Nexonia Expenses Erfahrungen

From the perspective of submitting expenses, it gets the job done and it is fairly easy to get into a flow of submitting them quickly and effectively. There are fields for all relevant information and it is fast to get expenses done.

There are some things from a design/workflow standpoint that could improve. Line items (expenses) can look cluttered and some of the buttons on the page are a bit redundant. Overall could use a bit of a redesign to make it easier to use. it is difficult to look up past expenses (unless you make a massive export). I wish you could upload multiple receipts at once for an expense.

Interface is pretty intuitive, but the subject matter is pretty basic.
The Time Android App is light and simple.

- The are entirely too many clicks required to use the product (e.g. is a comment box pop really required?).
- Each click takes entirely too long to process. God forbid you try to do expenses on a plane.
- Attaching pdf of expenses is glacial.
- Where's the batch/group processing of expense items? What if I want to move 10 expenses to a different client/project? Should I really need to open each one individually?
- if I have time or expenses to approve and click the Approvals, why not show me the time or the expense that needs approval. Invariably, I am taken to an empty expense approval screen, when I have time expenses to approve.
- When duplicating expense line items, why does it have to be in a new report. There are many small recurring expense (parking, tolls, hotel housekeeping tips, etc) that would be nice to be able to duplicate into an existing (current) expense report.
- why can't i see the amount column on the right side of the screen without scrolling? why can't i adjust the width of the columns?

Product is seamless to learn to use. When starting a new job it's a huge stress relief that I didn't have to reach out to someone a bunch of times to understand how to log time (like I did in my last job).

The only thing is that the software is a little bit out-dated. On both the desk-top version and the mobile, when selecting this-weeks hours I find sometimes there is a button with an arrow instead of an actual CTA/ explicitly saying what the button does is my preference. But overall I still love the tool.

This product greatly reduces the hassles associated with expensing, allowing you to immediately take a picture of the receipt and book the expense. The app is pretty centralized, with the ability to call Ubers and calculate tips in it as well.

No major complaints - experience occasional issues with it's link to the camera where it crashes upon opening, but in terms of functionality it covers all the requirements for expensing.

Now that I've been using Nexonia for several years it's fine, but there is definitely a learning curve. It's pretty quick and easy to submit expense reports. I believe there is also a mobile app component, but I don't personally use that. I like that I can sign in with my google email as dumb as that is- one less password to remember.

The system itself is a bit unintuitive to use- there is definitely a learning curve, but once you figure it out it isn't terrible. The worst part about it is the Aladdin Travel piece- I'm not sure if this is an integration, or is part of their actual product, so take this with a grain of salt. The Aladdin Travel piece is absolute garbage- it doesn't work at all sometimes so you have to end up calling into their support center and having them book things for you over the phone. Very clunky old system.

I like that it's intuitive to use and is flexible for uploading images, docs, etc... I also get daily emails telling me where my expenses are at, which is nice.

Most of what is hard to use has to do with how my company setup categories etc... it would be nice if there was required instructional text on what categories to use as an end user. Right now I just ask accounting :D.

All Menu Ease of use to filling information.

Mobile App functionality not similar like PC.

As a frequent traveler without a company card, I love Nexonia reporting. I can add items with or without an internet connection, snap pictures as I acquire them, and submit everything cleanly.

I'm itching for a batch-edit feature, but otherwise, the app has everything I've ever wanted in an expense reporting software.

The product is fine but their non-existent customer service more than offsets that benefit.

Customer service in response to over charging. They still have not responded to query and resolution of overcharging that occurred six months ago. At best its terrible customer service, at worst its fraudulent.

I like how this software allows each person to send their receipt directly to Nexonia and the current months report. I love how easy it is to see who has what card transactions and create an entry from that or you can go to the receipt and link it to a card transaction to create the entry.

I don't like how long it takes for each transaction to reach the Nexonia software. I can get the product and receipt before the transaction even reaches the Nexonia software. Although I don't believe that this is solely Nexonia's fault. The other thing that I would change is the linking of receipts to transactions, once the receipt is linked it would be nice if it was completely removed from the receipts list, although if you have two transactions with one receipt you need to link them both (the two transactions) to the same receipt, so you would have to send the same receipt to Nexonia twice, so I can understand why it is the way it is.

Ease of use to end users. Mobile App is good.

Customer Support is terrible. They don't respond for days and it is impossible to reach anyone if you have an emergency. Support was much better before the merger with Emburse. After being a customer for 10 + years, it's time to look for a new solution.

it is with me wherever I go.

I am an approver and a user and the tool is very useful. I do with I had an option to make the text a little bigger so I can see the Memo / Comments on the summary screen when approving reports.

It keeps us pretty organized.

I wish there was better search features. I also wish that I could tag expenses easier and with multiple tags, to be able to find them later. There are also issues when cropping receipts, usually I cannot. I also have issues when trying to print receipts on transactions that are sent to me for approval. They do not print correctly. Additionally, email notifications do not have enough information in them; I wish they included all the account codes and memo.

This tool is very good as it reduces the paperwork. Earlier our company used to do everything on paper but now we have moved to this tool. A great paper saving utility. The work speed got increased. Easy to operate.

The format of the receipts can be improved as the size is very small and is not user-friendly. Rest of this things are good in this tool.

user friendly software; easy to navigate; has everything we need

all pros

Love that this product makes creating expenses super easy.

I would not change anything about this product.

The integration of this software was overall an easy transition for our corporation. We are now able to have a degree of expense visibility that is unmatched. The approval process has reduced unnecessary transactions and helps improve accountability at our organization.

The functionality of the application can be improved. There are times when the synching between the app and desktop takes more time that expected.