MicroBiz Cloud POS Erfahrungen

After using many POS solutions for a physical/virtual store hybrid business model (including WooCommerce POS, Shopify, and more) I was always frustrated with the discrepancies in inventory from one system to the other. Now, with microbiz, I never have to worry. Moneris and others have solutions too, but they are always throwing errors and out of date with the fast pace that WooCommerce iterates... but not MicroBiz. Highly recommend we keep supporting this product.

When we learned that Quickbooks Multi-store POS (which we had been using for 17 years in our three stores) was being phased out, we set out to do an exhaustive search for a replacement. We took several "test drives" and demos from the usual suspects, but were not satisfied. The search continued until we came across MicroBiz and made contact on a Sunday afternoon. We were pleasantly surprised when we received an immediate response and from there continued to be impressed with both the product and the level of support made available. There was a lot of work to clean up our inventory file before it could be imported to MicroBiz and they held my hand through it all. I had so many questions and concerns about making a clean conversion without losing even a day of sales and the MicroBiz team patiently answered each one. They worked within our time schedule and provided training until we were ready. We closed early one afternoon, completed the conversion overnight and opened up the next morning in all three stores ready to go.

We have been using Micorbiz for over 25 years. It is not really made to cater to a hardware stores but we managed to make it work. Unfortunately, we will be changing soon. We need a POS system that can do more.

The staff at Microbiz are always very attentive and available to help. Even if the software were mediocre the A+ support and Pricing make it the best choice I've found...since it is great software it's a WIN, WIN!

Timely excellent support that exceeded our expectations. Glad we chose MicroBiz.

When I updated to Version 16, I had issues with purchases not being recorded on the end of day report. I emailed MicroBiz on a Sunday and got a response within 45 minutes explaining with pictures of what setting to change. Now that is what I call service.

Not perfect, but the price, support and ease of use overrides any small imperfections

Been using this for a while now months. Working great. I like how MicroBiz adds new features A couple months ago they added the ability to use filters to create marketing lists for email campaigns. The new QuickBooks integration is very cool. We can now just press a button and send all our daily financial info to Quickbooks. This saves a bunch of time and hassle

GREAT TEAM SUPPORT !

I bought into this POS because there was an option to link to online store, but now they have disabled the feature and dont know when it will be available again.

It took me a long time to find these guys - but it was worth it. I have a store and a ecommerce site. I was using another cloud POS software that used a third party connector to integrate with my Magento site. But, it just did not work so my inventory levels were off.

MicroBiz solved this. It adjusts inventory for sales whether they occurred online or in the store. Even better, I only have to make a product once and its synched to the other platform (however microbiz does not sych photos yet - I am told that its coming in early 2015 - hence the 4 stars for ease of use).

Overall, Microbiz is very well designed and does everything that I need. I must have looked at 15 systems - and MicroBiz has a bunch more features than small shop systems like Shopkeep yet does not have the cmplexity or cost of folks like Netsuite. Support is great and pricing is very reasonable.

Pros
-Easy to use (employees pick up the POS functions almost w/o training)
-Works great for repairs (you can check in customer items and add service items to the repair order)
-Great support - I asked a lot of questions on the back end features when I started, but the support team was patient and knowledgable
-Automated close out processs - easy process to close out register
-Do not charge for back room users - only charged by register - nice!
-Love the cloud! - awsome to work at home and not be chained to the store

Cons
-No internal loyalty program
-Purchasing features a little confusing until you get the hang if it
-Needs a "copy product' feature

Overall: Really like it. Looks at several systems and this was the best mix of features and simplicity

I run a scuba/swim store. I have been really happy with MicroBiz, although it does have a couple things missing. It is really well designed - and has lots of features that save me time running thh store vs our old POS software. The support has also been excellent! Whenever I have a question or issue they are all over it and solve the issue right away- even if it requires a developer. The POS has been really easy for all our employees to use.

I do wish that had an employee time clock as well as a loyalty program. We use another app for time clock and are still working on defining what we need for loyalty. MicroBiz says they are working on an integration to loyalty - but its not available yet.

I literally spent weeks researching systems and playing with as many systems that I could find. I must have looked at 20. A lot were way to basic to run a retail business and others were quirky. Microbiz works best for me. Some other systems such as vend and lightspeed came close but both did not handle the backend as well as Microbiz. Microbiz feels a but like a old school systems yet has all the advantages of cloud software.

I really liked the some of the purchasing and receiving features. The documentation is pretty sparse but Microbiz assures mt that the self help material will be expanded.

I have been using Microbiz for about a month and I like it. We had a few issues getting the receipts to print properly, and there were a few glitches with the payment gateway - but support was helpful and its all working well now.

They app has more features than other POS systems that we evaluated. Its design is well thought out and there are a number of things that makes our jobs easier.

I highly recommend

I must have looked at 20 cloud systems before I went with MicroBiz. I found MicroBiz was easier to use than other systems. After signing up, the support team was awesome in helping us go live. They helped import our data and answered each of our questions during the set-up process. MicroBiz Cloud has all the features we need but is not overly complex or overwhelming. Great system!

I looked at a bunch of cloud software before finding MicroBiz. Much better designed than the other cloud POS software I tried out. Not too complicated, but way more features than the other cloud POS. The ability to run a repairs department sold us ( as we repair clocks)

My only issue was that there lack of a time clock for empployees. Would have been nice to have a way for employees to track hours worked.