Bookeo

Online-Terminplanungs- und Reservierungssystem

Gesamtbewertung

4,4 /5
(90)
Preis-Leistungs-Verhältnis
4,3/5
Funktionen
4,3/5
Bedienkomfort
4,2/5
Kundenbetreuung
4,4/5

84%
haben diese Anwendung empfohlen
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90 Bewertungen

Stephanie
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Bookeo is a Great Software!

Bewertet am 22.10.2019

I used Bookeo for a long time, and it was a great value for the money. I just outgrew the...

I used Bookeo for a long time, and it was a great value for the money. I just outgrew the software, and needed something with more functionality.

Vorteile

This is a simple to use software, with no frills. It is perfect for a single or small business that doesn't need too many extras. Bonus -- add ons can be scheduled by the client, which is not the case for most software.

Nachteile

No membership function, and I'm not a huge fan of the way their text reminder service works.

In Betracht gezogene Alternativen

Full Slate, Vagaro und Mindbody

Warum Bookeo gewählt wurde

cost

Zuvor genutzte Software

Booker

Gründe für den Wechsel zu Bookeo

Value

Antwort von Bookeo

Hi Stephanie,

thank you for your review. Bookeo does offer a membership function. One of our technicians will reach out to you to explain how to set it up in your account.

Cheers
Shannon

Lauren
Gesamtbewertung
  • Branche: Verlagswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Perfect Booking Software for Aerial, Dance, or Fitness Studio

Bewertet am 29.7.2019

Bookeo has allowed us to create an online way for our students to book classes and pay with their...

Bookeo has allowed us to create an online way for our students to book classes and pay with their credit card.

Vorteile

I manage an aerial silks studio and we needed a system that would allow us to book classes, private lessons, and events. The Bookeo System is inexpensive, connects to PayPal, super easy to set up, and allows for multiple instructors to access the system. Creating new one-off classes is easy as well as canceling classes. We can create memberships, punchcards, discounts, promo codes, and more. I tested several other systems before settling on Bookeo and haven't turned back. They are also very prompt with responses and continually update the system for improved functionality. The system can allow for bookings paid in advance or for cash payment on arrival.

Nachteile

It's not the prettiest system on either the back end or the end users side, but it gets the job done. I do wish it would let people book more than one student at a time with a punch card at once (you can use a punchcard for other students but have to book each one separately). I also wish there was a way to bill or invoice students for missed classes so we could accept more bookings without payment required in advance. You can allow cash payments but if someone doesn't show there isn't an easy way to bill for missed classes.

Antwort von Bookeo

Thanks for the great review, Lauren! We appreciate the feedback and your suggestions for improvement. I will forward them to our development team. Please note that you can collect credit card details to secure bookings and later charge for missed classes.

Thanks again
Shanno

Lana
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

My company is loosing a lot of money because of this application and no support

Bewertet am 2.5.2018

NONE. JUST LOST LOTS OF BUSINESS, I WISH i NEVER STARTED IT.

NONE. JUST LOST LOTS OF BUSINESS, I WISH i NEVER STARTED IT.

Vorteile

no pros.

Nachteile

Its is no longer good. lately its been taking too long on my website and I am losing a lot of business because of it . It never used to be that way. Now customers leave my website without waiting for the Bookeo's application to load . I am looking for a new company as soon as possible . It literaly takes few minutes. noone wants to wait this long and b Bookeo has no phone # to call for support so if something happens to their app then you will have to wait a long tie to fix it because you can only contact them via email and you will lose a lot of of business. Over the years their app had been inconsistent and sometimes disappearing from my website for few days at the time.
Lost a lot of business over the years because people have hard time booking their appointments and because their application is often loading very slowly or does not load at all days on and days off and no support to fix the problems fast. Don't waste your money. look for a good application that is stable and doesn't not make it difficult for your customers to book their appointments . with their application you will save pennies but lose thousands. I am truly fed up with it and taking my business elsewhere

Antwort von Bookeo

Hi Lana,
I am sorry to read about the issues you are experiencing.
You contacted our Technical Support Team reporting this issue and a couple of days ago, and they replied within less than one hour.
Our Technical Support Team explained that your customers may not see the Bookeo booking widget integrated in your website because you placed it at the very bottom of a long web page. As a result, customers are required to scroll down a lot before they can see the booking widget. We highly recommend placing the widget at or near the top of the page.
Additionally, our Technical Support Team tested the website page where you integrated the widget, and the widget loads in a fraction of a second. If you experienced delays in the past, these can occur if other scripts in your web page (such as the tracker you have for analytics) are slow in loading - this can slow down the loading of other elements in the page.
If we can be of assistance, please do not hesitate to contact us.

Shannon

Kaylee
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Happiest user ever!!!

Bewertet am 10.6.2021

It has been such a great product for us to be able to automate our registrations. It has allowed...

It has been such a great product for us to be able to automate our registrations. It has allowed us to grow our business with less time spent doing things that take our customers only minutes to do themselves, rather than lots of phone and email responses.

Vorteile

Initially it was the price that was the main selling point. I love that I pay a flat fee each month, not a percentage of our sales, which is what I found on most other software. I was able to customize my booking platform for all the different classes we offer, the scheduling, and changes that I've had to make it's been fantastic. Whenever I get stuck, the Bookeo support has been very responsive to my email questions.

Nachteile

Only twice have I thought "oh that's a bummer that I can't ....." So with all the time I spend using Bookeo, I'd have to say THAT AIN'T BAD!!

Antwort von Bookeo

Hi Kaylee,

I can't thank you enough for taking the time to write this outstanding review!

Thank you for all of your positive feedback about our pricing (no commission, no consumer fees!) and how Bookeo has simplified class scheduling for your business and your customers.

We look forward to continue working with you in the years to come.

Shannon

David
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Happy customer for 7+ years

Bewertet am 30.12.2018

I have used the Bookeo booking platform for 7+ years. I operate a Segway Tour business, and this...

I have used the Bookeo booking platform for 7+ years. I operate a Segway Tour business, and this product does what I want it to do. It saves a significant amount of time as customers can complete their reservation online. Our sales and advance bookings increased significantly once we started using this product. When looking for a booking platform, I wanted one that DID NOT charge the customer a fee to make a reservation. I don't feel that a customer should have to pay an additional fee to do business with you.

Vorteile

It is fairly easy to set up. The cost is very reasonable. The monthly flat fee has not increased in 7 years. The customer support is all online, but the response time is fast. This booking platform meets all of the needs of my small tour business. Changes to tour schedules and other revisions can be made quickly and easily. The developer continues to add capabilities and features at no additional cost. The customer is not charged a fee or percentage of the cost to make a reservation.

Nachteile

There are some minor design changes that could improve the booking process from the consumer side. I would like to see some additional reporting features (eg. Charts showing which tour times are most popular for given months).

Antwort von Bookeo

Thank you for writing this amazing review, David. It's always been a pleasure working with you and your team. We agree, customers should not pay a fee to the booking system to make a booking.

If there's ever anything we can help with in the future, you know we're always here.

Thanks again
Shannon

Leah
Gesamtbewertung
  • Branche: Alternative Medizin
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Bookeo

Bewertet am 11.10.2021

I love Bookeo as I can use PayPal, have payment option to chose from and a modern, professional...

I love Bookeo as I can use PayPal, have payment option to chose from and a modern, professional booking page.

Vorteile

I love the modern looks of the booking page and use of my branding colours and images.
It looks modern and professional with easy instructions for clients booking online to follow.
The price is fantastic and for me as small business affordable. I have in the past tried anything from Setmore, Accuity, Canlendy, woocommerce booking to vCita. All are good but expansive and booking pages are not what I wanted. vCita is very good but very expensive.
Bookeo's booking page is fantastic and looks clean and modern and easy to use.
Wish I had found Bookeo much earlier. It uses PayPal which I love. Customer service is on the ball and very helpful. I love that I have payment options at time of booking, to chose from like pay now, deposit or do nothing.

Nachteile

At first I had an issues with the set-up software, it takes a bit getting used to and some instructions were not clear to me a I had to get back to Customer service a good few times.
I am now used to it but would like it to be a bit more intuitive and in my mind has steps that could be reduced, for example categories and services. Also, integration with other apps is limited which I found interesting, Bookeo is not on Zapier.

Antwort von Bookeo

Thank you so much for taking the time to leave this amazing review, Leah.
We are thrilled that you like Bookeo's highly customizable, modern and professional interface as well as our simple pricing and our technical support!
Please do not hesitate to contact us if you need any further assistance.
Thank you again,
Shannon

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 5.0 /10

Easy-ish to use Booking Software with limited features

Bewertet am 28.9.2020

While I respect the simplicity of Bookeo, it simply hasn't caught up with the times in terms of...

While I respect the simplicity of Bookeo, it simply hasn't caught up with the times in terms of booking software. It's been the primary booking software for a lot of different industries for a number of years, but new competitors are prettier, more user friendly (on both customer and client side), and have more advanced features.

Vorteile

In terms of booking software, Bookeo is one of the most versatile and easy to understand. There is a bit of a learning curve but after that it's pretty simple. Bookeo is also pretty inexpensive.

Nachteile

I'm going to be real. Bookeo is really ugly. The interface looks like it was made in the '90s and hasn't been updated. It has pretty limited functionality even though you can use it for pretty much any booking service. Just dont expect too many options.

Antwort von Bookeo

Thank you for your feedback. From your review, it seems that you like how Bookeo is versatile and easy to understand. I am not sure which Bookeo product you are using and which features you require. Please send a support request to support@bookeo.com detailing the features you require for your business. We'd be more than happy to help.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Bookeo is the Best

Bewertet am 11.12.2019

Previously we took all reservations for programs over the phone or email. Our programs are in...

Previously we took all reservations for programs over the phone or email. Our programs are in high-demand and our schedule changes frequently. Often we would go through multiple rounds of back-and-forth with a customer before we were able to book their program, and tracking which requests came first was a nightmare. Bookeo has alleviated so much stress and work hours!

Vorteile

I love working with the Bookeo team! They have been incredibly attentive, always replying to help requests within 24 hours, and they usually go above and beyond to thoroughly explain processes that are confusing. I also like that we can capture guest information and sync bookeo to our mailchimp and google calendars!

Nachteile

I wish I could assign more than one resource to a program or tour. We use a lot of resources to run our programs (staff, vehicles, equipment, etc.) and it would be nice to have bookeo track all of these resources.

Antwort von Bookeo

Hello, thank you for your great feedback. We are always looking for ways to improve Bookeo, so your feedback will be passed along to our developers.

Cheers
Shannon

Kelly
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

In love with Bookeo

Bewertet am 3.4.2016

THANK YOU BOOKEO!! After over 5 months of searching for a registration system, we finally found...

THANK YOU BOOKEO!! After over 5 months of searching for a registration system, we finally found exactly what we needed with Bookeo.

This system is easy to use for both the end user as well as administrators. The demo is seamless and allows for testing of all features ~ in fact the demo for the end user was so good that I signed up for a paid account before I even saw the admin side or spoke with anyone at Bookeo. It's that good. Once I got into the admin screens to begin setting up my system ~ I knew this was the system I had been searching for.

Bookeo was the only product out there that had everything we were looking for in a registration system: flexibility in class scheduling, ease of use for the student, mobile-responsive, gift cards, multi pass packages, promotions, Mail Chimp integration, Stripe integration, and more - it just does absolutely everything we need! And the setup was so intuitive!! There was no waiting to meet with a "trainer" to begin setup, it's just so easy. All you have to do is know how to read.

One of the BEST things about Bookeo is their customer service. I had many questions in our unique setup, and they answered every one of them within about an hour or less, and they answered them with actual answers that helped me accomplish what I needed to do. They solved everything I threw at them, expect for one minor thing. I cannot say enough good things about them.

Oh! And their pricing is perfectly affordable. No hidden or extra costs, just one monthly fee based on a generous tier of registrations each month.

Our students love it too. They love that it's so quick and easy to register for classes!

And finally, I loved that I didn't have to wait to speak with anyone to get set up and begin using this brilliant product.

Stop looking, get Bookeo.

Antwort von Bookeo

Hi Kelly,

thank you for the awesome review!!
We are so happy that you love Bookeo, all its great features and the Technical Support!

If you have any questions, please don't hesitate to contact us -anytime.

Alice

Ramiro
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Bookeo delivers an amazing product!

Bewertet am 12.10.2016

The Pacific Marine Mammal Center is thrilled with Bookeo's online scheduling and reservation...

The Pacific Marine Mammal Center is thrilled with Bookeo's online scheduling and reservation system! It has been very user friendly on both the administrative and customer ends. We were able to successfully integrate it onto our personal website as well as other social media pages very easily. The customer support has been fantastic as well! We have reached out several times and the Bookeo support team (especially Marcia Murphy) always answer the question fully, with supporting examples, within the hour! Bookeo also offers several features and functionality that allow us to make each of our 10 programs unique. Something that could make Bookeo better would be changes to its aesthetics. Overall, the product is reasonably priced, easy, and multidimensional and we would recommend it to any organization or user!

Vorteile

Ease, Features & Functionality, Customer Support!

Nachteile

Aesthetics. It would be a nice to be able to change the look and feel of Bookeo on our websites to match certain colors and themes.

Antwort von Bookeo

Hi Ramiro,

Thank you so much for taking the time to write this review about Bookeo.

We are currently working on a new UI. In the meantime, you can customize the look and feel of Bookeo with CSS. Our Technical Support Team will send you an email with instructions.

Suzanne

MARK
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

TERRIBLE! TERRIBLE!! TERRIBLE !!!!

Bewertet am 22.10.2017

WHEN YOU START YOUR BUSINESS ONLY

WHEN YOU START YOUR BUSINESS ONLY

Vorteile

NOT EXPENSIVE. BESIDES THAT THERE NO MORE GOOD THINGS TO SAY ABOUT THEM. THE ONLY THING I CAN SAY IS THAT THEY ARE AFFORDABLE.

Nachteile

THERE IS NO WAY TO TALK TO THEM TO SOLVE A PROBLEM, UNLESS YOU WANNA BECOME A CUSTOMER, THEN THEY OFFER A PHONE NUMBER. IF YOU ASK THEM FOR A HELP EVEN WHEN YOU ALREADY TRY EVERYTHING ON THEIR HELP PAGE, THEY STILL KEEP TELLING YOU TO GO TO THEIR HELPING PAGE OR WATCH THE TUTORIAL. AND IN THE MEAN TIME YOUR CUSTOMERS ARE GOING AWAY.....

Antwort von Bookeo

Hi,

I reviewed the email threads sent to our Technical Support Team and I can see that we did provide answers after a few minutes after we received your emails.

It appears that you were having an issue with PayPal, not with Bookeo. As our Technical Support staff members explained to you, Bookeo is integrated with PayPal and the integration works well for all our customers. However, we cannot provide support for PayPal, this is why our staff members asked you to please contact PayPal support.

Upon checking with PayPal on our end, they confirmed that the agent that spoke with you gave out the incorrect information regarding PayPal Standard. I believe you should have now received a call from PayPal to example how Standard really works. I trust that the issue has now been resolved.

Regards
Alice

Charley
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Fantastic software and customer service, highly recommend

Bewertet am 8.1.2020

Easy set up that has helped streamline our bookings processes from start to finish.

Easy set up that has helped streamline our bookings processes from start to finish.

Vorteile

Ability for so many options for classes/courses
Customer details stored in one place, easily email attendees from a course
Additional features constantly being rolled out
Amazing customer service

Nachteile

took a while to set up but ALL bookings software take a while if you want to fully customise everything.

Antwort von Bookeo

Hi Charley, we are so glad to hear that Bookeo has helped streamline your booking processes!

Thank you for taking the time to leave such an amazing review. If there's ever anything we can help with, please don't hesitate to reach out!

Shannon

Sean McCoy
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Bookeo for Customer

Bewertet am 7.1.2019

Vorteile

The administrative side of bookeo is great! Very easy to navigate for our side. Everything is on a thin list, and it's easy to search for things.

Nachteile

The customer side of bookeo is a little less clear. Customers will often select the wrong date.

Antwort von Bookeo

Sean, Thank you so much for the detailed review! We love hearing this kind of feedback from our clients, and appreciate you taking the time to lay out your experience.

There are a few settings that you can change in your account to solve the issue you reported. I will ask one of our technicians to send you an email about this.

Never hesitate to reach out with any questions or suggestions!

Thanks again,
Shannon

Jenny
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great helpful staff

Bewertet am 15.10.2020

Great couldn't wish for better

Great couldn't wish for better

Vorteile

Easy to use and if there's anything I can't undertsnd I can get prompt and efficient help from Bookeo

Nachteile

Sometimes it's a bit complicated but in view of how much there is to set there is nothing that can be done to solve this

Antwort von Bookeo

Thank you for posting this amazing review, Jenny! We are happy to hear that you've found Bookeo easy to use and that you like the low monthly subscription fee.
Please do not hesitate to reach out if you need help, we are always available.

Thanks again
Shannon

Tim
Gesamtbewertung
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Tim review

Bewertet am 29.9.2020

The best part about the service is the customer support, being able to email and getting back a...

The best part about the service is the customer support, being able to email and getting back a response very quickly Without us having to schedule an appointment just to talk to somebody, has been the most positive thing for us. every time we email we have a response within 10 to 20 minutes.

Vorteile

Tech-support and ease of scheduling ................

Nachteile

So far so good, not to much to complain about

Antwort von Bookeo

Thank you for posting this amazing review, Tim! We are happy to hear that you've found Bookeo easy to use and that you love working with our amazing Support Team. Thank you again, and never hesitate to reach out!

Shannon

Sherry
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Soooo glad I switched!

Bewertet am 14.7.2021

Vorteile

Its reasonable priced and they are VERY on top of customer service. Dont be detered by their email based service. I have needed their help many many times and they always get back to me right away.
Sherry
Escape this boise

Nachteile

Honestly, so far nothing and Ive been using it for a year.

Antwort von Bookeo

Hi Sherry,

Thank you for your review and for choosing Bookeo. It's great to read that you are happy with our low, fixed monthly fee and that you appreciate not being charged commissions or consumer fees.

Please do not hesitate to contact us if you need any assistance.

Thanks again
Shannon

Émilie
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Review on Bookeo

Bewertet am 4.10.2018

Vorteile

Overall easy to use.
Custumer's service really fast to respond and every time resolved the problem with courtesy. That's principally why I write the review today.

Nachteile

A lot of functionality but that's ok. It would be nice if it was offered in french.

Antwort von Bookeo

Émilie, thank you for the great review! Please note that Bookeo is fully translated into French and we also have French speaking customer support agents.

Never hesitate to reach out with any questions or suggestions!

Thanks again,
Shannon

Theodore
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Bookeo is BookSmart

Bewertet am 4.6.2019

Overall, the experience that I had, I can say that I liked very much the ability to customize the...

Overall, the experience that I had, I can say that I liked very much the ability to customize the way your screen looks. It gives you a lot of options. You can choose how you want to have the customer see when he logs on. They also let you make use of the common day technology, such as sending text alerts and also email, etc.

Vorteile

Bookeo Software makes a suite of programs used for the purpose of managing and organizing reservations online with idea of eCommerce. The programs are Bookeo: Appointments, Classes and Courses and Activities. All these programs are easy to install and for the most part easy to use.

Nachteile

The only thing that I can say is the sometimes it can be a little cumbersome in finding things. There seems to be a screen calculated spacing limit of items on the screen. What it does is put things that are outside that limit on another screen. which will appear on another tab. Now it keeps good organization of this. If you have a lot of activity going on, you may end up with a few tabs to go through to find what you need.

Antwort von Bookeo

Theodore, thanks for the detailed review! We're always very excited to hear client feedback and appreciate you taking the time to leave yours.

If there's ever anything we can help with, please don't hesitate to reach out! We're always available.

Thanks again,
Shannon

Michael
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Bookeo - A seriously amazing business appointment application!

Bewertet am 10.3.2016

I don't usually get excited or spend the time to write reviews of products. Generally software and...

I don't usually get excited or spend the time to write reviews of products. Generally software and or IT doesn't excite me however Bookeo is one exception.

I spent months researching appointment software for my clinic but most products were hard to use on the back end (not intuitive) and or confusing to clients on the front end. Secondly, most other appointment apps are not seamless and its obvious to the end user that the appointment app is on another website.

And then I found the Bookeo application.....its amazing, it looks like its part of your website, its easy to integrate if you have just basic web building skills and the back up/support service is incredible. The back end is intuitive and easy to understand and the marketing and social media promotions functions are terrific. I'm still finding other incredible functions within its management console many months later.

I could go on and on but I wont bore you...but if you need an appointment app then Bookeo is your solution. You wont be disappointed.

Antwort von Bookeo

Hi Michael,

Thank you for this great review! We are glad that you like Bookeo's seamless website integration and all the features that Bookeo offers.

Our awesome Support Team is always happy to help you out, so please do not hesitate to contact us if you have any questions!

Alice

Dan
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  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
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easy to use-perfect for small business

Bewertet am 20.4.2018

A well thought out system that clearly has had a lot of industry knowledge put into it. Simple t...

A well thought out system that clearly has had a lot of industry knowledge put into it. Simple t use and one of the most cost effective options I have seen.

Vorteile

simple back end with enough options to fully customize your online booking system. A easy to use client management system that also allows you to manage your staffing.

Nachteile

unfortunately bookeo is unable to directly link to a online waiver service-this is the only part of the system I wasn't happy with

Claire
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  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
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  • Weiterempfehlungsquote 7.0 /10

Simplifies a Complicated Process

Bewertet am 5.9.2019

We are so grateful that Bookeo allows our clients to easily view studio space availability at a...

We are so grateful that Bookeo allows our clients to easily view studio space availability at a glace, make reservations , and pay for the those reservations with a credit card, which they were not able to do previously.

Vorteile

Bookeo helps me keep track of all our studio reservations. With Bookeo, our clients now have the ability to reserve the studio space, and they can also pay for those reservations all in one place.

Nachteile

With so many features and options, it took me and our staff a little longer than usual to get accustomed to the interface.

Antwort von Bookeo

Claire, thank you for the detailed review! It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available.

Cheers
Shannon

Orsi
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The most complex booking system that exists

Bewertet am 25.7.2018

A great booking system for a decent price.

A great booking system for a decent price.

Vorteile

Prove me wrong, but I haven't found a booking system that has more features than Bookeo. Their customer support is wonderful which helps when you try to set up your account at first, as it can be quite hard.

Nachteile

The design is not their best quality, it's a bit too plain but as you can upload your own CSS it's manageable.

Antwort von Bookeo

Thanks for the review, Orsi! We're always very excited to hear client feedback and appreciate you taking the time to leave yours. Bookeo is a flexible and feature-rich product, and we strive to keep it simple to set up and use. If there's ever anything we can help with, please don't hesitate to reach out!
Cheers
Shannon

Kevin
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Hands down, the best.

Bewertet am 28.6.2012

If you need on line booking software, look no further.

If you need on line booking software, look no further.

Vorteile

I spent several hours looking at online booking software. I even signed up for three other services before I went with Bookeo. So I think I am well
qualified to say that Bookeo leaves the competition in the dust. They have more features and more customizations options than any of the others and they still manage to have competitive rates. They have answered every email I sent them and one time when I had a glitch with google chrome, they found a solution in less than 24 hours for me. The software is perfectly integrated into my website. I couldn't be happier.

Nachteile

I'm having trouble thinking of any. I wish there were a few more customization options, but I'm certain that what I want would require writing the software myself.

kejuiana
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  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
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very good sheduling system

Bewertet am 17.8.2017

Vorteile

easy to navigate. easy to implement. sends automatic appointment notifications and reminders. help desk is very responsive

Nachteile

could use more features like ability to set up group meetings
setting up cancellation policy is confusing

Roger
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Implementing a booking system

Bewertet am 25.8.2012

Just what we wanted. I would recommend it to anybody.

Just what we wanted. I would recommend it to anybody.

Vorteile

It did everything we needed and more. We can schedule and book classes, rearrange dates, and teachers. It is very flexible, and even flags errors when I try to put 2 classes in one room, or one instructors teaching two classes at once.

Nachteile

It took a fair bit of learning. There are a few quirks in it (that the customers do not see). For example when you set up a course you can specify the instructor and location, but when it is all set up, you have to go back and specify the instructor and location again.