--- description: Ausführliche Erfahrungsberichte zu Agiloft mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Agiloft mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Agiloft Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Help-Desk-Software](/directory/287/help-desk-ticketing/software) > [Agiloft](/software/103389/agiloft) # Agiloft Canonical: https://www.getapp.de/software/103389/agiloft Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.getapp.de/software/103389/agiloft?page=2) > Agiloft unterstützt sofort einsatzbereite Lösungen für die Kundenbetreuung, den internen Helpdesk, das Vertragsmanagement, den Workflow, BPM, ITL, ITSM, das Änderungsmanagement und mehr. > > Bewertung: **4.8/5** von 38 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 38 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Agiloft - **Region**: Redwood City, USA - **Gegründet**: 1990 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Russisch, Spanisch - **Verfügbare Länder**: Belgien, Dänemark, Finnland, Irland, Island, Kanada, Luxemburg, Niederlande, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Vorlagen - Audit Trail - Aufgabenmanagement - Automatisiertes Routing - Berichterstattung / Analyse - Berichterstattung und Statistik - Beschaffungsmanagement - Chat / Messaging - Compliance Management - Compliance-Verfolgung - Dashboard - Daten-Import / -Export ## Integrationen (15 insgesamt) - Docusign - Dynamics 365 Business Central - Google Docs - Google Maps - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Word - Okta - OneLogin - QuickBooks Online Advanced - Salesforce Sales Cloud - Xero ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software) ## Ähnliche Kategorien - [Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software) - [ITSM Tools](https://www.getapp.de/directory/292/it-service-management-itsm/software) - [Vendor Management Systeme](https://www.getapp.de/directory/993/vendor-management/software) - [Einkauf Software](https://www.getapp.de/directory/245/purchasing/software) - [Vertragsmanagement Software](https://www.getapp.de/directory/518/contract-management/software) ## Alternativen 1. [Deel](https://www.getapp.de/software/2051182/deel) — 4.8/5 (4265 reviews) 2. [Freshservice](https://www.getapp.de/software/91351/freshservice) — 4.5/5 (685 reviews) 3. [Odoo](https://www.getapp.de/software/102445/odoo) — 4.2/5 (1294 reviews) 4. [JIRA Service Management](https://www.getapp.de/software/91811/jira-service-management) — 4.5/5 (763 reviews) 5. [PandaDoc](https://www.getapp.de/software/91467/pandadoc) — 4.5/5 (1243 reviews) ## Nutzerbewertungen ### "A very flexible application for handling workflows" — 5.0/5 > **Don** | *8. August 2013* > > Cal Poly choose Agiloft (then Enterprise Wizard) based on two points. The first was that it was the best fit for the type workflows that we wanted to implement. The second point was that it required almost no programming outside of the GUI interface. That second point allowed us to get the product up and running without the use of our programming staff (their time is very valuable and in great demand). We use the product to track the following type of requests: 1. Technical service needed (hardware, software not working, etc.) 2. Account requests (new/modify account requests to various systems on campus) 3. Software requests (all software available to campus users) 4. ITS related assets (all hardware controlled by ITS) 5. All types of technical abuse complaints (copyright issues and other types of inappropriate usage) 6. Surveys about the follow-through of the staff to requests entered into the system We have about one and a half FTE's to handle issues and to perform any updates, modifications or new additions. Our user base is about 5,000 staff and faculty and about 20,000 students. We generate almost 6,000 requests per month. The system is hosted and it is both very scalable and the response time is very good. The Agiloft staff are all first rate and extremely responsive. This is one of the best if not the best companies that we deal with both in terms of responding to issues and being available to help us with modifications and additions to the system. We are putting more and more types of requests with various different workflows into the system due to the easy of implementing and the fact that it does not require programming staff time. ----- ### "The best event mgmnt enterprise software on the market\!" — 5.0/5 > **Matt** | *16. August 2018* | Vermögensverwaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Customization and entry cost. The way it helps us keep track of events. Tasks and projects and the surrounding data associated with the events. > > **Nachteile**: We needed help making the customization. the support docs for this function were hard to understand and make work. The support staff at Agiloft really helped us past this step. > > We are keeping track of the details and who provides the solution. our productivity has increased 3 hundred fold the first 1.5 years. ----- ### "Powerful workflow tools" — 5.0/5 > **Aaron** | *12. Dezember 2019* | Buchhaltung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The Agiloft workflow engine is very powerful. Excellent API for customization. Scales very well. We are using this to manage AP invoice payment approvals for hundreds of users and so far it has been a very robust solution. > > **Nachteile**: It is very flexible, which means complicated, and definitely takes some time to train users and developers. > > Our AP invoices require approval from different levels of management depending on several factors, such as vendor and amount. We are using the Agiloft workflow tools as a rules engine to manage this. ----- ### "An Enterprise CRM Solution that's up to the Challenge\!" — 5.0/5 > **Philip** | *2. Juli 2015* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Agiloft is without question the easiest CRM solution to setup, customize, and deploy. Your only limits are your imagination. The product comes with out-of-the-box applications already setup which makes it easy to get started. I have been using Agiloft software for over 10 years and have had nothing but accolades. They truly understand the meaning of delivering exceptional software. > > **Nachteile**: Someone will always find something they don't like about anything. I would prefer to say that I have been using Agiloft for so long that it currently meets all of our needs and I have had not had any issues. The product just works. ----- ### "Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet" — 5.0/5 > **Harvey** | *4. Mai 2017* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Extremely flexible and user configurable to a degree I haven't seen before in a product of this type. > > **Nachteile**: The Group and Team concept and settings are difficult to understand at first and can be daunting to implement. Once understood the level of security and functionality is very impressive. > > Transitioned from a completely manual system to a sophisticated all encompassing digital one. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.getapp.de/software/103389/agiloft?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/103389/agiloft) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten