EZOfficeInventory Erfahrungen
Gesamtbewertung
Filtern nach
Untern. Größe
1526 Bewertungen
- Branche: Hochschulbildung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Great software for assett management
Bewertet am 3.3.2021
If you have a large inventory of items and aren't yet using an asset management program, I would...
If you have a large inventory of items and aren't yet using an asset management program, I would highly recommend EZOfficeInventory. You will be surprised at how much easier it is to find things and keep track of information about each item.
Vorteile
The program does most everything I think an inventory/asset program should. The web-based access makes it very convenient to use. Assets can be entered in the system and checked out by users, reserved for future use, and checked in. The program allows items to be categorized and grouped for ease of searching, so even with a large inventory the program is very useable. For each item an owner can be assigned, its location can be entered, and documents and repair information can be uploaded. This is by no means a comprehensive list of features, though. I found the email alerts for returning checked out items when they are due to be very helpful.
Nachteile
I found the program was a bit difficult to use at first. For example, it took me a while to find how I could get a list of the items I had checked out, but once I had used the program more it is actually very easy to find things. I have noticed that sometimes the statistics on the main dashboard seem off; for example, it might say I have 0 assets checked out, when I actually have several checked out. Other than that, I haven't encountered any major software issues.
Antwort von EZO
Hi Blake, thank you for that amazing review. We are continuously working to improve ourselves and make the software easier to use. We have designated solution consultants available to help you with the onboarding process. There are multiple widgets available on our customizable dashboard that you can change based on your needs. For examples the Assets Checked Out widget shows the total number of assets check out during the selected period and not how many total assets are checked out. If you need more clarity on our widgets and their functionality you can reach out to us at support@ezofficeinventory.com. We'd love to help you out and make your experience even better
- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
My Take on EZOfficeInventory for Colleges
Bewertet am 21.5.2020
I was the staff member who implemented and set up this system for our college and I work on the...
I was the staff member who implemented and set up this system for our college and I work on the team that uses this software everyday. We have about 200 assets in our system and over 5000 users. We use this system to manage reservations and loans of tech hardware such as speaker systems and cameras. Overall the system has worked well for our needs but I can tell that is is not optimized for this use case. We love the customer support and the flexibility of this software.
Vorteile
For our use case the most valuable feature is definitely the ability to pull user information from our existing LDAP system so we never have to worry about creating user profiles or authentication. We also love the "carts" module which saves us time when checking out multiple assets to the same student/staff member.
Nachteile
It is frustrating that carts is not set up as part of the core of the software and is instead an add-on. This means certain features like sending alerts based on cart actions or seeing cart reservations along side single item reservations. I feel this is likely due to the fact that this system is designed for companies to manage their assets among staff, but we are implementing it as a service/customer lending system sort of like a library for tech hardware.
In Betracht gezogene Alternativen
CheqroomWarum EZOfficeInventory gewählt wurde
our old software was incredibly slow and they went out of business.Gründe für den Wechsel zu EZOfficeInventory
Best value for the money compared to other products considered.- Branche: Bürgerliche & soziale Einrichtungen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 5.0 /10
As a new user who has never used similar software, I have many criticisms
Bewertet am 15.7.2020
Vorteile
It is very helpful to be able to look up an asset by serial number, asset id, comments, etc.
Nachteile
I find it difficult to process multiple assets at once. For example, when printing tags if the batch is not easily filtered it is difficult to get everything on one download. If I want to print various tags that have nothing in common to filter by then I will have to print each one individually. It has created a situation where a missed asset number will just be abandoned and left in the retired state indefinitely. The function of check in and out has also been abandoned by my company due to the limits on members that can be added as well as the difficulty of keeping up with who should be added or deleted. It has made more sense to note in the comments who has checked out an asset because its far easier to implement and manage. Another note, we have assets that are IT related and non-IT related. It would be very helpful to be able to separate these into groups that may be associated with the admin account related to each department.
Antwort von EZO
Hello Ashlee. Thank you for taking out the time to provide us detailed feedback. You can easily divide your IT and non IT assets on the basis of different groups and locations - the custom roles feature allows you to limit users to only their assigned groups which will in turn restrict non IT members from viewing your IT assets. There are multiple ways to pick assets from different pages but we would like to know more details as to how you are currently using it. We are currently evaluating checkouts against multiple people and we'd love to get your insights on it. We would like you to drop us an email at support@ezofficeinventory.com and your assigned solutions consultant will set up a call with you to configure your account in a way that you don't have to face these troubles again.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Useful for inventory management
Bewertet am 12.6.2024
Highly recommend for big labs and companies
Highly recommend for big labs and companies
Vorteile
Great for managing and checking the availability of the inventory rather than looking around
Nachteile
The app version needs improvement on user interface.
- Branche: Bildungsmanagement
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Review from EZOffice Inventory
Bewertet am 18.10.2019
my experience with EZOffice is excellent, comfortable and easy, can be used without experience in...
my experience with EZOffice is excellent, comfortable and easy, can be used without experience in software to inventory
Vorteile
I like this software because is easy to administer and bring me reports complete also I can be tracking devices history
Nachteile
What I didn't like is the graphic interface, I think I could improve
Warum EZOfficeInventory gewählt wurde
because this software has more tools and is more intuitiveGründe für den Wechsel zu EZOfficeInventory
cost and benefitsAntwort von EZO
Hello Aldo,
We appreciate your valuable feedback and are extremely glad you liked EZOfficeInventory's reporting feature. Currently, we are in the process of upgrading our UI/UX design that will hopefully enhance your user experience. Stay tuned for updates, and feel free to reach out to us at support@ezofficeinventory.com if you have any queries in the future.
- Branche: Bildungsmanagement
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Exactly what we needed
Bewertet am 30.7.2019
We are coming from a custom inventory solution through FileMaker Pro. It was setup about 15 years...
We are coming from a custom inventory solution through FileMaker Pro. It was setup about 15 years ago and no one knows how to configure it anymore. We looked at several inventory management systems only to be driven off by the cost or lack of features. EZOfficeInventory quoted us with the best price BY FAR, and had just as many features as their competitors. It only took me a week to groom our database and get it uploaded and ready to audit. That was just me working solo while doing my daily tasks.
Vorteile
It's feature rich, and easy to configure. I've had very little difficulty converting our very dated inventory database over to EZOfficeInventory.
Nachteile
It would be really convenient if we were able to upload more than 1000 assets at a time. Other than that, I have no complaints so far.
In Betracht gezogene Alternativen
Asset PandaWarum EZOfficeInventory gewählt wurde
FileMaker wasn't doing what we needed. It was far too complex and confusing for new users.Zuvor genutzte Software
Claris FileMakerGründe für den Wechsel zu EZOfficeInventory
Cost vs features. EZOffice was leaps and bounds ahead of the others in terms of what you get for the price.- Branche: Militär
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Made the switch a breeze
Bewertet am 15.10.2019
The software we were using before the switch was incredibly complicated, and while they advertised...
The software we were using before the switch was incredibly complicated, and while they advertised being able to customize, it was very minimal. The software took too long to do anything, and there was so much back and forth between screens within the software. With EZOffice, I can edit pretty much anything from one single screen, I can do it in bulk also if I need to change a lot of items.
Vorteile
I love that while the user is able to completely customize it, the software itself is incredibly simple to use. The fact that you are allowed to create your own line items and adjust them as needed has been an amazing feature for me. Also, when I went to import our inventory from the software we had been using, I was really anticipating having to go in and adjust anything that didn't match up. But EZOffice was smart enough to realize this would probably be an issue, so when I imported, any field from the previous software that did not match a field in EZOffice was flagged, and I was given the opportunity to choose what I wanted that field to be named.
Nachteile
I have honestly had no bad experiences with EZOffice
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
AWESOME APP!!
Bewertet am 2.9.2024
EZOfficeInventory streamlines asset management smoothly.
EZOfficeInventory streamlines asset management smoothly.
Vorteile
User-friendly interface makes tracking assets easy.
Nachteile
Customization options can be somewhat limi
- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 6.0 /10
EZOfficeInventory Review
Bewertet am 29.8.2024
Vorteile
Easy to use and the layout is easy to understand.
Nachteile
It would be nice if you could upload an image of the item that can be seen next to the name of the item. In case you can only identify what the item looks like when you don't know what it is called.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Good enough
Bewertet am 9.9.2024
Vorteile
Pretty simple to use app and gets the job done
Nachteile
The design is not very good. A little ugly looking.
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great Asset Tracking Tool!
Bewertet am 26.2.2020
EZ Office has definitely improved our ability to track where all our Assets are and keep track of...
EZ Office has definitely improved our ability to track where all our Assets are and keep track of all their history. We were using an Excel spreadsheet, EZ is much better! The customer support is excellent!
Vorteile
The ease of use is great and the learning curve is low. The ability to search and sort for specific assets, the state it is in, where it is, calibration status and ..., is a powerful tool. The ease of editing Services and scheduling services. The App is pretty good too.
Nachteile
We are working on a one stop shop for a Packing List, but have struggled to make one Packing List that also includes the miscellaneous items shipping and returning. When an item is updated for its return date, I get 20 e-mails of all the items instead of just one e-mail that includes all the items on 1 Packing List.
Antwort von EZO
Hi Lucas,
We hope to find you in good health.
We're delighted to hear that your organization switched from manual spreadsheet software to EZOfficeInventory. We're glad that we helped to improve your ability to track assets and maintain an active history.
Thank you for the compliments to our customer support team, who try to respond to every query as promptly as they can.
If you encounter any concerns in the future, feel free to drop us a message at support@ezofficeinventory.com and we would love to assist you.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Robust and simple for retail and ticketing, not so simple navigation.
Bewertet am 1.7.2020
I prefer EZoffice to other inventory tracking applications I've used in the past for its ease of...
I prefer EZoffice to other inventory tracking applications I've used in the past for its ease of use on the web and mobile, but the user interface needs some work.
Vorteile
I like how every service and item can be linked with timeline of events and actions.
Nachteile
Rearranging the preferred information can be tedious. I am not aware of certain features unless I specifically search them out.
In Betracht gezogene Alternativen
ConnectWise ScreenConnect, Dayforce HCM, Spiceworks Cloud Help Desk, Google Workspace und Zendesk SuiteGründe für den Wechsel zu EZOfficeInventory
The support seems to sincerely want to tailor each users experience to their preference. They implement features based on feedback, and are affordable for the services offered.Antwort von EZO
Hi Jacob, Thanks for reaching out to us. What kind of information are you looking to rearrange? It would help us better if you let us know your use case and we can help you out accordingly. We also have the search bar on the top of the page and you can use it for quick search. Further more with every module we have a help section to facilitate our clients in a better way. Feel free to email us at support@ezofficeinventory.com and we will be happy to assist you.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
MAwais Islam
Bewertet am 14.3.2024
I liked the working with EZ they provide great customer & technical support to implement the system...
I liked the working with EZ they provide great customer & technical support to implement the system to your needs
Vorteile
User friendly
Web base interface
Great for generating personalized reports
Nachteile
Some system based field are developer controlled
would like to see more customizability
Antwort von EZO
Muhammad Awais,
Thank you for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you.
We appreciate your partnership and look forward to keep providing you top notch service in the future as well!
- Branche: Bankwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Office Inventory Software I've Seen
Bewertet am 14.11.2019
Exceptional. From sales support at on-boarding, to billing, to retention. I have only had a...
Exceptional. From sales support at on-boarding, to billing, to retention. I have only had a positive experience with EZOfffice.
Vorteile
Easy to use, quick and easy setup, supports serialized and non-serialized inventory, and so much more.
Nachteile
I can not complain about any aspect of this software based on our use of it with our company.
Antwort von EZO
Dear Joe,
It's nice to hear from you, and we are glad that you have no complaints about our product, EZOfficeInventory. We want to express our gratitude by saying thank you. Feel free to reach out to us at support@ezofficeinventory.com if you have any concerns in the future.
- Branche: Erneuerbare Energien & Umwelt
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Qualus LLC
Bewertet am 17.4.2024
Vorteile
I like how user friendly it is. I'm able to easily utilize it's feature both on my computer and on the Mobile App.
Nachteile
I wish that they offered a GPS feature for assets managed with EZO.
In Betracht gezogene Alternativen
ECPGründe für den Wechsel zu EZOfficeInventory
It has many of the features that competitors have at a much more affordable cost.Antwort von EZO
Thank you for sharing your experience with EZOfficeInventory!
We're thrilled to hear that you find our platform user-friendly and accessible both on your computer and the mobile app.
Regarding your suggestion for a GPS feature, we appreciate your feedback. While this specific feature isn't currently available, we're constantly exploring ways to enhance our platform based on user input like yours.
We're glad you chose EZOfficeInventory for its affordability and robust features compared to competitors like ECP. Providing value to our customers is a top priority for us.
If you have any further suggestions or questions, please don't hesitate to reach out. We're here to support you every step of the way.
Best regards,
EZOfficeInventory Team
- Branche: Regierungsbeziehungen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
A great Asset Management Application
Bewertet am 5.4.2023
Overall our experience has been very positive. No software is a perfect solution for every...
Overall our experience has been very positive. No software is a perfect solution for every organization but for our needs, EZO has been a great tool for us to track the equipment assigned to our 600+ employees.
Vorteile
The ability to easily see which employees have been assigned which Assets makes the management of equipment for onboarding/offboarding much simpler. The ability to provision Members via our Azure AD allows for an easy automation. The ease of checking things in and out via the App or the ZenDesk integration has saved us time but also dramatically increased the accuracy of our records.
Nachteile
Checking In Asset Stock from a specific user could be improved. With the ZenDesk Integration and the App, there is no search function within the list of check out records. You must use ctrl+f in the browser to find a specific member or scroll through the list. In my instance, when I create a custom view of the list of Items, the column widths seem to auto adjust and it cuts off some of the columns that I've selected to view. I can readjust them but they always revert back.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
A Flexible Asset Management Solution
Bewertet am 4.3.2020
We have been very pleased with EZOfficeInventory. We used it to replace a number of manual-input...
We have been very pleased with EZOfficeInventory. We used it to replace a number of manual-input spreadsheets and other DIY solutions. This has been an affordable solution that works exceptionally well for our organization and has been a dramatic improvement from the hodge=podge of solutions that we were using previously.
Vorteile
We really enjoy how versatile this product is. We use it to track everything from computers and peripherals in the office to our trucks in the field. It is simple enough to allow for us to use it across a wide range of assets, but also robust enough to allow us to track service and schedule reminders for regular service and registration on our trailers and equipment. It has dramatically increased accountability across the organization and allowed us to ensure better control of our assets.
Nachteile
There are not really very many cons that we have discovered for the software. The only drawback is that some of our less technically savvy employees are a bit intimidated by the UI. However, after the initial hurdles, they seem to pick it up quickly.
- Branche: Konsumgüter
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Couldn't ask for better!
Bewertet am 18.7.2017
Inventory management
Inventory management
Vorteile
tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed.
I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets.
Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!
Nachteile
The only con I can think would be not having images on their search engine and reports. Some times a picture is worth a thousand words.
- Branche: Öffentlichkeitsarbeit und Kommunikation
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I use this for my work, and have had not problems with it at all. Everything is very easy and...
Bewertet am 11.7.2018
Making life a lot easier for organization.
Making life a lot easier for organization.
Vorteile
I think the thing that I like the most about this software is the simplicity. It is not asking too much, while also providing all the services I need. What we as a company use this for mostly is asset reservation, which is anything from chairs to tents that we will need for our various projects. We work in an office of about 100 people, all of which use the software frequently, and by frequently I mean every day. That being said I have never experienced a problem with the site being slow, glitchy, or remotely overloaded. I think that speaks loudly to how well it works because when using other websites, such as that for our car reservations, we get problems with the site crashing and typically causing us to waste our time figuring out the problem that the software created for us (when it is supposed to make our lives easier and less stressful).
Nachteile
This question is a bit tougher because I have not personally ran into any problems with the site, so asking what I like least is a bit tougher to tackle. One thing I will note is the categories that all of the assets are put into are very strict, where a single misspelled word will come up with nothing. I think that allowing the search bar to be a little more lenient and accommodating to small spelling errors, or descriptive words would make life a little easier when one accidentally misspells a word, or cant remember the exact name it might be under.
Antwort von EZO
We appreciate you taking the time to review EZOfficeInventory.
Your feedback regarding the search bar has been forwarded to our product team. If you are in need of any assistance or have further suggestions for us, please contact our support team.
Thanks!
- Branche: Darstellende Künste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Warehouse inventory tracking done smooth
Bewertet am 12.4.2023
Vorteile
We use EZOfficeInventory on a daily basis to monitor assets, equipment/tools, and inventory. Our staff can easily use the QR code scanning feature on their devices to check out inventory, tools, or assets. They love the ability to check out up to 25 items at once which expedites the process. We also can reserve items for future jobs and set those aside so no jobs get disrupted from not having all the products needed to get the job done. We are able to easily move items in EZOfficeInventory from one location to the other when inventory is added or moved.
Nachteile
Possible features which could be improved is streamlining the ability to add multiples of the same item without having to hit edit cart and go to another page.
- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
EZOfficeInventory has been very useful
Bewertet am 5.7.2022
Overall, it has been a very useful tool to keep track of our POs and items in the lab
Overall, it has been a very useful tool to keep track of our POs and items in the lab
Vorteile
The product is easy to set up and is easy to be trained on. I also like the layout and the features included in the package
Nachteile
I do not like that the custom alerts do not work properly. Also when receiving items, I'm unable to cross verify with AIN. There are some rough edges to the product that needs to be sorted out
Antwort von EZO
Hi! We are sorry you are experiencing issues with EZO. Could you email us at support@ezofficeinventory.com with more details? Someone from our customer success team would love to troubleshoot this for you.
- Branche: Staatsverwaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Made my life a whole lot easier!
Bewertet am 24.11.2020
I must say it's good. We had an issue with getting support with our previous software. But not so...
I must say it's good. We had an issue with getting support with our previous software. But not so with EZOffice. I think having accessible support is key for any software that runs a large portion of your company.
Vorteile
Cost saving was a major factor for us (due in part to COVID). We had been paying over 5k per year for our pervious asset management software and we were still missing key features. So when when we found this was a 1/5th of the cost and had needed features like PO management , custom barcode management, among other things it was a no-brainer.
Nachteile
No major issues so far. Having the option to export POs in bulk would be helpful. It would also be nice to see new features added more often.
Antwort von EZO
Hey, Allen. Thank you for elaborating on the cost factor. We completely understand how COVID situation has changed the dynamics of industry all over the world and we have gone out of the way in assisting our clients with their costing concerns. We do take in feature requests and add new features given their usability and requirements from the client side. I will definitely pass on your request to my team and we will update you accordingly.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
EZ Office Ease of use
Bewertet am 18.2.2020
Overall my experience has been great and I appreciate the ease it brings to our needs for managing...
Overall my experience has been great and I appreciate the ease it brings to our needs for managing so many items as we do.
Vorteile
It is very easy to use and is great at categorizing any items we add for EZ management. There are too many features to list and I will just say that the app lives up to its brand name, EZ.
Nachteile
The reports function was a challenge at first and it seems like we can't delete previously created reports which remain under Bookmarked. Slightly annoying but easy to ignore.
Antwort von EZO
Hi Glenn,
We're delighted to hear you didn't have any complaints!
We sincerely appreciate you for taking out time to review us.
We're glad that you found EZOfficeInventory easy to use and felt that our application lives up to its brand name, EZ.
If you encounter any concerns in the future, feel free to drop us a message at support@ezofficeinventory.com and we would love to assist you.
- Branche: Medizinische Geräte
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Great Tool for smaller companies looking to get serious about asset and inventory tracking
Bewertet am 24.6.2020
EZOffice has been a great benefit to our company, in terms of tracking and reliability in our...
EZOffice has been a great benefit to our company, in terms of tracking and reliability in our products
Vorteile
The two most impactful features are (1) the asset tracking and inventory tracking functions, and (2) the work order functions. It allows is to easily track our products across the world, as well as create repairs and services as needed in an easy and functional way
Nachteile
The one thing that I find could be better implemented in the auditting feature, and email notifications. It would be nice to be able to completely customize the types of notifications (within EZOffice) and emails that each member will get.
Antwort von EZO
Hi Lutfi, We highly value your feedback. For alerts and emails you can customize the alerts that you want to send to each member however its the form of notification that they receive so greater customization wasn't really possible with this module. As far as auditing is concerned we allow audits on checked out assets and we are introducing audits for asset stock as well. Do get in touch with one of our support members and they will guide you through it.
- Branche: Rundfunkmedien
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
EZ Office is terrible
Bewertet am 29.1.2017
It's so, so, so bad. You can't see what's checked out until you actually click on it, meaning that...
It's so, so, so bad. You can't see what's checked out until you actually click on it, meaning that when I search for an item, I see a list of thirty of the same item. Probably 25 of them are checked out at any given time. The only way to figure out which one is checked out is to click on each of them individually. Meaning I have to click on a couple dozen items before I can find the one that's checked out. It causes an unnecessary waste of time on a huge scale since every one of us using the system has to do this. And that's just the tip of the iceberg of issues with EZOffice... I can't even begin to imagine the amount of man-hours lost because we're forced to use this stupid system, and I suspect corruption in the purchasing process because someone getting kickbacks is the only logical explanation for the decision to buy this worthless product.
Vorteile
I didn't personally pay for it. But then again my tuition went towards it, so I guess that's not much of a pro.
Nachteile
Everything. It's terrible.
Antwort von EZO
Hi Andrew, we appreciate you taking the time to review EZOfficeInventory.
It is possible to view checked out or available items by applying relevant filters from top right hand side of the page. You can also customize the view to display status of your assets on the listings page.
Please schedule a call with one our product specialist and they will ensure that all your issues are resolved. Thanks!