Dayforce HCM Erfahrungen

I love the possibilities of Dayforce. If you have the right partner, you can literally have it do whatever you want.

I dislike the way our system was built from implementation. It's basically a spiderweb behind the scenes.

Dayforce is an entirely capable product with excellent module flexibility and capability. Dayforce also gives the user ownership and control to customize the product as they prefer for their organization.

The recruiting module could use some overall improvement.

Dayforce is a great platform for many HR related purposes. You can track/assign employee hours and shifts, monitor and approve time off requests, and calculate payroll. In addition, it allows employees to monitor/track their benefits, retrieve pay sheets, change direct deposit information and more.

Compared to other software that is payroll only, Dayforce is a little clunky. It takes too many clicks to do simple things like adjusting time clocks, approving payroll, and using it as both a team manager AND an employee. Certain features, such as a manager adding a time off request for an employee, requires Silverlight, so we can only do that with Internet Explorer and no other browser.

Unified platform for managing various HR functions reducing the need for separate systems and improving data accuracy

Complex implementation process, lack of training for new users and high cost.

Super easy to use, loved that you could do all of your scheduling as well as HR offerings. Also love that it offers an easy to use app with the same features as desktop.

Nothing! Overall the experience was great!

It is easy to have employees' clock in and out. Keeping track of hours is so important.

Finding forms can be a little hard to navigate for new users.

In addition to the system's features, I appreciate Ceridian's helpful staff and customer service. Ceridian has clearly given careful consideration to the full scope of the employee experience, as evidenced by the cohesiveness of its many modules. The fact that they interact with one another is a plus.

I wish I had been given more background or forewarning about the actual process of implementation. It's a real slog, and I didn't feel ready for it with the resources at my disposal. If I'd realized it was going to be such a slog, I would have made more of an effort to get ready.

One of Dayforce's strongest points is its ability to automatically calculate payroll. Payroll has been greatly simplified and accelerated by this new functionality. On top of that, they provide a holistic HR solution covering everything from applicant tracking to benefits administration.

Ceridian Dayforce's customer care is the worst part of the product. They are continually working to make improvements, but frontline employees typically lack the expertise required to provide prompt, effective assistance to more advanced users.

Dayforce does everything we need it to do: payroll, tax calculations, workforce management, time and attendance, document management. It's an incredibly powerful platform for managing and serving our employee population, and integrates well with other software platforms and applications including ERPs.

The implementation process required a level of resource commitment (both financial and personnel) that we weren't prepared for, so the timeline from kick-off to go-live had to be extended several times. The implementation ended up costing double what was budgeted, and took six more months than expected.

Dayforce HCM was one of the only products that could put our Global Payroll onto one platform. We consolidated 5 separate systems into 1 system and it has been amazing. They offer so many different modules we no longer needed anything else.

It is a fairly complex system that takes a lot of time to learn. Implementation was very complicated and can be overwhelming.

The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful. I also find the handshake between the onboarding feature and the HR to be a strong plus.

I feel like my con is less about Ceridian as a platform and more about the lack of cohesiveness offered by the support team. I feel like the value of and quality of communication and follow-through vary wildly from case to case.

I cannot think of a single thing that I like about Dayforce.

Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured.

Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks.

Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities.

We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients.

Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.

I worked with Dayforce from Ceridian for over 2 years. It was difficult to implement it but what is good with this system is how EVERYTHING is centralized, employee information, payroll, timesheet, time off request, onboarding, etc. This is GREAT, it saves time. They do have FEW but VERY competent technical support specialist that we can rely on but unfortunately, not all of them are able to support you properly.

The problems with Dayforce are that EVERYTIME you want to do a modification (vacation calculation per example) it cost you money. Every time they do a modification based on what you asked, it will impact something else (since everything is centralized) and most of the time, their customer support team are not specialized enough to know what changes impacts what. It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it.

Workforce Management and the data from scheduling has empowered our organisation to understand staffing costs and enable savings.

There is a need to bring ED&I information relevant to the UK to Dayforce