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Gesamtbewertung
Untern. Größe
7 Bewertungen
Gesamtbewertung
4,7
/
5
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4,8
Kundenbetreuung
4,8
86% haben diese Anwendung empfohlen
7 Bewertungen
Tim C.
Branche: Telekommunikation
Untern. Größe: 13-50 Mitarbeiter

Nur Sternebewertungen

Bewertet am 25.1.2017
Quelle der Bewertung: GetApp

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Jeff K.
Übersetzen auf: Deutsch

We've been very pleased with the service and extremely pleased with the support we've recieved.

Bewertet am 22.7.2015
Quelle der Bewertung: Capterra

It took us a little longer than anticipated to get up and running; but, the BluLogix team was there with us, all the way through the process. In fact, they're still supporting us on an ongoing basis (as needed). They're very supportive and eager to help us succeed.

So far, we're only taking advantage of the Telecom Billing aspect of their service; however, there are several additional capabilities and I'm looking forward to taking advantage of those.

The flexibility and breadth of capabilities can make it a little daunting to try to figure it all out and is slightly challenging to understand how (and why) to set everything up. The good news is that their demo site allows for exploration and experimentation, without affecting the production system.

Übersetzen auf: Deutsch

Antwort von BlueOSS

Jeff, thanks for the review.
- Tim

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Lacie L.

Nur Sternebewertungen

Bewertet am 3.10.2018
Quelle der Bewertung: GetApp
William E.
Übersetzen auf: Deutsch

TopTel USA Billing

Bewertet am 24.9.2015
Quelle der Bewertung: Capterra

Pros- Great staff from top to bottom. Jeff, Asaki, and Sarika are the best and respond to emails and phone calls quickly.

Cons- The ability to have the same email address for one customer with multiple locations being billed. One of my customers has 3 locations and I set one up as a parent and the other two as child accounts. Unfortunately, the system will not allow the same email address for all 3 locations.

The use of other 3rd parties.

Overall great company and system and highly recommended by AT&T/TopTel USA.

Übersetzen auf: Deutsch

Antwort von BlueOSS

William thanks for your support for BluLogix and our very talented staff. Your kind words are appreciated by all.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Thomas J.
Übersetzen auf: Deutsch

Great management tools for better control of our billing and revenue.

Bewertet am 27.7.2015
Quelle der Bewertung: Capterra

Cons:
-It was a little difficult during the set up period.
-International call rating was not explained up front.

Pros:
-They were very responsive to set-up issues and corrected them appropriately.
-Their final product is excellent.

Übersetzen auf: Deutsch

Antwort von BlueOSS

Thomas, thanks for the review.
-Tim

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Bob D.
Übersetzen auf: Deutsch

We are currently using full package for billing and taxes

Bewertet am 23.7.2015
Quelle der Bewertung: Capterra

Customer Service(Sarika) has been extremely helpful in getting our company to run with no problems in billing and coordinating with our vendor to get CDR information. Ant questions that we have asked she has responded quickly.

Übersetzen auf: Deutsch

Antwort von BlueOSS

Bob, thanks for the review
- Tim

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Ben R.
Übersetzen auf: Deutsch

Exceeds Expectations

Bewertet am 28.2.2015
Quelle der Bewertung: Capterra

My operations manager mentioned in out staff meeting yesterday, "the more I use BluLogix, the more impressed I am...most of all, the support has been unbelievable". This has proven to be a good decision and partnership for our business.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung