Nexonia Expenses Erfahrungen

Once the business sets up the structure it is easy to use. Update with out problem with WiFi connection. Phone app is easy to navigate and use. Phone app and desktop work together well.
Great archive of past expenses. Able to load credit cards and other forms of payment for synchronizing and tracking.

Moving and managing receipts can be a challenge.
Deleting receipts can be a pain. If they a linked to something and it is the incorrect report it can be difficult to get rid of the receipt. Likely user error.

From the perspective of submitting expenses, it gets the job done and it is fairly easy to get into a flow of submitting them quickly and effectively. There are fields for all relevant information and it is fast to get expenses done.

There are some things from a design/workflow standpoint that could improve. Line items (expenses) can look cluttered and some of the buttons on the page are a bit redundant. Overall could use a bit of a redesign to make it easier to use. it is difficult to look up past expenses (unless you make a massive export). I wish you could upload multiple receipts at once for an expense.

Not really anything positive to say about this software. Everything we hoped it would be, it wasn't. Customer service was OK. Corporate credit card sync seemed to work fine.

BEWARE: They do not really have true OCR. This is the biggest downside. Typically, an OCR with expense reporting like Concur or Expensify finds key information and automatically matches this information (vendor, amount) with a corporate transaction. In Nexonia, you need to manually match every...single... transaction. Our users hated it!It took me an hour or more to do an expense report in Nexonia that is 5 minutes in Concur. The matching was totally manual and requires a refresh (with pinwheel!) every time you match a single transaction.The administration menu is clunky and difficult to navigate. The cash reimbursement, which was not set up by the implementation team, is through a third party, Western Union, and does not work great.BEWARE: When you leave, you are required to have a "maintenance" contract to access your data. Again, unlike other expense reporting platforms. I had to manually extract reports with receipts in order to ever leave Nexonia. This was extremely tedious and time consuming.

It beats having to scan in receipts and write reports for expenses! Its super easy to upload receipts from my phone while I'm traveling. Its saves me time, which means I get my reimbursements faster. That's a win!

I wish the mobile app was as comprehensive as the web based platform. There are still things I can do/see on the web that cannot be done easily in the app. If I could only use the app, I would be happy.

Product is seamless to learn to use. When starting a new job it's a huge stress relief that I didn't have to reach out to someone a bunch of times to understand how to log time (like I did in my last job).

The only thing is that the software is a little bit out-dated. On both the desk-top version and the mobile, when selecting this-weeks hours I find sometimes there is a button with an arrow instead of an actual CTA/ explicitly saying what the button does is my preference. But overall I still love the tool.

Now that I've been using Nexonia for several years it's fine, but there is definitely a learning curve. It's pretty quick and easy to submit expense reports. I believe there is also a mobile app component, but I don't personally use that. I like that I can sign in with my google email as dumb as that is- one less password to remember.

The system itself is a bit unintuitive to use- there is definitely a learning curve, but once you figure it out it isn't terrible. The worst part about it is the Aladdin Travel piece- I'm not sure if this is an integration, or is part of their actual product, so take this with a grain of salt. The Aladdin Travel piece is absolute garbage- it doesn't work at all sometimes so you have to end up calling into their support center and having them book things for you over the phone. Very clunky old system.

I like that it's intuitive to use and is flexible for uploading images, docs, etc... I also get daily emails telling me where my expenses are at, which is nice.

Most of what is hard to use has to do with how my company setup categories etc... it would be nice if there was required instructional text on what categories to use as an end user. Right now I just ask accounting :D.

All Menu Ease of use to filling information.

Mobile App functionality not similar like PC.

As a frequent traveler without a company card, I love Nexonia reporting. I can add items with or without an internet connection, snap pictures as I acquire them, and submit everything cleanly.

I'm itching for a batch-edit feature, but otherwise, the app has everything I've ever wanted in an expense reporting software.

Ability to list down month's expenses easily through auto-generated reports saves a lot of documentation and valuable time especially when it's related to office work and you need to get them reimbursed on time. Ability to drag and drop images is very useful when categorizing expenses and recording them on to the application profile.

Sometimes data entered through the mobile app gets synced with a delay to the profile causing missing data in the middle during synch delay. Mobile is not very efficient at times mostly with new updates

I like how this software allows each person to send their receipt directly to Nexonia and the current months report. I love how easy it is to see who has what card transactions and create an entry from that or you can go to the receipt and link it to a card transaction to create the entry.

I don't like how long it takes for each transaction to reach the Nexonia software. I can get the product and receipt before the transaction even reaches the Nexonia software. Although I don't believe that this is solely Nexonia's fault. The other thing that I would change is the linking of receipts to transactions, once the receipt is linked it would be nice if it was completely removed from the receipts list, although if you have two transactions with one receipt you need to link them both (the two transactions) to the same receipt, so you would have to send the same receipt to Nexonia twice, so I can understand why it is the way it is.

QBO integration. Ease of use. Everything is customizable so that you are always getting the information you need from employees regarding what the expense was for. Ability to code on the go with the app and save receipts for later makes this a great software for companies with employees who do a lot of traveling. Constant updates to the system fixing bugs and adding new features.

Most of the things that bothered us about the software have been fixed over time - including coding multiple expenses at once and easier receipt capture.

The most i like is that i can use the software through my mobile and i reach out for my mobile whenever i make any expense or any expense is made in the organization as well as personally. When corporate management expense policies are strict people are relying on the app very much to control or to report the same which helps the management to come to a conclusion. This can also be integrated with credit cards and other CRMS and tools to keep a track of the expense. Busy finance and accounting leaders will definitely need this.

The least i like is that the tool must be in a way that it can be integrated in as much as CRM's used by the corporate and a bit unsteady during poor receipt of internet connectivity

-User friendly/intuitive
-Mobile phone application (receipt recording)

-Navigating between expense reports can be a challenge
-Should consider adding a "default" setting so users can choose a default client/project when assigning expenses; too often I've assigned project expenses to the wrong client/project when a default setting would have been helpful

Ease of use to end users. Mobile App is good.

Customer Support is terrible. They don't respond for days and it is impossible to reach anyone if you have an emergency. Support was much better before the merger with Emburse. After being a customer for 10 + years, it's time to look for a new solution.

it is with me wherever I go.

I am an approver and a user and the tool is very useful. I do with I had an option to make the text a little bigger so I can see the Memo / Comments on the summary screen when approving reports.

I love that it connects a live feed to our bank account and credit cards. I also like that the implementation team worked closely with us to create reports that could be uploaded into our accounting system.

The credit card feed sometimes misses transactions and sometimes duplicates transactions. This means that we have to pay close attention to verify the feed against the card statement. I also don't like the way you have to link receipts to expenses. Viewing the receipts is not intuitive and they appear very small not easily allowing the user to be able to clearly identify the receipt. Posting to various departments is also challenging as it doesn't allow you to post to more than one during a session.

Receipt capture with my phone is my favorite part; no more holding on to paper receipts.

Card transactions are VERY slow to post to the application, which slows down our efforts to get expenses submitted to accounting on time.

It keeps us pretty organized.

I wish there was better search features. I also wish that I could tag expenses easier and with multiple tags, to be able to find them later. There are also issues when cropping receipts, usually I cannot. I also have issues when trying to print receipts on transactions that are sent to me for approval. They do not print correctly. Additionally, email notifications do not have enough information in them; I wish they included all the account codes and memo.

This tool is very good as it reduces the paperwork. Earlier our company used to do everything on paper but now we have moved to this tool. A great paper saving utility. The work speed got increased. Easy to operate.

The format of the receipts can be improved as the size is very small and is not user-friendly. Rest of this things are good in this tool.

I simply like the fact that it's very friendly user and when I need to introduce it to a new member of our team they pick up on it with ease. I cannot answer the other questions as I was not involved in intergrating it into our system.

Nothing so far but again only been using it for little over 6 months but so far no complaints or concerns on my end.

The mobile functionality, and the ease of the desktop software

When attaching a receipt from the mobile platform, linking a receipt is not as intuitive as it is on the desktop (though still quite easy).

Love that this product makes creating expenses super easy.

I would not change anything about this product.

Simple interface that facilitates capturing the expense items quickly.

No comment

The integration of this software was overall an easy transition for our corporation. We are now able to have a degree of expense visibility that is unmatched. The approval process has reduced unnecessary transactions and helps improve accountability at our organization.

The functionality of the application can be improved. There are times when the synching between the app and desktop takes more time that expected.