AutoEntry Erfahrungen
AutoEntry
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224 Bewertungen
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Straight-forward simplicity
Bewertet am 11.12.2017
Vorteile
Easy to use time-saving software. Integrates with a wide variety of accounting software, provides flexibility across my clients. Web-based and the smartphone app, make it convenient. Speedy processing of uploads. Simple to set-up and add people (team or clients) to each account, making it a smooth onboarding process.
Overall a great addition to my offering.
Nachteile
Lengthy time on gaining help and support, can be difficult to handle issues with clients. Missing items, for no apparent reason can cause frustration, delays and additional cost when needing to re-upload.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Just a highly recommended efficent add on, an easy, quick & reliable win
Bewertet am 26.4.2017
Vorteile
Literally does everything - Bank Statements, Sales Invoices & Purchase Invoices.
The credit system is credit for accountants and they rollover on unused credits
Now has a phone app mean it can be used for every function
Picks up individual line and descriptions from invoices is brilliant.
Good customer support form
Multi-currency function works
Works on QBO, Xero and Sage Desktop!
Nachteile
Expenses module not fantastic - would use Expensify for this all day long
Uses quite a lot of credits fro scanning bank statements
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Same service issues every month please address the issues and guarantee stability with your...
Bewertet am 26.12.2021
when I first made the decision to use Autoentry it seemed to be effortless and started helping with...
when I first made the decision to use Autoentry it seemed to be effortless and started helping with Carbon footprint and reducing the need to keep paper records, which is where we all want to be and still conforms with HMRC record keeping guidelines.
Over 2021 and more so the last 6 months continuous issued with publishing between Xero and Autoentry, and Xero is my preferred choice software. I have questioned since they were brought out by Sage the service would improve however the service levels and functionality and stability are getting worse month by month.
Vorteile
Easy to set up and an efficient way to keep digital records and very useful having a copy of Invoice attached to the transaction. Very smart way if ever having to go back on an Invoice for a query of useful data
Nachteile
Over the last few months Autoentry and Xero do not sync and publish. For customers delivering paperwork last minute results in fines from HMRC for late Vat filing. Having to keep unsyncing deleting the app and re setting up.
Month after month this is now becoming an issue and not helping cut down on processing time. Raise the same issues to autoentry every month and they may tweak the settings but these are not a long term fix. I only use Xero as the integrated supplier and over 2021 this is happening on a regular basis. I have become so familiar with the process to disconnect and reconnect for a short term solution.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
An excellent time saving tool, a must for all bookkeepers and accountants
Bewertet am 1.12.2017
Vorteile
Will OCR sales and purchase invoices and bank statements
Easy to understand the interface and get going
Clients love the simplicity of it, as there is nothing for them to do but take a pic on their phone.
Nachteile
Could do with some further development to start to be able to process email text invoices.
We have to manually send their invoices back to their system for processing, surely this could be automated?
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
AutoEntry Support
Bewertet am 9.7.2020
Overall all good.
Overall all good.
Vorteile
As the IT Manager I don't personally use the software very much myself but I do setup client companies and talk client users through setting up the app. Not once have I had any clients come back to us saying anything bad about the system or requiring assistance in using.
The online chat staff are very knowledgeable and helpful if any assistance is needed.
Nachteile
Sometimes when processing bank statements to get them into Excel format for non-integrated clients it can appear to take a while to process. Having said that, it would take a lot longer if we were to try and do the same using OCR software so not all bad!
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Professional's Product Of Choice For Sobell Rhodes LLP
Bewertet am 30.11.2017
Vorteile
- AutoEntry is easy to setup and use.
- Our staff required very little initial training to get going.
- Our clients love saving time and money with less data entry.
- Excellent 3rd party integration options.
Nachteile
- The support can sometimes be very delayed and unresponsive.
- Although individual uploads are relatively inexpensive, costs can be blind and rack up quickly if you do not make use of the statements and billing features.
- Processing times can vary between 2-5 hours and you will not know in advance exactly how long it will take.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
AutoEntry
Bewertet am 15.2.2021
Moving to AutoEntry at the start of the first lockdown and WFH has enabled me to continue to...
Moving to AutoEntry at the start of the first lockdown and WFH has enabled me to continue to process supplier invoices a lot easier than the previous manual processing in the office.
Vorteile
Removes manual processing of supplier invoices, reduces errors, easy to use across our 3 sites and accessing processed invoices is simple and finally, as all invoices are stored in the cloud, reduces the need for office space to store invoices.
Nachteile
The supplier statement portal is basic, i think more thought needs given to this area to improve functionality
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
A great app but it needs a couple of tweeks
Bewertet am 1.12.2017
Vorteile
Extremely easy to use and takes a lot of hard work out of rescue client work. I mainly use it to extract data from bank and credit card statements to produce import files but I have used it for purchase invoices as well. I normally upload documents during the evening so that they're ready for me the next morning and the accuracy is second to none.
Nachteile
A few tweaks are needed, in particular, when uploading documents the software doesn't actually tell you that the documents have been uploaded successfully, that would really put my mind at rest that the document was being processed without uploading a second time (which I've done on several occasions) - can work out a bit costly when uploading bank statements.
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Part of a rane of tools to remove the routine tasks
Bewertet am 1.8.2017
Vorteile
I really like the way clients can email supplier invoices to a separate address, then I get a notification and after quick review they are posted direct to accounting software (Sage in my case but works with most.
I first used the product when it was a bank reconciliation tools but it has developed so much now and has helped me save time which I can better use on other activities to benefit my clients.
Nachteile
Setting up a new client is not intuitive, a wizard based system may be better to ensure no steps are missed.
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Really usefull app that works for many of my client's businesses
Bewertet am 30.11.2017
Vorteile
East to send documents - works brilliantly with Xero.
Easy for clients and their staff and for me and other bookkeepers in the practice to all use.
Nachteile
The webchat feature for assistance is not great and there isn't a direct "contact support" button which would make contacting support really easy.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Take the drudgery out of the data
Bewertet am 22.12.2022
Vorteile
Spend less time entering data and chasing documents. It is smooth and automatic in use. It also works on smart analysis in the basic details of the work, including the supplier and tax account. It also works to improve time with customers, as it makes you spend less time in accessing accurate data
Nachteile
It often happens that there are duplicate items on an invoice
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
AutoEntry Accuracy and Time Saving
Bewertet am 31.1.2022
I have realized that I don't need to pay someone to do this work . I simply spend 10 mins a day on...
I have realized that I don't need to pay someone to do this work . I simply spend 10 mins a day on AE and then pay everyone myself at the end of the month. The accounts have never been so tidy and up to date and I can get figures out of Sage that I know are correct.
This product is outstanding and costs the business a fraction of paying someone's wages.
You can also use it for statement s and expenses.
Vorteile
I started using Auto Entry Last January after a member of staff left who looked after the accounts. We have about 250 purchase invoices a month and around 40 suppliers to pay so manual entry is time consuming and errors compound when statements don't tally.
Any change is daunting but I was talked through the install on our main server and within a few days I was flying along. You teach to AE which account to put invoices to then it remembers. The package attaches a copy of the invoice to the line in Sage. No need for hundreds of lever arch files of purchase invoices, or searching through them to find what yo u paid for something, accounts add up for payment .
I simply e mail them to AE from the main accounts e mail and to whoever placed the order so that they can be checked
Any questions and there is a chat on the screen and the help sorts out any little issues in 5 mins.
Nachteile
Occasionally there are delays in publishing the invoice through to Sage but these never last more than a few hours and by the morning everything is there , which is much faster than the manual way which sometimes took weeks.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Saves Time
Bewertet am 29.11.2022
As an accounting professional, I use AutoEntry specifically for clean-ups and for clients that have...
As an accounting professional, I use AutoEntry specifically for clean-ups and for clients that have bank accounts that don't connect directly to the accounting software. It cuts the hours that it takes to enter a large volume of transactions to a fraction of what it would be otherwise. It's also very affordable. I like that I can subscribe to a certain amount of credits each month or I can purchase just the amount that I need.
Vorteile
I'm able to take a stack of bank statements and upload them all very quickly and then come back in an hour or so and it's all ready to download in a csv that I can then upload directly to the accounting software. This makes it easy to add everything to the accounting software and saves me so much time.
Nachteile
Nothing, I love this software for the specific purpose that it serves and I can't think of anything that I would add or change.
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Revolutionised the delivery of our bookkeeping function.
Bewertet am 26.4.2017
Vorteile
Paying for credits, rather than a set monthly subscription.
We initially used Autoentry for our clients who did not use online banking to create csv bank statements, to allow us to on board them on to Xero. This in itself is an amazingly helpful function.
We have now expanded our use of this to include the sales and purchase invoice processing. The ability to identify individual line items is a great tool, for those suppliers clients use for different purchase types.
We now use Autoentry in conjunction with Xero as a document processing function.
Nachteile
Sometimes there can be small rounding issues with invoices when Xero is calculating the VAT on the invoice.
- Branche: Import und Export
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
AutoEntry
Bewertet am 28.6.2022
Vorteile
The ease of use of the software is great and along with its inegration with Xero this makes AutoEntry a key piece of software for our business.
Nachteile
There is very little not to like about the software - there are occasional issues with the data transfer and having to reconnect to Xero but this doesnt happen often.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Great - when it works. Poor customer service
Bewertet am 15.6.2022
Will vote with my subscription - looking for an alternative as we speak
Will vote with my subscription - looking for an alternative as we speak
Vorteile
When it works its great.
Saves time when it works.
My issue is that it only works 50% of the time
Nachteile
We have problems monthly which is costly and time consuming as invoices are either not processed or they do not integrate. Customer service do not offer any real help. Visited their stand at Accountex to complain and was assured someone would contact me - still waiting for that call!
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Excellent expense capturing ssytem
Bewertet am 14.9.2021
Quick and efficient data capturing.
Quick and efficient data capturing.
Vorteile
The ease of use. Just take out your phone, open the app, take a photo and submit. Then the invoice is on the system ready to be approved and to be imported into the accounting system.
Nachteile
Sometimes the synchronizing with the accounting system is not working and had to be reset.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Good Product / Saves Time
Bewertet am 14.12.2020
Overall happy with product, we are a small business and it definitely saves time ...
Overall happy with product, we are a small business and it definitely saves time ...
Vorteile
Ease of use and deployment are definitely the best features. It saves me a lot of time and attaches a copy image of every invoice to the accounts package. I currently use Sage and the integration has been pretty faultless. Even when you do bump into an issue (which I have had a couple) the team are quick and helpful to get it sorted.
Nachteile
It can sometimes struggle with 1's and I's on invoice numbers which can be problematic, other quirks can be having to constantly force an accounts package sync update when you have changed something in your accounting software, this would be best done at every sign in ?
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent product
Bewertet am 15.6.2017
Vorteile
Easy to use
Very accurate - not many errors
Saves so much time
Good customer support
Perfect for an accountancy practice helping clients
Nachteile
No warnings about credit usage, quite often only get the reminder that credits are low when the credits have gone
Nothing else
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
AutoEntry for Supplier Invoices Input
Bewertet am 15.7.2020
There are some behaviours you need to learn to get the best out of it but generally few issues....
There are some behaviours you need to learn to get the best out of it but generally few issues. Very intuitive and love the fact that company adopts a consistent approach i.e. if it works why mess with it and upset happy users.
Vorteile
Easy to use and multi platform via internet Browser. Very good on Apple iPad, Mac and Windows 10
Nachteile
Would recommend that the document rejection process is improved as it is difficult to quickly check what went wrong or to say download all rejected documents for re review
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Good and easy to use system
Bewertet am 4.12.2017
Vorteile
user friendly
Speedy service
time saving
one stop shop service
friend staff
working with Xero system smoothly
Nachteile
Some time duplicate invoices in our system, let's say 10% chances.
Need to provide standard training documents.
- Branche: Verlagswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Does NOT save time
Bewertet am 21.10.2021
Not happy, don't get involved until the software gets integrated and belongs to Sage. No value for...
Not happy, don't get involved until the software gets integrated and belongs to Sage. No value for money because it DOES NOT SAVE TIME. Really disappointed.
Vorteile
During the first 3 months (free) of usage, everything was great! The files uploaded were processed in less than 30 minutes allowing to map them for entry into the software in close to no time. The feed to the accounting software worked very well, invoices were almost instantly published to my ledgers. I was so pleased that I refused to take on any different type of fast data entry software.
Nachteile
A year on, there's ALWAYS a problem whenever I process the invoices. The time it takes from upload to mapping is more than 2 hours! The invoices almost never get posted straight to ledger as there's always upload issue, connection or sync problem. Always something. I've not had a smooth day at the office with AutoEntry ever since my free trial ended. Instead of saving time, it takes me extra day to process the invoices. I'd do it manually in under an hour... So why bother. Rubbish.
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Excellent accurate and time saving software
Bewertet am 30.11.2017
Vorteile
Compared to others it is more accurate and remembers what you have put previously to save endless hours of repetition. The App is a fantastic tool for me and my clients. Clients are mostly amazed with the ease it makes of bookkeeping tasks. I particularly like the bank statement entry options as uploading bank statements can be a real pain without this option.
Nachteile
Customer services sometimes a little slow to respond, especially when you are in the middle of a large batch of documents
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
No free trial offered
Bewertet am 1.3.2022
100% negative
100% negative
Vorteile
Auto entry was not able to work with inventory or departmental accounting.
Nachteile
I have several businesses with different needs and I was never offered a free trial, however, when I finally accepted the sales call, they would not let me off the call until my card was processed for payment. Then when I tried the system and it did not work for my customers, I am still waiting for my credit. I expected immediate upload of documents, however that is not the case. Training is a week apart.
Antwort von Sage
Hi,
Thank you for taking the time to review. We would love to discuss this in more detail. Please email me directly or go to the blue chat bubble on the bottom right of the screen and ask for an account manager. I would be more than happy to discuss this
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent value for money time saver
Bewertet am 3.10.2017
Vorteile
Very simple to use, the data is laid out very clearly, its easy to track usage across more than one company and to find the status of any unprocessed items. The support team are very responsive and helpful. The integration to my accounting software is a big time saver.
Nachteile
Would be great to see more functionality in the app, currently its very simple to load documents and I'd like to be able to process them in the app too.