eWorkOrders CMMS

4,9 (106)
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Computergestütztes System für das Wartungsmanagement (CMMS)

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4,9 /5
(106)
Preis-Leistungs-Verhältnis
4,9/5
Funktionen
4,8/5
Bedienkomfort
4,9/5
Kundenbetreuung
5,0/5

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106 Bewertungen

Trey
Trey
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great CMMS Solution

Bewertet am 14.2.2020

Vorteile

As a cloud based solution there is no physical overhead and it is accessible anywhere and is platform agnostic.

Nachteile

Setup and configuration is difficult until you become intimately familiar with the product. However the support team at e-WorkOrders is a pleasure to work with and will walk you through any issues.

Antwort von Information Professionals

Thank you for the great review! Using the enterprise version with many sites and multiple groups at some of your sites, definitely increases the complexity of the setup. We're glad that you found the support team easy to work with and that you are so happy with eWorkOrders!

Phillip
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great option with great support

Bewertet am 6.3.2023

There are a lot of CMMS systems out there that are very costly. We needed something that we could...

There are a lot of CMMS systems out there that are very costly. We needed something that we could customize for the many aspects of our company and make fit our culture. We operate water/sewer and power facilities and our staff wears many hats. One minute we're blue collar the next white. Crossing over from tools to records keeping is paramount for us. eWorkOrders was/is a great fit.

Vorteile

I can not say there was one thing in eWorkOrders that I would point to and say that's why I would recommend it. I would say the flexibility offered was really what our small utility was looking for. Not to downplay the size as I think this would work on any level. Easy? That depends on the person setting things up and their ability to work with eWorkOrders staff. Open minded and flexible. There is always a learning curve but our staff has picked it up quickly.

Nachteile

The flexibility can sometimes be a double edge sword. If your users find things can be manipulated they will request you cater to them in that aspect. This I find to be a management issue and not really a con but something that could be for some. Missing the true ability to use remotely off line. That's the biggest complaint I find but our staff are great at thinking outside the box and we may not necessarily be using the product as it was intended. Again not a con for us but could be for some.

In Betracht gezogene Alternativen

Trimble Cityworks und Fiix

Gründe für den Wechsel zu eWorkOrders CMMS

Pricing and flexibility. A lot of companies have extremely high cost with long term SaaS contracts. Being a municipal utility with yearly budget constraints leaves us with limitations. The flexibility in the customization of the product was a huge factor as some software companies are fleet management, utility management, or building maintenance. We needed something we could mold all into one affordable package and our selection committee chose eWorkOrders. At this time i appears we made a good choice!
Chris
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

EWorkOrders. Rocks. Period..

Bewertet am 16.5.2011

To reiterate.. ABOVE ALL: INFORMATION PROFESSIONALS' CUSTOMER SERVICE/TECHNICAL SUPPORT HAS MADE...

To reiterate.. ABOVE ALL: INFORMATION PROFESSIONALS' CUSTOMER SERVICE/TECHNICAL SUPPORT HAS MADE THIS THE ABSOLUTE A#1 BEST SOFTWARE VENDOR RELATIONSHIP I'VE EVER HAD - BAR NONE.. We started off using EWorkOrders for one department and have been steadily configuring functions for use by various groups. In 3 short months it has become the center piece that our business model now functions through. And we're still expanding with it.. If your company is in need of a fantastic software package, with impeccable support, I ABSOLUTELY RECOMMEND EWORKORDERS. UNEQUIVOCALLY.. BRAVO GUYS!

Vorteile

Where do I begin?? I'll try to be brief.. EWorkOrders is a powerhouse of full featured functionality, to say the least. There is a robust amount of config options that are all extremely flexible - give or take a few minor caveats.. That being said, implementation/customization does not require a degree in rocket science. AND ABOVE ALL: THEIR CUSTOMER/TECHNICAL SUPPORT HAS MADE THIS THE ABSOLUTE A#1 BEST SOFTWARE VENDOR RELATIONSHIP I'VE EVER HAD - BAR NONE..

Nachteile

Just to be fair: Although the guys at EWorkOrders are very available and more than willing to explain everything and anything that one would have questions about, a more in-depth Help section is most definitely needed.

Devree
Gesamtbewertung
  • Branche: Landwirtschaft
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

KB Custom / Ework Orders

Bewertet am 21.3.2022

I really enjoyed E work Orders and like that they are on top of everything and fast service. They...

I really enjoyed E work Orders and like that they are on top of everything and fast service. They make you feel #1 and if there is a problem, they will go out of the way to fix it or customize the layouts to help. I like that they can help you during implementation and during that first 6 months of using the new Ework software they do not charge of have hidden fees when you need help.

Vorteile

I like that it is customizable for you and the company needs. You can ask any customize and Ework will accommodate. Very fast service and even after hours and weekends.

Nachteile

Not very much not to like its really good. If I had to suggest I would say for CMMS tracking Meters for Semi Trucks may need a little touch up but also depends on the company that is using the meters. For inventory view definitely warranty tracking needs to be an option Shelf Warranty vs In use Warranty

In Betracht gezogene Alternativen

Fishbowl und Fiix

Warum eWorkOrders CMMS gewählt wurde

Company outgrew the software and they were not customizable to our needs.

Gründe für den Wechsel zu eWorkOrders CMMS

Custom layout to the company needs. Pricing. Options available for future expansions

Antwort von Information Professionals

Hi Devree,
Thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear that you have had such great success with our user-friendly CMMS. We take your feedback very seriously and would love to hear how we can improve! Please feel free to reach out to your account executive or our technical support team and let them know what you think. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.

Aaron
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best product available for the money

Bewertet am 10.3.2021

The implementation of this system has allowed us to document the work we perform on our plant...

The implementation of this system has allowed us to document the work we perform on our plant equipment both for maintenance and for safety records. We now can historically track all parts used and time spent on assets. We also have detailed records of the company assets as well.

The inventory portion allows us to order and track inventory as well as accurately cost what we use and check vendor pricing.

Vorteile

Creating and monitoring work orders is very intuitive and valuable. The ability to verify what work was done and what parts were used is priceless. The inventory and purchase orders are intuitive and a must as well. Being able to track on hand inventory and how it flows is extremely valuable.

Nachteile

The system does need the ability to have the purchase order receiving accurately account for what is received when incomplete shipments are received and entered. There is no partial item count (ex. Received 2 of 3) on the purchase order record if there is a partial receipt. Yet...

In Betracht gezogene Alternativen

UpKeep

Gründe für den Wechsel zu eWorkOrders CMMS

We Choose eWorkOrders due to its superior ability to record the purchase and tracking of inventory. Also, the work order information was much more detailed and easy to use than anything out on the market. The tech support is amazing as well! They ALWAYS respond to any issue or suggestion that we have in a timely and professional manner.

Antwort von Information Professionals

Thank you for providing this review. Please contact your account rep or technical support to get help with your inventory question. eWorkOrders is definitely able to receive partial shipments of an inventory order!

Jeff
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A Chevy Corvette in a Ford Focus package

Bewertet am 23.2.2021

Positive to outstanding.

Positive to outstanding.

Vorteile

This software has an ease of use and covers so much of what's needed. We run our business on it and it has performed flawlessly. It has so much "bang " for the buck. This software performs with or better than any other CMMS software on the market. The initial set-up and implementation was super fast and all questions arising from it being new to my team were answered within minutes of reaching out to customer support. If price was no object, we would still use eWorkorders. I have customized it with no issue and train new people all the time. Fantastic Software and Customer service!!!

Nachteile

Cons are few. I would add a picture and document function into the original package and charge for space beyond a certain limit. Add a color option for text in the work order so you can highlight or bold things you want to stand out. Add a lock function to the notes. This would prohibit anyone changing a note and date for nefarious reason (CYA). That's about it.

Tyler
Gesamtbewertung
  • Branche: Industrieautomation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent CMMS software in eWorkOrders

Bewertet am 8.12.2022

Vorteile

One thing that I like the about this software is that it is user friendly and easy to use. Another thing that I really like is that the customer service is outstanding. Any questions we may have, they have all the answers and solutions. Very easy to work with!

Nachteile

We currently don't have the need to use all of the features that eWorkOrders has to offer, but with what we do use, there hasn't been much to dislike.

In Betracht gezogene Alternativen

Hippo CMMS, eMaint CMMS und UpKeep

Gründe für den Wechsel zu eWorkOrders CMMS

We went with eWorkOrders over other products because the implementation suited us best, it was the most user friendly, and the best price point for us.
Chris
Gesamtbewertung
  • Branche: Biotechnologie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Most Cost Effective and Easy to use CMMS on the Market

Bewertet am 19.11.2020

Very user friendly and intuitive. Very easy to self administrate. Their implementation team and...

Very user friendly and intuitive. Very easy to self administrate. Their implementation team and technical support are very helpful. No hidden costs!

Vorteile

Ability to create multiple workflows and GMP features.
Extensive self administration capabilities.
No Hidden costs!

Nachteile

Can't say anything negative!
If I had to pick one thing, it would be the fact that I can't replace their logo with my companies. We have to have both on the working pages.

In Betracht gezogene Alternativen

UpKeep

Gründe für den Wechsel zu eWorkOrders CMMS

Features that help us meet FDA/GMP workflow requirements. Cost effectiveness. Their team is very professional and extremely knowledgeable.
Tony
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great CMMS!

Bewertet am 23.6.2020

Very professional and helpful support. Easy implementation. Easy to learn.

Very professional and helpful support. Easy implementation. Easy to learn.

Vorteile

Ease of training and use. Customizable. Price point.

Nachteile

Nothing to dislike. This system offers everything we need and more.

In Betracht gezogene Alternativen

Maintenance Connection

Gründe für den Wechsel zu eWorkOrders CMMS

Equal features at lower cost. Excellent support.
Cindy
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

eWorkOrders - great product

Bewertet am 11.7.2019

We use eWorkOrders to generate bi-yearly work orders for maintenance on equipment, then other work...

We use eWorkOrders to generate bi-yearly work orders for maintenance on equipment, then other work orders can be generated from those if an issue is found. It makes the scheduling of PM's and failure work orders easier.

Vorteile

The customer support is outstanding. "How to" videos are included in the software which make it easier to get started using.

Nachteile

Understanding how different parts work together took a little time to learn, but after being in the system it comes easier.

Bob
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

CMMS - A Major Decision

Bewertet am 2.1.2024

Great to work with during our fact-finding process to determine what system to use. The eWorkOrders...

Great to work with during our fact-finding process to determine what system to use. The eWorkOrders team has also being very available when there are questions on how to setup something - e.g. adding new equipment in a new satellite facility.

Vorteile

1. I was familiar with the system at another facility that I consulted with.
2. Ease of Use: setup is easy as well as general maintenance of the system.
3. Features: many that most high cost have (and don't)
4. New features/enhancements being added monthly.
5. Our IT department was satisfied with the connection to our facility.

Nachteile

1. I can't think of any other than allowing more customization of welcome screen.

William
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Product Review

Bewertet am 13.2.2023

Vorteile

I like the ease of use and ability to add photos

Nachteile

I wish that the thumbnails of pictures were easier to open and larger

Jan
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

e Work Orders

Bewertet am 7.3.2023

our maintenance crew work off of e work orders and can plan their day accordingly

our maintenance crew work off of e work orders and can plan their day accordingly

Vorteile

this software is pretty user friendly. when i need help, it is always available.

Nachteile

so far nothing, my employees use it every day and enjoy how easy it is to use.

Starr
Gesamtbewertung
  • Branche: Biotechnologie
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Essential Business Improvement

Bewertet am 19.3.2020

Celgene has been a customer of eWorkOrders CMMS solution for over 15 years. Our industry which...

Celgene has been a customer of eWorkOrders CMMS solution for over 15 years. Our industry which develops and commercializes medicines for cancer and inflammatory disorders has very strict guidelines and regulations to follow. So the vendors that we engage with have got to be at the top of their field.

Our teams are spread out throughout many locations around the world and they give eWorkOrders the highest possible rating for the easy to use, support team and their high quality CMMS software solution.

Implementation throughout our many locations has been seamless. Employees love it. With the eWorkOrders Enterprise Asset Management (EAM), we can effectively manage and schedule preventive maintenance and resources without any disruption to our business operations and prolong the lifecycle of our assets. Top managers love the fact through reports and dashboards, they get real-time information on our maintenance operations. We recently began integrating our inventory application with Grainger so that we can easily manage inventory levels, costs and more through our existing system. It is a real plus that eWorkOrders is a system that grows with any size organization.

Vorteile

Easy to use by technical and non-technical personnel.
Ease of configuration, personalization and customization.
Straight-forward, trouble free, fast inexpensive Implementations (ie $1,500 completed in 1 week).
Meets our PM and Demand Work Order needs right of Out of the Box, without the need for “add ons or consulting”
Meets the diverse needs of the various department types above, not just Facilities.
Immediate service from the on-call developer team for custom requests, tech support or general assistance.
Less expensive than other CMMS
Maintenance teams have access to historical data, manuals and other pertinent data from their phones and iPads.
Unlimited number of requestors and users accounts
Requestors do not need accounts.
Web-based, making it easily be accessible from all devices on or offsite.
Instant notifications to in-house staff and outside service providers.
Advance Preventive Maintenance reminders to in-house staff and outside service providers.
Several hundred standard reports, KPIs, metrics, analytics and dashboards. All customizable upon request.
No coding Required to personalize or customize.
How-to-Videos embedded into each module’s help section.
Streamlined modules, allows for the rapid retrieval of information, to quickly accommodate and respond to customer requests.
Single sign on available for staff who need to log in to their user account.
Predictive maintenance technologies, such as meters.

Nachteile

System Not offered in foreign languages (although you can create the Work Order request page in any language)
Mobile version is not available while offline (no internet/wifi/mobil access)

Cynthia
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

E Works Order for Healhtcare gets and A+

Bewertet am 17.3.2022

E Work Orders has enabled us to become a data driven department. Our prior CMMS software could...

E Work Orders has enabled us to become a data driven department. Our prior CMMS software could only tell us how many work requests/PMs we did. E Work Orders opens up a whole new world of reports pulling data from as many or as few fields as needed. The speedometers and graphs on the Dashboard are great for a quick look. Josh in Technical Support has been absolutely awesome! I email him and he responds so quickly, he's always so helpful, giving me step-by-step instructions and is so patient with all of my questions! This software has transformed how we manage our work orders and preventive maintenance.

Vorteile

From the administrative side to the technicians to the people submitting work orders is so user friendly!

Nachteile

Honestly, anything that I have asked if E Work Orders if it can do, they have been able to accommodate. I've been very impressed.

Antwort von Information Professionals

Hi Cynthia, thank you for taking the time to leave a review about your experience with our CMMS. We are happy to hear you have had such great success with our work order management, reporting and dashboard features. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.

Tom
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Why choose eWorkOrders? It's the best one I found!

Bewertet am 29.1.2021

I needed a CMMS system that was simple enough to use for the hourly mechanic and production...

I needed a CMMS system that was simple enough to use for the hourly mechanic and production operator, but it needed to be sophisticated enough for the engineers, production supervisors all the way up to the plant manager. This product met my requirements perfectly.

Vorteile

It is very easy to use. I demoed/tried three major CMMS software systems and hands down this is the best one on the market. I have been using the product since the middle of 2015. The have great customer support. Hundreds of reports to choose from and if you can't find a standard report from their list of reports, they will build a custom report for you.

Nachteile

None. I know that sounds crazy but I cannot find any problems with their product. I use a combination of standard reports, custom reports and lots of data manipulation once I extract the data from the data base (ex. download data in excel format, sort, pivot, graph and finish with PFD reports).

Val
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

eWorkOrder Review

Bewertet am 4.3.2021

Great experience. Everyone at Eworks was great to work with. If I had a question, I always got...

Great experience. Everyone at Eworks was great to work with. If I had a question, I always got assistance right away. Also, they have a help section with videos for just about everything in the software and this really assisted me with some of our setups.

We went from a manual pen and paper system to this, so it was bounds and leaps forward for our company. I loved this software.

Vorteile

This software was almost plug and play. We spent about a month uploading all of our assets and PM procedures into the software and once the checklists and PM's were completed, we were rocking and rolling.

Nachteile

I wish it had an interface to our ERP software. But, our ERP software was quite old. It would have made it more likely that we would have added the purchasing module to our package.

Mike
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to use

Bewertet am 20.3.2019

eWorkOrders is more than we need. I am sure that we will only scratch the surface. Anytime I have...

eWorkOrders is more than we need. I am sure that we will only scratch the surface. Anytime I have had a question or recomendation for change over these 5 years, they have always been accomodating and helpful. Customer service is great and the relationship has always been valued.

Vorteile

Unity of Types. Relationships are unified throughout the user interface and share common threads that join them to assets, people and equipment, making queries intuitive and simple. New areas/employees/assets are easy to create by copying an existing area/employee/asset along with its common attributes, making minimal changes.

Nachteile

The skin. It needs some round edges and a cleaner face. The look is a bit Windows 3.11 -sorry :)

Cobern
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Product and Team!

Bewertet am 4.5.2020

Vorteile

e Work Orders is simple to use, easy to navigate, easy to learn, and has a customer support team that stands behind the product. My staff has not had any issues learning to use the mobile system, and efficiency of work has made substantial increases. e Work Orders takes the hassle out of work orders. The cloud based service saves IT cost, and provides access any time, any where. I would recommend the software to anyone.

Nachteile

I have not found any specific negative aspects of this software.

Jena
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Dependable Customer Service

Bewertet am 3.5.2021

Vorteile

Customer service is timely and dependable. Pricing is competitive and reporting tools can be customized to your preference.

Nachteile

Settings on the back end can be a little difficult to navigate

Juan Carlos
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to use, easy for control and easy data retrieval

Bewertet am 29.6.2020

Excellent

Excellent

Vorteile

Cloud-based application, run in every device, easy and flexible reporting structure. Possibilities to save documentation (procedures, manuals) in the cloud and expansion to other tasks other than maintenance, ex: sanitation.

Nachteile

Some of the reports I could not export in pdf I have to save as pdf. Not a big deal

Eric
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very Intuitive and Snappy Work Order System

Bewertet am 31.3.2021

Vorteile

It's very quick, efficient, and intuitive. The best part for me are reports. Just a phone call and they'll make a custom report for anything I need.

Nachteile

Doesn't really work for fleet vehicle mileage and parts tracking.

Ryan
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

New User

Bewertet am 4.4.2019

Excellent customer service, when I have a question or concern they respond within hours not days....

Excellent customer service, when I have a question or concern they respond within hours not days. That's huge for me. They always care about what we the customer wants. Could not ask for better support.

the product is super. Easy to get around and work with.

Vorteile

It is super easy to learn and use. Very easy to setup as well.

Nachteile

Too many options! Too many options to choose from but that could be a good thing!

holly
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

eWorks saves the day

Bewertet am 18.3.2022

it's been great!

it's been great!

Vorteile

ease of use, ease of making changes, ability to work with support and get questions answered and resolved

Nachteile

none so far.

Antwort von Information Professionals

Hi Holly,

Thank you for taking the time to leave a review about your experience with eWorkOrders. We are very happy to hear that you have had such great success with our CMMS.

Ginny
Gesamtbewertung
  • Branche: Philanthropie
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent product!

Bewertet am 20.7.2015

Vorteile

The product is extremely user friendly, easy online access, and excellent overall results. The vendor always responds to our needs within moments; very accommodating and always carries a high level of professionalism; and great technical support. We have 320 employees who have access/user ability to the software, we have not had any problems with the software or user complaints.

Nachteile

We have no complaints. The product is excellent for work order tracking and reporting. All levels are able to use the product with ease. The facility directors seem to be very happy with the work order system.