EHR YOUR WAY Erfahrungen

It is one continuous medical record with options to search documents by name and by chronological order. This aids in the team approach and has ensured continuity of care for our thousands of patients.

Some of the features or searches require contacting the EHR team.

Been using EHR for a few years now and it makes work life a lot easier daily. It's simple to learn and once you pick it up it makes adding and finding what you need a lot easier then paper.

Cons can pop up but EHR responds to messages and is fast to aid in finding a solution or a fix when needed.

Navigation keys, font, print, size, color, schemes, editing and recovering

Difficulty locating, switching to different tabs, not saving automatically

We are a behavioral health practice in a state where medicaid has very stringent rules. Almost every EHR we trialed did not meet all the requirements that would protect us in an audit. EHR Your Way was able to meet every request we had. So far, it's been the best EHR we have ever trialed or used. It was fully customized to our practice so the workflow is perfect for us!

It took longer to implement (mostly on our part) since it was fully customized and required us to submit all forms, requests, processes, workflows, form rules, etc.

EHR is easy to navigate and does not kick me out. I have worked in other electronic medical records and have experienced the system freezing or kicking me out while I am working on notes or assessments.

My only issue is not being able to have more than 3 charts open at a time but it's an easy work around.

EHR is very responsive in any support ticket we send in. Within 24 hours we have a response and generally a resolution.

I do not have any dislikes about the service or product.

It is convenient and you can save your documentation and signatures on a specified date before signing off to finalize.

The system shuts you out after a certain period of time and sometimes when you save your documentation it will not be there when you edit.

EHR YOUR WAY is very customizable and always able to adjust to our needs

the customer service hours time difference

It's user friendly, and I am able get the support team assistant with our team.

Closing time, however, there is always a response and someone to follow up with.

EHR allows me to keep patients medical records organized and up to date. It makes communicating between two offices easy and seamless to ensure good quality healthcare services.

At times it is glitchy and will randomly exit me out of what I am working on.

Ease of use for therapists, google calendar compatibility, billing management is great, charting is simple and makes logical sense.

Sometimes the system has too many options for staff. Me, as a super user it is great, but sometimes staff can get overwhelmed with all the options and get lost trying to accomplish one thing.

We have a staff of 45, and the number one thing our providers say when they are introduced to EHRYourWay, is that it is the most user-friendly they have ever used. Our Admin staff agree with this assessment and tell us that all the claims processing & billing features make these tasks so much more efficient.

EHRYourWay seriously needs a treatment planner.

EHR Your Way meets our needs because of its flexibility and customizable features. We knew we needed a good fit and that meant a custom fit for the EAP's we sponsor.

Clinicians do not appear to have any complaints or dislikes about our solution.

My most liked features of the software are the operational speed, the intuitive user-friendliness, and the digital organization of clinical files. Writing notes is hardly the most enjoyable part of my job. I appreciate that when I go into the system to write, the pages load quickly, the content I need for each client is pre-loaded and pre-populated, making such that I don't necessarily have to "reinvent the wheel" every time I write a note. This saves lots of time! Also customer service is excellent and very responsive.

A feature that could be improved is the pop up boxes. Because they automatically pop up every time I hit tab to go to a new field, sometimes they slow down my workflow because I would rather just type my entry. THe time it takes to close the box may seem minuscule, but doing it multiple times per note, multiple times a day, over the course of time slows me down. That may be more a function of my administrator's setting than EHR itself though. It would be nice to deactivate "automatic popup" options boxes for myself as an individual user OR at least make it so that I can control WHEN I want the popup box to appear or not, with the default being not. Again that may have more to so with my job admins who set up my EHR access than EHR the company itself.

EHR your way is a very user friendly environment for users of all levels pertaining to their particular job descriptions. We have a wide array of programs that use different functions pertaining to their programs.As a supervisor level user I can pull together all the information I need for our wide variety programs via the reports we have set up to track everything frm specific demographics to ensuring time sensitive items are up to date. Whenever I need a particular data dump of information, the EHR team always quickly responds designing a report I can run and put into an excel spreadsheet to analize which is very important for all our various levels of tracking

I would like to be able to create my own reporting but I do understand the requirements that EHR need to maintain. They are quick to respond when I open a ticket for a new report.

There were many shortcuts to get to where I needed to go and once figured it out was easier to navigate

Being a mental health focused company, rather than a medical office, the system was more complex than we needed and sometimes confusing to navigate.

Precise in format, and many features that are not in Practice Fusion.

Too much clicking to get to where you need to go or access.Too much changes to formats most especially when it comes to prescribing and also the dispense units that Providers has to click where there aren't enough choices on the drop down (e.g Inhale or Drops..it has dropperful but not all drops are ordered as dropperful) . Also our Providers tend to forget days supply in which of course in the system where they click click and click but not aware that the quantity and days supply aren't indicated in the prescription and it becomes a delay in process to where the patients are unable to receive their meds on time without calling our office for clarifications on days supply or quantity.

EHRYOURWAY was purchased by our medical office approximately 12 years ago. We were looking for a system that could adapt to the specialty of primary care medicine as well as opiate dependence. There were no companies which offered opiate dependence templates so they had to be written. EHRYOURWAY was so accomodating and helped us write all our own templates for ease of daily practice as well as meeting all the requirements for our state certification . They continue to be always available to alter any system that is no longer working for us.

Sometimes it may take a few days to correct an issue depending on the problem but they have never failed to respond promptly and let us know a timeline for resolving the issue.