Nexonia Expenses Erfahrungen

From the perspective of submitting expenses, it gets the job done and it is fairly easy to get into a flow of submitting them quickly and effectively. There are fields for all relevant information and it is fast to get expenses done.

There are some things from a design/workflow standpoint that could improve. Line items (expenses) can look cluttered and some of the buttons on the page are a bit redundant. Overall could use a bit of a redesign to make it easier to use. it is difficult to look up past expenses (unless you make a massive export). I wish you could upload multiple receipts at once for an expense.

It works, but difficult to figure out and make any changes without talking to a representative.

I switched over to automatic billing with Emburse Nexonia when they set up their new billing platform in May. They triple charged me and I have been trying to get in touch with them since then to resolve this issue. The only way to get in touch is through a billing form- which I have submitted several times. When I speak to someone from customer service, they cant' give me any billing info and haven't been able to get me in touch with anyone to review these charges from 4 months ago. This is unacceptable that I can't get the money back that was overcharged - especially since we are a small non-profit where every amount counts when we are trying to do good programs.

Very easy to use! The mobile app is fantastic and fully functional. I love being able to upload a receipt on my phone immediately and get expense coding out of the way instead of waiting to sit down once a month with all of my receipts.

My only complaint is with the pre-approvals process. It's completely functional, but a bit clunky compared to the expense side.

This product greatly reduces the hassles associated with expensing, allowing you to immediately take a picture of the receipt and book the expense. The app is pretty centralized, with the ability to call Ubers and calculate tips in it as well.

No major complaints - experience occasional issues with it's link to the camera where it crashes upon opening, but in terms of functionality it covers all the requirements for expensing.

Product is seamless to learn to use. When starting a new job it's a huge stress relief that I didn't have to reach out to someone a bunch of times to understand how to log time (like I did in my last job).

The only thing is that the software is a little bit out-dated. On both the desk-top version and the mobile, when selecting this-weeks hours I find sometimes there is a button with an arrow instead of an actual CTA/ explicitly saying what the button does is my preference. But overall I still love the tool.

It is easy to use and can be handled without much training. Can be used on phone as well so handy & ready to go. Is not very complex and process can be handled effectively.

New features should be added. Some more functionalities are required to make it at par with other alternatives in the market.

It's fairly easy to use -- it takes me about 15 minutes to do all of my corporate credit card expenses each month and attach receipts. It's fairly customizable, so our finance team has been able to pre-load several categories and project codes into the system.

The app is also fairly easy to use and helpful to save receipts as you pay for things, and then at the end of the month you can simply link them with the actual charges.

The receipts function can be a bit confusing -- sometimes it shows you receipts that are already linked and other times it doesn't. But overall, this isn't a big issue.

I like that it's intuitive to use and is flexible for uploading images, docs, etc... I also get daily emails telling me where my expenses are at, which is nice.

Most of what is hard to use has to do with how my company setup categories etc... it would be nice if there was required instructional text on what categories to use as an end user. Right now I just ask accounting :D.

All Menu Ease of use to filling information.

Mobile App functionality not similar like PC.

Interface is pretty intuitive, but the subject matter is pretty basic.
The Time Android App is light and simple.

- The are entirely too many clicks required to use the product (e.g. is a comment box pop really required?).
- Each click takes entirely too long to process. God forbid you try to do expenses on a plane.
- Attaching pdf of expenses is glacial.
- Where's the batch/group processing of expense items? What if I want to move 10 expenses to a different client/project? Should I really need to open each one individually?
- if I have time or expenses to approve and click the Approvals, why not show me the time or the expense that needs approval. Invariably, I am taken to an empty expense approval screen, when I have time expenses to approve.
- When duplicating expense line items, why does it have to be in a new report. There are many small recurring expense (parking, tolls, hotel housekeeping tips, etc) that would be nice to be able to duplicate into an existing (current) expense report.
- why can't i see the amount column on the right side of the screen without scrolling? why can't i adjust the width of the columns?

The product is very easy to use. The use of Emburse Nexonia Expenses has provided cost and time savings. It has significantly reduced the number of errors in expense reports submitted.

The integration with our accounting software was not a problem at all. There really aren't any features that I do not like.

it is with me wherever I go.

I am an approver and a user and the tool is very useful. I do with I had an option to make the text a little bigger so I can see the Memo / Comments on the summary screen when approving reports.

Once you get used to it ,the interface is intuitive and uploading receipts is easy. I appreciate that there are no restrictive file size capacities ,which makes the whole process a lot quicker .
The expense report going directly to HR and also being stored in the cloud is also very useful .

There is definitely a learning curve at the beginning .And I still find it confusing to switch between the different cards on my account .

take picture to add item to submit expense all with the same device.

the flash resets to "auto" for each picture. I would like it to set to "on" and remember that setting for each subsequent picture.

user friendly software; easy to navigate; has everything we need

all pros

- Ease of use for employees (download app and take photos on the go)
- Easily customizable to employer's needs
- Consolidates receipts in a single file per employee rather than folders with multiple photos
- Integration with NetSuite works flawlessly

- Uploaded/Taken photos cannot be processed (light adjusted or cropped), which sometimes results in receipts being non-legible
- Any customization (adding a field or mapping it) must go through Nexonia tech team, therefore is more time consuming

The integration of this software was overall an easy transition for our corporation. We are now able to have a degree of expense visibility that is unmatched. The approval process has reduced unnecessary transactions and helps improve accountability at our organization.

The functionality of the application can be improved. There are times when the synching between the app and desktop takes more time that expected.