without paying $30/m. Other providers will do this and more for free.

It was easy to set up. It was easy to make modifications. It was easy for all the potential clients under the age of 70. It worked with no hiccups.

Occasionally, we had a client who could not use the software and had to call. In every case, they were using Internet Explorer (no telling what version) OR they simply said they preferred to call.

Clients can easily select the services, time frame and get notified all without the need for me to access. As customers can book themselves it allows me to have more time with other actions that need to get done.

The pricing is fair but of course would love for it to be cheaper.

Having both appointment scheduling and invoicing on the same platform, the option to embed the scheduler on website

It definitely has a learning curve on setting the availability for different appointments. When I change availability for one service, the other services also reflected the changes which is not what I wanted. It took me a long time to figure out.