CureMD Erfahrungen

CureMD
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77 Bewertungen
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 10.0 /10
Cure MD the virtual doctors office!
Bewertet am 25.9.2018
Cure MD allowed me to save a lot of time with transferring results and referrals. Saves the patient...
Cure MD allowed me to save a lot of time with transferring results and referrals. Saves the patient time in their day as well as the medical providers!
Vorteile
Papers and pens are Shakespeare days! Cure MD not only makes you feel as if your in the future but also saves you massive amount of filing time and organization. You can store years worth of disclosed confidential medical imaging reports, blood results and much more. The staff loves Cure MD simply because its simple to use.
Nachteile
Cure MD has no cons! You need Cure MD in every medical office!!
- Branche: Medizinische Geräte
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Optimism for betterment
Bewertet am 13.1.2023
It's been a fantastic experience. Previously I had some issues but their EHR team was very helpful...
It's been a fantastic experience. Previously I had some issues but their EHR team was very helpful with my needs
Vorteile
Their development team is very flexible with clients' requirements.
Nachteile
They can do better than what they already did to their 10G theme.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Preis-Leistungs-Verhältnis
- Bedienkomfort
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- Weiterempfehlungsquote 0.0 /10
one of the worse EMR in the market
Bewertet am 23.12.2022
Vorteile
they were helpful until we took billing away from them as they we were bleeding money and they seemed not to care much
Nachteile
PLEASE DO NOT SIGN UP FOR THIS EMR.Customer service is absolutely horrible. we have taken billing from them as they were doing a horrible job and practice was bleeding money and ever since, it's been an extremely frustrating experience. our access has been denied all the time, we will be in the middle of writing and complex patient note and the system will log out by itself and when ask for help, there is none and you will get the usual "something must be wrong with your computer so let's do a screenshare". extremely horrible customer service and EMR is just not up to the par. it lacks so much that new EMR's will offer, I would highly recommend STAYING AWAY FROM THIS COMPANY.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easiest EMR so far
Bewertet am 20.12.2022
I haved worked with this product for 7 years and I overall would recommend it. Customer service is...
I haved worked with this product for 7 years and I overall would recommend it. Customer service is fast to get back to you or answer the phones. They jump right in an screen share to identify the problem.
Vorteile
I like the ease of use with this product. I have used multiple EMR's over the years and this one allows for full customization, which as a pain management practice we can appreciate.
Nachteile
Slow implemenation of requested items, however I know it takes time to develop plans and how to integrate it into the system.
Antwort von CureMD
Thank you Sarah. It's customers like you who help us to improve and evolve the program!
- Branche: Medizinische Geräte
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
A Strong software with miner glitches that are ignore
Bewertet am 7.6.2022
Curemd is a good platform to perform medical activites but they can work harder to remove glitches...
Curemd is a good platform to perform medical activites but they can work harder to remove glitches and make its aprearance better and more userfriendly.
Vorteile
Appoinment scheduler is very simple and userfriendly
Nachteile
There are glitches that makes it slow sometimes
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
DO NOT use CureMD
Bewertet am 4.6.2022
Not good. i have had better experience with other softwares that i currently use
Not good. i have had better experience with other softwares that i currently use
Vorteile
the thing i liked the most was the fact that it’s Web based.
Nachteile
what i liked the least was Some features are outdated and they would market services knowing their employees aren’t fully qualified
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
CurseMD
Bewertet am 21.8.2019
It was not a good two years with CureMD. Leaving the company is not easy. They want us to hold for...
It was not a good two years with CureMD. Leaving the company is not easy. They want us to hold for five years even if their software did not hold up the end of the bargain. Harassing phone calls from their collection agencies and private investigator attempt to scare us. For our business to continue, we had to abandon CureMD. We had to make reports for their deceiving marketing practice.
Vorteile
Their website is nice, well maintained and user friendly. The online reviews are good as well.
Nachteile
For a medical practice that relies heavily on speed and efficiency of an electronic software, CureMD did not deliver. I found myself and my staff spending extended amount of time completing clinic notes. For a 20 patient or so daily encounter, I spent at least 3-4 hours a day or more completing notes. Repeated communication with the customer support was not helpful. They blamed it on internet connection, computer RAM, online traffic among other things. We changed our internet to fiberoptic connection, upgrade all computers to SAT drives and limit online activities of staff but no avail. I often found myself everyday trying to catch up for the works the days before.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Look Elsewhere for an EHR
Bewertet am 17.3.2020
We were a small practice and we used this as our first EHR. It didn't last a year and they charge...
We were a small practice and we used this as our first EHR. It didn't last a year and they charge you a cancellation fee or monthly until your term is up, which ours was 5 years. It was atrocious.
Vorteile
There aren't many, if any, pros this software has to offer versus any other ambulatory EHR system. If you need basic, you can certainly take a look here.
Nachteile
The support was awful. They didn't know their own software. They'd tell me a function wasn't possible, and after a while of me toying with the software, I figured out how to do it. I had multiple account managers before I finally got rid of this software.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Works When It Feels Like It
Bewertet am 15.3.2022
Overall, worst charting system I've ever used to date.
Overall, worst charting system I've ever used to date.
Vorteile
You can type on it. You can also bill through. Not too much to say here.
Nachteile
At least once a month, the site goes down. This fluctuates, but sometimes happens more than once in a month. I constantly get behind on notes because this software crashes. I'd recommend any other software that I've used so far.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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Practice management software
Bewertet am 23.3.2018
Vorteile
They have a great support team, available anytime, by phone call or email. Simple to use and overall good reporting options.
Nachteile
The platform is outdated and needs to be updated, it is not very intuitive. It is clunky, does not work well with other browsers, only in explorer.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
No Tech support
Bewertet am 13.7.2019
We have Cure md for over a year now the EHR itself is good its easy to use but their tech support...
We have Cure md for over a year now the EHR itself is good its easy to use but their tech support is bad especially on weekends
Vorteile
Its easy to use . And simple easy to go around.
Nachteile
There is no Tech support on weekends. No person available and you cant leave voicemail for anyone because everyone's mailboxes are full. You email no one answers And try to do live chat that's not available either. Its for doctors so they don't work on Saturdays,
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
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- Weiterempfehlungsquote 5.0 /10
Mediocre EMR
Bewertet am 18.8.2017
When we signed on with CureMD they were one of the only ones out there in our price range for a...
When we signed on with CureMD they were one of the only ones out there in our price range for a small doctor's office. The market has greatly expanded the last five years and CureMD has not kept up with the competition - in design, usability, or functionality. Customer service not good - no one ever seems to know the answer to any question or they make up an answer the result doesn't work.
Vorteile
The ease of use of the patient portal, the ease of adding in patient data and provider notes, running reports, enter appointments into calendar, multiple calendar views
Nachteile
Only works in Explorer (MAJOR issue), cannot modify templates to users needs, billing department not very responsive to customers needs, very slow to follow up on claims, can't color code appointment types, types of reports is limited and new types can't be added
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent Service!
Bewertet am 15.2.2018
Thank you for all your assistance, Sam!
Thank you for all your assistance, Sam!
Vorteile
Everyone at CureMD offers the upmost assistance with the EHR. Everything from reports to creating new features on our behalf.
Nachteile
Lab orders are labor intensive to catch up on. Meaningful use is difficult to understand, but CureMD has lead a well trained staff that is easy to follow through with.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Overpromised and Underdelivered
Bewertet am 6.9.2018
Extremely frustrating.
Extremely frustrating.
Vorteile
Absolutely Nothing. Providers do not like it. Office staff do not like it. Owner does not like it.
Nachteile
This system was sold as a full suite billing and EHR system. Had to use internet explorer, flat fees per month were very prohibitive, support in Pakistan, patient billing was sent months after the fact once insurances paid, patients complained, finally got a rein of the situation and billed patients directly and told them insurance would reimburse them for whatever was covered on their plan.
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
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- Weiterempfehlungsquote 0.0 /10
Not for pediatrics
Bewertet am 30.8.2018
Cloud servers lagged, notes went missing, billing is for lack of better word - horrible. We switch...
Cloud servers lagged, notes went missing, billing is for lack of better word - horrible. We switch from another EHR and we were promised all data would transfer - this was a big deal for our practice as we had over 6 years of data - it did not transfer and took over 6 months for CureMD to fix some items and not all items were fixed.
Vorteile
It was cost - effective, that is all. We were over sold by seller.
Nachteile
Slow servers, billing is horrible, charts not good.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Pretty Awful
Bewertet am 22.9.2016
They screwed up insurance credentialing, cost too much, and no providers like it. Worst customer...
They screwed up insurance credentialing, cost too much, and no providers like it. Worst customer service, they just expect everyone to be a doctor so when an IT professional deals with them they are clueless. Have features listed and in the program that aren't even functional, apparently on the roadmap though.
Vorteile
Nothing
Nachteile
Customer service
Ease of use
Customer service x50
- Branche: Medizinische Praxis
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great cloud-based access
Bewertet am 22.8.2014
Vorteile
I do not need a server room any longer. Neither do I need all that extra computer equipment and their never-ending maintenance costs. This is because their cloud system helps store all my data online. During the evenings, I spend some time on the Patient Portal, and my patient-based telephone traffic has drastically reduced. That has been a blessing.
Nachteile
I am also using the billing service, and although I do not need a dedicated billing staff at my practice any longer, I feel less 'in control'. With my billing staff, I could stop them at any time of the day to check what they were doing. It's not that CureMD has made any errors there, just that I feel less in touch with the process.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
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- Weiterempfehlungsquote 2.0 /10
No thank you
Bewertet am 27.10.2016
We have used CureMD for about one year and are currently looking to switch EHR systems. The current...
We have used CureMD for about one year and are currently looking to switch EHR systems. The current system is very clunky & has a lot of simple errors. Many things that we want changed are unable to be changed on our end & have to be forwarded to the "back end" or they can not be changed at all as we've been told it would make the changes across the board for all practices using the system.
Vorteile
The text message reminders are able to be sent as we are scheduling patients during check out.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
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- Weiterempfehlungsquote 7.0 /10
Good EMR
Bewertet am 17.10.2016
I have used many EMR's in the past, and i am pleasantly surprised with curemd. Its definitely the...
I have used many EMR's in the past, and i am pleasantly surprised with curemd. Its definitely the best bang for your buck.
Vorteile
User friendly
Nachteile
I don't like that you have to hit SAVE every time you update something. It doesn't give you a prompt to save, so if you click out of a certain area, and didn't click on save your information you have inputted will be gone.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Review
Bewertet am 20.10.2016
It's a very easy and straightforward product to use. I love the fact that it uses Microsoft word...
It's a very easy and straightforward product to use. I love the fact that it uses Microsoft word and Crystal reports. The web login makes it easy to use whether at work or from home. It takes just a second to schedule a new patient and have insurance information loaded into the system.
Vorteile
Utilization of Word and Crystal reports
Nachteile
Uses only Internet Explorer
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
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Excellent experience!
Bewertet am 28.8.2015
My experience with CureMD has been absolutely great! It's extremely adaptable and has the availabili...
My experience with CureMD has been absolutely great! It's extremely adaptable and has the availability of all modules in a single system, offering me anytime anywhere information availability. It's all in one solution is what makes it stand out which has really helped me make a smooth transition to ICD-10. What I like most about it is that its integrated workflow adapts to my practice style, enabling me to truly personalize me operations, moreover it's also very user friendly.
- Branche: Medizinische Praxis
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
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- Weiterempfehlungsquote 4.0 /10
Our office uses CureMD.
Bewertet am 6.7.2016
Vorteile
It's the standard. When it works, it does everything we need it to.
Nachteile
It often gets glitchy. But there is great customer support for the most part.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Excellent Software!
Bewertet am 8.2.2017
Overall one of the best interfaces on the market. Easy to use and has great features. Good support.
Overall one of the best interfaces on the market. Easy to use and has great features. Good support.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Bewertet am 14.2.2012
We are a three Physician set up, and have been using CureMD for five years. I am most impressed...
We are a three Physician set up, and have been using CureMD for five years. I am most impressed with the ease of use and great customer support. Last week we received our Meaningful Use incentive money. I thank Mat and the other folks at CureMD for making it so easy.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
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Worst Medical Software Company I Have Encountered
Bewertet am 7.2.2018
Do NOT use this Company for your Medical Software needs. In the case of CureMD, you literally get...
Do NOT use this Company for your Medical Software needs. In the case of CureMD, you literally get what you are paying for...
Nachteile
EXTREMELY disorganized Company, unprofessional, difficult to get in touch with, does not follow up with your concerns in a timely fashion, outdated software with many glitches...