CampSite Erfahrungen

Campsite has made it so easy to keep track of information and to register our families for a camp session.

There are a few parts of the application I would like to be able to personalize but they are not allowed.

So easy to use!! User friendly and so great to have ALL the information needed at your fingertips! We had previously been on all paper forms for our medical/registration/bunking - everything at our camp essentially and this made it so much better!

A few “customization” things we wish we could change but nothing major and easy to work around!

customer service, during camp season it is very easy to use and is helpful

wish they had a video library that from the site could show what you need

Bunking Boards. Custom Reports. Customer Service.

Can't customize statements. Can't print out usable weekly attendance sheets for manual entry.

I haven't used CampSite for that long but have had an excellent experience so far. CampSite automates so much of what we used to do manually which increases our capacity to provide a service we believe in and grow. I wanted to write a review at this stage to express how helpful their support team is. The onboarding process was interactive. The system is refreshingly usable for our staff and users so far.

The text editor doesn't work seamlessly with the rest of CampSite although it does get the job done.

I like how the platform is easy to navigate through different dashboards from Campers to Staff and then over the Admin and the Conference & Events dashboard. I love that you can adapt most features on the platform to better suit your needs such as custom forms, custom medical questions etc.

I wish there were more features and customization available under the Medical Dashboard.

It’s easy to use. I love the customer service reps. They are wonderful, patient and quick to respond when I have a question. Issues are very rare.

I have no issues. Most of my questions can be answers with their FAQ section.

Very easy to understand they have everything you need for your camp.

There is nothing negative I can say about Campsite

I have used Campsite for the past six years at a camp for kids with cancer and their siblings. Even with kids with complicated medical histories and multiple daily medications, the software is easy to use. It’s streamlines the check in process and every new staff member picks it up very easily. I love how it is customizable for each camp. You can turn functions off that are not necessary. Any time we’ve had to contact customer service, they have been very responsive.

It is difficult to navigate from the scheduled medication administration to a PRN administration, like when a camper comes in for their scheduled medications but also needs a PRN at the same time.

Its functionality is an open platform. Similar to the Salesforce CRM, Campsite allows you to use it's features in a variety of ways that are not limited to specific functions.

The bunking boards could use more features like flagging specific kids.

i can work on it from anywhere in the world even south africa

features are implemented as the general public has a need for it

I like that the software has so many different features and can be customized to every summer camp. They have thought of everything a camp director needs to fulfill registrations financially and track enrollments. The software provides a range of different reports, which is extremely helpful. It's exceeded my expectations in every way. The customer service is beyond over-the-top, AND they know me by name.

I haven't figured out how to make cabin lists in the way we need them made.

Campsite has fabulous customer service. Their team is very responsive and knowledgable!

I wish that the development department would be able to implement camp request or suggestions faster.

Ability to pull reports, Administrative functionality- including allowing web based vs printed document capability, design and presentation, Customer service response time.

Uploading documents is limited to one document at a time. Can't personalize CampSite based medical documents such as the immunization form, health history form. Not able to create new fields or edit fields including making them mandatory is a problem for licensing and accredidation.

We really appreciate how the software really does take into account every conceivable need of a camp and its staff to market, register, track and support campers from the moment they express interest in camp to tracking and supporting alumni. Additionally, their technical support is unparalleled. Would that we all had support of this quality for all dimensions of our professional and personal lives.

This software has a little more horsepower than we need. It took some familiarity with the system to learn and focus on the elements that were suitable for our needs.

Super user friendly. Appreciate the constant updating.

The camper information form we use would be better served if we could run/print them based on group & week rather than all campers.
We did an all encompassing session as a work around but in the end it threw off other accurate reporting.

Reporting, Ease of use for our families, Customer support, attendance module

Financial Reporting and accuracy. We have had struggles with the reporting and accuracy of the numbers being different in different areas.

I like that you can get in touch with someone within minutes if there is an issue with our site. I also like that we can make our Campsite skin look like or website so it is not confusing for your families.

I don't have much I dislike about Campsite. The only thing I wish I could change is to be able to edit more in the medical module to fit our unique needs.

I like how user friendly it is and the customer service is amazing

I which the invoicing system was adjustable and I could edit the invoicing system so I was able to bill someone other then the families.