Proliant Erfahrungen

Their customer service team is knowledgeable, and very helpful.

The timekeeping software they have partnered with leaves a great deal to be desired

We made the move to Proliant at the recommendation of our accountant and my only complaint is that we didn't make the change sooner. Our account manager is fantastic, and I believe we are receiving excellent ROI. Mid-year integration in 2021 was seamless and we haven't had any issues.

We haven't had any negative experiences to-date.

Proliant is clunky and a labyrinth to work through.

Time and Labor is not synchronized with Payroll.

Proliant features a suite of easy to use HRIS. The implementation is not a long an drawn out process based on my experience and business size. The price is in line with the features.

Some services that Proliant offers are sub-par and can use better customer service. We use the full tax services that Proliant offers and though the services are full-filled, the customer services of the tax team is lacking. Takes multiple queries to receive a response and the response time is below par. Next is the Attendance On Demand time keeping module, this is by far my least favorite or I should say the worst part about Proliant's HRIS. If you are looking for a simple but dated time keeping system then you should have no issues. But if you are looking for a technically up-to-date system to track time, manage time keeping, and have real time analytics then this is not the one for you.

Excellent Response Time for Customer Service

We are pleased to report that we currently do not have any outstanding or ongoing issues to address, and Proliant is awesome!

Able to oversee everything online and have someone to contact 24/7 with any issues or concerns.

Not everything is perfect, but satisfied overall

So well programmed and when there is a question or something missing, super customer service always ready to assist. So appreciated.

I don't have any complaints. Just absolutely very happy with Prolient

From an end user perspective Proliant is fine. It reports details accurately, securely and in an easy to understand fashion. From an admin perspective Proliant has some quirks that make it a little finicky and harder to integrate with other systems.

It has redundant data fields in which some cases are populated and used but other cases are left blank. This has created confusion and mistakes that are easy to correct with training but seem like they could be avoided with some refinement to the product.

the automation and efficiency that it offers in the management of payroll and human resources of my company is great and since we implemented your software, I have noticed a clear decrease in errors and a greater integration with time and attendance, which has simplified many processes which were tedious before

So far it has met all the expectations and requirements that my company needed in terms of payroll processing and human resources management.

Easy for payroll processing. Easier report writer function.

Tracking employee comp time. We have to make the PTO tracking work for this.

I believe that the rather uncomplicated ease all features are imperative to my job duties.Once i used it for a while it becomes second nature.

I can't really think of much except waiting for weeks to hear back from the tax department when having an issue.

Proliant works well for our company. It allowed us to automate payroll, and to be able to take the pressure of tax liabilities off of our staffs responsibilities. It has allowed us to be able to streamline our onboarding and termination processes.

The AOD Timeclock piece did not work for us. We have struggled with implimentation, due to having 5 account manangers in 6 months.

I love that the system is easy to use as an employee as well as as an administrator.

The one thing I would change is the ability to enter specific hours on the timesheet instead of just the total hours worked.

Applicant tracking. This is the easiest thing in the whole program

Nothing crosses over correctly. I am constantly auditing the system and fixing things. Also our account manager has switched 5 times.

We love the time-keeping system as well as the recruiting platform.

Of course, there was a learning curve but we haven't had any issues with Proliant

Its somewhat easy to use but there are no frills

Bad reporting, its all in real time, you cant run historical reporting, the pto system sucks as well you cant run historical pto and balances dont always update

Customer service is an A++. They are quick, thorough and responsive!

Reports are not user friendly and the ability to create a report for needs in near impossible

Complete package solution to manage human resource and payroll in one location

Reporting can be buggy and hard to create or find the report that has the information needed

Payroll process, PTO tracking, report creator is helpful

ESS feature is unavailable more than is expected.

The timekeeping module has been easy to implement and very user friendly.

Integration was a little stressful, but Proliant did an excellent job as they guided us through the different integrations with other systems.

Customer service and it is so easy to use.

Wish there was a way to archive terminated employees.

Ease of use, having everything in one place

Termination process is not user friendly with payroll